91 comments found.
Please update the WPBakery Visual Composer to version 5.4.5. The current version delivered with the template is not compatible with the latest Firefox browser. Thanks
AFTER my support expires, will I be able to download new updated versions of the Visual Builder and other plugins as they are released?
If so, will those updates be free?
Hi, is that theme support language rtl!?
Hi, Yes it’s supported, thanks
do you provide the designed template graphics and layout?
Having issues with the sliders. Seems the demo content is missing from the download. Emailed support, waiting to hear back, client needs the website up asap. Please advise how to fix this.
The developer does not respond to messages The theme has a lot of bugs with the header, the mobile version, with the header menu. Support forum does not work!
Please contact us at support2@webdevia.com we will be happy to help you there. thanks
I sent you 5 messages but you do not answer
Answered, thanks)
To be exact, the first thing that pops to the eye is the non-existent padding and margin in the elements.
In addition, the inner pages look nothing like in the theme. https://dev.barmigon.co.il/contact-us/ for example, neither does the footer… What is the purpose of installing the demo if its not as it suppose to be?
We believe we answered your question via email please check your inbox.
Are there any options to change how category would show posts? or is it just one format?
Please let us know how you want a category to show a post by contacting us at support2@webdevia.com
When installing theme plugins, it shows an error Warning: sprintf (): Too few arguments
All my plugins turned off but did not help Wordpress 4.8 PHP 7.0
Please contact us at support2@webdevia.com we will try to solve this issue with you
Hi I will like to know the following:
a. Is this template is fully editable? b. How does the feature of publishing it with an already registered domain work? c. Is the asking fee for the template a once off fee and or recurring? d. Can I always have access to the template and edit my website anytime I want to in the future after publishing it for the first? e. Is it possible to add more pages to the template whenever the need arises?
Regards and I look forward to hearing from you soon.
The theme is fully editable, we offer a lot of options via an option panel in the admin and you can also insert some custom css or javascript if you wish You have always the theme available for download at any time you want it you can add as many page as you want (this is managed by wordpress not the theme:) ) You pay only one time For more questions please contact us at support2@webdevia.com
I’m still having serious issues. By email your team promised to respond faster. But all i get is no reply back… Also you informed me that there will be an update weeks ago and still nothing has been released….
The issues still remain and you only saved part of the problem…
I’m going to change my review again soon if i don’t get a reply back very very soon if not ask for a full refund…
Hi, we have sent you an email 14 days ago please check your inbox, thanks
My bad =(
Please i would like a refund for the template.
The template is not what i purchased and i asked for support around 11 days ago and i still haven’t received any reply back since i sent the email to you guys.
Thank you!
Please check your inbox
Hello Mymoun,
Hope all is well!
I messaged you for support about the issues with my theme installation a week ago and i still haven’t received a reply back.
Please urgently reply back to me that would be highly appreciated.
Looking forward to your reply back.
Hi!
Love the theme!
I just have a really big problem after i installed the demo!
The content seems to spread along the entire full width.
Please compare the following link: http://f1s.rmmd.ca With the demo that i need it to look like exactly: http://themes.webdevia.com/bodyguard/
How can i fix that?!
How can i make my demo look exactly like your demo to the point?
Looking forward to your reply back.
Thank you in advance.
Hi, thank you for purchasing our theme, please contact us at: support2@webdevia.com and we will help you to have the same demo as our live one
Just sent you an email now.
Just sent you an email now.
Hi Lexus =)
I still haven’t received a reply back.
Looking forward to hearing from you soon.
Hello Mymoun,
Hope all is well!
I messaged you for support about the issues with my theme installation a week ago and i still haven’t received a reply back.
Please urgently reply back to me that would be highly appreciated.
Looking forward to your reply back.
Just inquiring about the footer’s logo anchor tag location or the div “footer-logo” location.
Ah, I thought too big, found it in the footer-1 widget, thanks though.
Great, contact me at support2@webdevia.com if you have more questions
Dear Support Team!
I am using your Bodyguard – Security and CCTV WP Theme 2.0.
How can I setup the search page?
Because if I use the originally search function the results will be displayed on the search page, but the content which had been build up by the visual composer will be displayed including the short code of the visual composer.
Thanks in advance for your support.
Best regards
Please contact me at: support2 [at] webdevia [dot] com I will help you there
Is your support page down? Every link gives a 404 error.
I bought the bodyguard template a few months ago. I can’t seem to find where I can hide the breadcrumbs function as well as a problem with the social icons in the top bar. When I slide the ‘show top bare’ to hide it just goes back to show top bare.
Can you please fix this or show me how to fix it?
Please contact me at: support2 [at] webdevia [dot] com I will help you there
Hi I’ve send you a new mail. Last one (4th April you never answered…).
Didn’t receive an answer on my new mail 11/05/2017.
HI, When will you decide to contact and/or help us out here. We have sent you all details to log in and solve the few problems we have due to the poor design quality of your template. 1 YEAR is our template and we haven’t been able to deliver to our customer. THIS IS A LAST RECALL TO HELP US !
We cant see Bodyguard_themeforest/Slider
Please contact me at: support2 [at] webdevia [dot] com I will help you there
Does your theme support multilanguage? Or plugins that can do it?
Yes it is, it supports wpml plugin
How do I change the menu back to the regular wordpress menu and not the mega menu? The issue i have with the current menu is it doesnt give the active lass or current class name on the current page.
Please contact me at: support2 [at] webdevia [dot] com I will help you there
I have emailed last week..still not getting any reply.