191 comments found.
How come Parallex does not work on this theme? Need to fix this immediately so we can add normally with visual composer as with all other themes.
Hello! Thanks for the purchase. We’ve forwarded your request to our developers. Thanks
Hi! I purchased the theme. I have a question… The theme requires validation, I will design on my server and when it is finished I will transfer it to the server of my client. Can I validate it on both sites so I can access the theme options? Or when I validate it on the client’s site the validation is deleted on my server directly? Thank you
Hello! Once it’s ready on your end, you can detach the key and activate it once again on your clients site. It can be active only on one website. But please note that there is not limit to activate/deactivate the code. You can do that manually in your GT3 account
if you try to use your test editor nothing works. i have to manually add h1 tags to text
Please send details and website access to support[at]gt3.zendesk.com We will check whats wrong.
whats the font name of the “w” icon
It’s not the font. The logo W was drawn.
I noticed that some text editor features don’t work any more like h1, h2, text color etc. using your theme.
Hello! Please provide more details? What area do you mean?
How can I slow down the transition in the owl testimonial slider?
Hello! Please post this tech related question at our support forum.
How can I make changes to the Attorneys page?
Hello! You can do the changes via team custom post type http://prntscr.com/fzr410
Hi, i have this issue actualy, i dont have idea what is the problem, i think probably is the Visual Composer Plugin or something like that. The message error is
Warning: posix_getpwuid() has been disabled for security reasons in /home/duranyalvarez/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 210
You know what i have to do to solve this problem, please?. Thanks, this is a good template.
Hello! This is WordPress file error. Please send the website credentials to support[at]gt3.zendesk.com We will check to provide more info.
Perfect!. I sended the website credentials at the contact form of forums[] gt3themes.com. Please help, i appreciate that a lot. The page support[at]gt3.zendesk.co gived me this message. {error authenticate you”}
It’s not a page that’s email address. Can you contact your hosting regrading that issue because it’s Wordpress error
Hello! How to modify (translate) the URL ”/team” of the lawyer’s team?
Hello! This is slug. It can’t be translated. You can only change it. Please post this tech related question at support forum. Our support specialist will provide details.
How do i change the logo on the main header? I can only change the one that stays when you scroll down, but i cant seem to change the one on the top of the page w the blue blackground
Hello! Thanks for the purchase. You can change the global logo in the theme options panel. Please read the documentation for obtaining information. You can find it in the main zip file.
thanks for your quick response. i got it to work however the background colors of the image are strange. if you can take a look at normilandassociates.com please
Hello! The header background has opacity. If you want to change it, please open the page to find page options Header Layout and Color http://prntscr.com/fv2pyf
I don’t understand, where’s the discount? It says theme sale is for $29 but it’s still $39 in my cart. Otherwise, not interested. thx
Hello! The current theme price is only $39
Good afternoon! Does this topic work in Russian with Russian fonts?
Hello! We use google web fonts. If the font supports Cyrillic then it will work fine.
I bought this template 3 days ago, I had problems with the ftp upload and I had to delete and reinstall the template so I lost the license. I only have one website, I need to activate this template urgently. Gt3Themes please get in touch with me my email is anngielc@gmail.com
Hello! Please provide your Envato purchase code and we will reactivate it. You can send it to help at gt3themes dot com
i sended it through the contact center on your webpage, gt3themes dot com
.
Can’t find the ticket by your email anngielc@gmail.com
Sorry, my evanto account have the email anngie94@hotmail.com. Thank you
Still can’t locate an email. Please send via a contact form available on this page https://themeforest.net/user/gt3themes
Do you have options for a twitter, fb, or instagram feed? What are your social integrations? Thanks.
Hello! What options are you looking for? Thanks
twitter or instagram feed?
You may use some third party plugins to have an Instagram or Twitter feed
The extra header line in the Home 2 demo with phone#, email and social icons do not show on the Home 1 demo. Could this line be added to any demo setup? Could this header line also remain fixed with the menu once I start scrolling?
Also, do you have options for modifying the footer? I’d like to add ‘Recent Posts’ or an Instagram feed. Thanks.
Were these questions clear?
Not sure what the link is referring to as it shows the footer.
I was referring to the top header line in this photo (https://prnt.sc/fp8hjx) being added to the Home 1 demo and then essentially remaining a part of the fixed menu when scrolling, like this (https://prnt.sc/fp8hb3)?
Please read your firs question, here is a quote “Also, do you have options for modifying the footer? I’d like to add ‘Recent Posts’ or an Instagram feed. Thanks.”
Sorry, miscommunication.
How do I modify the top header in Home 2, I’d also like it to stick on all browser sizes, including mobile? Thanks.
How are the ‘Practice Areas’ setup? I notice in the demos that there are ‘Knowledge Areas’, Practice, Practice Areas etc. Also, they are not consistent from demo to demo wrt their content, titles etc.
Furthermore, if I change my Home layout will these sections need to be individually modified or will the content be distributed? Thanks.
Hello! TF stats shows that you did not purchase this item.
That’s right! I’m asking because I am interested in purchasing. How are these setup?
Also, does the demo load exactly as it’s shown?
Yes, the theme comes with the demo content import tool. Thanks
Does the page look ‘exactly’ as shown, after setup?
We can’t guarantee 100% because some elements require personal account details like mailchimp etc.
Besides such elements, the overall look, images etc?
Really hoping to just purchase and install, as per tutorial, import content and site will be in presentation format. Menus, content and images could then be renamed and or reloaded. Please advise as I’d like to purchase immediately, thanks.
So I ended up purchasing and installing demo, which looks great thus far. However, I’m now customizing, starting with the logo, and after uploading via ‘Theme Options> General> Logo’ and saving changes, the logo doesn’t update. http://demo.lindsaylaw.ca/wp/ll/.
How do I change all the ‘Wize’ logos to my own, including the favicon? Thanks.
I’m unable to change/upload any logos, refreshed cache etc… nothing seems to work. Please advise, thanks.
Hello! Thanks for the purchase. Please note that there are global logo settings, and each page has an option for the custom logo. If you provide your site credentials we will check it for you. You can use the contact form on our TF profile page. Thanks
I’d like to use a single set of logos (assuming retina, standard, mobile?), not necessarily custom for each page. Is there a benefit to that?
I used the ‘Email GT3themes’ form to submit. How long before someone connects with me? Do you have ‘chat’ help or something more frequent?
How do I add ‘icons’ etc. to areas such as the Header Builder, without a lot of coding? I’d like to modify the ‘telephone’ or ‘mail envelope’ icons from Home 2 as well as, be able to add the content to a Home 1, without all the coding. Thanks.
Also, is there a list of shortcodes?
How do I add the [gt3_search] shortcode to the global header after the menu, similar to Home 2 and 4 demo? Thanks.
Please post your tech related questions on our help forum and you will be assisted. This comment form is mostly for general and pre sale questions. Here is the link to our help forum forums.gt3themes.com Thanks
Hi, is it possible to costumize easily the theme color to blue? For buttons, backgraounds and athe whole theme? Thanks!
Hello! The theme provide a special section with Color options for Theme and Body Background options. Also you can change color for footer, menus, header etc.
I have an error in Demo importer “public_html/wp-content/plugins/gt3-wize-law-core/includes/extensions/wbc_importer/demo-data/demo/content_01.xml”
Hello! Thanks for the purchase. It’s really strange. Can you please send us your site credentials wp-admin and ftp details, we will take a look. Please use the contact form on our tf profile page. Thanks
Where do I go to send you access?
Please use the contact form on our tf profile page. Thanks
Hey there. A pre-sale question please. I saw in the comments that your theme doesn’t support RTL. what does it mean exactly? does it mean that I can’t use it for a bilingual site English and Persian (a rtl language)? i won’t be able to write a text in this language? i did install a wp plugin called WP-RTL that adds two buttons to the TinyMCE editor to enable writing text in Left to Right (LTR) and Right to Left (RTL) directions. will that solve the problem? appreciate your reply, i really want to get your theme. Thanks
Hello! The theme doesn’t support RTL means that we didn’t style all theme elements according to the RTL position. We can’t guarantee it will display correctly in this way. Unfortunately, we have been never testing the indicated plugin with the product. Wizelaw theme is based on Visual Composer modules, the TinyMCE support will not be enough to make it work correctly. We plan to support RTL in future updates.
Thank you for the quick reply. Do you offer a money back terms? I’d like very much to try it for myself and see if I could still work with it but would be happy to have a ‘safety net’ in case it will be problematic. Thanks
Please ignore my previous reply. There was some misunderstanding. Unfortunately, we don’t have the money back terms.
already saw the previous reply 
do you have a free basic version then?
No, we don’t have the free version. As I explained there was misunderstanding I mixed up the topics.
Hello! I am trying to upload my logo (Theme options, General, Header logo), even it shows that has been uploaded in backend (and saved), in front end it appears the old logo (Wize law services). It works only for Sticky logo. Can you please tell how I can accomplish this issue? Thanks
Hello! Thanks for the theme purchase. Please note that you do not use any cache plugins. Also, it would be great if you could provide us with your wp-admin details, this way we would check your website to see what’s wrong. You can send them via a contact form on our TF profile page. Thanks
Can you also put a phone number and an email up at the top of the page? Thanks
Hello! Yes, it’s possible
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