6351 comments found.
Hallo,
When i open my page it is blanco. what went wrong?
This is te link. http://carnavalzevenbergen.nl/new-home
I hope you see what is wrong.
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Hi, can I update from version 4.4.2 to 4.6.1 without any problems? Thanks in advance!
Hi,
Yes, the update should come smoothly, don’t forget to make a backup before updating. Also, make sure that your server meets minimum requirements.
Let us know if you have further questions!
My wordpress website doesn’t work anymore and I have the following error message on the screen – Parse error: syntax error, unexpected ‘unset’ (T_UNSET), expecting ‘)’ in /home1/patripn9/public_html/wp-content/themes/Impreza/functions.php on line 24 Please advise
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Why do tabs turn into accordions? Is this a bug?
Hello,
Tabs element becomes Accordion on small screen sizes due to the length of its titles. It isn’t a bug, you can see the same behavior on our demo site, so it’s the way it supposed to work.
Let us know if you have further questions!
Will it happen if there are to many tabs?
Yes, if there are a lot of tabs, they will be transformed into accordion.
Thank you so much! It makes more sense now.
The same problem as above with activating licence. I cant login to your support forum with envato account too. Thanks
Hello,
Should be working now, please try again.
I bought the licence but when i try to activate it. it redirect to https://help.us-themes.com/user/activate_license trying to login “Envato login” or putting my credentials. it doesn’t work. Thank you
Hello,
Please try again, we fixed the issue.
Thanks for the feedback!
@import font is not working either on child style.css or custom code.
Hello,
Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our team could investigate the issue better.
Thanks in advance!
Hi, I have currently around 8 licences for Impreza. When i first purchased i read that i could use the licence for subdomains too. I am trying to apply the main domain licence to the subdomain and it doesnt seem to work like that anymore. I take it you now have to purchase a licence for every subdomain created too now or am i doing it wrong? the theme is on the same domain, so i have neverbuyinkagain.com and m.neverbuyinkagain.com any help on this would be great.
thanks Steve Hirons
Hello Steve,
All licenses here are per site, it means that you should purchase a license for each site separately since subdomain it’s a separate site.
Let us know if you have further questions!
Can you please please please add a copyright footer shortcode that will reference the correct year?
I’ve updates latest theme and after there is a problem with slider. Slider rotates too fast when page loads, and stops only with mouse on it. Any idea how to fix it?
http://www.bellaajans.com/portfolio/gizem-v/Hello,
Open the page in Backend Editor, click on the Pencil icon to edit Image Slider Settings and make sure that you set a proper Interval there, take a look at this screenshot.
Let us know if it helped!
Thank you. I just open sql ,find&replace slow speed value, then fixed. But I have no idea how it was done.
Hello,
Which exactly version was running on your server before the latest update?
Wating to hear from you soon!
I update themes after you publish new version. The one i’ve used before is a theme 4.6.2 or smth lile that,
4.6.2 is the latest at the moment, which version was installed before 4.6.2?
Was using 4.6.1 , all of the images speed becomes 0.003 after updated.
I updated from 4.6.1 and couldn’t replicate the issue, if it will appear again, create a ticket on our Support Portal https://help.us-themes.com/ and provide your credentials via private reply there, so our developers could investigate the issue better.
Hi.. A presale question, please..
Is it posible to implement (at Impreza theme) a builder sistem to modify the default archive template or category posts?
Example: http://kb.wpbeaverbuilder.com/article/358-generated-wordpress-archives-versus-page-builder-layouts
I saw that some rare themes have their integrated builder sistem to modify that templates.. For example, Ark theme.. and maybe more..
I’ve looked into the admin section of Impreza, at … wp-admin/admin.php?page=us-theme-options#blog
That options can be extended, or combined with a builder like Visual Composer.. or else?
Thank you!
Hello,
At the moment Impreza doesn’t support such customizable archive pages. However, you can use Visual Composer Grid Builder to add the desired grids. Or use the built-in Blog elements of Visual Composer, take a look at the examples here.
Let us know if you have further questions!
Hi Team,
I’m looking for a theme that can help me handle 3 arms of a business.
Our business provides 3 different services and I wanted to have a landing page of only our 3 categories. After choosing a category it will take you to all the content from that category (all the content will be text and images, in a blog format)
I’ve made a quick concept map to better describe the functionality I am after:
https://xd.adobe.com/view/d39325fe-0bd0-44d8-a887-d1c5492d8f6e/ Please let me know if your theme would be the right purchase.Thanks 
Hello,
Yes, Impreza should fit well. You can use Portfolio feature for these categories thumbnails or Interactive Banner element of CodeLight addon, which lead to the appropriate pages with the detailed description. You can check all these features yourself on this test drive server.
Let us know if you have further questions!
Hello! Is it possible to insert more than one image in the portfolio popup?
Hello,
At the moment Impreza theme doesn’t provide this feature, Portfolio supports only one Featured Image. But you can set it to show Portfolio page in a popup, take a look at this example.
Let us know if you have further questions!
What function.php script can I add to enable revision history for footer builder?
Hello,
At the moment there is no such function available. You can create a new Feature Request, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.
Hello
When i activate us-header-builder impreza theme option freeze,it means that them option of impreza does not work any way until when i detective us-header-builder!
Whats wrong? 
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Hello, I’ve got two domain names leading to the same one site. Is it alright to buy one standard license for that one site?
Hello,
All licenses are per site. But in this case, you can install Impreza and activate it on a single site. It doesn’t matter how many sites lead to it.
Let us know if you have further questions!
What would you say are the main differences between Impreza and Zephyr? Why would someone choose one over the other?
I am not being sarcastic, I just would really like to know. I already own a Zephyr license I purchased a couple of months ago. But I was thinking of purchasing another one for a similar site I am about to setup and then I saw that you also have Impreza that is similar to Zephyr in many ways.
I was hoping you could help me with some more info so I could make a decision.
Thank you so much for all the great themes!
Hello,
The main difference is design, Zephyr is a material design theme, Impreza not. Both themes have the same framework, however, there are different effects, animations, different styles for portfolio, blog layouts and some other elements. Impreza has a bit more features and also there are more demo variations. You can compare them yourself on this test drive server.
Let us know if you have further questions!
Thank you. You guys are my favorite!
Hello dear UpSolution I want to give back the Theme it is very good but I want to do with shopify a Shop. So I cant use it,poorly.So please can I give it back I dont found were I can write to you. Greetings Andrej
Hello Andrej,
We approved your refund request.
Php 7.1 supported?
Hello,
Yes, PHP 7.1 is supported. Let us know if you have further questions!
It appear that the recent update of visual composer has fixed the following issue “font dropdown in TinyMCE for WordPress 4.8.1”. However, the dropdown is in the visual composer is not working correctly on any of my Impreza sites.
Can you please advise?
Thank you
Hello,
We’ll provide a fix today, please stand by.
Thanks for the feedback!
Great. Thanks
