I am having some issues with the video background. I have noticed that it plays on Safari, but on Chrome, it is just a still image. Please assist.

—Update. It actually does work, but I have to keep resizing the window a little just to make it play. The screen size isnt an issue, regardless of window size, you would have to resize or move the window and then it will start playing.

Some of my posts are showing up in google as “not mobile ready” anyone have any clue what this is about? I thought this was a mobile theme! I guess I am going to have to dump this theme, all the red flags were there, however, I ignored them, and bought the theme anyways, my bad! If your gut tells you not to buy a theme, then sure enough, go with your gut feeling.

How can I Remove Main Product Image & only Display Thumbnails in Detail Product Page? Thanks for your help

There is a “text box” element in a lot of the pre-made banners, however, I see no “text box” element in the UX builder. Why is this? What is a solution?

Hello, as per this facebook topic, the text editor no longer works with the new version of Wordpress. Please can you advise a fix? I’ve tried disabling all plugins.

This means you cannot create blog posts etc so is a bit critical.

HI, I am in need of a website that can allow people to pay to enter different categories in a performing arts competition. I am toying with the idea of setting it up like a shop where the different categories are the products, and you can essential purchase entry to one, like you would buy a product. The bit that might be tricky is that I need each ‘product’ to have a a form or series of customisable fields where entrants can put in details, like Performers name, Performers age, Title of Piece of music being performed etc. before they can add it to their cart and pay for it. Can I do this using your theme straight from purchase. If not is there a way (a plugin for example) you would recommend using for adding this function.

Hi, The theme is not saving the content in the created widgets. I create a widget area (widget area), the when I inserted the content in Appearance> Widgets, it does not save. When I return to the widget settings in appearance, content in these custom areas is not displayed. You can verify? Thank you

When do you make an option to be able to set limiting searching characters manually? Regards,

Hello. The level of zoom (mouseover) in product page is little. How can I zoom more the image product?

Bug in the latest version, on saving the block with page header content style as subheading- Call to undefined function get_flatsome_subnav() in xxxxx/wp-content/themes/flatsome/inc/shortcodes/page_header.php on line 109

I dropped your support@uxthemes.com an email 8 days ago and got a reply from Michael Wild but never heard from him anymore, even after sending a 2nd one. I feel like my email is being unattended here.

Hello, is there anyway to use the old ux builder from flatsome 2.9 with the new flatsome 3. I prefer to work in the backend. If not, then is it safe to use flatsome 2.9 or are there vulnerabilities?

We are using flatsome with WooCommerce Nested Category and upon activation, it shows products under each category fine, but its only one image per column and the images are huge! how do we fix this so its 4 products shown under each category?

Hi, One of your sales arguments is it’s optimization for google speed. 98/100. But whatever demo I run through the google page speed tests, lands on 70 and lower. What and when do you plan to do to keep that promise? I was interested in the theme, especially for this reason …

Hi, is it possible to deactivate the auto-open lightbox for mobile website visitors? Thanks!

Hello, Can you please post the fix for the scroll issue we have with the menu – it closes when scrolling down.

Hy, great theme. but I have a problem “Internal Server Error”. I tried to uninstal all plugin and the problem seems resolved I tried installing the plugins one at a time, after the fourth we get the error again “Internal Server Error” So I added php memory to 96M, but the problem persists. Could you help me? GC

UX Builder Woocommerce Products ( with POLYLANG / WPML) the products or product categories option is not working…. is emty in second language…. any idea?

UXBUILDER – ADD CONTENT

SHOP-Products

or

SHOP- PRODUCT CATEGORIES

Hi, on the mobile cart page the checkout button and price etc is quite a long way down, is there a setting to modify this?

Also, on mobile category listing pages there is no add to cart button (it appears on desktop, not mobile).

Suppose I have a slider with 5 banners inside. Is it possible to have a button/link in banner 1 that will jump to banner 5 when clicked?