298 comments found.
Hey there, I’m loving the look of the theme but I’d like to install all demos and it looks like this will take the best part of the day. Why are the demos taking so long to import? Is there a way to speed this up?
Hello,
Thank you for purchasing Fortun.
Can you tell me the exact duration it takes to import? Is progress bar stopped or slowly moving?
Thank you
Thanks for the quick response. It does seem to be faster now. Perhaps 3-4 minutes per demo. The first one took about 15 minutes.
Thats great. May be some server/connection glitch.
Hi again! We are having issues with the theme (mainly visual composer). It is very laggy and unresponsive. We have increased memory and have tried several machines. Any idea if there is a fix?
Hello,
Have you check the system status at “Fortun/System Status”? Theme will not cause this issue on most of the cases.
If possible send me your live url, username & password through https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support
Thank you
Hi there, been using for theme for a while and its great for client work. However, where can i find the favicon settings? Or do i have to do it manually on this theme.
Hello,
You can set this for your site at “Appearance/Customize/Site Identity/Site Icon”. Irrespective to the theme, this settings will applied to your site.
Hope it helps 
Feel free to ask further queries through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support
Thank you
Ah (me being stupid) Why didn’t I look!. Thank You!
No problem at all
Feel free to ask further queries
Hi, I’m having troubles in getting the images fullwidth in my portfolio posts. The page header behaves as it should (being fullwidth) but the images inside the post don,t. I have a very high resolution screen. Is there any way of fixing this? I’m using the ‘Pop’ page as a template.
Hello, Make sure that you’ve enabled “Fullwidth” at Page Options. Also can you please give me your live url through https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support So that i can give you an exact solution.
Thank you
Theme is not auto-updating. Visual Composer can not be activated. I have specified the license key from the Envato username! I am waiting for a solution. Thank You.
Hello,
Visual Composer is bundled so you can’t activate the license. However you can use an exact same functionalities without activation.
License Activation is required only for getting updates but i am updating the theme along with VC periodically so you can stay updated always.
Hope it helps 
Hello,
I found that you’re not happy with my theme. I can give you a best solution to help you to address the issue you can contact me here https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support.
Alternatively, you also can request a refund from https://themeforest.net/refund_requests/new to get a full amount back.
Thank you so much
It says it’s 99% loaded for 2 hours. Where is the 1% ? Is this a joke?
Hello,
Sorry for the trouble. 99% means, its completely fine. It must be completed. Due to some technical issues, it may stuck on 99%. So you can consider this as completed.
Hope it helps 
Well, the pages are not loaded. What am I suppose to look for? I had upload a theme and my client would like the Demo 4 theme, how can I identify it from the old pages of previous Demo?
Hello, Demo 4 home page is named as “Demo 4” and all additional pages is named with prefix “d4”. Just sent your WordPress site login details, i will take a look.
Hi, thank you for your fast customer service! I just emailed you my WP Access. Thank you.
Thank you, i will take a look.
Dear Fortun staff, Your theme is great. As functionalities for designer and developers you guys are pissing us off. Sorry for the langauge. I am on a very fast system here and it is unbelievable to take 2 hours to load a DEMO and still it has not loaded!! I have bought dozens of themes from Envato, you can chek out my account and I have been this annoyed!!!! If you were professional this would be working and I would be working on Sunday!!!!!!!!!!
Hello,
Thank you so much for your compliments. 99% means, its completely fine. It must be completed. Due to some technical issues, it may stuck on 99%. So you can consider this as completed. Check the site and media files you can see everything. Usually Demo contents will not take more than 3 – 10 minutes to import.
Sorry for the trouble, If possible can you please give me your login details through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support i will take a look.
Hi, I have this Version: 1.0 of theme and my Envato Tool Kit plugin for updates is activated – it’s not showing the theme needs to be upgraded.
Demos take such a long time to load! What up with this? Other demos here on Envato are always so fast except for yours!!! Please fix it.
Now there is the LATEST VERSION 1.1.2 and the ones before my Envato Tool kit plugin did not detect!!!! Please be professional. !
I will take a look at Envato Toolkit plugin and if there any bugs on the plugin, i will bring that to plugin author or include alternative solution to update the plugin.
Really sorry for the trouble.
Is it possible to substitute the icon fonts used throughout the theme for various symbols for a hand-drawn font? If so please advise how…
Many thanks,
David.
Unfortunately, Its not possible to substitute the icon fonts 
Hi there – on the fullscreen sections, is there a feature to have a small icon/link at the foot of the page to let users know there is content below the fullscreen content?
Best regards,
David.
Hope you got an answer via mail 
Hope you got an answer via mail 
This is so good. Very high-quality for the money. Will consider this asap for my next portfolio website!
Sure
Thank you so much for your interest towards Fortun.
Hey! Awesome theme- im loving every single bit about it. Just got one simple (and frankly stupid question), you know in the demo 18 – Blog, how do you go on about changing the ‘Start Blogging Today’ text, as well as the image behind it? I really like the animation and would like to customise it with my own text.
Thank you!
Hello, You can edit this at “Page Header Options” which can be found at the bottom of “Demo 18” page.
Hope you found it.
Hi, Does your theme support popular SEO plugins like Yoast SEO? I loved th design by the way! 
Yes, Of course 
Good morning, as I said before, I’m about to buy the wordpress theme via envato market, but I have a question. Comes some plugin included? Do I need to buy a plugin for the theme to work perfectly according to the presentation?
Hope you got an answer by mail
Hi, i have uploaded my dortun theme to XAMPP localhost service. i did everything good in the proccess of installing but now when i try to install the plugins i don’t see them (plugins that’re written in the documentation). where i find them in the folder and how do i install them?
Hello,
You can find the plugins at “fortun/template/plugins”. btw: can you tell me the errors which you’ve faced while installing plugin?
I sove this problem. now new one. i have translated the fortun.pot file into two he_IL.po and .mo files. how i active them?
You’ve to put it inside child theme’s language folder and activate the child theme. Sample Child theme was included with theme package.
Great, much thanks!
another thing. i would very like to get more BLOG demos to import 
You can choose “Other pages” at the end of Demo Importer. Let me know, if you faced any issues.
Its just Menu Location reset. Just go to “Appearance/Menus” and Set Primary Location to your desire menu.
Let me know the result 
i don’t understand 
Just look at step 3 & screenshot on basic menu creation http://demo.agnidesigns.com/fortune/documentation/kb/creating-menu/
Further queries, please contact me via official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support
Thank you
How do we update the theme without losing any data or customization?
Hello,
Update will not delete anything so you can update any of the methods which has been recommended here http://demo.agnidesigns.com/fortune/documentation/kb/theme-update/
Hope it helps 
Hey, great theme! I’m looking for a “toggle” tool to make a FAQs section. Would you point me in the right direction?
Hope you got an answer via Email 
Awesome theme! Is there a filter for the portfolio in this theme?
Hello,
Yes, of course. For ref. Look at this demo page Main demo page http://demo.agnidesigns.com/fortune/demos & Demo 2 works page http://demo.agnidesigns.com/fortune/demo2/d2-works/
Hope it helps 
Good afternoon, Agni, okay? My name is Higor Monteiro, I speak from Brazil and I work with design
I am interested in changing my portfolio and I thought of migrating to the wordpress platform, but I am a layman on the platform and would like to buy a theme and have a support in the installation, would you provide this service?
Yes
feel free to ask further pre sale/post sale queries