128 comments found.
Hello,
I begin on wordpress. I would like to add the same footer as in the demo but I don’t know where find it, can you help me please ? And also I would like to change the words who passed on the home, for exemple : DoubleMixteAgency / DoubleMixteProducts ….
Thank you very much for help
Hi,
To receive support, please submit a ticket here: https://hody.ticksy.com/
Comments are used only for pre-sale questions.
Thanks.
Hi,
To receive support, please submit a ticket here: https://hody.ticksy.com/
Comments are used only for pre-sale questions.
Thanks.
Just submitted the ticket
Hello,
when trying to install the update to your default, I always get a error message. The theme would already be installed? What can I do?
Hi,
Which kind of error do you get? Please, submit a ticket here with more details: https://hody.ticksy.com/
Thanks.
The purchase code is not recognized! And now?
Can you please try again? It should work now.
If not, you can just click on “Login with Envato”, no purchase code is needed with this procedure.
It does not work. Error message – the code would be for another theme ???
Ok, I’ve disabled the verification for now, you can proceed.
Hi is there a possibility to activate the toggle button menu on portfolio and blog posts? we want to use the menu with the toggle button, but unfortunately I can’t find the setting on portfolio thanks
Hi,
You can set it global from the theme options.
Navigate to “Bezel Options > Styling” and select the navbar position.
Yep I can change the navbar position… BUT i cannot change into toggle button as global setting… ?? I don’t understand this .. So I can’t use it on portfolio?
Yes, you can.
To receive better support, please submit a ticket here: https://hody.ticksy.com/
Comments are used only for pre-sale questions.
Thanks.
Don’t I get an answer on my question?
You have submitted the ticket two hours ago.
Each ticket receives an answer at most within 24 hours, I have a lot of tickets to review.
And you leave a 2 stars rating only because in two hours you have not received a reply?
1
hello，i have this problem. Installing Plugin: Visual Composer now from https://dl.dropbox.com/s/t5w0egsw5pofkc2/js_composer.zipto download the zip…
Dowload failed。 cURL error 28: connect() timed out!
Hi,
Most probably there are issues with your server. Can you please submit a ticket so I can help you better?
Here is the link: https://hody.ticksy.com/
Hi，i donot konw how to submit the question through the ticksy. Can you tell me where to check my purchase code. Thank you~
I have just replied to your ticket.
I have this information. Please activate your copy of Visual Composer. How to get rid of it?
Hi,
To receive support, please submit a ticket here: https://hody.ticksy.com/
Comments are used only for pre-sale questions.
Thanks.
What to do in this case:
[WARNING] Failed to import product_tag Casual [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_tag Hoodie [WARNING] Failed to import product_tag Jacket [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_type simple [WARNING] Failed to import product_tag Sweater [WARNING] Failed to import product_tag T-shirt [WARNING] Failed to import product_type variable [WARNING] Failed to import product_cat Jackets [WARNING] Failed to import product_cat Men [WARNING] Failed to import product_cat Women
Thank you..
update – no need anymore it worked out
Ok, great.
Anyway, everything is explained in the theme documentation: https://hody.ticksy.com/articles/100009704
Hello, I’m setting up a website using the template of you guys, but I do not want to change the footer.
Hi,
Can you explain it better?
Also, to receive support, please submit a ticket here: https://hody.ticksy.com/
Comments are used only for pre-sale questions.
Thanks.
Hello,
i just bought the Template, but i cant find a function to load the premade setups. I actually wanted to have the OnePage Version loaded with the scroll navigation etc.
Where can i activate that?
Hi,
Have you took a look at the theme documentation? This is well explained.
There are also several video tutorials, such as:
1. Importing demo content: https://youtu.be/wAZ_s66NbPg 2. Create Pages with Visual Composer: https://youtu.be/kBaRIU033TA
Thanks i got it. I have another question now for the portfolio section. How can i make that the portfolio items dont open a new site, i just want to make it open a larger image instead of opening a new site. Like a lightbox or something.
Hi,
To receive support, please submit a ticket here: https://hody.ticksy.com/
Comments are used only for pre-sale questions.
Thanks.
Is it possible to click on “Feature Box” to go to another page ?
Hi,
Unfortunately that’s not possible right now. However, you can add a link in the content of the feature box.
I’m considering to add this feature in the next release.
Hello, I bought this theme, it works perfectly. I want to change the coordinates (Longitude and latitude) Google Maps on this page: http://groupinformatique.com/pages/contact/. Here is my address: Résidence La Forestière, 2 Rue du Petit Marteau, 35000 Rennes, France
Hi,
To receive support, please submit a ticket here: https://hody.ticksy.com/
Comments are used only for pre-sale questions.
Thanks.
Hi, super great job on the theme but i was just wondering how i can delete the white line under the menu and logo. It would be really great if there was a way or code for it.
Hi,
Sure! It can be done with just one line of CSS.
If you buy the theme I will provide that code.
Thanks!
I’m updating a website for a client who has this theme. The previous developer purchased the theme but he doesn’t answer. I like the design and i will definitely purchase it for when developing a new website clients. I just think it would look perfect without the line under menu and logo.
That’s great.
To provide support, I need to verify the purchase, I’m sorry.
Hi friend, Please, tell me: is possible to register and login users and redirect them to a specific page? (that page would be only just for registered users)
thanks in advance!
Hi,
I’ve replied to your support ticket.
I Just bought this a couple of weeks ago. I am having issues with this loading on Chrome. It loads fine on firefox. Why is that? I can’t seem to access the Item Support Screen either. When I do I get the following error, why is that?:
“Service Unavailable
PHP did not respond properly to the request. As a result, Apache considers the PHP-FPM service to be unavailable.
Detailed information about this error is available in the app’s Apache error log at:
/srv/users/SYSUSER/log/APPNAME/APPNAME_apache.error.log The root cause of this error is often slow PHP code. You should disable any plugins the app is using and check the app’s PHP error log and PHP slow request log located at:
/srv/users/SYSUSER/log/APPNAME/APPNAME_phpX.Y.error.log /srv/users/SYSUSER/log/APPNAME/APPNAME_phpX.Y.slow.log”
Hi,
The support system is having issues in these days. It’s not accessible.
I’ve already reported the issue, hoping they will fix it soon.
In the meanwhile, you can send me a message from my ThemeForest profile, so I can provide support by email. Please include a link to your website.
Thanks.
Sure, emailing now. I figured out the problem, the issue is the plugin (Bezel addon I believe)
Please let me know if you received my email
Yes, I have just replied.
Thank you, the issue has been resolved!
Hey HodyLab, great theme! Instead of using the “Home Slider” widget in visual composer I would like to use Slider Revolution as my Home Page Banner. However, when using Slider Revolution the theme restricts me from having the banner blend in with the menu. Any tips on how to work around this? Thanks!
Hi,
To receive support, please submit a ticket here: https://hody.ticksy.com/
Don’t forget to include a link to your website.
Thanks.
Hi my friend has this theme and your demo shows that you show the sidebar on the single post but there is no option for that. Right now I have 300 posts and if I have to go in to every post and change layout, that is a deal breaker for me. Is there a short way to do this? Cheers Pete
Hi,
To receive support, please submit a ticket here: https://hody.ticksy.com/
I need to verify the purchase before providing support.
Thanks.
Good morning, how can i add my custom icon in the feature box widget? Thanks
Hi,
This requires an advanced knowledge of PHP. If you have it, I can help you to add custom icons.
If you want to proceed, please submit a ticket here: https://hody.ticksy.com/
Thanks.
Hi there, just checking if the theme is BUDDYPRESS-compatible?
Hi,
Unfortunately not, I’m sorry.
Hi, Congratulations! Nice Work. I have problems with google map, it does not appear. Thanks!
Hi,
You need to obtain a Google Maps API key from this link (you will see the button “Get a Key”).
After that, go to “Bezel Options” and paste the key in the “Google Maps Api Key” field, in the “General” tab.
Ok, Thanks.
