23 comments found.
Is this theme going to be updated to Bootstrap 4.x?
Dear sir,
At the moment, we do not have any plan of updating this theme to Bootstrap 4.x. However, if you have bought this theme, we will do it for you for FREE. After buying this theme, please request us via this ticket system: https://www.magentech.com/support/tickets/
Thank you!
Hello guys, After installation of your theme via quickstart, we have problems and exception error on home page. Can you please check support ticket MTT-0000011915. Thanks
Dear sir,
We have already received your ticket. Our team will respond you soon.
Thank you!
Dear sir,
We do not who send you this mail, but it seems to be not sent by us.
Thanks!
I am using envato from 2014. And i never found a author like this , who is so gready enough to provide a refund which is claimed in 10 days of purchase,
WORST EXPERIENCE WITH ENVATO EVER.
hi kindly at-least add one page checkout … the theme looks good but not user friendly
Hi sir,
Thank you so much for making purchase of this theme. For one-page checkout module, please purchase this module from the third party and install. If you have any issues, we will help you by creating ticket via this link: https://www.magentech.com/support/tickets .
Thanks!
Is there any way to keep the search look like http://www.craftsvilla.com/womens-clothing/sarees/
Hi sir,
It is absolutely possible to make search bar like the demo you gave us. However, it will be customwork. Please open custom ticket via this link: https://www.magentech.com/support/tickets .
Thanks!
Hi Mage.. Ticket submitted
MCUSTOM-WORK-5UOSJ9DW78
Hi sir,
We received your ticket and it was sent to customwork department. They will check your ticket and respond you soon.
Thanks!
Posted reply.. Waiting for reply from your side.
One more thing. Any discount sale going on this month
Hi,
We will have big sale for Black Friday in around 2 days. 
Thanks!
Cool So on by Friday, 24 November. I will buy on that day…
waiting for the black friday sale
How nice! Theme is full of bugs and when you complain you shall pick Another one As it wasnt enough of spoiled time with this
” Sorry for letting you meet something unexpected. We wonder you request support from us or not? If yes, please give us your ticket number to check first!
Another better option for you: you can exchange to another better theme from our portfolio: http://bit.ly/Magento-Porfolios . Then you can use quickstart installation service: http://bit.ly/Installation-Theme. You will have website be the same as our demo without doing anything.
Thanks!
“
The line “you can exchange to another better theme ” says it all!!
Hi sir,
We do not appreciate this spam.
We give you the option of choosing another theme because we give you the chance of having fast and better website. We all know that doing from the beginning is always better than fixing the errors. That’s why we suggest you the option above including quickstart installation service so that we can install theme for you. Your website will be the same as our demo without your doing anything.
Thanks!
Why whould anyone want to change a Theme when they have purchased something? I have nothinging more to say but i hope envato will look into this
Hi sir,
We do not force you to exchange another theme. We just give our customers option to have better solution.
Thanks!
This was really a bad choice and worst experience ever as the theme is broken and loads very slow it’s useless and there are no support instead you get asked to choice another theme.
Hi sir,
We asked you for ticket you created to request support. Why don’t you give us? Please give us your ticket number then our support team can help you.
Thanks!
how can I update the site without damaging what I have online. Does the theme support mobile phones?
Hi sir,
Thank you so much for making purchase of our theme. About procedure of upgrading, you can get advice directly from our developers via this link https://www.magentech.com/support/tickets .
Mobile layout: this theme is fully responsive with all smart devices. However, specific mobile-layout is not available. If you really want, you need to create the customwork ticket to request design and code. Of course, you may charge some reasonable fee.
Thanks!
need help again 
MTT-0000009571
Hi sir,
We received your ticket. We will respond you as soon as possible.
Thank you so much!
Hi chec MTT-0000009571 (0) Bug Last Reply: 11.08.2017 00:15:20 by OmegaPT
Hi sir,
Sorry for not replying you soon. We has been on summer holiday after long working time. We announced on support system (http://prntscr.com/g852vr) . We will respond your ticket when ready.
Thank you so much!
Need help http://prntscr.com/gjyu00 how to change
Hi sir,
Please update your ticket by sending your issues there! Our developers will show you the solution!
Thank you so much!
Love the theme is magento 1.9.x version going to be available?
when product set msrp price ,then i get a error “Unexpected end of JSON input”,is that a bug ?
Hi sir,
Could you please create the ticket via this support link: https://www.magentech.com/submit-a-ticket/submit-ticket. We will check and respond you there
Thank you so much!
Hi, is this theme support magento 2.1.6
Hi sir,
Thank you so much for being interested in our newest Magento theme. This theme is completely compatible with Magento version 2.1.6. . During usage and installation, if you have any issues, please contact us via this support systems: https://www.magentech.com/submit-a-ticket/submit-ticket.
Best Regards!
Hi Magentech,
I just purchased this theme.. hoping for good support from your team
Best Regards
Thank you so much for making purchase of our theme. We are always here to serve you
Wish you have nice time of using this theme!
Hello Magnetech,
Tried submitting a ticket.. seems i am not able to register as it says enter verification code (which is not visible)..
please let me know how to take this forward. tried installing as per help documentation but not working..
thanks santosh
Hi sir,
Please try this second support link: http://support.ytcvn.com. Then give us your ticket number. We will help you
Thanks!
here is the ticket number: MIN-0000001292
Hi sir,
We received your ticket. We will respond you as soon as possible.
Thank you so much!
Hello Magentech, Why there is delay here.. i am not able to understand.. there is no email id to reach you guys, you people respond to ticket almost after 20hrs.
we can not use themeforest comment section to communicate right?
Hi sir,
We will respond you within 24 hours excepting from weekend. We have to deal with many other tickets with different issues. We hope that you will sympathize for us. We will try our best!
Thank you!
Can this theme do 1. sticky menu? 2. vertical menu?
Hi sir,
Thank you so much for making purchase of our theme. To get solutions, please create the ticket via this submission link: https://www.magentech.com/submit-a-ticket/submit-ticket. Our technical team will help you!
Best Regards!
You cannot swipe. The whole screen will move to the left.
Hi sir,
Thank you so much for making purchase of our theme. To get solutions, please create the ticket via this submission link: https://www.magentech.com/submit-a-ticket/submit-ticket. Our technical team will help you!
Best Regards!
very nice work all the best for your sales !
Thank you so much! <3
Congratulations superb theme GLWS (:
Thank you so much! <3
Congratulations! Nice Work, Good Luck With Sale 
Thank you so much! <3
Amazing Work, Good Luck With Sale
Thank you so much! <3
