I have issues with claue after update security path p13 for version 2.4.6 of magento. The home page in google chrome isn’t showing the banners anymore (in edge and safari it is show) and i get the warning: Invalid form key. Please refresh the page. This only happens on the home page not on the category pages. Please help i don’t have a actual support as it has expired! I use version 2.3.0 of claue

Hi, my support is Expired, but I’ve problem: Warning: Undefined array key “type” when try to update the theme to magento 2.4.8 php8.3 and mariaDB 11.4

there is some incompatibility ? I’ve found problem with PHP 8.4 and downgrade to 8.3 , but I think there is problem with DB

Hi, i like the them but we had to fix some bugs specially in the RTL. my question is why users have no way to cancel orders from inside their profile or from the orders in this them ? if it is available in another place can you please tell me where

Hello, I have also contacted you via your website’s contact form but I have yet to receive a reply.

A couple days ago, I bought the wordpress version of the theme and it has been removed from themeforest. Are you planning on reinstating it?

Thanks

I have bought this theme 2 weeks ago and it has many issues. I have opened the ticket 13 days ago regarding the installation and configuration of theme. They are usually replying me after 1-2 business days. But still they haven’t managed to solve all the issues. It’s like they just check one thing and then go offline. No proper contact with the customer support. I am not satisfy with the support. I am at loss because of it.

I am using Magento_AwsS3 plugin & magento 2.4.8. there is error builder is not working / compatible so what do you recommend as this is really not good about this theme. how can we solve this ?!

”\themeforest-tXMqPWmB-claue-clean-minimal-magento-2-theme\claue_magento_theme\Themes\Magento_2\Version_2\Source_Code\patches\patch_for_magento_2.4.8”

The directory only has an app folder, no pub folder. Does Magento 2.4.8 abandon the pub directory when installing themes? Please inform me.

when will you support magento 2.4.8 ?

Hi, can you explain how to apply patch from your RAR archive? First Magento patch or first Theme patch?

Thanks

If you’ve been facing issues with sorting products on your e-commerce website, you’re not alone! Many store owners encounter similar problems when the sorting features stop working. For instance, on the demo site http://claue.magesolution.com/m1/index.php/women.html, products don’t seem to sort correctly, and the same issue appears to be happening on another website, https://minescrft.net.

Why Is Sorting Not Working? There can be several reasons why product sorting isn’t functioning as expected:

JavaScript Issues: Sorting often relies on JavaScript to dynamically update the product list. If there’s an issue with the script or a conflict with other plugins, it can cause the sorting feature to fail.

Theme or Template Issues: Sometimes, the issue can be related to the theme or template you’re using. If the theme isn’t fully compatible with your platform’s sorting functionality, it may not display products in the correct order.

Outdated Plugins or Extensions: If you’re using a plugin for sorting, it’s important to ensure that it’s up to date. Older versions may have bugs or be incompatible with newer versions of your CMS or e-commerce platform.

Configuration Settings: Sometimes the sorting options are not configured properly in the admin panel of your site. Ensure that the sorting settings are correctly set up to allow customers to sort products by price, popularity, etc.

How to Fix the Sorting Issue Here are a few steps you can take to get the sorting feature working:

Check for JavaScript Errors: Use the browser’s developer tools to check for any JavaScript errors on the page. If errors are found, fix them or consult a developer.

Update Your Theme and Plugins: Make sure both your theme and any sorting-related plugins are up to date. Sometimes, simply updating to the latest version can fix the issue.

Review Admin Settings: In your e-commerce platform’s admin panel, check the sorting configuration settings. Ensure that they are set up correctly for the desired sorting options.

Consult with Support: If the issue persists, reach out to the theme or plugin developer for further assistance. They may have encountered the issue before and have a solution ready.

Conclusion Fixing product sorting issues can be challenging, but it’s usually a matter of checking the right areas—JavaScript, theme compatibility, plugins, and configuration settings. By following these steps, you should be able to get your products sorted and ensure a smooth user experience for your customers. For more help or if you have any questions, feel free to visit https://minescrft.net for guidance!

Hello, I use Claue version 1. Now I want to use version 2. As according your documentation, I need to make a new install. I created a new staging server to work on this. However I cannot activate the theme as it says that I am using it in another domain. How can I change the domain for my licence? And then when I put the site in live again, I will have to change the domain again for the licence? Please help. Thanks.

WEBP and AVIF are all ready years standard in all browsers and standard use for new websites. Why are they still not available for Claue? I can’t upload of use these files with frontend builder

Hi

Hope you are well.

I purchased the Claue theme back when there was version 1 but never used it nor made any support request. I currently am using an alternative theme, but now wish to switch to using Claue theme, however on examining the downloadable files from theme forest. its not very clear from your documentation nor installation video which files precisely need to be uploaded and where to?

I am really excited to finally start to use this on our Magento store. I understand my support has expired. going forward I am fine to proceed with using your documentation for support – I Hope you appreciate my situation and hope you can support me this once without having to renew support.

I would have through it would be in a theme folder named Claue of something , however this is not the case. I would very much appreciate if you could clarify which files to use and where I should upload them?

Can I install version 2 straight off or does version one need to be used first?

The patches do these need to be uploaded relevant to the version of magneto in use ?

Many thanks

Compilation was started. Repositories code generation… 1/9 [===>—-—-—-—-—] 11% < 1 sec 80.0 MiB There is an error in /home/magento/public_html/app/code/MGS/FakeOrder/Model/Api/FakeOrderApi.php at line: 11 Interface “MGS\FakeOrder\Api\fakeOrderInterface” not found#0 /home/magento/public_html/vendor/composer/ClassLoader.php(576): include()

I’ve bought twice times (that’s my mistake). How can I refund one of the license?

I can’t be here https://help.arrowtheme.com/ Create a work order on the previous page, but there is a prompt stating that the email address does not match. Please assist! Please tell me which email address to use.

Hi, I have 2 issues. I cannot import static bocks, there’s no option to click, and it’s blank. 2nd The menu is not showing, I tried everything I could, but it’s not showing, it’s been 2 weeks, and I cannot seem to work on this theme properly. Need help, please.

Please help to correct and update the following errors, thank you! Module ‘Smile_ElasticsuiteCore’: Module ‘Smile_ElasticsuiteCatalog’: Installing data… {error filter type [phonetic] for [phonetic]”}],type filter type [phonetic] for [phonetic]”},status}

DO NO BUY THIS from ARROW THEMES. These guys are a fraud and cheaters who does not respond after purchasing the theme and wasted our company’s precious time. NO support and theme breaks freqnently. Most irresponsibile and unprofessional experience with ARROW THEMES SUPPORT. We could not even start our website beacuse of this we had huge business loss. We feel its our responsibility to make the world know about his company.

Is a one-page checkout module included in your theme ?