380 comments found.
I would like to know how to change the icons in the services short code. I see it uses labels like “fa-tablet”. How can I change them and where is the documentation of that?
I’ll change theme to Visual Composer asap. If you didn’t make big changes, please wait 1-2 days more to get the update.
If you did more changes, you can get icon names here: http://fontawesome.io/icons/So here in the “[service icon=”fa fa-tint” title=” shortcode is where I would use the icons from fontawesome.io? Also, what does Visual Composer have to do with this? Isn’t this part controlled by Bootstrap?
You need to get icon names from font awesome site. With the new update you will just select the icon. No need to write its name.
I will want then. LMK
Thank you
Hey just a thought, can I use my own images for icons? How would I do that?
No way to do it via shortcodes.
I updated theme to work with Visual Composer. You’ll be notified by mail when it’s approved by Envato stuff.
I am having trouble with the video background. I uploaded a video to You Tube and changed the settings to video background. I must be doing something wrong. Are there more thorough directions for adding a video background somewhere?
Another question this morning, how can I get the social media links in the header and footer?
You can add social media links to only footer. You can enter them via Royal theme options panel.
You can add Youtube video background from Site Sections. Add new section and select “Section Content” as “Parallax Video” and enter Youtube Video ID.
This is the home page. In the Dashboard > Settings > Reading what do I put there? I have selected the Home page I created. When I add a new section, under the “Section Content” my options are the pages I created. I see no “Parallax Video” option. Also, I created a home page to mimic your “Header Style – Video Background” page. There I selected “Section Type” as “Video Background” and added my video which I uploaded to youTube. I would like to show you screen shots.
Add new page. Write Title and Select its Template as “Front Page”. Save page.
Then, you’ll see “Home Section” metabox:
https://prnt.sc/fmpyu1Finalmente! Thank you. Grazie.
Nop. Thanks for buying my theme. I’ll be happy if you rate it.
Here is my purchase code: 7ae7fdbc-f716-4d5a-9ba8-53aeb44108a8
Every time I try to make settings changes on the Royal theme options I get this error: “There was a problem with your action. Please try again or reload the page.”
What could be causing this problem. I have a fresh install. Creating a dev site to test theme before installing. There are no plugins other than the ones your theme installs.
Please help.
Thanks Michael
Can you send wp-admin url and login info as PM?
Resolved. Was a problem using Firefox.
Ok!
Hi, i have two questions. First one is: how can i create stickers in icon style like on your preview page? Second question or problem: my google map is not shown. I entered the API key like described but nothing happens.
Thank for support
You need to Enable Google Maps API and enter correct location. I can check it if you can write a test url.
Can you write the menu / section name for sticker icon style?
Hi, here is the test url for google maps http://kindergeburtstag-wuppertal.de/google-maps. I entered latitude and longitude in the shortcode and and at the theme options the API key.
Please, use native contact form of theme instead of Contact Form 7.
What have the contact Form to do with my google maps question?
Contact Form 7 HTML codes are on the Maps code and it makes the Google Maps invisible.
Hello, unfortunately the map problem is still existing. There is no map shown. I deactivated the contact 7 form – nothing happens…. And by trying to use the native theme contact form even this is not visible on the page.
You need to get a Google Maps JS API key as written in help file.
I solved the problem. The preset for the map shortcode seems too be wrong
It works properly on demo as you can see. But, I am happy that solved it on your site.
Hi, Does it have RTL support? Thanks
There is no CSS style for it. But, it can work like that.
Hello. Could you please let us know when do you estimate your theme will be compatible with the Visual Composer plugin?
I will do it within 2 weeks.
“Hello. I’ve installed the Visual Composer plugin (codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431) in your theme, but when I activate it, the site doesn’t load. There seems to be some kind of conflict. Could you please restore the conflict in the next update? Thank you”
I’ll add Visual Composer support to my theme asap. I work on it recently.
Hi Theme Developer
We are buying your theme and we got some issues. Can you assist us as the video is not playing on chrome ,safari , mobile and touch screen windows .
Thank you
You can insert a Video Callback Image from Royal / Home Section in wp-admin.
The responsive page has too large header on mobile. Can you take a look https://conversation.one/2017/04/25/5-steps-to-build-your-killer-conversational-application/
You can change it on royal/layout/media.css.
h2, .h2 {
font-size:30px;
}
Write smaller than 30.
Hi. I have some doubts about your Royal template: 1.- If I put a video in the Main Background, will it also be seen on mobile phones and tablets? 2.- Can I expand the number of menus and submenus? 3.- In the section of widgets, can be added more? That is, I can add more points and get them to have, for example in the section “About Royal Theme”, which appear 3, can I expand to 8? 4.- And with regard to Plugins, you can add some that you like that you have found separately on the internet and add it to your template?
Thank you very much
I wait for your response to buy the template that I quite like
You can add a callback image to show on mobile instead of video if it doesn’t run (iOS doesn’t allow it to run automatically).
There’s no option for Flyout menu. Only one level menu.
You can add more sections or remove not required ones.
You can change the order of each section.
Adding-modifying different plugins to use is your business.
Thank you for the quick response In his Royal – Responsive One Page Parallax WordPress Theme preview, when I see it on my android phone, I can not see video. This is because it is not programmed on your home page and only have one image? If I put video, my clients can see it (even if it’s only on android?)
If the mobile phone doesn’t allow to run bg video, your callback image (It’s uploaded via Theme Options) will be seen.
Can I have 2 videos on the page? the second one is mising
It plays one video bg in the same page.
Hello,
I am having a problem with the Site Sections that use parallax background images. The image and parallax work fine at desktop sizes and even when looking at that site at responsive breaks, but anytime I view the site on any browser on my iPhone, the background images are not responsive and the parallax does not work.
Can you help with this? I’m happy to provide a login if necessary.
Thanks,
Nick
It is responsive. Bg image fits by its height on the screen to avoid empty spaces.
I know it’s supposed to be responsive, but it’s not actually scaling on mobile devices I’m testing.
How it should look: https://www.dropbox.com/s/jpgybh9l177qjtg/Parllax_Chrome%20Inspect.png?dl=0
How it looks on mobiles I’m testing: https://www.dropbox.com/s/xdghuvi9orlr7qw/Parallax_Broken.jpg?dl=0
Can you send a test url as PM?
I sent a message several hours ago. Did you get it?
Actually, now that I read the comment above mine, both he and I are talking about the same issue.
Bg parallax images works on mobile properly. I need your site url to see the issue.
How do I change the Royal logo in the upper left corner of the home page prior to scrolling?
Also, what are the proper dimensions for each logo in the “Personalization” section of the Royal theme?
You can use your desired dimensions of images.
The problem with that is the image don’t seem to properly in the header section if it’s larger than 110×25. . Perhaps that is related to the other part of the question: How do I change the Royal logo in the upper left corner of the home page prior to scrolling?
There is not a width-height restriction in theme CSS. Can you send me a test url to see what the problem is?
Please, use 25-40px height logo or fix the style.css in wp-admin like that:
.navbar-nav > li > a {
line-height:60px;
}
.navbar.floating {
-webkit-transform:translateY(-200px);
-moz-transform:translateY(-200px);
-o-transform:translateY(-200px);
-ms-transform:translateY(-200px);
transform:translateY(-200px);
}
Thank you for the solution, but you’ll have to forgive me, I’m not entirely sure where to find that code to adjust it, or, if it need to be written, where to write it. I don’t see anything like it in the style.css. In the wp-admin, I followed this path is Appearance -> Editor -> Stylesheet.
If you can send me your wp-admin login info as a Private Message, I can do it easily.
sent!
Is there a CDN system on your site?
Because, I installed Royal Child theme to make modifications without touching the main theme. But, I can’t view its style.css.
I don’t know what a CDN system is so I don’t know, sorry. Also, feel free to make modifications on the regular theme. I haven’t done enough work on the site where I’m afraid of losing anything. As you can probably see I’ve just started building it so it’s no big deal for you to modify the main theme if that’s easier.
I added it to style.css and named “Modified CSS”. It ok now.
Oh my goodness that’s amazing! Thank you so very much for your help, and especially your time and effort. I very much appreciate it and will not hesitate in the future to ask for any additional help. You’re the best, thank you again!
Nop.
Hello Athena Studio. I am having an issue regarding a plug-in that doesn’t seem to work with the portfolio settings.
I would like to add social media share buttons to the portfolio images by using the “Cool Image Share” Wordpress plug-in. You can see it here when you hover the mouse over the image: http://www.unhcr.ca/fromhometohome/blog/portfolio/oswaldo-from-el-salvador/
But on the one-page view (http://www.unhcr.ca/fromhometohome), these share buttons do not appear in the “gallery” section.
Is there a solution to my problem?
Please, contact the plugin owners about it.
Can you please provide a description as to why I need to contact the plug-in author about the issue?
The plug-in works on all other images used throughout the site (but they have been disabled), except the items listed in the portfolio (gallery) section. Only when you click on the featured image of the gallery item, does the plug-in not work.
This seems to be a problem with how the portfolio item is called when the feature image is selected. If you’re able to prove otherwise, I will get in touch with the plug-in author.
Portfolio items called with Ajax. Maybe, an action call needed for your plugin while doing it.
Thanks. Hopefully I can come to a resolution with the help from other plug-in users and its author.
A small side note: I have been a purchasing member of Theme Forest for more than 7 years now and from past experiences with other authors, the support in which they provide has been much more pro-active. I feel as though my experience has lacked some initiative on your part.
Ok.
Dear Sir or Madam,
As you’re only answering 1 of 4 questions in our Email conversation and ignoring the rest, I’ll try it again here:
How can I erase the “Royal” and the crown in the upper left side of the website, in the header section WITHOUT replacing it with my own logo? Besides that: How can I move the whole menu a little bit to the right side?
The next problem that appeared just yesterday is, that when I want to play the Homepage video on the first page and I click the “Play”-Button, the video isn’t running, instead the whole page is loading new. I’ve tried that a few times, with different options, also from other Computers, but it didn’t work. My console didn’t give me any mistake.
Here you can have a look by yourself: www.pixelimquadrat.de
Thank you in advance for helping me with ALL my questions, Christian
Please, open Royal / Home section in wp-admin and add an image into Video Callback Image field. Because, some mobile phones doesn’t run videos automatically as I told you.
All right, I did. Have a look at the result yourself, it absolutely looks terrible, as the logo isn’t responsive. WILL YOU PLEASE ANSWER MY OTHER QUESTIONS FROM ABOVE?
—>Erasing Royal+Crown: UNANSWERED —>Video isn’t playing after clicking on the play button, but the whole website is reloading: UNANSWERED
I really feel like I need to get a refund – your support is extremely lousy!
Look at wp-admin panel before writing a comment like that!
Go to Royal / Personalization to change white-dark logos.
I did an update for videos. If you run your site in HTTPS, open layout/js/main.js and remove http: from the beginning of Youtube API loading code.
I’ve changed the main.js, but without any result. The video is still not playing on the homepage after clicking on the “Play”-Button, instead the whole website is loading new. Please give me some advise. Thank you.
Can you send me your wp-admin login info with a test url as Private Message from my profile page?
Also, please write all issues to be fixed in the message.
I try to fix your issue. You can look at other comments…
Thank you, I’ve just send you the details.
Ok! I’ll fix it asap.
I fixed it.
Image NOT SHOWING when added to a paralax section. These images were previously showing but have now stopped. Also if I create a NEW section the same thing happens. This happens no matter which overlay setting is chosen.
Can you send me a test url and wp-admin login to see what you did?
Hi,
Please can you help:
1. The images I set on sections with paralax effect are suddenly not showing. This was working fine before. Even if I now set a new image, nothing shows.
2. The animated chart i set to show skills is not showing, this was also fine before:
[clear gap=”60”]
bars bar title=”Wall Tiles” column=”1/5” value=”99” bar title=”Residential Clients” column=”1/5” value=”99” class=”col-xs-offset-2 col-md-offset-0 col-sm-offset-0” [/bars]
Please, start with:
[bars] [bar
How do I change the title of the home page?
From WP options!
Twitter feed does not work…
Please, read the help file. You need to create a Twitter app and copy its variables to twitter.php.
How do you add a separate floating menu or back to menu option for when you scroll down? For instance if the theme is configured as per your demo.
Open Royal / Main Options from wp-admin. Select Header Mode as Sticky.
Dear Sir or Madam, I’ve bought your theme “Royal” last week. Unfortunately there are a lot of bugs which makes the theme not useable for my purpose. In the following just the biggest bugs: 1.A very important point is that the theme is very bad at Mozilla Firefox for mobile phones. It’s possible to zoom out of the page, just because of a button. 2. In general, the implementation for mobile phones is not good. In Fact, that Mozilla Firefox is a very common browser it is alienable that it works well. 2. The bar on top of the page ist not good for using a logo. 3. One page is mentioned in the bar on top of the page, but is not shown at the page below. 4.The contact form is not possible to center. 5. Links in the footer doesn’t work. 6. Also tables are not able to center.
Also there are some more things, which are bad to set. In fact, that this theme costs money- and not less- basic things like above should work.
Please eliminate this bugs. If this isn’t possible, unfortunately I have to apply a refund.
Best regards,
Philip Berger
my page is: lipfit-personaltraining.com
Hi,
I tested it before I submit. And also, it is reviewed by Envato team, too. It kept about one month to submit. There isn’t a bug like you said.
What a support! Congratulations. Your theme is full of bugs. Fix it or i will send a message to Envato
I will check out your site. But, as I said before, it is fully checked before the approval.