78 comments found.
Hello, am using your theme for some time but recently I faced an issue in the woocommerce category section.
Recently i added some categories and sub-categories to them but unfortunately, the subcategories are not showing on their parent category page even I changed the setting from woocommerce backend too.
Hi.,
When we have visited your page link it displays “No products were found matching your selection” ,
Refer : http://prntscr.com/hyy9lm
And make sure that you have added at-least one product items under the subcategory then only it will display the sub category under your parent category page. If not kindly add minimum 1 product and check out the issue.
Regards., DesignThemes Support.
But I don’t want to add any product in the parent category, I just want to show the products under their subcategory. Please help me out on this issue ASAP.
Hi Gkhorana.,
Kindly send us some screenshot ow to you want to display your category page, so that we will help you better.
Regards., DesignThemes Support.
Hello, I want to have like this link https://snag.gy/PXWdHL.jpg in which there will be subcategory images and their name in grid-like structure.
Hi.,
Kindly refer the below shortcode for how to display the categories in the shop page,
Refer : http://prntscr.com/hzb2yr , http://prntscr.com/hzb34t , http://prntscr.com/hzb37x
When you have not added atleast one item it does not display that category or sub category, it is default functionalty you can’t change that. So ,kindly add atleast one product and check out the issue.,
Regards., DesignThemes Support.
Thanks for your response also I want to remove “Archive for Term” from product category page Please let me know how I can do this. for reference see link: https://snag.gy/ivKEmN.jpg
Hi gkhorana.,
Please open the file wp-content/themes/winemaker/headers/breadcrumb.php and move to line no:51 and remove the text highlighted in this screenshot http://prntscr.com/i1ljik and have a look.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi there,
How can I set the imge of the background of the header?
I have tride to send a message on your support forum, but there’s a 404 error
Hi.,
1 ) Get into the corresponding edit page under the Page Settings > Breadcrumbs > there you can change the image,
Refer : http://prntscr.com/hvxul2
2 ) Get into Admin Panel > Appearance > Customize > Site Breadcrumb > Background there you can change the image globally.
Refer : http://prntscr.com/hvxtwf
Regards., DesignThemes Support.
Ok thanks!!
Hi.,
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
In the meanwhile you can help us out greatly by rating our theme for us, give us a nice 5 star rating!!
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
Hi. I am thinking about buying your theme. I liked the home-2, but want to ask: Do you have a black theme of that design?
Hi.,
Thanks for you interest in our theme!
Yes, black theme can be customized from theme options or through CSS. All black option is also available.
if you need live demo send please send request a demo from this page http://wedesignthemes.com/support/request-demo/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hello. When comes the support for wordpress 4.9?
Hi veleum.,
Absolutely! Wine Maker is fully compatible with WordPress 4.9.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hello I can’t install the theme completely as the Core Features Plugin won’t activate. It keeps telling me: Make sure WineMaker is activated. The others ones are installed and activated.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Can we get HTML
Hi pradeep.,
Thank you for your interest. Sorry we do not have html version of our wine maker theme.
Regards., DesignThemes Support.
Guys! Eben demo theme has so many responsive issues!!! Pls check every page on mobile device! Its a shame
Hi.,
Thank you for your interest on our theme.
We have checked our site, our theme is fully responsive. So, kindly send us page link with some screenshots where you have seen the responsive issue. So, that we will check from our end.
Thank you.
Regards., DesignThemes Support.
Hi, I am in the process of developing my website using your theme… It is excellent by the way.. I just need to know how I can edit the shop? I have products which are grouped in categories… so would it be possible to have a shop page with all the products… and a shop page for each category? with a side bar to able to check the desired categories?
Hi FaisalAamir.,
1 ) Yes, you can display all the products by assigning the shop page under Admin Panel > Woocommerce > Settings > Products > Display.
Refer : http://prntscr.com/gi34ek
2 ) Yes, you can display the products based on the “Product category” via our product categories or product category module.
Refer : http://prntscr.com/gi34zt
We value your opinion about us and our themes. When you provide us with a 5 star rating, naturally our trustworthiness improves. We want to reciprocate by offering a 10% discount on our themes on your next purchase. View the page by [click here](http://wedesignthemes.com/support/discount/) for more details.
Regards., DesignThemes Support.
Thank you for your quick reply. It worked. I just have one other question regarding setting up the mailchimp for the footer and in other element. I noticed there is a short code in the footer widget.. How can i edit that and same question how can i integrate that in subscribe element if id like to add. Thanks
Hi.,
Do you want to customize the footer subscribe form http://prntscr.com/gpriup ? then get into Admin Panel > Appearance > Widgets > there you can customize the text,
Refer : http://prntscr.com/gprjfk
And yes you have to integrate the subscribe form with your mail chimp list id,
[dt_sc_mc_newsletter type="type2" name="Enter Email" button="Submit" listid="1"]
Note : Make sure that you have assigned your mailchimp API key under the theme option,
Refer : http://prntscr.com/gprkju
You have to change the list id,
Regards., DesignThemes Support.
Thank you so much… Also, I am trying to apply an image in one of the pages to run from the top of the page… I disabled the breadcrumb on that page to achieve that…. However, I am getting this white border …How can I remove that? thanks,
To sum is there is always this gap of about 10 pixel between the body content and the header and same goes for the footer
Hi FaisalAamir..,
Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we will check the issue and fix it ASAP!!.
Regards., DesignThemes Support.
Hi, is there something we can do to improve the site speed. It takes a long time to load pages. I have a WP Cache plug in that helps but it is still slow…Thanks,
Hi.,
Thank you for contacting us.
Go to Dashboard / Media and Remove the unwanted/unused images. OR you can use third party plugin for removing unused images – Image CleanUp and also you can use the cache plugin W3 Total Cache.
Image CleanUp : https://wordpress.org/plugins/image-cleanup/
W3 Total Cache : https://wordpress.org/plugins/w3-total-cache/
Hi, Thank you for all your help the site has been great. Could you please tell me how to remove the “Scroll to Top” Cork Icon? or change into something else? Thanks,
Hi.,
If you want to hide the totop section, then kindly Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
#toTop { display: none; }
Else, If you want to change the icon means, then get into the file path /wp-content/themes/winemaker/images/ and replace the default totop.png with your customized image.
Regards., DesignThemes Support.
Hello, we bought the item, it does not match the one shown in the picture, we want the 3rd template, we were given the first one. On the other hand is the visualcomposer included?
I hope your answer, the purchase does not agree with the request.
Hi DEVTECHNOLOGIES.,
1) Once you have installed the demo contents, the Pages section in the wordpress dashboard has a page called “Home Parallax” which is the home page that you are referring too. Please have a look at this screenshot http://prntscr.com/gdvw0g
2) The Visual Composer plugin is already included in the theme and no need to purchase it again.
Regards., DesignThemes Support.
You can not load a demo with the unyson plugin.
Hi Smartupwebsites..,
Sorry for the inconvenience, Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes . We will import our dummy data ASAP.
Regards., DesignThemes Support.
Hi Smartupwebsites..,
We have updated the theme with the dummy data and it is LIVE now. Please download and update the theme to latest version and have a look.
Regards., DesignThemes Support.
I am surprised how quickly you responded and helped. In just 24 hours, you’ve fixed the problem. The theme is great and work excellent now! Great and you earned five stars from me.
Sorry guys, but there are still many problems with this theme. There are some problems in almost every step. Colors, editing, compatibility, operation … Individual parts of the page also disappear and so on. I hope you will correct the theme as soon as possible and allow us to upgrade.
Hi Smartupwebsites..,
Can you please send us a screenshot or video of your issue so that we can check and fix it asap for you.
Regards., DesignThemes Support.
Hello, I just installed this theme on my site but couldn’t able to get the demo content as mentioned in the documentation.Please help me out urgently
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
There is no such demo content installer under tools option
Hi Gkhorana..,
Sorry for the inconvenience, Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes. We will import our dummy data ASAP.
Regards., DesignThemes Support.
Sent all that details
Hi.,
We have installed the theme and import the dummy data . Please have a look.
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far.
Please rate the quality of service you received : http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 .
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Congratulations!
Amazing Work, Good Luck With Sale 
Hi Themecat_info.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
GLWS !
Hi kim_pak.,
Thank you for your wishes.
Regards., DesignThemes Support.
Excellent theme, clean and professional. Good luck with the sales
Hi janxcode_team.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Congratulations! Nice Work, Good Luck With Sale
Hi ThemeCuriosity.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Congratulations!
Amazing Work, Good Luck With Sale
Hi szthemes.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Nice theme gud luck
Hi AliA.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
Wonderful theme, congrats! 
Hi matchthemes.,
Thank you for your appreciation and wishes.
Regards., DesignThemes Support.
