590 comments found.
Hi i faced a problem with the Currencies its need to keep update the Currencies everyday my client want it automatic is there anyway to make it automatic thanks
Hi,
Thank for choosing our theme.
We replied you on our support forum, please follow your topic for solution.
Best regards
I would like to know if it support Thai language ? Can you please let me know
Hi Siwamet,
Thank you for interested in our theme.
Our theme already included .po & .mo file so you can easily to translate to Thai language or any languages other.
Best regards
Hello… I just purchased Gecko theme and I am having some troubles. I am using WP 4.8 . These are my questions. (Sorry for my English.) -How to make the Read More button appear on blog page -How to make blog post paginate
Hi,
Sorry, i don’t see information you purchase for our theme on this account.
1.You can follow this topic to create readmore button http://www.wikihow.com/Add-Read-More-to-Wordpress
2. Go to Settings > Reading and set number of post display on page less than total number of post you have.
Regards
how to get example homepage page, because i have install the sample data there is no sample frontpage 
Thank you for purchase.
Could you send us your site details ( url, admin account) via our profile at https://themeforest.net/user/janstudio. We will take a look and help you solve the issue.
Thanks
Hi
1. To remove the filter, please navigate to WP Admin / Appearance / Widgets and remove all the widget in WooCommerce Top Sidebar area
2. To change that text, please navigate to JanStudio theme options / WooCommerce / General Settings / Description
Cheers, Foster from JanStudio team
Hi i want to incorporate “view more ” load button in “masonry-lazy-load”. Its not visible here. How that can be done. Thanks
Hi
Very simple, please see this image http://take.ms/uILOL
I already did that but its only working for shop page. Its not working for masonry-lazy-load page.How to enable for that?
Hi
Unfortunately, this function supports on the shop page only. Where exactly do you want to use this function?
no problem i just wanted to see if that can be done too.
Hi! How I can config full width on the options theme? I most to put 0 or -1 in the “Content Width”? Help please
Hi
Unfortunately, our theme does not support Full-Width layout, you can type the number is “2560”, it’s the largest desktop screen.
Cheers,
Foster from JanStudio
Ok. Thank you!
Hi, Normally there is an option to add product catogories to the menus, I cant seem to find it.
Hi,
Thank you for purchase!
You can follow our video to add product category to menu https://www.youtube.com/watch?v=cdkCSls-9s4
Best regards
I feel super retarded haha, thanks for the quick response
You’re welcome 
. Feel free contact us if you need more help.
Thank you, Can you tell me where I can enable the shopping cart image?
Hi,
By default the shopping cart support to display product image. Could you explain more about your issue, you site url via our profile at https://themeforest.net/downloads. We need to take a look before give you answer.
Thanks
Hi,
You can display cart icon by go to JanStudio > Theme Option > WooCommerce > General Settings > Catalog Mode > Off
Hi! Is there a way to have 3 different lists of prices? For three different buyers? There would be a base price and then two others (+15% and +40%).
Thank you for interested in our theme.
You can use some plugin with our theme https://wordpress.org/plugins/woocommerce-role-based-price/ or https://wordpress.org/plugins/customer-specific-pricing-lite/ or official plugin from WooCommerce https://docs.woocommerce.com/document/woocommerce-dynamic-pricing/
Best regards
Hi, at the footer area i can see instagram,facebbok logo but i want to add Etsy as well. How to do it ?
Also how can i change filter options like filter by size,newness,price low to high etc in shop page ?
Hi,
1. You can add below code next to socials list
Best regards
Hi, in masonry-lazy-load i want products filters drop-down list like on the basis of “price lower to higher” ,’price higher to lower” etc. How that can be incorporated?
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with your site link and login credential, we need to take a look before give you a hint.
Thanks
I saw some pages that didn’t look nice on mobile. Are you guys focusing on mobile either or just desktop?
Hi,
Thank you for interested in our theme. Could you send us the link you see have problem on mobile, maybe this new bug or cache. We full focus on both mobile and desktop from first day our theme launch.
Thank you so much!
Please check this http://imgur.com/a/jCYra
And this http://imgur.com/a/D056I
Thank again!
We saw this issue on iPhone 5, this issue when change mobile view of product list from 1 column to 2 columns. We will fix and update soon on today.
Thank and have great day!
Cảm ơn bạn rất nhiều
Great to hear that.
Can you guys make this upsell also? http://imgur.com/a/W75di
Then i would like to buy some license for my stores.
It’s cool feature, we consider it a task and improve in future.
Could you tell us this screen shot on which page http://imgur.com/a/D056I
Thanks
Please check this one chrome on mobile http://janstudio.net/gecko/fashion/product-category/clothing/
With that upsell feature, you can beat all other themes like flatsome. That is really useful.
Thank you so much. We will update this feature soon.
Awesome. How about that ajax upsell feature? I can’t wait to buy your theme with more than 5 licenses. And my friends are also interested in this feature. I’m sure you’ll sell more with that feature. Please keep me posted.
Hi. I want pricing change with the change of color or size of the product in this theme. How can that be achieved.?
Hi
Could you please give us more detail about this issue? A screenshot to describe would be great for us to help you solve faster
Hi,
You can change price with change color or size by input different price for individual variation http://take.ms/EfoZi
Best regards
Hi, I can see different dummy data like tags,instagram feeds,recent posts etc.These are specifically on pages like FAQ’s,return and exchange policy etc. I don’t want them . How can i remove or hide them. Please check this link as reference.
http://seafile.protegeglobal.com/d/cb582cec23/Hi,
For the dummy data you can remove in Dashboard > Pages, Dashboard > Post.
And other you can remove in Appearance > Widgets > Primary Sidebar.
Best reards
Thank you for purchase!
I checked the code generate by editor on your site it have break line
https://monosnap.com/file/JQkJULDxlxi2AuIhnnhhUeCec65uUO#.
Could you send us credential login detail via our profile at https://themeforest.net/user/janstudio, we will help you correct the code.
Thanks
Hi i need help regarding size change. How can i change the size like when doing selection of product there comes dropdown list of color and sizes like S,M,L,XL. I want to change those options to some other option like size 57 size 1215 etc..How to change that dropdown list content.
Hi,
Thank you for choosing our theme.
You can edit size or add new in Dashboard > Products > Attributes > Size > Configure Term or follow our document at http://janstudio.net/claue/document/ navigate to WooCommerce Settings > Product Attribute.
Best regards
Salve, dalla Demo ho visto che passando sulla foto sono visibile le taglie. Questa funziona è molto utile. E’ possibile però scegliere di non visualizzare le taglie a quantità 0 (esaurito) ? O vengono comunque visualizzate tutte le taglie indipendentemente che siano disponibili o esaurito?
Hi gallocalzature,
Thank you for interested in our theme.
Now it impossible to hide the variation (size or color) it out of stock. When the variation out of stock it have message and user can’t add this to cart.
Best regards
OK, grazie per la pronta risposta. Esiste allora un plugin per filtrare le taglie disponibili?
Hi
This function built-in our theme, you don’t need any plugin to do this.
Do you 30-day money back guarantee or free trial version of this theme? We would like to test it first on our existing site before we purchase because we are having a slow site speed. Please help.
Hi George,
Thank you for interested in our theme.
Could you send us a message via our email at janstudio.net@gmail.com. We will send you demo account.
Best regards
Hi! Just so you know, I really love your theme, it’s wonderful! I did notice after the new update, my shop header background image (which I set in Janstudio > Theme Options > Woocommerce > General Setting > Page Title Background) is no longer showing up. I noticed it’s also broken in your Gecko demo theme, so you probably already know about the issue. Let me know if there are any plans to fix this? Thanks so much! Best regards
Thank you for your kind words and report bug.
We check and saw the issue, we will fix and release update soon.
Thanks and have a nice day!
Great! Thanks so much, your support for this theme is awesome.
Hi, we love the theme and were set to launch our website; however when we log out of wordpress, the products disappear from the site. I created a new thread on the support forum. I would really appreciate your prompt help
Hi,
We replied you on our support forum , please follow it.
Regards
Hey, I’ve Woocommerce licence which I purchased a month back. Now I’ve moved my store to Shopify. Can I replace that with Shopify version?
We are sorry, Your license purchase over 3 months and you download WordPress file and use this for a project for a long time. Now can’t cancel license for WordPress License.
Hope you understand.
how can i remove copyrigth and set it to my own?
Also the Menu bar on the top left is empty? How can i show my tabs on it?
Hi,
Thank you for choosing our product.
1. You can remove copyright and set your own content in JanStudio > Theme Option > Footer > Copyright Text.
2. Could you take a screen shot which area you want add menu bar?
Thanks
Thanks .
Problem # 1 resolved.
Please fine as mentioned below screenshot for problem # 2. This Menu is empty. I want to show all running tabs on it.
http://seafile.protegeglobal.com/f/d1d6ce2937/Thank You
Sorry for late reply, you can add menu for canvas sidebar by go to Appearance > Menus > Create new menu and assign this menu to primary menu http://take.ms/UAr2S
Best regards
Hi, how can I change the banner image when I search or select a product? Thank you.
PD: Image link: http://janstudio.net/gecko/organic/wp-content/uploads/2016/05/organic-food-banner.jpg
Hi,
You can change this banner in JanStudio > Theme Option > WooCommerce > General Setting
Best regards
