1686 comments found.
Hello milingona team, I am not sure if you are alerted when i submit replies. I am creating a new post as I have not received a response to my latest reply. I’ve also been e-mailing you directly but not receiving a response there either. Forgive my persistence, but I am unsure how to fix the problem and am in desperate need of help.
In summary, the website performs miserably when Visual Compser plugin is enabled. Even the dashboard/backend is unusable. Screenshot can be seen here of how the wordpress dashboard looks when Visual Composer is enabled. http://imgur.com/YK9vXov
When Visual Composer is disabled, the website is super super fast. Unfortunately the pages are just a bunch of giberish, of course. So leaving it disabled is not an option. Can we please troubleshoot my Visual Composer to rectify this issue?
Please help.
As I stated in comment above, I am giving you 24 hours. I asked for help 11 days ago and followed up 9 days ago. I’ve also sent multiple e-mails to your support address. Part of the reason I purchased your theme was the promise of support. You’ve not provided support, you’ve not even sent an acknowledgement which should be professional courtesy. It seems I am being ignored as others are receiving responses to their requests for help. If I do not receive a response in 24 hours, I will be reporting you to Envato, demanding a refund and leaving a strongly worded negative review. Regretably, I really do not want to have to do any of that but I feel you leave me choice.
Happy to inform that your issue has been solved out and the support team is waiting for your feedback. We would like to thank you for your cooperation and apologize again for all the delays and any inconveniences.
Best regards, Milingona.
Hi there, I have just bought the template but I did not download it yet. I don’t want it anymore and I would like to have my money back as in the terms & conditions of Envato I have the right to do so. Please, could you cancel me this template and refund me the purchase? Kind regards
Hi,
Please address your request here, we will review it and get back to you with the right response.
Thanks and cheers
Thanks very much. I have already done it. Looking forward to hearing from you. Regards,
Confirmed! The refund has been given to you. Cheers!
Hello, i have error when i use IMPORT DEMO DATA, Unable to import WP Content ( posts, pages, etc. ), some solution please…..
Hello,
Please make sure your max execution time and memory limit are set high enough. Reset database and try again to install the demo content from Bakery > Install Demo Content.
p.s. In order to be able to get further support you need to provide us your purchase key here or post from the account you bought the theme.
Thanks and cheers
How can we get the social shortcode [vu_social_network url=”#” icon=”fa fa-facebook”] to work in the footer / copyright bottom area? Currently, if the social shortcode is added to the footer / copyright area it is not recognized. Thanks!
You should modify line 25 of wp-content/themes/bakery/footer.php>
<p class="site-info"><?php echo (vu_get_option('copyright-text')); ?></p>
with the following:
<p class="site-info"><?php echo do_shortcode(vu_get_option('copyright-text')); ?></p>
Regards
Theme’s been working fine until this week. In the backend of Wordpress, when I go to edit a page, nothing is coming up as expected. Visual Composer doesn’t come up and the visual editor is completely blank. Further, none of the dropdowns or buttons work on the page.
I’ve attempted to de-activate plugins with no success. All plugins are updated. Wordpress is latest version. I was going to attempt to update the theme, but on the themes page, the mouseover/button scenario isn’t working, so while I can switch themes, I can’t uninstall so that I can re-install, and the Envato toolkit doesn’t seem to be giving me options to update.
The site is still operating fine, but I can not edit any of the pages at all. Any insight you can provide to solve the issues?
I see that you have replied to other users’ issues, but have yet to weigh-in on mine. I’m not able to make any changes at all to my site, and could really use some help/ insight.
Hello? Are you guys just choosing to ignore certain comments? What’s the deal on getting some help here?
Glad to inform that your issue has been resolved. There were found malicious lines of the code which caused the issue. Please check your mail for a more detailed answer. All the best!
Hello Milingona team, I have a dire problem and hope you can help or at least point me in the right direction. I have been building a site with the Bakery theme for some time with great success. Very suddenly I have had problems loading the site. It takes 10 – 20 seconds to load a page and sometimes times out saying ‘Page cannot be displayed”. If I change the theme from Bakery to say Wordpress Twenty Seventeen then the site becomes very responsive and loads without issue. Can you please help? www.OrlandoProvisions.com
I believe I’ve narrowed down the issue to Visual Composer plugin but not sure how to fix.
Hello Nathaniel,
After the investigation we could notice that images size and redirects are two factors that may be affecting your site performance. If you take a look at the speed test result you’ll see that images contain 95% of the total site size and 58.7% of the content is loaded from 51d.811.myftpupload.com. The suggestions are straightforward, optimize your images and fix the redirects so all content is loaded from the main site instead of 51d.811.myftpupload.com.
Hope this will help and please let us know your feedback.
Kind regards
OK. Thank you. I’m curious how does Bakery Visual Composer play into this? When the Visual Composer plugin is disabled, the website is lightning fast.
Optimizations did not seem to help. The fact of the matter is the website was fine until I switched URL’s. As you pointed out in your comment, the 51d was the the older, temporary URL. Does Visual Composer maintain a database that is having issues with URL change? Can we reset Visual Composer, can we update? If Visual Composer plugin is disabled then the website is super super fast. I would appreciate a quick response as I am under tremendous pressure to get this issue resolved immediately. thank you thank you thank you 
I am giving you 24 hours. I asked for help 11 days ago and followed up 9 days ago. I’ve also sent multiple e-mails to your support address. Part of the reason I purchased your theme was the promise of support. You’ve not provided support, you’ve not even sent an acknowledgement which should be professional courtesy. It seems I am being ignored as others are receiving responses to their requests for help. If I do not receive a response in 24 hours, I will be reporting you to Envato, demanding a refund and leaving a strongly worded negative review. Regretably, I really do not want to have to do any of that but I feel you leave me choice.
Happy to inform that your issue has been solved out and the support team is waiting for your feedback. We would like to thank you for your cooperation and apologize again for all the delays and any inconveniences.
Best regards
Hello,
I hoe you are doing well. I am looking for support for our client’s site, www.meghall.com. We’re experiencing a new design issue/conflict and cannot resolve the issue on our own. meghall.com is running the current version of Themeco’s X theme (5.1.0), and is also using Visual Composer’s WP Bakery plugin.
We’ve tried disabling plugins one by one, checking dev tools for errors, confirming that all plugins are up to date, and reading through the theme’s changelog for any obvious conflicts. I reverted the site to June 25, as that was the earliest date I was able to (the client has form entries up to June 24).
The site is also using the most recent version of Wordpress, 4.8—which may be causing the issue. I am not sure when the conflict began; I haven’t checked the site for ~2-3 weeks.
You can also view: https://my.wpengine.com/installs/meghall/error_logs#production
for more information.
Please let me know if you have further questions.
Thank you.
Hello,
Looks that you’ve written your issue not in the right place. We’re not the author of X theme nor the author of Visual Composer plugin so you should contact them and ask for support.
Thanks and cheers
Google Maps is not working in this theme on my computer. It says something about fixing a JS error. Is there a way to do that?
To fix that please visit this link, generate a key and insert it in Bakery > 3rd Party > Google Map API Key.
Kind regards
Hey, I’ive installed your wordpress theme and followed the instructions and I have 2 main problems: 1. This error: Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(D:\vhosts\mywebsite.ro\httpdocs/wp-content/plugins/D:/vhosts/mywebsite.ro/httpdocs/wp-content/themes/bakery/includes/options/languages/redux-framework-en_US.mo) is not within the allowed path(s): (D:/vhosts/mywebsitee.ro\;C:\Windows\Temp\) in D:\vhosts\mywebsite.ro\httpdocs\wp-includes\l10n.php on line 583
Is appearing on mywebsite.ro and on wordpress dashboard.
2. Font awesome icons are not centred
Thanks, waiting for your support
Hi there,
Thank you for your purchase.
The first issue looks to be related to your host, more exactly with the folder permissions so please contact your host or send us via here your WP and FTP details so we can check them closely. We’ll take a look at the second issue too when we’ll have your site URL.
Thanks and cheers
Fixed in 1 hour. You guys are awesome. Thanks.
Thanks, you’re awesome too!
Good morning! Our product descriptions are no longer showing – but they do show in the source code. I don;t see anything that is hiding them via CSS – Suggestions: Currently version of theme, with child theme, WP 4.8 and Woocommerce 3.0.8
Hello,
Probably that’s happening due to WooCommerce 3.0. The theme is not yet ready for latest version of WC and you shouldn’t have updated it. Anyway, please provide us via here your WP and FTP details and we’ll fix it for you.
Thanks and cheers
Purchase Code: 1bf01310-0130-46fe-ab92-8d58fb167ab7
Hello,
We hace some questions…
1. How to change the background color of the upper header, where it appears Email – Phone – Social Networks … Is CSS, where?
2. In the headings style options, we use the Custom image on each page, this image always appears with a semi-transparent background, similar to the primary color of the theme … How can we eliminate this color ?, we want That the custom header images do NOT have that semi-transparent layer …
3. We have problems with the use of the Events Calendar plugin, since the page that is created by default (Events), uses the same header photo as the blog … Do you know any other plugin that works well with the headers of your Theme?
Thanks ! Jotaerivera
Hi Jotaerivera,
Please find below the answers to your questions:
1. To change the top bar color, add the following code in Bakery > Custom Code > CSS Code:
.vu_top-bar {
background-color: #b57676;
}
2. To remove the color overlay, add the following code again in Bakery > Custom Code> CSS Code:
.full-header-container:after{background-image:none !important;}
3. We cannot give you an exact plugin name that could help you. But if you want we can customize it for you for an extra fee, just leave more details here.
Thanks and cheers
I purchased the theme and tried using the one-click demo content install, but it gives me an error pop-up that says “There was an error importing demo content:”
Please help – I really need help getting the demo content installed ASAP for a client.
Please make sure your maximum execution time and memory limit are set high enough. Maximum execution time should be at least 300 and memory limit 256M. Otherwise please provide us via here your site URL along with WP & FTP details and we’ll see what we can do for you.
Thanks for your purchase.
Hi, Please help, I want to change the Header Image of The shop page and the single product page, I was able to remove the header from the product page using .woocommerce.single-product .top-section { display: none !important; } But unable to remove from the shop page,
Also, How can I change the Main menu Hoover color and the main menu selected page color?
Hi,
Please provide us via here your purchase code so we can first verify your purchase and then move to support.
Thanks in advance
Hello, I’m having issues in setting up the maps. It seems it doesn’t work but it doesn’t give any solution to fix it.
Any clues? here my license: f38b435c-089d-42e4-b768-cfe9b10afd52
Hello,
Please make sure to generate an API key here and insert it in Bakery > 3rd Party > Google Map API Key. If that does not work please send us a screenshot with the error or your site URL so we can investigate the issue closely.
Thanks and cheers!
Is there any update on the pipeline? My WordPress keeps complaining WPBakery Visual Composer plugin is outdated and it’s really annoying.
We’re almost done with the new update and hope to release it within this month. Stay tuned!
Hi, When i use bakery theme on mobile i have that problem with Apply coupon button. Can you help me with some css code to put the button under the placeholder on leftside?
https://www.danielasbageri.se/wp-content/uploads/2016/05/IMG_6330.pngHi,
Here is the custom code you can use in Bakery > Custom Code > CSS Code to fix that.
.vu_wc-menu-item .vu_wc-cart {
width: 360px;
}
.woocommerce.widget_shopping_cart .widget_shopping_cart_content .buttons .button.checkout {
line-height: 36px;
}
@media(max-width: 600px) {
.woocommerce-cart table.cart td.actions .coupon #coupon_code {
margin-bottom: 10px;
}
.woocommerce-page table.cart td.actions .coupon input {
width: 100% !important;
}
}
Thanks and cheers
Hello,
Before to give a mark to your theme I would like to finish building my website, and this is a hell just to set up a map !
How to do, I have entered all the informations in bakery/map and it doesn’t show up, I have an eror message…how does it work ??
Nothing in the documentation about maps…
Thanks
Hello,
Please make sure to generate an API key here and insert it in Bakery > 3rd Party > Google Map API Key. If that does not work please send us a screenshot with the error or your site URL so we can investigate the issue closely.
Thanks and cheers!
Thank you !! That works fine now
Glad for that, you’re very welcome!
Very suddenly I am getting a 500 Internal Error and page will not display. I’ve renamed my plugins folder via FTP and found that the problem is being caused by WPBakery Visual Composer plugin. If the plugin is deactive then everything is ok. If plugin is active then I lose the site. What can I do to fix this?
Could you please share with us via here your site URL along with WP & FTP login details so we can take a closer look and see what we can do for you.
Thanks in advance
Yes. Just sent it. Thank you.
Hi, I just purchased the theme and the admin area says …. “Your theme (Bakery Child) contains outdated copies of some WooCommerce template files.” How can this be fixed? Thanks
Hi,
Thank you for your purchase. That is because the theme is not yet fully compatible with latest WooCommerce version. We’ll release a theme update very soon and among others we will make sure to fix all WC compatibility issues.
Thanks and cheers,
Hi,
First, awesome job for your template!
Now, here’s my problems:
My cart button just disappeared and my order page looks weird now: http://originalcupcakes.com/order/Also, my variables titles are now white so I can’t see them: http://originalcupcakes.com/product/drip/
Last thing, I got some PHP Fatal error in my error_log [05-Jun-2017 17:57:45 UTC] PHP Fatal error: Call to a member function get_cart_url() on null in /home/origina5/public_html/wp-content/themes/bakery/header.php on line 83
[06-Jun-2017 16:42:00 UTC] PHP Fatal error: Cannot redeclare class VcLoopQueryBuilder in /home/origina5/public_html/wp-content/plugins/js_composer/include/params/loop/loop.php on line 68
Let me know what I can do!
Thank you so much!
Best,
Gaël
Hi Gaël,
You shouldn’t have updated WooCommerce plugin before the new theme version fully compatible with the latest WC version was out. However, please send us via here your WP & FTP details and we’ll see what we can do for you.
Thanks!
Perfect I’ll send you that. Thanks!
