2905 comments found.
I just tested your intranet demo and found some issues (i was on mobile). The main menu top left does not scroll right. It gets stuck and i have to pinch the screen to get it right. It keeps bugging.
The second, in the inbox, i see From, Subject, then a bit of the next column (i guess its actions?)...
In regards to the menu, i noticed the top right menu has issues as well. It works well when we use the scroll bar on the right hand side of the screen. But if we scroll on any other part of the menu, it bugs.
I was hoping on buying this theme for a client who’s looking for an awesome intranet. Hope you guys will look into this and get it fixed before making the purchase.
Otherwise it seems awesome!
Any plans for an internal chat system?
Best regards,
Paul
Hi Paul,
Thanks for your interest in Woffice.
Thanks for the bug report. We’ll look into that but at this moment we prioritize issues reported from our customers in the first place. Where we guarantee to fix such issues. Just open up a ticket and we’ll go through them with you.
We also have some update coming about the those mobile issues in the next week. Demo updates might come a bit later on, so I wouldn’t recommend you to wait, simply because we can get those fixed for you through the support.
Kind regards
François
Hello Alkaweb,
I have reported an issue to you that, after doing some research, noticed that your existing clients were having the same issue. Commenting that you do not listen to potential buyers who report a bug with your demo site, was… well unprofessional in my opinion. I am looking at a good Intranet theme for my client, but the theme is not all I am looking for. One of my requirements is also a good support that comes with the theme.
In any case, thank you for taking the time in answering a potential client, someone who is not your client yet. Sorry for wasting your time 
Good luck and best regards,
Paul
Hi Paul,
No you’re not wasting our time at all.
We seriously do 
And we’re working hard on making Woffice a perfect experience, last update was released today and we’ll keep it going that way: https://hub.alka-web.com/woffice/changelog/
Still looking forward hearing back from potential users. The point is for specific issues (bugs) we focus on actual customers with real ongoing websites so we can make sure to get things fixed, up and running.
Everything is noted down and tasked.
Thanks for your understanding.
Kind regards
2F
I have never updated Woffice since i bought it, I have the WOffice Updater set up. How should i go about this without loosing the customization done?
Hello,
It depends how you did your customizations, if it’s from a child theme or the settings you won’t lose anything. Just do a backup before just in case
Kind regards
2F
hello,I have one question. Can i used this Template DOTNETplatform?
Hello,
Sorry, this is a WordPress theme, meaning it’s wrote in PHP. So no, it’s not possible.
Kind regards
2F
A few weeks ago I kept getting the Too many redirects message and was unable to log into my site. My hosting company restored my website several times, losing valuable data, yet they could not solve the issue. Frustrated I ended up transferring my site to a different hosting company but the problem remained until I disabled custom login and maintenance plugins and also all of my buddypress and Bbpress plugins, only then could I access my site.
Today I see you have fixed a redirect loop issue in the latest update.
Was this the likely cause all along?
Hello,
Glad that works out on your side but honestly we didn’t changed a thing regarding the redirection process.
This error is not related to your hosting, it’s a config issue in your site.
We’ve created an article here to help: https://alkaweb.ticksy.com/article/4901/
Feel free to open a new ticket at anytime with a valid license, our team will have a look for you and find the issue.
Best regards
François
I have Eonet installed on the Woffice intranet, but after all setup, I didnt receive any email from users signing up. I expect to receive email notification that a user just sign-up and awaiting approval or denial. But i didnt receive any. What are my missing?
Hello,
Pretty hard to say without access to your site. Do you have anything in your error log file? Also, make sure your email settings are Ok and your WordPress does send email (like on new comments). You can open a new ticket about it here: https://wordpress.org/plugins/eonet-manual-user-approve/
Kind regards
2F
Hi, I have just installed this theme on our in-house server for a intranet project
I noticed that file-away does quiet work for IIS according to the support pages (only found out after purchasing), when uploading files it ignores the paths and instead created a folder which is made up of the folder path i.e. inetpubwwwrootintranetfiles
Is this something that will be fixed soon?
Hello, I’m replying right now to your other comment.
2F
Hi, I have just installed this theme on our in-house server for a intranet project
Firstly I noticed that file-away does quiet work for IIS according to the support pages (only found out after purchasing), when uploading files it ignores the paths and instead created a folder which is made up of the folder path i.e. inetpubwwwrootintranetfiles
Is this something that will be fixed soon?
Secondly and more disturbingly, the theme is making a call to alka-web.com every 3-4 seconds, why is that? This is suppose to be an internal company intranet and having a theme call home every few seconds is not something we want.
Hello,
- It should work fine as far as I know. If you have any issue, you can drop a ticket to: https://wordpress.org/support/plugin/file-away you’ll get a reply by the plugin author himself.
- Have you enabled the Alka Pro chat? That would be why otherwise, there is no reason. Feel free to open a new ticket at https://alkaweb.ticksy.com/ so we can have a closer look on that for you.
Kind regards
2F
Hello, I tried the demos and I´m quite impressed what this theme has to offer. Good work! However, I do have couple of pre-purchase questions:
1. Each of the demos has some unique functions enabled, f.e. All-in-one demo offers courses, directory, charts which can not be found on the community demo. Buying the Woffice theme would mean having access to all these features, right? I can simply enable those that suit my needs, right?
2. I´m not quite a fan of having different plugins bundled in the theme itself. What does it mean if I buy licences of the same plugins that are already bundled with the theme? Can this cause any issues? And what happens if I want to buy just couple of more addons of the plugin that is bundled with your theme (f.e.: EventON RSVP)
3. I see you´re not using EventON plugin anymore. Will you provide the compatibility with this plugin in the future too?
4. How fast is this theme, were there any tests made? I would be using this theme to build a community with 10k – 20k members. Can I expect any issues in connection with this?
5. I really like the “Have you enjoyed the post?” feature. Is there any way to display a list of posts with most likes?
6. Do you have any reports on how compatible is your theme with following plugins: Sabai Discussion, Sabai Directory, Give, Another WordPress Classifieds Plugin, different Buddypress extensions (BP Profile Search, BP Compliments,etc.
I thank you in advance.
Regards, Denis
Hello Denis,
Thanks for your interest in Woffice, we’re glad you like it so far.
1. Yes, exactly. Just to be 100% honest, the Allinone demo uses Learndash for the courses, which is not included with Woffice. The rest is and can be enabled / deactivated as you wish.
2. It means you get automatic updates from the plugin and support from their team as well as some exclusive features. So it’s better for everyone. That won’t cause any issue just make your life easier. I’d just recommend you this article first: https://alkaweb.ticksy.com/article/8855/ when you choose your calendar plugin.
3. Yes, many of our customers are using it so we won’t drop the support. See link in 2.
4. As long as you’ve a good server to back it up, no problem at all. We also have some articles to help optimizing everything. But Woffice uses a lot of asynchronous requests, minified files, optimized images… for better performances. But having 10k members on a $5/mo hosting won’t do it.
5. That’s a planned feature, we’ve already done it for the wikis so it’s not very hard to do. We can guide you in achieving this through the support (just mention my name: François in the ticket).
6. Yes, we have many customers using all those plugins. Here again to be 100% honest with you, I can’t guarantee they’ll all work just fine out of the box. Most will. The other might require some small CSS polishment to make them look perfect with Woffice.
Please have a nice weekend.
Kind regards
François
Hi François, thank you for your friendly response and for taking time answering my questions. You just won another customer
I´ll probably ask for some help concerning my 5th point above, but first I need to get the site up and get familiar with the theme features. So excited!
Thanks again!
Regards, Denis
Hi Denis,
Cool, welcome here
Feel free to open a new ticket at https://alkaweb.ticksy.com for any question you might have.
Have a nice weekend.
Kind regards
2F
When you are logged in as an admin and you go to compose a new message, you can choose ” THIS IS A NOTICE TO ALL USERS.” but you can’t do that with different roles, is there any way we can activate or enable that for certain roles? so they are able to send a message/notice to all the users?
Hello,
This is a BuddyPress feature, so I’d recommend you to ask that question on their forum but as far as I know it’s not possible.
This being said, even if there is no option you can very likely change that behavior with a BuddyPress filter.
Kind regards
2F
Pre-Sale Questions
Hi, thanks for your amazing job. I would have some question regarding the theme and its integration. It’s going to be used for my hotel’s intranet. As you can imagine, multiple department : it, spa, restaurant, house keeping, etc..- Can we create user credentials by batch or we manually have to create them one by one?
- Can a group of person be able to just read content and post comment, nothing else?
- Can we assign group by batch or manually one by one?
- I’m pretty sure we can specific: parts of the file sharing system can be private and accessible by specific users/group only?
- Is it possible to disable certain parts we don’t need (i think you showed that in your 3 min youtube video) and disallow for ex google, facebook login, timer, etc ?
- Did any updates you performed caused issues ? Data loss?
- Is it possible to disable friendship, private messages?
- Can we setup specific dashbord tool for specific user groups ? I’d like for ex to have tools in the dasboard dedicated for evry employees and some only visible by specific department ?
- Is it possible to trigger notifications for everybody/groups when a blog post is made for example?
- In the forum, can we add file and post file in an answer (bbdrive i suppose)?
Thanks for your time and your amazing job, cannot wait to set up everything.
Kind regards
Hello,
Thanks for your interest in Woffice.
1. You can use a plugin like: https://wordpress.org/plugins/import-users-from-csv-with-meta/
2. Yes, you manage the user permission as you like, feel free to restrict any content.
3. One by one as far as I know. Or if you have SQL experience it’s pretty easy.
4. Yes, you can restrict directories using File Away options.
5. Yes, of course any feature can be deactivated. Most of them are built as extensions that you can enable / deactivate.
6. Yes, a long time a ago but some may cause issues. But you can always downgrade it with our free service: https://hub.alka-web.com/woffice/updater
7. Yes.
8. It’s managed by a sidebar area, so you can use a plugin like that: https://wordpress.org/plugins/user-role-widget-areas/ to have a sidebar per user group.
9. This is a planned features. But there are various notifications for many actions.
10. Yes, there are some plugins for that.
Sure!
Have a nice weekend.
Hello there, my management is wondering if you have any good references of this template to look at before we purchase. Thank you
Hello,
Most are private Intranets and we highly respect our customers privacy. We’re collecting some examples at this very moment and will showcase them later on on our website. Will probably take a few weeks.
Kind regards
François
Hi, I’m thinking about purchasing this theme and am wondering if I can do the regular license and then upgrade if I end up charging users?
Hello,
Thanks for your interest in Woffice.
Yes, just get in touch with us but we can make that happen.
2F
Hi, Now is not function the support page… I’ve installed this theme in another page and now, when I click to logout, The web redirects to the homepage (loop). What can I do to fix this? I hope you can help me. Thank you!
Hello,
Sorry about that, Ticksy is having some issues today. It should be back to normal: https://alkaweb.ticksy.com/
We’d need some access to get a closer look on this.
Cheers
2F
Anyone else notice that since the update to 2.5.3 the projects don’t appear with the differentiated background – now they’re all white boxes on white page and pretty hard to see and read?
Hello,
Not sure what you mean, we can have a look if you’ve an open ticket
2F
Having the chrome horizontal menu problem with the latest update. It locks the screen and cant scroll. If I refresh the cache, it lets me scroll a little. then the menu disappears and the page is locked. Works fine in IE and firefox…
Hello,
Tested on our side and several customer sites, can’t reproduce it so far. I’ll note the issue to see if we can reproduce it at some point. Otherwise, we’d need you to open a new ticket at https://alkaweb.ticksy.com/ so we can have a closer look on your site.
Kind regards
2F
It’s interesting, it only happens on one of my laptops so far. I tried disabling all the goodies in Chrome. Ill try some more computers as well…
Okok, we’ll need a ticket to have a further look.
Kind regards
François
Introducing Version 2.5.3
August 8th, 2017 - Version 2.5.3 - (NEW) Now it's possible to sort tasks by completion date - (NEW) Now it's possible to sort the projects by completion date (it will display only projects saved after the update) - (IMPROVED) Activity messages for project editing and creation - (IMPROVED) Hided scrollbar from BuddyPress tables if they aren't needed - (FIXED) The support for the social login redirects, lost after last update - (FIXED) Wrong link to the Alkaweb site in the Slack extension settings - (FIXED) Redirection to standard WordPress login page instead of the custom one - (FIXED) The reset button of the advanced members search form - (UPDATED) .pot language fileIt’ll be approved and ready to download in the next minutes. You can get your copy now just here https://hub.alka-web.com/woffice/updater/ Online changelog : https://hub.alka-web.com/woffice/changelog/ Thanks all for your interest and ideas.
Can you ballpark the time-frame for the Eonet bug fix on woffice? The one that causes the drop down menus (categories, members, etc) not to function anymore when Eonet is on and I think it’s also the reason behind the bug on the Notification Bell drop down menu as to why it doesn’t just disappear when it’s clicked again or when one clicks elsewhere on the page; instead the notification menu duplicates itself and won’t go away until the page is refreshed. I think the bugs are related.
Hello,
Those bugs are not related, and they both should be fixed in Woffice 2.5.2 and the newest Eonet Live Notifications update Do not forget to refresh your browser’s cache.
Kind regards
François
Unfortunately at least for me they aren’t fixed just yet. All plugins, WP and theme are up to date and I not only cleared the cache but tried it on a different computer entirely and I’m still having the same issues.
Hello,
We’d need you to open a new ticket at https://alkaweb.ticksy.com/ so our team can have a look in your site.
Have a nice day.
Kind regards
2F
My support is expired. If it doesn’t fix itself in the next update I’ll spring for the support subscription. I did recently upgrade to PHP 7.0.21 so perhaps that’s the issue.
Hello,
Must be some cache issue because it was fixed for the other customers. Should not be related to your PHP version
Kind regards
FRançois
I am running a home owners association in a resort area. We get tons of visitors to the island, as many of the home owners rent their property out for vacation rentals. I have a staff working for me also. I would like to be able to create a front end for the vacation visitors that would include normal looking web pages with lots of information, images, blog etc. I would obviously use what looks like the primary WOffice UI for the staff and property owner members, as it looks like an admin section.
Is this possible with this theme?
Hello,
Thanks for your interest in Woffice.
Yes, you have several ways to do that.
1. You make the visitor pages public, you can do that for any page and you’ll be able to create complex layout using the Page builder (or the Visual Composer). You can also have a second menu for the unlogged visitors so all the content can be changed according to the visitor status -> logged or not.
2. You use 2 WordPress -> 1 for your frontend if you need a look very different and 1 Woffice only accessible by your team.
3. You setup a multisite to handle everything in one place.
I hope that helps, have a nice weekend.
Kind regards
François
Excellent advice! Thank you very much! I was going to ask you about the aspect of using or not using a multisite setup as well. You read my mind. Again, Thank you!
No problem sir! Feel free to open a new ticket at https://alkaweb.ticksy.com/ if you need any more details.
Kind regards
François
hi
I am having some serious trouble with the mobile menu…. everytime i try to scroll the menu down…. the page behind it scrolls and not the menu….is there a way to fix this?
Hello,
I can’t reproduce your issue, do you mind opening a new ticket at https://alkaweb.ticksy.com/ with some access so our team can have a close look please.
Keep us posted and have a nice weekend.
Kind regards
2F
I did… thank you for your prompt response …. please have a look at this video you will know what i mean: https://youtu.be/iy5h9W4KPuo
Yes, I’ve seen your ticket, we’ll be on it soon. Thanks for your patience.
Kind regards
François
I just updated my support… but it still wont let me to continue my ticket or open a new one…... can you please advise? i need this fixed as soon as possible 
Hello,
Try to logout / login again, sometime Envato API can be a bit slow. Otherwise, their team can get you in within a minute: https://support.ticksy.com
2F
should i update to buddypress 2.9.0 ? is it safe and tested with latest version ?
You can backup your site to be 100% sure, but yes it does, it’s working fine on the demos and on our local.
Kind regards
François
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