Hi,

There is Filter Order By option when you edit portfolio element on a page, but also custom order can be achieved with some custom css code, and for that you can contact our support over support forum at https://select.ticksy.com/

Select

Hi,

Please, submit a ticker on our support forum at https://select.ticksy.com and include site link wotb wp-admin credentials and our member of our support team will investigate. We could also suggest to try with some open graph plugin like Yoast that will you get some advanced options, too.

Best, Select

If Loco translate isn’t working, you can search for these words inside core plugin and theme, and to hard code different values. “show more” is inside core plugin:

plugins\select-core\post-types\portfolio\shortcodes\portfolio-list.php

and read more is inside theme files.

Contact our support for additional assistance.

Select

Hi, Thank you, it works, I just found and translate “show more”.

But I can’t find “read more”.. Could you be more specific ?

Many thanks

Hi,

Depending on which one needs to be changed, they are located inside two files https://www.screencast.com/t/zurOtTchSIFG

Select

Hello,

Visual Composer plugins comes included in Capri theme, and we will always update it to the latest version in theme updates.

You just need to install all the theme’s required plugins. However, since we bought an extended license for Visual Composer, we can’t give you the purchase code of this plugin because of policy and terms of Theme Forest. We update the plugin through theme updates, and you will get the latest version of this plugin with future theme update.

If you can’t wait for update, and you need latest plugin version, just submit a private ticket at http://select.ticksy.com/ include WordPress admin access and our support will install latest version of the plugin for you.

Select

Hello,

Visual Composer is included with the theme. There is no need for you to purchase it. You just need to install all the theme’s required plugins (you will see a notice on the top of your dashboard that certain plugins need to be installed. Just install and activate them all and you will receive Visual Composer).

Select

Hello,

As we could see this error is server related. Please, check this article to see solutions provided in included link https://select.ticksy.com/article/9824 If the issue persist, we could suggest to contact your hosting provider to check this closer.

Select

Thank you! thank you! It is up and running again, solution: Host set PHP memory to 256MB. php.ini files was blocked creating manually. Awesome support guys, and love your theme.

Great news. Thank you for the update. You are welcome. And for any other doubt, feel free to contact us.

Best, Select

Hello,

Just go to Select Options > Logo and there upload your own logo images instead of ours https://www.screencast.com/t/LfJLpdfpdf For title images, you could upload title images in on global level in Select Options > Title https://www.screencast.com/t/ZhpY029SObC or you could do this under each page custom settings > Select Title https://www.screencast.com/t/fjopwZOeRSFE

Best,

Select

Thank you so much. Also, I have products for sale on there. I cannot figure out how to get a dropdown for customers to select their color and size of each item.

Hi again,

Probably you want to use variable products. Instructions for setting product variations are available on the following link https://docs.woocommerce.com/document/variable-product/

For all additional support related questions, please contact our support directly by submitting a ticket at https://select.ticksy.com and provide all necessary info in your ticket.

Select

Hello there,

Thank you for using Capri.

For any doubt you have, feel free to contact our support agents at https://select.ticksy.com/ and include your site URL with wp-admin in your private ticket so our agents could take a closer look. Also, you could attach pictures you’ve mentioned.

Best, Select

Hi,

Yes, we updated and tested our theme with latest WP version 4.7.5 and everything is working fine.

Select

http://www.prod.mjmedia.ch/shop/

Hi,

Please, note that our dev team is working on our new theme update where compatibility for WooCommerce 3+ will be included. In latest update 3+ they made some major changes, so we need to make some adjustments to make it compatible with our theme code and design. Update should be released soon and in the meanwhile, please, back up your files to some of previous versions where 2.6.14 version of WooCommerce was activated for example.

Best,

Select

Hi,

Try to add this part of code also in Custom Css:

nav.mobile_menu ul li button{
    font-size: 14px;
    line-height: 25px;
    height: 35px;
    font-style: normal;
     font-weight: 700;
    font-family: PT Sans;
   letter-spacing: 1px;
    text-transform: uppercase;
    border-width: 2px;
    border-radius: 3px;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
    padding-left: 20px;
    padding-right: 20px;
     color: rgb(255, 255, 255);
     border-color: rgb(255, 211, 0);
    background-color: rgb(255, 211, 0);
  border: none!important;
}

Just first add closing bracket for previous code }

https://www.screencast.com/t/vjbiodyUs

Best Select

Perfect, thanks.

You are welcome!

Hello,

As we could see there is the same menu on your website https://www.screencast.com/t/ta3q72MdW

If you need more help, please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our agents will investigate.

Best, Select

Hi,

Yes, please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our support agents will investigate.

Select

Hello,

Thank you for your kind words. Please, just don’t update WooCommerce before you see in our change log that we added compatibility for it. In new version 3.0.1 WooCommerce made major changes, so we need to make a lot of modifications to make it compatible with our code and with our theme design. We cannot provide exact date of update. Thank you for your patience.

Select

Hi,

You can only rename this portfolio slug in Select options > Portfolio > Portfolio Single Slug. Please, make sure that this slug need to be unique. So, you cannot add any slug that is same with any of your existing pages.

Best, Select

Hello,

We have disabled that param from VC settings, but we implemented Select Elements Holder to provide solution to have equal heights for columns inside this element. So, try just to use this element https://www.screencast.com/t/5CfYZbu5Kyi

For further assistance, reach our support team at https://select.ticksy.com/

Best, Select

Thanks, i made it with elements holder elements! A bit tricky at start but now working good

You are welcome Thank you for the update!

Hi,

Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support agent could take a closer look and help you with this part.

Select

Ticket open, but still no response..please this is quite urgent and the header is not working “out of the box” (Private Ticket /ticket/1108193/ ). My settings are:

Header type: Top Header type (Layout & Behaviour): Fixed Menu position: center Center logo: Yes Header height (initial):100px

All the other options are default. Please i need help asap.

Thanks!

Your ticket has been assigned to our support agent who is working on it.

Select

Hi,

We cannot provide you precise date when new update of our theme will be released. We are always working on updating our themes constantly when our included plugins are updated. Anyhow, with latest theme version and compatible version of VC there should be no issues.

Select

No problem on the update, I will wait per your instructions. I have an issue with Instagram no longer working. Use to work, all of a sudden it stopped. Can you tell me how to fix this please

Hi,

Try to go to Appearance > WIdgets and there connect again to your Instagram account https://www.screencast.com/t/2JUDzpwRP If you are still facing any issue, please, write on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access. Thanks

Select

Hey,

1) In appearance > WIdgets you are able to access any widget area and modify content inside it https://www.screencast.com/t/5TwhvCUm

2) Please, write on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so we could take a closer look and assist you with this part.

You are welcome.

Select

Thank you very much. Just opened a ticket.

You are welcome. We located your ticket and it has been assigned to our support agent who will get back to you asap.

Hi,

Unfortunately, not. There cannot be that mix with full screen sections and normal scrolling after.

Select