39 comments found.
Hi. i installed theme and activated. but magna imports plugin error: “Your current activated theme in not Magna main parent theme. Please note, that this import works only with Magna main parent theme. Please activate Magna main parent theme before proceeding with import.” Why? P.S: I change theme name
Hi, Can you please contact us via our contact form here https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access? We will check your installation and give a feedback to you. Seems like you have renamed your theme’s folder
I send message
I send message please check your mail
Hi, got your message, thank you!
yo… where does the google API key go?
Hi, not quite sure, what do you mean. Can you please contact our support team at codexthemes.ticksy.com and explain your issue in details? Thank you
Hi, would this theme work with Gravity forms and gAppointment plugin? and apple some css customization?
Hi, yes, the theme is compatible with both plugins
thanks, how about compatibility with Bookly plugin? and can it be CSS customized?
can the header be adjusted to be taller to accommodate taller logo?
Hi, yes, you can make css customizations. This plugin should be compatible. Yes, you can adjust your header
I need ultra fast response! I updated the revslider and from that moment I do not have it on the site. There is no one in the plagin page. What should I do? Thanks, Andrija
Link to site – https://beautystudiolana.rs/
Hi, we need to check your installation first. Can you please contact us via our contact form here https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access? We will check your installation and give a feedback to you.
Ultra fast help, many thanks!
You are welcome
Hi I am trying to edit the full width container but it just jumps back to the top of the page in admin and doesn’t allow to edit.. can you help? Also where in the theme can you edit the menu dropdown layout? Thanks
Hi Can you please assist with my query above?
Hi, sorry for this delay! Can you please contact us via our contact form here https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access? Please share a screenshot, what container is causing problems? And what dropdown layout do you wish to achieve? We will check your installation and give a feedback to you.
Hello, I can’t activate the theme, pops up this error -> Some troubles with connecting to Codex Themes server.
Hi, are you still experiencing the same problem? If yes, would you be so kind to contact our support at https://codexthemes.ticksy.com/ and provide your wp-admin as well as ftp access data? thanx
hello,
are the photos in demo are free to use in actual website?
Hi, most of the images are from http://www.freepik.com/, so you can use it on your website
thanks – so if they are listed in that website its ok to use, correct?
any documentation of the theme somewhere? i added a font (ttf) but cant find it in dropdown selection)
thanks for your help
Yes, correct. The documentation can be found here http://codex-themes.com/themes/documentation/ . In case of any questions do not hesitate to contact our support at https://codexthemes.ticksy.com
thanks for your reply.
unfortunately – no word in documentation about “custom font” section…(where you can upload ttf, wof etc).
i already opened a ticket (#1228462) but still waiting for reply.
hope this issue will be solved soon… thanks 
Hi, thank you, we have replied, please check
Hello,
When our developer started working on it we are facing issue with the logo. We observed that logo is working perfectly fine with the mobile version of the website but when it comes to the desktop or the iPad version of the website the logo is not being displayed.
We are also facing responsiveness issues with the mobile version.
We are also facing the issue of footer we cannot reduce the brands in widgetised footer.
Hi, thank you for buying and your request.would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap.
i have already contacted your support team and raised the ticket its more than 18 hours but still no reply.
Hi, we have already replied you immediately after your ticket submission in our support forum
it was not immediately it was after 18 hrs. and still the problem has not been solve everyday automatically new problem occur automatically it happened with logo it was fixed by your side but now again the same there the same problem.
Hi, yes, we have got your ticket and replied. As we cannot reproduce your issue now, would you be so kind to tell us what exactly is wrong and how to reproduce it? Please provide us more details on that in order to accelerate the proceeding of this ticket. Thank you!
Hello, it looks great, but I can’t edit most of the elements, they are frozen. The error is caused by “Full with container” element in this theme. If i remove this element from the editor, then I can access to other contained elements. Do you have a fix for this?
Hi, thank you for purchasing. would you be so kind to contact us via our contact form here https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access details? we will check ist asap
Done. Thank you.
Got it, will try to check it asap
we have updated, please check
Thank you. It works well now.
You are welcome
Hi I liked this template But I have two questions: 1. Is it RTL? 2. It is possible that the “Telegram” added to social networks to share? Thanks.
Hi, thank you for your request 1. yes 2. yes
Amazing Work, Good Luck With Sale 
Thank you so much!
Nice Work GLWS
Thank you very much!
Good luck with sales !
Thank you very much!
Congratulations!
Amazing Work, Good Luck With Sale
Thank you!
Congratulations! Beautiful theme
Thanx a lot!
Nice theme gud luck
Thank you!
Great job. Impressive design and functionalities. Good luck with the sales
Hi, thank you so much for your words!
Congratulations!
Amazing Work, Good Luck With Sale
Hi, thanx a lot!
Congratulations! Nice Work, Good Luck With Sale
Thank you very much!
