Hi Krzysztof,

Thank you for your patience over this weekend/father’s day.

I’m glad you like the theme!! Looks like you already purchased the theme and you have WooCommerce setup. Were you able to figure things out?

If you do need some help or have any questions let me know and I’ll assist you. Thank you for the purchase

- AJ

Thank you for your patience over the holiday weekend, I see a newer comment regarding this matter with the URL I will respond to that one in 1 sec.

- AJ

This should be hidden (it’s for screen readers for people with disabilities) if you see it then there is a caching issue. Make sure to clear all site/browser cache after updating the theme.

And if you are using a CDN such as CloudFlare be sure to clear that also.

I hope you had a great weekend!

- AJ

Hi,

Thank you for your patience over the weekend and father’s day, sorry for not being able to respond to you sooner!

Regarding the code…You notice how in the Meta options it has a “Default” value? This value is based on the customizer setting so if you want pages to be No Sidebar by default the best way is to go to Appearance > Customize > General Theme Options > Pages and set the default layout there to No Sidebar.

Meta options get saved when the page is saved and they override the Customizer and all filters so it’s usually best to not use Meta Settings unless you have to override on a specific page only. Lets say you create 100 pages and they all have the meta set to No Sidebar and now you want to add a sidebar you will have to manually edit the pages. If you use the Customizer setting or a theme filter to define the default layout it’s much quicker to edit globally. Make sense?

- AJ

Hi AJ, unfortunately the customizer settings show now effect on the custom post type I am using, so my hope is to solve the problem with this code…

If this is for a custom post type you’ll want to use a filter then like I mentioned above, here is an example snippet – https://wpexplorer-themes.com/total/snippets/altering-layouts/

Make sense?

But also if you use the Custom Post Types UI plugin there is full integration for easily setting up your custom post type via the Total integration – https://wpexplorer-themes.com/total/docs/adding-custom-post-types/

Hi,

Sorry for not getting back to you sooner! The way support works is you will always receive support here via the comments. The support license is only required for access to the private support site – https://wpexplorer-themes.com/support/ – the reason it’s required there is we pay for a support staff to help with most private tickets and sometimes we get customers that will purchase 1 license and ask tons of questions on a daily basis (we basically lose money on these customers) and having the support license helps cover those costs and also prevent people from taking advantage of support forever while only owning one license of the theme.

A good portion of private tickets also involve having someone log into the customer’s site and troubleshoot issues (usually the issues aren’t even theme related) which can become costly if the issue takes a long time to troubleshoot if the customer’s server is very slow or we don’t have all the information available and have to really dig into the customer’s setup.

But if you ever have an issue or questions with the theme always feel free to comment here and I will assist you.

A big portion of customers do purchase multiple license of the theme though for different sites/clients and every time you purchase a new license it also renews your support for another 6 months for free

If you do have any other questions please let me know I hope this explains things well for you!

- AJ

Hi Brandon,

Thank you for your patience over the weekend and fathers day.

I haven’t seeing that error before so I’m not sure what could be going on. Is everything up to date on your site?

Also does it happen with a different theme if you try switching to a default theme for a second to check?

The only thing I could think of that would be coming from the theme is is if you are using the header or footer builder functions and you have the header/footer builder set to the homepage (but Total has checks to prevent redirects).

Have you tried disabling plugins to see if any is causing the error?

- AJ

HI Brian,

There may be a way that you can duplicate the default template and then customize the page settings and have it affect your real estate pages, the problem is it would be much more complex. The way the settings work on the front-end is it uses the WordPress core function get_the_ID() to check the current page to grab it’s meta settings via get_post_meta() – if your plugin is creating dynamic pages then it won’t return any specific current page to return the settings. These meta fields are specific to the page they are defined for not to the template (templates have no association to the page settings it’s the page/post itself that does since the settings are outside the scope of the template itself and lay within helper functions).

I hope that makes sense.

That said, Total has TONS of filters you can use to tweak things accordingly (and maybe the plugin developer can assist you if needed – for example providing you with helper functions to use for properly checking what the active page is displaying) and adjust anything in the theme.

Here are 2 example snippets that should be helpful in conditionally altering some things:

• https://wpexplorer-themes.com/total/snippets/altering-layouts/
• https://wpexplorer-themes.com/total/snippets/page-header-title-args/
• https://wpexplorer-themes.com/total/snippets/cpt-single-blocks/

And of course many more snippets here – https://wpexplorer-themes.com/total/snippets/

I hope this makes sense, if you do have any followup questions let me know!

- AJ

Hi AJ, thanks for the quick reply.

I want to be able to add a sub-heading, turn off breadcrumbs, and use full-width layout without sidebar. I see a few snippets you linked cover some of that. If I use these snippets, will they also override the page settings for other pages that are not created by this plugin? How do I differentiate between them so that these snippets only affect the pages being created by the plugin, and not all pages?

In this example here, I am not sure what “YOUR_CPT” would be: // Alter your custom post type layout if ( is_singular( ‘YOUR_CPT’ ) ) { $class = ‘full-width’; }

Thanks AJ

Hi Fran,

I am doing well, thank you for asking!

The site came out very nice, thank you for sharing! I was actually showing this to my partner/girlfriend the other day. Some really nice ideas/concepts on this site, great work

- AJ

Hi,

That’s going to be fairly tricky actually. WooCommerce has hooks you can use to move the tabs, example:

remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10 );
add_action( 'woocommerce_before_single_product_summary', 'woocommerce_output_product_data_tabs', 30 );

Refer to the content-single-product.php file for a list of the actions – https://github.com/woocommerce/woocommerce/blob/master/templates/content-single-product.php

The issue is that the gallery is floated to the left on it’s own, it’s not inside a separate wrapper and you can’t just dump the tabs into the gallery. So to style things correctly you would have to add an entire wrapper around the gallery and tabs and then use CSS to float it accordingly and to reset the floats on the gallery.

And even doing so would basically just create empty space on the right since the tabs when placed in a column on the side will become taller and so now the left side of the page will have more content then the right.

A better solution may be hiding all the select options for the purchase except the first one then adding some javascript to show the other fields as you answer them. That way you see this by default – https://cl.ly/kxLd – then as soon as you select the first option you will hide it then show the second option…etc. That would keep things really clean.

- AJ

—

ps: I noticed your support license has expired, if at this time you can renew your support license I would really appreciate it. You can also purchase a new copy of the theme for another site/client and it will also renew your support. If financially you can’t at this time I understand but would really appreciate it since I spend a lot of time and money supporting and updating the product – thank you!

Hi Carmin,

Yes that would be very easy to do with custom CSS. Can you please share the URL so I can see exactly what’s going on and then I can give you the exact code to use

- AJ

—

ps: I noticed your support license has expired, if at this time you can renew your support license I would really appreciate it. You can also purchase a new copy of the theme for another site/client and it will also renew your support. If financially you can’t at this time I understand but would really appreciate it since I spend a lot of time and money supporting and updating the product – thank you!

Hi Aj, Thank you for your answer.

I’m sorry, i didn’t saw your notice before. I’ll buy another copy of your great theme next week, i can’t do that now for financial reasons, hope you’ll understand

The url : https://www.desmotspourdesmarques.fr/actualites/

My goal : I would like to have the same space between the menu and the blog entrys, like below

(See in Vertical of course ^^)

[MENU bar] Space 20px [first post] Space 20px [second post] ...etc.

Thank you Aj, Have a nice evening. Cheers ! Carmin.

Hi Carmin,

Thank you for your patience over the weekend and father’s day I was out of the office.

Regarding the spacing here is the CSS I would suggest adding to your site:

/* Change margin under entries to 20px */
body .entries.left-thumbs .blog-entry.thumbnail-entry-style {
    margin-bottom: 20px;
    padding-bottom: 0;
    border-bottom: 0;
}

body .entries.left-thumbs .blog-entry .entry-media {
    margin: 0;
}

/* Add 20px margin under main menu for blog archives and single posts*/
body.archive.page-header-disabled #main,
body.blog.page-header-disabled #main,
body.single-post.page-header-disabled #main {
    padding-top: 20px;
}

If you have any issues with that let me know!

- AJ

Hi -AJ

Have change some things, i have now pagination, its now a product category page;

How to get 6 products, and a load more button under it?

Hi,

I haven’t personally tried it but this plugin has very good ratings – https://wordpress.org/plugins/ajax-load-more/

Hi Michel,

Can you share the URL so I can take a look? The settings should work correctly for the toggle bar.

To have an alternative page set for mobile is not a very easy process. It would require using javascript to first check if a site is mobile or not and then loading the content via AJAX and injecting any additional inline CSS to the header – also it would require making checks whenever the browser is resized for responsiveness. It would be a huge bloat/mess that shouldn’t be required.

It’s not a simple process because you can’t check for mobile and display content with PHP because of caching plugins and also because of responsiveness it would require javascript and showing/hiding content with ajax which can be a very slow process especially on medium to lower hosting plans.

- AJ

Hello AJ,

Thank you for your explanations.

I’ve managed to twist the homepage and child CSS so that it’s ok for mobile too.

And discovered something incredible : on my mobile, Chrome for Android doesn’t immediately show modifications (to child CSS …), in spite of clearing its cache first. It only does a while later !

Michel

There isn’t any ideal size, it’s all based on the look you are going for and the images you’ll be using. You can change the site width’s to anything you want as well – https://wpexplorer-themes.com/total/docs/customize-your-layout-widths/

Generally I would stick to sites between 980px and 1200px. The theme is fluid it will adjust to the screensize (unless you change the max-width value to a fixed pixel). I personally just don’t like sites that have the main content set to 100% wide (the actual text backgrounds are fine) because they can look a bit strange on large monitors.

- AJ

I see, thanks AJ.

it works again forget this

This is not a theme, this is a demo site for the premium plugin Ultimate Addons which you can purchase here – https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199

The plugin is good and quite a bit of our Total theme customers use it, however, it is a very large plugin so you need to have decent hosting solution, otherwise it can really slow things down.

- AJ

I’ll add it to my todo list But it’s a actually a fairly complex edit so I can’t just do it quickly and send it over. But the other 2 methods I mentioned both allow you to display items only from specific categories if needed.

- AJ

ps: The Grid Plugin also allows you to override the automatic archives (categories/tags) with your custom design.

Thanks again AJ, for your detailed recommendations.

Have a nice day,

Michel

Hi Andrea,

It would be possible:

.chi-siamo .wpex-carousel-entry-details {
    position: absolute;
    bottom: 0;
    left: 0;
}

Result: https://cl.ly/kuyE

The issue you are going to have is responsiveness as the icon may go over the text.

Some customers use and really like this plugin – https://codecanyon.net/item/carousel-anything-for-visual-composer/8621711

I’m not 100% sure if it would work for your specific needs but maybe worth checking out.

- AJ

—

ps: I noticed your support license has expired, if at this time you can renew your support license I would really appreciate it. You can also purchase a new copy of the theme for another site/client and it will also renew your support. If financially you can’t at this time I understand but would really appreciate it since I spend a lot of time and money supporting and updating the product – thank you!

Great! Thanks

Thanks AJ.

Just FYI, I have a minor annoyance that may be due to my Chrome : when I modify a Heading module with a break on 2 lines (hitting CR or even adding “br”, it returns to a single line … as well as all other such modules on the page : http://www.pnet.fr/heading-break.png

As I know this, whenever I modify such module, I re-enter “br” in all other heading modules on 2 lines (I have about 4-5 per page).

Michel

Hi Michel,

I tested locally and I’m not seeing any issue (you do have to use the br tag for the line break) – https://cl.ly/lDwk – the line breaks remain no matter how many times I edit it (also testing in chrome).

Is your theme all up to date?

• http://wpexplorer-themes.com/total/changelog/
• http://wpexplorer-themes.com/total/docs-category/updates/

Also make sure you are closing the br tag correctly via /> like in my video, in your screenshot I don’t see the tag being self-closed.

- Aj

Thank you AJ.

I’ll make shure I’ve added the proper br tag.

Michel

I must to set up a web page where i show all the demos? Any web theme from TOTAL theme can do this?

Hi,

You can setup a multi-site installation on your own server to import all the demos (you still need to import them 1 by 1 but it should be fast). Then you can show these demos to your client.

- https://codex.wordpress.org/Create_A_Network

Also you do NOT have to pay for a separate license for all the demos, but you do have to buy a license for every client that you sell a website too and use the theme.

Importing the demos is very easy also – https://www.youtube.com/watch?v=qzXmHGF5wSc

Also you can even create your own demos and mini demo importer plugin for your clients if you want – https://wpexplorer-themes.com/total/docs/custom-demos-total-importer/

Lisa Work does this for her own site – http://lisawork.com/website-in-a-week/ (she created 3 custom demos to show to potential clients and uses the custom demo importer plugin for easily importing them).

Also the theme is fully translated in Spanish already via an es_ES.po/mo file.

If you have any other pre-purchase questions let me know!

- AJ

The import failed (usually due to a server related error).

I have estimated times here – https://github.com/wpexplorer/total-sample-data/blob/master/estimated-import-times.txt – based on importing demos on my live test server (doing multiple imports and taking an average) and this demo only takes around 26 seconds to import on my server so anything above a couple minutes I would image has already failed.

If you want you can open a private ticket with temp WP & FTP logins so we can have a look for you – https://wpexplorer-themes.com/support/

My main recommendations though would be to:

1. Increase memory limit – http://wpexplorer-themes.com/total/docs/increasing-memory-limit-to-php/

2. Make sure your server allows outgoing connections

As those are the most common errors.

- AJ