28315 comments found.
hello! how can i rename the text of the product category filter/navigation button which appears in the mobile version? it says ‘Eingrenzen’ which isnt the correct german term
Hi there,
You can update the translation using Loco Translate
Hi there, a pre-sale question please. If I/a developer would like to customize your theme in the future is it possible to do so? For example ‘notify me when this product gets cheaper’ function. Thank you. Melinda
Hello Melinda,
Yes 
You can modify the theme.
Hello
How can I exclude that google crawls the text of the products that are in the page of categories?
The same text can be found on the product page and can give duplicate content problems,
It is true?
Thank you!
Hi there,
WordPress handles this by using canonical URLs for the pages. You can change the URL if you run into trouble https://kb.yoast.com/kb/canonical-urls-in-wordpress-seo/
OK thank you very much But that we should put in the canonical URL in the pages 1.2 3 .. ?? Thank you
Hi there, when using lightbox for images, you can set the image to several sizes. but even when its set to original size for example, the image is blurred when opened in lightbox because it uses image with certain size:
<a class="image-lightbox lightbox-gallery" href="https://www.xxx.eu/wp-content/uploads/demo-1-1-1024x973.jpg" title=""> <div class="img-inner image-cover dark" style="padding-top:100%;">
<img src="https://www.xxx.eu/wp-content/uploads/demo-1-1.jpg" data-src="https://www.xxx.eu/wp-content/uploads/demo-1-1.jpg" class="attachment-original size-original lazy-load-active" sizes="(max-width: 2000px) 100vw, 2000px" width="2000" height="1900" />
</div>
</a>
Where can I change that? Because it makes no sense to open up lightbox to see more detailed image and then everything gets blurred because its not the original.
Hi there,
Please regenerate thumbnails https://wordpress.org/plugins/force-regenerate-thumbnails/
No sorry, thats not what I meant. I want the same image source to be used.
so like https://www. xxx.eu/wp-content/uploads/demo-1-1 .jpg … should be the image in lightbox is the (original) preview image
But then, flatsome uses another image url: class=”image-lightbox lightbox-gallery” href=”https://www. xxx.eu/wp-content/uploads/demo-1-1-1024×973.jpg” when the lightbox is open/activ.
And I tried to find the php file to change the image source for the lightbox-gallery but could not find it…
Hello guys, I am starting a new project. I would like to purchase another license but not until you give me a discount. I will wait for your reply. Thank you.
Hi?!
Hi there,
I am afraid it’s not possible to sell licenses with discount. All sales and licenses are handled by Envato (this site) and not by UX themes (us)
hi, I want to enable facebook login and I have read the document. http://docs.uxthemes.com/article/62-how-to-enable-facebook-login-register but I can’t find Theme Option > Social section.
Hi there,
The doc is for Flatsome version 2.0. To enable social login in Version 3.0 Enable customer registration on the “My account” page in WooCommerce > Settings > Accounts
Hi there,
The doc is for Flatsome version 2.0. To enable social login in Version 3.0 Enable customer registration on the “My account” page in WooCommerce > Settings > Accounts
How do I change the icon box so that it’s icon displays with a solid background and the hover gives it the outline? I’ve tried to switch over the css between the two elements but it keeps breaking things.
Thank you.
Hi there,
You will need to write some CSS to achieve this. Consult your designer to assist you with this.
1. how can I hide a image in mobile and show on desktop pls explain step by step . 2. how can I hide some footer content in mobile and show only on desktop
Hi there,
1. Use the banner element http://flatsome3.uxthemes.com/elements/banner/ to add the image http://docs.uxthemes.com/article/192-ux-builder-how-to-create-a-slider. The element has visibility options which you can use to set the banner to display on desktop only https://snag.gy/kIudAq.jpg
2. You will need a bit of CSS to achieve this. Consult your designer to assist you with this.
Hi,
Could i change the width of the theme? I would like to see it a bit wider because it’s small on a 24” screen.
Thank you
Hi there,
You will need to write a bit of CSS to effect this. Consult your designer to help you with this.
Hi UX,
Thanks for your reply. So it isn’t a support option? You don’t provide payed customization or after I purchased, could you recommend me a designer?
I saw that the same question was asked about 2 years ago, then you didnt recommend it. How is it now a days?
Thank you.
Hi ?
Hi?
i want to show the brand name which is located in this script in the code that is showing below Part #
My site is Arganix.co.uk . I want to get it revamped. What do you suggest? Should I use this theme or any other?
Hi there,
I would recommend that you use Flatsome. Please check these awesome sites built using Flatsome http://uxthemes.com/showcase/
Backorder is not working. Please check at your end
Does this theme support WC Vendors plugin (https://wordpress.org/plugins/wc-vendors/) ?
Hi there,
Unfortunately, until now there has been no official compatibility testing with that plugin. But, Flatsome uses WordPress coding standards so any extension that uses these same standards should work with our theme.
Hello, I am looking to buy theme and have a few questions. Does it come with a size guide for clothing store? If so can you upload a custom guide? In the main menu dropdown can text be replaced with a custom image and linked to category page. Thank you
Hi there,
1. You will need to use a plugin to upload a size guide.
2. Yes, you can see how to do that here http://docs.uxthemes.com/article/51-3-2-menu-dropdown
hi can i insert custom content above or below the regular blog page?
Hi there,
You can use the HTML AFTER BLOG POSTS section in Theme Options > Blog > Blog Single Post
I do not have an editor ( Constantly spin wheel loading
And does not work fast viewing of goods what to do?
Hi there,
Please check out http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
I want to place an image as a simple banner but have an alternative for mobile users. Is this something you can help me with?
Hi there,
Check out the banner visibility options in the UX Builder. You can also check out http://docs.uxthemes.com/article/187-ux-builder-how-to-work-with-responsive-options
Thank you for your quick reply. The link is helpful but doesn’t quite answer my particular problem. I have a static image, which will be a link to a category, that I want to show as a wide graphic on desktop but show an alternative one for mobile. I cannot see how to achieve this
Hi there,
You will need to use the visibility options of the banner. You will create two banners and set one to be only visible on desktop and the other one only visible on mobile.
Thank you for the update, I cannot locate the visibility options that you mention, can you help with a link to a guide at all?
Just to also add, I am wanting to add in an image, not a banner (although it will appear as a banner) I just want to add a full width image for desktop but then show a square image for mobile
Hi there, are you able to provide the information I need to achieve the responsive image display? It appears the theme cannot handle this unfortunately
Hi there, sorry for the delayed response.
The image element does not have the visibility options and I would therefore recommend that you use the banner element. To do this, you will need to create two banners and set the visibility options as 1. Only for desktop 2. Only for Mobile https://snag.gy/kIudAq.jpg
Im having problems with the UX-Builder its goes into a infinite loading loop. This is on a fresh 3.3.5 install that has followed the theme demo install instructions. I have followed all the tips in the comments. And have the required memory settings that you require. There are no errors in console when starting the UX-Builder. The UX-Builder worked when i first bought and installed the 3.0 version of the theme. Link the the website: test.nerdeportalen.com I would appreciate a quick response to what are causing this. Thanks.
I fixed this the following way: There was indeed an error: x-frame-options was ser to DENY. You have to change this in apache. Or tell your host to change it. Link to the source I used to fix it: https://www.keycdn.com/blog/x-frame-options/
Awesome Thank you for letting us know.
Still waiting on email support
Hi, I’m using the flat some theme for a while now on my project, and I really like it! I have a small question, I’m using the product video and I would need to add the possibility to play the video also in the my account download tab next to each line of product that a customer buys. Is it possible? I find the video button in the structure-wc-product-page.php file, and I want to add it to the downloads.php file… but no luck so far. thanks, Francois
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