126 comments found.
Hi guys quick question after a woocomerce update my text in the shop turned back to add to cart where to change this ?
Please send us a support ticket. We will check it.
how i can send you guys a support ticket then ?
Hi Guys,
As asked hereby a support request. Woocomerce is outdated is this possible that i will be updated ? And how to change the add to cart button ? gardencare/woocommerce/archive-product.php versie 2.0.0 is verouderd. De hoofdversie is 3.4.0, gardencare/woocommerce/cart/cart-totals.php, gardencare/woocommerce/cart/cart.php versie 3.1.0 is verouderd. De hoofdversie is 3.4.0, gardencare/woocommerce/checkout/form-checkout.php, gardencare/woocommerce/checkout/payment.php versie 2.5.0 is verouderd. De hoofdversie is 3.4.0, gardencare/woocommerce/content-product.php versie 3.0.0 is verouderd. De hoofdversie is 3.4.0, gardencare/woocommerce/content-single-product.php versie 3.0.0 is verouderd. De hoofdversie is 3.4.0, gardencare/woocommerce/loop/loop-end.php, gardencare/woocommerce/loop/loop-start.php versie 2.0.0 is verouderd. De hoofdversie is 3.3.0, gardencare/woocommerce/single-product/add-to-cart/external.php versie 2.1.0 is verouderd. De hoofdversie is 3.4.0, gardencare/woocommerce/single-product/add-to-cart/simple.php versie 3.0.0 is verouderd. De hoofdversie is 3.4.0, gardencare/woocommerce/single-product/related.php, gardencare/woocommerce/single-product/tabs/tabs.php, gardencare/woocommerce/single-product.php
Sincerly Marvin
Hello, you can also stop this Theme at any time, like “GardenPlants”?
Hi, No, garden plants had some issues. This is our one of the best item. So, the item will be available.
Thank you, I’m in sorrow. Bought the Theme “GardenPlants” and development stopped.
Hi, No problem. Please send us a support mail with your purchase screenshot. We will give you the garden care file for free!
Thank you, this is fair. Where can I send a screenshot of the purchase? I have an Item ID, Item Purchase Code
Please send it to muhibbur@gmail.com
I sent a screenshot
Please send another mail. I have uploaded the file, will give you thelink.
I’m probably spammed
I agree with Jerohel that there should be an option to remove the cart ICONS if the site is not selling goods.Lucky for me I can code and have removed mine. If the developer allows this to stay, Google Hosting Friends web hosting and send me an email and I’ll give a solution.
Hi, We will add this shortly.
Once again this theme doesn’t work with the latest version of Woocommerce – when will you update it to fulfill Woocommerce’s requirements?
We will check and will update within few days.
Hi , Import Demo doesn’t work(((
Please send us a support ticket, we will check the issue.
Hello, I finished everything – very happy overall with the nice template! – but I cannot remove the little cart and the little search icon on the menu… I don’t sell anything on the website and don’t want to allow any of those 2 icons. Can you please advise on how to remove them?
Thanks a lot for your support
Please send us a support ticket, we will check the issue. Select “other item”
Hello, my support recently expired ^^ ... us there a way to go around that for this? I am sorry I should have reached out earlier but did not notice my support was ending.
i have bought this template and tried to install it, but its an error because the stylesheet style.css doesnt exist
VIDEO BOX IS NOT WORKING
Please send us a support ticket. We will check the issue.
Video widget is not working. When I add my youtube link nothing is happening, your demo list is in popup? How to solve this priblem?
Please send us a support ticket, we will check the issue.
Any chance that an update that includes the latest version of Visual Composer (5.4.5) might be released soon? There’s a fix in the latest version the impacts me greatly.
The logo on my site fails to show up on a mobile device. There is no option to add a logo for mobile so is the no-logo the way the theme is designed or is there an issue. My support has expired, but I would still like an answer on here as soon as possible
Hi, Please send the ticket via this link https://templatepath.ticksy.com/submit/#100001611
Hi. My support for this theme has ended. A colleague started with it for a client and I’m trying to rescue it. The theme was purchased on the 20th September 2016. I can’t submit a ticket as the support has lapsed – as stated quite clearly above. So, does the theme support logos on mobile devices – i.e., are they supposed to show up?
I take it that’s a big fat no then, the theme doesn’t support logos on a mobile device. Just wanted confirmation, and your silence gave me that.
Hi, We asked you to send us a support ticket. Please send it and give the ticket ID.
it wouldn’t let me send the ticket as my support had ended.
I’ve managed a non-coding work-around.
Hey,
One of my clients purchased this theme and I’m trying to install the demo but it’s showing loading from last 2 hours. I tried 5 times and every time it’s showing loading.
Can you please help me?
Thanks
Please send your site login information via our support center. We will check and will install for you.
Hey,
Thanks for the reply, Auto import is not working so I tried manual and it works.
Thanks
How can i use HTML tag when i use services?
Hi – How do I add a gallery to projects? Where is the documentation for this theme?
Please send us a support ticket. We will give you the direction.
How do I add a gallery of images?
Please send details via our support center. We will check the issue.
We are working on the website on behalf of a client. They bought the Theme. But the license has expired. I am not looking for you guys to do work on the site – I just want to know how do I add a gallery of images to a Project?? Where is the documentation for this theme?
No problem. Select “other” category and give details.
Is there a way to add email link and phone link to the header?
Please send us a support ticket. We will help you.
My support expired, but these seems to be a cookie cutter question. I’ve seen it asked here with no response. Do I need to renew support to get the email to link? Thanks
the recent projects section on home page can this be replaced with products keeping the same layout?
I got this error when i opened my site using smartphone
Fatal error: Call to undefined method stdClass::option() in /home/wisataja/public_html/wpcontent/plugins/theme_support_gardencare/includes/helpers/taxonomies.php on line 19
how to solve this ? Thanks Before
Please send your site address and access via our support center. We will cehck the issues.
www.wisatajampang.com
: Uncaught Error: Call to undefined method stdClass::option() in /home/wisataja/public_html/wp-content/plugins/theme_support_gardencare/includes/helpers/taxonomies.php:19 Stack trace: #0 /home/wisataja/public_html/wp-content/plugins/theme_support_gardencare/includes/loader.php(69): Bunch_Taxonomies->__construct() #1 /home/wisataja/public_html/wp-content/plugins/theme_support_gardencare/includes/loader.php(157): _load_plugins_class(‘taxonomies’, ‘helpers’, false) #2 /home/wisataja/public_html/wp-includes/class-wp-hook.php(298): _bunch_plugin_init(’’) #3 /home/wisataja/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #4 /home/wisataja/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/wisataja/public_html/wp-settings.php(448): do_action(‘init’) #6 /home/wisataja/public_html/wp-config.php(97): require_once(’/home/wisataja/...’) #7 /home/wisataja/public_html/wp-load.php(37): require_once(’/home/wisataja/...’) #8 /home/wisataja/public_html/wp-blog-header.ph in
Please send us a support ticket. We will check the issue.
Good afternoon. There was a problem with the display breadcrumbs on Russian language in product pages. Site – http://gorsad39.ru Product page – http://gorsad39.ru/shop/tovary/derevya/derevya-vid-2/ How to remove or rename an inscription “SIMPLE”? Many thanks.
Please send us a support ticket, we will check the issue.
Sorry, but i cant find the purchase code. The person who installed the themeto me does not respond.
I am trying to edit my theme using the appearance -> editor. Anytime I make a change and then save it, I get redirected to a 404 error page. I have opened a support ticket for this and have provided my Wordpress login and password.
Hi, You will find theme option and can edit pages via visual composer. We didn’t use editor for editing the theme.
How would I change the header background from the brown background to a solid color? Usually I do this through the editor with CSS. I will take a look but have submitted a refund request for this item.
