682 comments found.
Hi, I am using the theme Hudson. But when I want to edit my front page the visual composer gets infinite loading time and gradually fails sometimes. Its become overhead to me. I am totally unable to edit my pages. Please help me.
Hi,
Welcome and thanks for writing in!
Please check these two things:
1. You should ask your hosting provider to check your PHP settings according to this:
max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000
2. Do you use some 3rd party plugins? If you use, please try to deactivate all your third party plugins, except plugins that came bundled with the theme and see if it helps. If the issue disappears, activate your plugins one by one and see if you can find the one that is causing the issue.
If the problem persists, then submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will check this and assist you asap. Thanks.
Best, Edge
Hello,
On my site, the product images on the product single page are not displayed nicely beneath the main image. How can this be fixed?
Website product url: http://designdoc.shop/product/lattice-tube-ch-grande/
And one more question, is it possible to add a “break” into the text of the bottom widget. For instance, when you look at address, I would like to break them into mulitple lines.
For the contact information on the bottom widget, is it possible to align this at the left side?
Thanks in advance.
Hi,
Welcome and thanks for writing in!
Could you submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access so our support agent can take a closer look and assist asap?
Best, Edge
Hello,
I come back because I have issued a ticket and I still have not got an answer; Waiting for your return.
have a good day.
cordially.
Hi,
Thanks for writing in! 
Support agent has been informed, and your ticket will be answered as soon as possible. :)
Best, Edge
Thank you for your prompt response,
Good day to you 
You are welcome!
thanks for your quick return
good night
You are welcome!
Our support agent has already answered on your tickets. Please re-check them.
Best, Edge
thanks very much !
You are welcome!
Hello,
I come back to you following a ticket that I post on edge.ticky.com; I unfortunately did not have an answer, do you know how much time the medium puts to answer? thanks in advance Good day to you
Hi,
Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.
Best, Edge
Hi,
There’s a problem in Chrome with the Hudson Shop theme. When i scroll past the slider on the homepage or top header image on other pages the screen will “bump” up and down (http://designdoc.shop/)
The content full width position relative won’t fix this issue. Allready tried it unfortunately.
Thanks in advance
HI,
Thanks for writing in!
This problem occurs because paspartu option. In order to fix this problem please put the following code into Edge Options -> General -> Custom Code -> Custom CSS
body .paspartu_outer:not(.paspartu_on_bottom_fixed){
position: static!important;
}
body.paspartu_enabled:not(.paspartu_on_bottom_fixed) .wrapper_inner{
position: relative!important;
}For any other questions, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Best, Edge
Hello again, I encounter a responsive worry with an element I included; let me explain : In my home page I used the elements: bordered element with a background image and text over it. All these elements are present in a column, which I afterwards duplicated in 2 columns on the same row; And it happens that in the tablet format, these two columns cross each other which has the effect of completely dislocated the elements. Is there a place where I can act on the responsive? thanks in advance have a good day
Hi,
For all questions regarding our theme, we have our support forum. https://edge.ticksy.com/
So, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
Hello again,
I have included a slider in each page, the sliders of each page is half less than the slider of the homepage, So I calibrate my images based, yet after defining each slide, then each slider, they have exactly the same size as the slider of the home page, Could you make me a capture of the elements that allows to set the size of the slider? thanks in advance have a good day
Hi,
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
Hello,
I come back to you about the footer, after making the changes in the widgest, and being in edge option to set the footer, there is nothing happening on the site, Would I forget element?
Thank you in advance for your answer
Good day to you
Hi again,
For all questions regarding our theme, we have our support forum. https://edge.ticksy.com/
So, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
it looks like support is better through this thread, I’ve purchased many themes…but it looks like there is an issue with rows when the left hand menu is up and 404 pages. What can I do to make sure all pages are responsive and dont hide behind the menu??
Also where do i find shortcodes for edge slider in this theme…or any shortcodes????
Hi,
Thanks for writing in!
1. We are not sure what is the problem exactly. Can you submit a ticket on our support forum with detail explanation including screenshots so our support agent can investigate? Thanks.
2. In slider settings you can find shortcode. Please take a look: https://www.screencast.com/t/qS0WngA38BK If you want to find shortcodes for other elements, you need to navigate to Visual Composer -> Text mode. https://www.screencast.com/t/FMpCmEPbkQrtHope this was helpful.
Best, Edge
re, I would like to change the color of the arrow which allows to go up the whole page, it is currently configured in gray by default. thanks in advance
HI,
Please put this code into Edge Options -> General -> Custom Code -> Custom CSS
body #back_to_top > span{
background-color: red;
color: white;
}Result should look like this: https://www.screencast.com/t/Onip2I0MDYmz
Best, Edge
re, How to configure the menu so that they do either slightly transperent as in the demo: http://demo.edge-themes.com/hudson/ I just see the options totally transparent or opaque) thanks in advance
Hi,
Thanks for writing in!
You can set any value between 0 and 1. In our demo, we have set 0.52 for initial header transparency. Please take a look: https://www.screencast.com/t/mdcDV4CBoGF
Best, Edge
Thanks for your quick return, After following the indications shown on the capture, it happens that the bottom of my menu becomes white … Would you know where it comes from? thanks in advance
You are welcome!
Probably you didn’t choose background color. Transparency will work if you choose some background color because script is working on this way. Please set some background color and transparency to 0.52 and it will work. Please take a look: https://www.screencast.com/t/ZZ7tctBZq6x
Hope this was helpful.
Best, Edge
Indeed, But on the example I showed you, it’s the top of the slider image that you see in transparency,
Hi again,
For all questions regarding our theme, we have our support forum. https://edge.ticksy.com/
So, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
I would just change the color and not the icon
re, How to configure the menu so that they do either slightly transperent as in the demo: http://demo.edge-themes.com/hudson/ I just see the options totally transparent or opaque) thanks in advance
Hi,
If you want to change color, you just need to add this code into Edge Options -> General -> Custom Code -> Custom CSS just change the color to your desired.
.carousel-control .prev_nav .arrow_left, .carousel-control .next_nav .arrow_right{
color: red;
}Best, Edge
re, How to configure the menu so that they do either slightly transperent as in the demo: http://demo.edge-themes.com/hudson/ I just see the options totally transparent or opaque) thanks in advance
After copying paste .carousel-control .prev_nav .arrow_left, .carousel-control .next_nav .arrow_right { Color: red; } There is no change the colors remain the same
Hi,
1. You can set any value between 0 and 1. In our demo, we have set 0.52 for initial header transparency. Please take a look: https://www.screencast.com/t/mdcDV4CBoGF
2. We have just tested our code and it is working. Please take a look: https://www.screencast.com/t/4YUpiwRRXJz Maybe you want to set background color?Best, Edge
thank you, In fact I would like to change not the color of the arrow but the color of the background, as well as that of this same background to the flyover
Hi,
Thanks for reply.
Please try this code:
Background color:
.carousel-control .prev_nav, .carousel-control .next_nav{
background: rgba(255, 0, 0, 0.5);
}On hover:
.carousel-control .prev_nav .a_overlay, .carousel-control .next_nav .a_overlay{
background-color: green;
}Best, Edge
Hello, I would like to be able to modify the appearance of the icon with arrow located in the slider allowing to change slide. how to do? thanks in advance Good day to you
Hi,
Wecome and thanks for writing in!
Best, Edge
I would just change the color and not the icon
Hi,
If you want to change color, you just need to add this code into Edge Options -> General -> Custom Code -> Custom CSS just change the color to your desired.
.carousel-control .prev_nav .arrow_left, .carousel-control .next_nav
.arrow_right{
color: red;
}Best, Edge
I’m sorry, but after copying the code you sent me in General -> Custom Code -> Custom CSS, I do not get the result … more I try to include it in The additional css of the page concerned … but in vain,
Would there be a tag I forgot?
thanks in advance
Hi,
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
I want to change the mobile menu icon color (The hamburger) change the black to white.. I just can’t find where to change it.. Can you help me? I bought premium help but the help page dont work at the moment!
Hi,
Welcome and thanks for writing in!
There were some issues with ticksy. Ticksy is 3rd party app which we are using and sometimes when updates are applied, this like this happen, but we are reporting all of them to the author who fix it asap.. We apologize for this inconvenience. All authors who are using ticksy APP experience same problems. At the moment, all issues are resolved, so please, visit https://edge.ticksy.com now and submit your ticket.
We apologize for this inconvenience.
Best, Edge
Hi, I’m really excited about the very first page of the live preview! The page before entering the theme itself. I want to know if that very first page (with the zooming effect and the mac where you have to scroll down the whole time) is included in the theme when I buy it.
Hello there,
Thank you for taking interest in Hudson. Yes, you will get this Intro page on demo content import, too https://www.screencast.com/t/1efkJEdI7GD It is made with landing page template.Best, Edge
thanks a lot!
You are welcome!
Hello!
Is it possible to have 2 menus at the same time? A left menu and a top menu, for example? How could I do this?
The theme is great!
Thank you
Hi,
Welcome and thanks for writing in! Glad you like our theme!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
hello I encounter a worry when setting the appearance of the menu, In fact when editing text, background and flipping (edge option <header) after saving changes these do not apply to my site; Would there be a parameter that I would have forgotten? Thank you in advance for your return cordially
Hi,
You can configure header on two ways:
1. Globally, in Edge Options -> Header like you did.
2. Individually, in each page, if you scroll down you should find Edge Header Section. So, check this also, probably there are some other configurations which override global settings.
Take a look: https://www.screencast.com/t/6imOtWYdkaC
Best, Edge
Hi, couple questions:
1.How to remove the ‘Share Post’ button on the blog overview page and blog post page?
2.How to remove the ‘0 Comments’ button on the blog overview page ?
3. How to change the hover color of the arrows on the edge slider on the main page?
Thx in advance!
Hi,
Welcome and thanks for using our theme!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
How else can I change the format of my slider? thanks in advance
How to set the appearance of the button to go back up the page? thanks in advance
HI,
1. On our demo site we use Edge Slider, but we have also included Layer Slider. So, you can use our Edge or Layer Slider.
2. In button element settings, you can set link target to self or blank. Please have a look: https://www.screencast.com/t/P1w40s7lS
Hope we have understood your questions well.
Best, Edge
How else can I change the format of my slider?
in edge slider
Hi,
You can find all slider options in Edge Slider -> Sliders -> Your slider. Please take a look: https://www.screencast.com/t/aEQm3GBvuKTk
And, if you click on count number from the right side, you will see slides from that slider.
1. https://www.screencast.com/t/hjtgV8N2V 2. https://www.screencast.com/t/wJSGwhaZXTy
So, when you click to edit slide you can find more additional options for each. https://www.screencast.com/t/Yhk6iLE1wI
Best, Edge
