823 comments found.
I can’t add an essential grid item as a new element.When I select a predefined grid from the dropdown and click “Add selected grid” nothing happens. However the “Create Full Grid” button works fine.
Hi ontaeplums,
Thanks for your comment. Please open a support request at http://support.thememove.com and our developer will help you to fix it
Regards, TM
I maybe want to purchase but theme live demo doesn’t work?
Hi,
We’ve just updated the server. It’s done now. Thanks for your comment.
Regards, TM
Updated to release 5.1 today which shows Revolution Slider 5.4.5. However, every time I do the update to the plugin via the “Installed Plugin” section of the dashboard I keep getting Revolution Slider 5.4.1. Please verify that 5.4.5 is part of structure 5.1. If it is the package were it is located (theme directory path) so I can manually update. Thank you.
Hi rjdougan,
We have updated the plugin. If you met any issue with updating, just open a support request, our developer will help you for free
Regards, TM
For navigation Hiding on size EXACT 992 Use This CSS
Admin kindly Fix This on your next update
@sm should be 768 @sm-max should be 991
because @md is 992.
@media (min-width: 992px) and (max-width: 1199px) { .navigation { position: relative; background-color: transparent; right: initial; top: inherit; z-index: 999; width: initial; visibility: visible; opacity: 1; box-shadow: none; -webkit-transition: none; -moz-transition: none; -o-transition: none; transition: none; } .navigation li { padding: initial; border-bottom: none; } .navigation .menu > li > a { text-transform: capitalize; padding: initial; display: initial; color: initial; } .navigation li.menu-item-has-children > a { border-bottom: none; display: block; padding: 10px 20px; text-transform: capitalize; } }
Hi dharen008,
Thanks for your comment. We’ll fix and update in the next version of Structure
Regards, ThemeMove
Hi, can you please provide the PSD files? Thanks!
Hi,
Please open a support ticket at http://support.thememove.com and our developer will send you the package
Regards, TM
Hello i try to add the widget loco translate at header top, above menu. I can add under the 3 column footer page. it show ok. But when i move to top header, above menu not will be show it. How can i show it ? in top header widget “space” not appear
http://bit.ly/2uFTrK4Thanks
Hello @davico I advise you to submit a support ticket at http://support.thememove.com. Just remember provide your purchase code & admin login information. Our supporter are ready to help figuring out your problem!
Your theme gives fatal eror do you know that ? and do i have to pay the support price to solve these fatal erors ? That is your fault
Your theme gives fatal eror do you know that ? and do i have to pay the support price to solve these fatal erors ? That is your fault
Hi,
You don’t need to pay the support fee in this case, you don’t have to indicate whose fault it is. At least, you should open a support request and our developer can help you at http://support.thememove.com
Regards, TM
How can I make the menu not be hidden when scrolling
How can I make the menu not be hidden when scrolling
Hi ralvarezfb,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
ThemeMove
I am getting an “Error establishing a database connection” when trying to view your demo.
Hi kschroers,
We have fixed the issue, you can check the demo now
Regards, TM
lost mobile menu when updating?
Hi funeral,
Thanks for reaching us about this issue. Please open a support request to ask our developer helping you in this case: http://support.thememove.com
Regards, TM
After updating Visual Composer to v5.2 I got “PHP Fatal error: Uncaught Error: Call to undefined function get_row_css_class() in …/wp-content/themes/structure/inc/vc-template/vc_row.php:36.
Please release an update for this as soon as possible.
Hi galbaras,
Thanks for your comment. We’ll fix it right away. If you have bought this theme, please open a support request at http://support.thememove.com and our developer will help you to fix it directly
Regards, TM
Thank you. I’ve copied the code for setting $css_class from the corresponding template file in the plugin and it works, but others may still be stuck and a fix to the theme is still the best way forward.
Hi galbaras,
Sure, we’ll fix it asap
Hello i update the visual composer to the 5.2 and now on FO i only have the header and menu…and white bottom page (error500) but when i downgrad to the 5.1.1 version all FO and BO error 500 (/wp-content/themes/structure/inc/vc-template/vc_row.php on line 36) can you help me !
Hi AxeFenetre,
For this issue, we’d like to give you a hand. Please open a support request at http://support.thememove.com and our developer will help you to solve it.
Regards, TM
We bought his fantastic template but we don’t see the images in the media library. We see the icon that represents an image but we do not see what it is. What happen? Thanxs.
Hi Emaginarte,
The images are used for preview purpose only. We don’t own the images’ rights. You can buy & use them.
Regards, TM
Hi can you please update the theme to include a more recent update of slider revolution? there is a function we require (“New Content Source “Current Post/Page” in 5.4.2 of slider revolution. I assume this function is compatible with Projects?? many thanks
Hi ECA-QS,
Thanks for your comment. We’ll update in the next version. If you need it urgently, we advise you to open a support ticket at http://support.thememove.com
Regards, TM
I purchased the DIONE Theme, however, the POST admin suddenly stopped working.
Hi darylzilla,
Please open a support request at http://support.thememove.com and provide your purchase code, so, our developer will help you to fix the issue.
Regards, TM
Hi, question, today i updated to structure 5.0 and wordpress 4.8, the visual composer was not updated and does not work, what steps should I follow? Thanks
Hi afarinasso,
Thanks for reaching us for this issue. In this case, we advise you to open a support request at http://support.thememove.com and our developer will fix this for you.
Regards, TM
Very thanks, works ok
Hi servti,
Yes, you can. After purchasing the theme, you can contact our developer at http://support.thememove.com and our developer will help you
Regards, TM
Hello, Essential Grid Shortcode Generator doesn’t work. Every time I choose a predefined grid and I click Add selected grid, nothing happens and I can’t create a Quick Grid too because nothing works when I click. I see Javascript:void(0): every I hover across any of the clickable or rather unclickable items on the Essential Grid Shortcode Generator.
Hi msl4real,
Thanks for your comment. With this issue, I advise you to submit a support ticket at http://support.zooka.io – this is our private support channel, you can freely contact our developer and ask him to help you. Just remember provide your purchase code & admin login information.
Best Regards, TM