123 comments found.
Please what do I do, I get the below errors while trying to import demo
Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in /home/naftomet/public_html/judiciary/wp-content/plugins/monex/one-click-importer/wordpress-importer.php on line 32
Warning: Cannot modify header information – headers already sent by (output started at /home/naftomet/public_html/judiciary/wp-content/plugins/monex/one-click-importer/wordpress-importer.php:32) in /home/naftomet/public_html/judiciary/wp-includes/pluggable.php on line 1216
Warning: Cannot modify header information – headers already sent by (output started at /home/naftomet/public_html/judiciary/wp-content/plugins/monex/one-click-importer/wordpress-importer.php:32) in /home/naftomet/public_html/judiciary/wp-admin/includes/misc.php on line 1114
A new updates has been released, please update your theme and test the issue…if that not solved then you need to renew your support license so our team can support you
helo, menu is not appearing on mobile device how can i fix it?
can you please share the website link so we can test it
Hi,firs of all as i can see that u are using different menu codes for the mobile…we have tested and its working fine..By the way we liked the menu you have used…..is it a plugin used ?
yes sorry i forget to mention that i did find a temporary solution for this by using a menu plugin, yes it’s in the plugin store
thanks
I need for help. The Online Currency Convertor Services dont work and dont save current table settings in visual composer.
hi, we belive that you have submitted a ticket on janxcode.ticksy.com, if not yet please submit now a ticket. Our team will follow up with your issue
Among the themes I use is the best! Amazing
Appreciate your feedback
Good afternoon. Tell me, the template is compatible with latest WP version (4.8.1)? Thank you.
hi, Thanks for your interests. Yes it’s compatible with the latest version of WP
hi,
I have problem with login/register button. it open popup window for login. but when we want to login it not works correctly! and will redirect to www.mysite.com/login which shows wp-login.php ( or www.mysite.com/contact-us/login or etc. which shows 404 error page )
i can see this problem in your demo too :http://monex.janxcode.com/home-3/login
Our team are investigating the issue. Please submit a ticket on support portal janxcode.ticksy.com so our team can follow up and update you
The currency converter is not working. it gives 0.00 when you click convert Why?
hi, please share the website link so our team can test your issue. We recommend that you submit a ticket to get better follow up and support by our team
midasph.com
there’s a rectangle icon besides the section title, how can i replace that? i can’t find it in the visual composer
Our team are following with your submitted ticket on our support portal
Hi, The currency converter in the home page is not working. On clicking Convert, it gives
Hi, we have tested its working fine on our demo site, where its not working? Can you please submit a ticket on our support portal janxcode.ticksy.com so our team can follow up with your issue
2 days of constant fiddling with this theme now…. Colors wont change, page has rows at wrong places, slider won’t download with the demo, basically everything is malfunctioning. No idea to tell me to open a support ticker, I have already done that but not receiving any response! Need to either get a refund or help asap…
hi, thanks for opening a ticket, our team have followed up with your case and i believe that is been solved. If not then please replay to the same support ticket you have opened
Hi, Monex version 1.5 is not working right.. Reverted to 1.0 and our footer is showing up again and the theme options for each tabs are showing now.. Not sure why its doing that but that a big issue. That the theme options are not working.. Please make an update to your theme that worked.
hi, sorry for any delays, please submit a ticket to our support portal janxcode.ticksy.com and our team will look into that issue asap
I tried too but it wont let me.. Anyways, check your theme seems not compatible with 4.8.1.
Hi Guys, my developer has contacted you but got no reply please can you tell me where is the exchange feed entering the site and can that be changed to another exchange feed
hi, the exchange feed reads from external api source that gives the daily updated exchange rates. You can change that to another preferred api but it might require a slight changes in the code to map the fields. We dont have any pending ticket for monex theme..our team have replied them all..
Please take a look at toumabank,com/exchange and please let me know why the variable headers are not showing
Thank you if you require the logins please send me a private link i can send it through
Kind regards MK
toumabank.com/exchange
please submit a ticket to our support portal janxcode.ticksy.com/ with screenshots of the issue, so our team can follow up with your issue and avoid any delays
nice theme very clean
Great Thanks
I haven’t received “visual composer” plugin in package !
Hi, The plugin is already comes with the theme..just install the theme and you will be requested to install packaged plugins that comes with the theme….all plugins are available under theme folder under evont/plugin
It was not inside the folder(upload>monex>plugins) Inside the folder only (js_composer,monex-framework,revslider) !
js_composer is the visual composer plugin dear….this is the plugin name when you install it
Hello do you have this template in HTML 5?
We have it but not released, but it comes with the wordpress version only
Hello with this theme can i buy currencies throw woocommerce?, like if i want 100 USA dollars can i buy that throw paypal?
I believe this will require third party plugins that can provide you this service or you can customize a solution for that
hi. i have problem with revolution slider (not show responsive image and text)
hi, please submit a ticket to our support portal on janxcode.ticksy.com they will support you there and also they might request access details
Is digital currency available ?(BTC,ETC,LTC)
No sorry that is not covered yet, but you can do that if you have service api that provide the rates and replace it with current one
Hello, There is an small currency bar navigating automatically below slider how we can reduce its speed the rate slide to fast Regards.
hi, you can control the speed by opening js/theme.js file and go this line http://prntscr.com/f0xb6e ...you can set autoplayTimeout: 5000 …that will slower the speed
Hola, el theme contiene todos los demos mostrados?
Hi, Sorry we cant speak Spanish as i think. please can you send comment in English
Do you have HTML5 version because i want to use this theme in dotCMS
Sorry we didn’t released the html version, and to-do that we need to do a lot of updates over that which we cant do it because we mainly are focusing on WordPress versions
