2390 comments found.
pre-purchase questions, i was checking demos for magento 2, all new themes for magento two has ajax search, but i didn’t see in any of your demos. Are you planing to implement ajax search soon in the theme? Second question can i change the background color for search page, because on mobile thats not clear black background when somebody tries to search.
Hi, thank for your questions. If you mean search suggest, our theme have this function, please check again. For second question, you cannot change background but we will update to fix it soon.
Hi, category product tabs don’t get any style, phtml file using font awesome icons. magento 1.9
Hi, we will check and fix this issue soon
any update on this? thanks
Hi, sorry for not inform you, we have fixed this issue, please download latest version of the theme to update for your site.
hi, is it possible to use the video banner with more than one video. like an slider with images and videos?
Hi, curently our theme have not this function, but we will update this function on next few version.
thanks for reply. would it be possible to change your slider into SLIDER REVOLUTION from codecanyon?
Hi, if you are using magento 1 it is possible, if you are using magento 2, you need to install an extebsion for this.
I found a bug while i was browsing through your demo http://claue.magesolution.com/m2/calvin-klein-logo-sweatpants-2.html
I added blue and orange to cart, now quick cart shows preview image as orange for both products in cart. And the main cart page http://claue.magesolution.com/m2/checkout/cart/ shows violet color product for both products.
Hi, thank for your comment. We will check and fix this issue soon
Hello I wanted to ask if your theme is compatible with these two extensions? 1] https://landofcoder.com/magento-2-affiliate-extension.html/ 2] https://landofcoder.com/free-magento-2-facebook-live-chat-extension.html/
Thanks 
Hi, thank you for your question. Yes, our theme is developed with Magento coding standard. So it will compatible with all exemptions which are developed with Magento standard coding. If you purchase our theme, we will happy to support you with these extensions.
Best regards,
Arrowhitech
Hello, is magento 1.9.2 supported? Does it include the lookbook?
Hi,
Thank for your comment. Sure, our theme compatible with magento 1.9.2 and our theme package included lookbook extension.
Best regards
Pre-purchase question: Can a link to Compare be included in header?
Hi, thank for your purchased. We will update an oprion to add compare link to header on next few version.
Can I safely update from Magento 2.1.7 to Magento 2.1.8, or should I wait for a theme update before doing so?
Hi, just update your magento to 2.1.8, our theme word fine on it
After updating I get an error related to claue theme when issuing setup:di:compile. Can you please make sure its compatible with 2.1.8? Thank you!
Ok, we will check again and update soon
Hi, We have tested again and we see this issue, to fix this, please remove this folder: app\code\MGS\Mpanel\Controller\Adminhtml\Category.
Hi,
All works fine after updating, except for the FrontEnd Builder.
It gives many errors in console and only keeps loading when enabling on the frontend. Please check
Hi,
We have tested more times and we have not received any error same as you say. Maybe your site lost some javascript files, please try to remove var/*, remove pub/static/_requirejs, remove pub/static/frontend/Mgs, remove pub/static/_cache and run deploy command again. If after do that, you still get error, please provide your site information (ssh account, admin account) to our email (themeforest@arrowhitech.com) with this issue comment, our developer will check for you.
Best regards
Works fine now, thanks!
Hi, i have a pre-sale question. I was checking your demo on Google pagespeed https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fclaue.magesolution.com%2Fm2%2F Results there is some performance suggestions. Whats your view on this? 2. Can we display products in carousal for best product, Recently Viewed & Category?
Hi,
Thank for your comment. For Google pagespeed: because our theme base on bootstrap so It’s quite difficult to get good points for both the mobile and the desktop, you can see our theme scores for desktop is 79/100, this is not a bad scores for a bootstrap theme, if you try to test other themes (porto, ultimo…) I think no theme can have a better scores than ours. However, we will try harder to optimize our theme for better.
For other questions: Yes, with Front-end Builder theme and multiple options for blocks, you can do it very easy.
Best regards
I am using Magento 2 on AWS lightsail platform. I have uploaded the theme files but after executing the command below as you have described.
Run command line: php bin/magento module:enable MGS_Mpanel
Module MGS_Mpanel is indispensable
Run command line: php bin/magento module:enable MGS_Mmegamenu Run command line: php bin/magento module:enable MGS_Portfolio Run command line: php bin/magento module:enable MGS_Testimonial Run command line: php bin/magento module:enable MGS_Brand Run command line: php bin/magento module:enable MGS_Promobanners Run command line: php bin/magento module:enable MGS_StoreLocator Run command line: php bin/magento module:enable MGS_Blog Run command line: php bin/magento module:enable MGS_QuickView Run command line: php bin/magento module:enable MGS_Social Run command line: php bin/magento module:enable MGS_Lookbook Run command line: php bin/magento module:enable MGS_AjaxCart Run command line: php bin/magento module:enable MGS_Protabs Run command line: php bin/magento setup:upgrade Run command line: php bin/magento setup:static-content:deploy
after this i cannot access my magento admin panel as well as front. i get the following error There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 1006541090102
Hi,
Please provide your site information (ssh account, admin account) to our email (themeforest@arrowhitech.com) with this issue comment, our developer will check for you.
Best regards
Hi There, Amazing theme, congrats…
I’m having difficult to find where exactly I have to change to configure my first Shop…
My images are very Distorted… I’ve saved them with 1000×1500px, thinking in a very high definition, to make a beautiful presentation, however the image seems very ugly.
I’ve tried to change de width size ( MGS Panel -> Catalog), but it didn’t works. I’ve tried to change at System -> Config -> Catalog -> Product Image, bur it didn’t works at all…
I couldn’t found any information at the docs.
Can you help me, please? Thanks in advance
Hi,
Thank for your purchased. Did you change “Max Width of Product Images” to 1000 and “Product Picture ratio” to “2/3 Portrait” ?. If you was change, but it still not work, please provide your site information (ftp access details, admin account) to our email (themeforest@arrowhitech.com) with this issue comment, our developer will check for you.
Best regards
Hi Guys,
It worked fine… I’m a bit confused yet about how parameter does exactly what, but it seems very well.
Tks for your incredible speed to answer me.
Ok, you are welcome
Hi Guys, one doubt more…
I’ve configured the swatches resource… - Set the System -> Config -> Catalog -> Configure Swatches to Yes - Pointed the cor & tamanho fields (color & size) option - Upload the images (.png) with the same attributes names, lowercase
However into the detail product page Magento stills showing a dropbox list, not the images swatches nor a boxes names list.
The Claue page talk about Product Variation Swatches, but I couldn’t found anything about it into the manual.
Any ideas about my mistake?
Hi, for this problem, please provide your site information (ftp access details, admin account) to our email (themeforest@arrowhitech.com) with this issue comment, our developer will check for you.
Hello, does it support RTL languages such as Persian? We are on Magento CE V1.9.X
Hi, thank you very much for your question! Yes, of course, it’s supporting RTL languages! You can check it at demo RTL version.
Hope you will purchase this theme soon. If you have any requests for support, we are very happy to help you.
Best regards,
Arrowhitech
Hi, I have a problem with classic homepage and header 1 (as in firts demo). The logo don’t appear on the center when in Desktop view. The logo is hidden.
I’ve removed jpeg & css compression also but nothing appear. In demo on your site i see:
Hi, to create center logo, please follow our document: http://www.magesolution.com/themes/claue/docs/m2/index.html#configuration-megamenu
And here is guide for custom style: http://www.magesolution.com/themes/claue/docs/m2/index.html#custom-style
If you still cannot do it correct or not clear, please send email to us (themeforest@arrowhitech.com) with your questions, our developer will answer you soon.
HI there- We were about to purchase this theme… but looked at the demos one last time and saw an error on the vertical sidebar demos. This is the theme we were going to use (vertical nav). Is this something that happened in the most recent update? Fixable? See your demo : http://claue.magesolution.com/ikat-tiered-tank-dress.html – some menu options are outside of the nav bar and floating over the content area.
Hi, maybe your browser have cached, please try on other browser or open with private window.
Thanks for quick reply. Still seeing it on Chrome, Safari, Opera. Left nav all messed up. You guys may want to check it out.
Got it, we have fixed. Thank for your notice.
Hello, We are considering buying your theme for Magento 2.1, and to work with upcoming Magento 2.2. Two questions: -Is the Magento 2 version done from scratch, or based on Magento 1 and a patch to make it work on Magento 2? Do you have two different Magento 1 and Magento 2 theme files, just sharing the style? -To use it in Magento 2.2, is it based on Magento 2.1 plus patch? Will you release a clean Magento 2.2 version so no patch is needed? Kind regards, Daniel
Hi,
Thank for your comment. For your questions:
1. Magento 2 version done from scratch, it is not related with Magento 1.
2. Our theme package included 2 different version Magento 1 and Magento 2.
3. To use it in Magento 2.2 you need to install them for magento 2.1 and update patch for Magento 2.2.
4. Sure, when Magento 2.2 release, we will update version for it
Best regards
Thank you for your quick answer. Few more questions. Regarding design, do you also have a dark theme? Can all the fonts type, font colors and backgrounds be changed? Is it via custom CSS or in the Admin console, and what happens to this customizations when a new version of this theme is installed? For EU based business we need to inform about cookies: is there a Magento Cookie Law pop up included or available? We are also considering iOne Magento 2 template for some of the functionality.
Hi,
Currently, dark theme is not available, but we will update soon.
For font type, font colors and background: yes, you can change all in backend panel.
Because all changes are made via backend, so it doesn’t affect to theme if you update new version.
You mean newsletter popup ? If you visit to our demo site, you can see cookie newsletter popup on homepage
Best regards
Thanks again. Some more clarifications needed:
1- Do you have an estimate release date for dark theme. Are the icons used fonts like fontawesome or gifs? We have a luxury store and we require dark background, light gray fonts and orange links.
2- On the themeforest live preview, we couldn’t see the Social Login with Facebook/Twitter/Instagram. Is it an old version the one hosted on themeforest?
3- About the one-step checkout, we could not see it, there were a few screens to introduce the personal data. Is it maybe an old live version?
4- Cookie Law: European Law regulations require any website to inform its visitors whenever it stores visitor personal information in cookies. It is compulsory to follow the law in the 28 european states, so if you can make it happen any european website could use your theme. We need a pop-up, banner, or message to be displayed so the visitor is aware. EU commission has a oficial Cookie Consent Kit here (so you can easily implement it without spending much time): http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
Kind regards, Daniel
Hi,
1. We have plan to make dark version for our theme and we will update it soon as possible.
2, 3. Social login and Onestep Checkout just available for magento 1, currently it is not available for magento 2.
4. Got it, this is a default function of magento and you can config it in backend. Or you can install an extension for this: https://marketplace.magento.com/wapone-module-cookie-notification.html
Best regards
When will One Step Checkout and Social Login be available on Magento 2? Is there anything else just on Magento 1 not available on Magento 2? We are a bit surprised about this, you should clearly mark what features are available in M1/M2. Thank you for the cookie popup link.
All features in our image content available for both magento 1 and magento 2. Oscheckout, social login, product question just available for magento 1.
Estimate release date for One step checkout and social login?
In our plan, we need few month for them. But if you want to use them soon, you can install some free extensions:
https://github.com/magento-2/one-step-checkout https://www.mageplaza.com/magento-2-social-login-extension/And if we use these free extensions, will it work with your theme? What about the design, will it break it, or we just have to change the design in both your theme and the extension? Thanks a lot for your fast answers.
If you use extensions from third party, design of extension will follow style file included in extension, i think it will not break.
Hi,
I really like the theme, however I have certain questions.
1. I want multi select options for the filters. 2. I want to show the “Brand name” for each product above the product name on the listing page. 3. Just like “New” I want more tabs like “SS”, “FW”, “Runway”. 4. Where there are more color options, instead of showing color swatches for each product, I want to write “more colors available”. 5. In the filter for color I want the color name and not the swatches. 6. Can I mix and match elements of different homepages to make a totally new homepage?
These are a few points for now. Will soon get back for more points.
Hi,
Thank for your comment. For your questions:
1. Currently, our theme have not this function, but you can find some extensions for this.
2, 3, 4. Not available, but we can provide for you customization service with best rate.
5. You can create other attributes for color options, not only swatches .
6. Sure, with our Front-end Builder you can do anything as you want.
Best regards
Hi,
Thanks for your prompt response. However I have a series of questions. Can I email them to you?
OK, please send email to themeforest@arrowhitech.com
Hi,
I am definitely purchasing the theme, however I have a few questions which I need clarity on. I’ve already emailed you for the same. Awaiting response.
Thank You, Huzan
Hi, our customer care checking all of your requirement, and we will reply your email on today.
Hi,
Waiting to hear from you to soon buy the theme and start working.
Hi,
Waiting to start working with you. Please reply soon.
Sorry for later reply, we will reply to you in some minutes
Hi,
I’ve replied to your email. Waiting for you to get back. Requesting your cooperation.
Hi,
I’m waiting to hear from you on my email.
Hi, Justin have relied your email. Please check your inbox.
Hi,
Got his email. Replied back. Waiting for his response.
Hi ArrowHiTech ,
Do you have any plan to add full screen product image gallery to this theme as well. Looks like Adele theme has it and it’s better than zoom feature 
I think it’s called “full screen fotorama” ?
Thank you!
Hi,
Thank for your comment. In Claue theme we have removed fotorama zoom because a lot of customer don’t like this, it is not good for mobile, you can not scroll page on mobile if use this zoom function.
Best regards
Hi. I am having a bit of trouble installing the theme onto 2.1.7. Sent an email but no word yet. Thanks.
Got it, our developer will reply to you soon as possible.
hello, I am struggling by 2 days to install the theme and full demo on magento 2.1.7. After install there are some parts missing from the website (ex. footer), also if I try select the header from your builder when active it doesn’t show on the website the header version chosen (even after cache clear) also was not able to activate the demo database. Also send you an email about this…
Hi,
Please provide your site information (ssh account, admin account) to our email (themeforest@arrowhitech.com) with your issue comment, our developer will check for you.
Best regards
hello, I have sent you the the requested data… Best regards!
Ok, We will reply to you soon as possible.
Thank you!
Hello , Actually I have ultimo theme , and I would like to change for your theme , can I do that?
Thank you
Hi, just purchase our theme and follow document to install and use.
