680 comments found.
Hi! Great Theme,
On categories page, at the beginning there are a filter with subcategories, but it only display 5 subcategories as max, by alphabetical order.
How can i display more subcategories? If it’s not possible, can i choose which subcategories display?
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Hello Author/Envato,
If your theme is broken after an upgrade, I do not need to pay for support to get it fixed. The images on the homepage don’t show after updating the WooCommerce and Theme and I am being told to pay for new support?
That is so wrong. Please do something about it.
Thank you
I have renewed my support reluctantly, I am still disappointed though. Could you please look into my issue now?
Hi,
We do not support here.
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Pre sale question. I saw that we can set background color for the site. Can we set picture for background on the site?
Hi
There is no setting for changing it. We will consider of this comment. Thanks!
Hello All. How can i change links color only in the posts (and not on the rest of the site). Thanks.
Hi,
We do not support here.
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there. Our supporters will guide for you.
Many thanks for your patience!
does this theme is 30 days money back ???
Hi
We do not allow to do like that. We do follow the terms of themeforest. Thanks!
Hi there, just tried to install the downloaded update … get the notification “The package could not be installed. The theme is missing the style.css stylesheet.”.
Can you please advise.
Hi,
That’s strange!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
oursupport has expired that’s why i am asking here … or does this mean you release updates that can be only installed with support so people have to renew support which nearly costs the same as the purchase of the theme was ?
You can renew or extended support. Thanks!
so you are telling me I have to renew the support for $41.13 for half a year of support to get a download with the missing css data for a theme that had cost us $61 – so to renew the support for half a year costs over 66% of the purchase, or otherwise we do not have any chance to update your product ?? Please response on this matter.
Hi
This is the terms of themeforest. You can download the theme then update for your site. if you need to get some help from us, pls extend the support services.
Thanks!
Hello
I am thinking of purchasing the theme, however I was checking the demo and found out if I add any products to cart , the cart icon doesn’t display those products and the cart page always remains empty.
Is this any bug you are working on already? Thanks 
Hi, I have checked and do not see that issue
resolved
That’s great! Nice to hear that. If you need some help, pls submit a ticket, bcos we do not support here. Thanks!
Hi there.. awesome theme!, it´s been working nicely so far. But today i´d updated WooCommerce to v. 3.0.7 and the product layout css seems to be broken, it´s taking the whole width of the window. (only single product page) Do you guys know what could be the issue ? Regards, Diego
Hi,
We do not support here.
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Well. I understand you. Might not know about the conversion of the ruble into dollars ? And then I have problems with English!))
PLs stop submitting new posts. Just reply under one post.
Sorry. I think I understand.)
OK thanks god! you need to buy my theme first. Then if you need some help, pls post a ticket on our support system.
If you meet any issues when you buy my theme, pls contact with themeforest.
Thanks!
Please Tell me, I have installed your theme, but bought a freelancer. So Now to update it, I need to buy it again?
Hi
Pls do not submit new posts. Just reply under one post. I will reply to you
Who did sell my theme for you? He violate the licenses… If you want to use my theme. You need to buy here. Thanks!
Sure you need to buy here to get the updated package as well as getting our support.
Please tell me if you pay with rubles, whether produced automatically convert into dollars?
Hi
Please checkout with themeforest. I am not sure. Thanks!
Hi this them will work content Egg,amazon, flipkart,clickbank, cj, and more affiliate programs or only can update sellers products.. actually i need affiliate program oriented.. let me know.. Thanks
Hi,
We have not checked the theme with those plugins yet. You can customize following your ideas. Thanks!
Im having issues getting my KutethemeToolkit activate im getting several errors one of them is “The plugin does not have a valid header.” or I also get this “Parse error: syntax error, unexpected T_FUNCTION in /public_html/wp-content/plugins/kutetheme-toolkit/kutetheme-toolkit.php on line 138” any help please
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
hi. your support website is down so i can’t open a ticket. i have strange problem on itcomputers.co.il website. when i configure variables and save them, after several secconds the variations are reseting to default. it happens only on admin area and on front shop they shown but not configured. example if i configure on some product OS: No OS, Win7, Win10 and after save the variations all of them reseting to “ANY OS”. i have woocommerce 3.0.6 and updated theme
Hi,
We use a new domain name for my support system.
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience! Best regards Jim
support.ovicsoft.com seems to be down!
Hi
We are moving the support site to a new server. It will be back soon.
Thanks for your patience!
Demo doesn’t work:
Error establishing a database connection
Hi
I have just increased the space of my server. It should be OK now. Pls re-check.
Many thanks!
Product image light box is not working for woocommerce 3.0 after theme update.
Hi
We updated it. You can download the latest version and update for your site. If you need some more support, pls post a ticket. Thanks!
Hi there, the new update seems pretty small (in data size only half as the old one, is it correct that I have still delete the old one first and then install the update?
Hi,
In the download package, we removed the PSD files, bcos they is too heavy and be difficult to upload the package via website.
You can download the updated theme and update for your site. If you need other support, pls post a ticket. Thanks!
Thanks for your reply, just to be sure ... deactivate and delete the old version first, then upload and activate the update … is this this right ? and what about updates for WPBakery Visual Composer and YITH WooCommerce Ajax Product Filter which has come with your theme and (especially) the WPbakery is out of date for a while … are the updates for this included ?
Yes, pls download the updated package then update the theme for your site. Thanks!
Hi, Where can I find PSD files?
Hi
Please send me an email to kutethemes@gmail.com. I will send them for you. Thanks
