2390 comments found.
is there any encrypted file in the theme !
Hi, thank for your comment. For your question: our theme have not any encrypted file.
what file or folder do I need to upload to my cPanel to work properly on Magento?
Hi, please follow our document to know what folders you need to upload: http://www.magesolution.com/themes/claue/documentations.html
If you have any problems during installation or use our theme, please create a support ticket here: https://themeforest.net/item/claue-clean-minimal-magento-2-theme/20155150/support our developer will help you.
do you intend to add social login and one page checkout to the magento 2 version and what is the estemated time for that upgrade ?
Hi,
Thank for your comment, we have not plan to add those extensions to our theme. But if you want to use, you can install some free extension s.
Best regards
Hi, thank for your notice, we will update our theme content now.
Hi. Very nice theme. I can see this Theme is new and have some small bugs. If we buy this Theme will this be updated for a longer period?
Hi, Thank you for your question. Yes, you can see that we are continuing to update claue every time. we are very happy if you can send small bugs as you mentioned to us, we will fix them and update right away. Claue is one of the most important theme from us. So, we always focus to work and update on it. If you use our theme, we also support you with our best service.
Best regards, ArrowHiTech
Hi,
it is not working with Mageplaza Social Login extension can you please check it is very useful plugin.
I checked it without Theme with CE 2.1.8, it is working
Thanks & Regards,
Ok, we will check it.
Thanks
Hi, we have updated theme to version 1.3.4 for newsletter popup delay and mageplaza social login, please download latest version and follow our document to update your site.
Hi, in Mobile view, I have just notice issue with adding product into cart in following configurable product page.
http://claue.magesolution.com/m1/index.php/cuffed-beanie-dress.html/?___store=enunable to add product to cart, also it alow me to select two different sizes at the same time i.e after selecting color when i click on size ’s’ and the on size ‘xs’, both sizes get selected. i think this problem is because of mouse over event on size options (in mobile view).
could you please look into it.
best regards
Hi, thanks for your comnent. We will check and update new version to fix this issue soon.
Hi, we have updated theme to version 1.3.4 to fix this issue. Please download latest version of the theme and update for your site.
Hi Thanks for the update, But still i have to click twice on size attribute ‘xs’ to select it. Please try again same sequence of selection i mentioned in my early query you will notice this issue. once i click on size xs it changes the label to ‘SIZE: xs’ but actually don’t select it.
Best Regards
Sorry for this problem, we will fix this issue soon as possible.
Hi, we have fixed this issue and update on our demo site, please download this file: http://claue.magesolution.com/m1/skin/frontend/mgstheme/default/js/configurableswatches/swatches-product.js and update for your site.
Hi,
I also agree with the newsletter popup delay please add field to adjust delay time. lot of people don’t like it.
Thanks
Hi, as i have answered etian23, we will update this option on next few versions if possible.
Hi,
Thanks please try your best to add the feature because it is very important.
second thing i added below code to custom style but image still appear please advice
.page-title-wrapper{background:none !important}
https://prnt.sc/gd9lfi https://prnt.sc/gd9lkwPlease help me to disable it
Thanks
Please try to switch to your store view before you add custom style. https://www.awesomescreenshot.com/image/2765505/f08b0cb84c91625163159394b6f69e7b
Hello, Is it possible to configure the time delay for the newsletter pop-up for M2? Based on marketing studies, it is better to show the Newsletter Sign Up popup after 45 seconds in the page or just before the user will close the window. Also, is it compatible with Mageplaza Social Login? We use Magento 2.1.8 and we need this feature, but it is only available with this theme on M1. Kind regards, Daniel
Hi,
Thank for your comment. For Newsletter Sign Up popup: We will think about it and will update this option on next few versions if it possible.
For Mageplaza Social Login: Yes, our theme compatible with it.
Best regards
Thank you for your quick reply. For the newsletter popup, if at least we could have a simple timer that would be great. We have to use the free service from www.privy.com but we would really appreciate if you could implement just a time delay soon. Many customers just sign up to the newsletter after browsing for some time (45 to 75 seconds in average). Could you make this for the next version? Also, how to best update from version 1.3.1 to the last version on Magento 2.1.8?
Ok, we will try. For update latest version of the theme, if you have not edit any files from our theme, you can upload all files and run deploy command again. If you have edited our files, please upload patch from Patches folder.
Hi, thank for your comment. We just completed this work. We will update it soon today.
Great news, thank you very much for the quick reply.
To update the theme on Magento 2.1.8 later today, do we just need to upload pub and var directories, and then clean/flush cache and reindex? Or after uploading pub and var, we need to upload patch_for_magento_2.1.6+/app directory too and then clean/flush cache and reindex?
What version of magento you are using ? if it is 2.1.6 or 2.1.7, you don’t need to upload patch_for_magento_2.1.6+ again. Just update your magento to 2.1.8 and follow steps from patch_theme_version_1.3.1/Readme.txt
We do have Magento 2.1.8 installed with Claue 1.3.1 and Mageplaza Social Login 2.3.6. We are a bit confused whether if we just need to upload pub & app directories, or if we also need to upload patch_for_magento_2.1.6+/app directory afterwards.
Hi, today we will update new version to make Mageplaza Social Login work with our theme, we will create a patch for this, you just need follow our steps in Readme.txt file.
Thank you!
Hi, we have updated theme to version 1.3.4 for newsletter popup delay and mageplaza social login, please download latest version and follow our document to update for your site.
Hello, we are having some problems updating Claue, related to Mageplaza Social Login.
1-Do we need to install Mageplaza Social Login before Claue? Or Mageplaza Social login is included jointly with Claue, and we should uninstall the module first?
2-If we need to separately install Mageplaza Social Login and Claue, can we install Mageplaza Social Login via composer, as recommended by them?
3-If mageplaza social login is included with Claue, how can this extension be updated? Will you release new versions of Claue when an updated version of Mageplaza Social Login is available?
Kind regards, Daniel
Hi, In new version of our theme, we have added Mageplaze Social Login extension in our package, you don’t need to install it again, just follow our document to update it. Yes, we will update new version of claue theme when mageplaza social login update.
Should then disable the two modules mageplaza/magento-2-social-login and mageplaza/module-core from Magento 2.1.8, or when installing Claue those modules are also installed? Does the mgs/social module all the functionality? If Mageplaza/SocialLogin module is installed when installing Claue theme, why module the version is an old one? It should be 2.3.7 and not 2.3.2
Yes, If you have installed mageplaze social login via composer, please run command to uninstall them first and follow our document to install again.
for version of the extension, currently version 2.3.2 work well with our theme, we will check and upgrade it to 2.3.7 on next few versions.
We have updated our theme to version 1.3.5 for social login version 2.3.7, please download and update for your site.
Thank you
The product is not displayed in the category
Hi, please try to reindex data. If after you reindex data, product still not displayed in category page, please provide your site information to our email (themeforest@arrowhitech.com) with this issue comment. Our developer will check for you.
Hi,
I saw there is a new release. is it with updated shopping cart as you mentioned on previous comment.
Please update me this is regarding “mini cart” option.
Thanks & Regards,
Hi, new release that you see we have updated yesterday, to day we will update mini cart option.
Thanks
Updated, option to use default minicart dropdown: admin > MGS > [MGS Theme] Theme Setting > General section > Use Shopping Cart (Header) as Dropdown
We have created patch for this version, please follow Readme.txt to update
Thanks
We are missing some files in our package. After you updated theme to version 1.3.3, please download this file: http://claue.magesolution.com/app.zip unzip and upload to your magento root folder, run deploy command again.
Thanks, Appreciate your support
Hi,
Thanks for your email. Just tried update with Magento CE 2.1.8 but nothing happening when I click on cart. Only thing cart color is changing to blue.
Please help me to fix the issue ASAP
https://prnt.sc/gd1axzThanks & Regards,
Hi, did you download my file on previous comment to upload and deploy again ?. To deploy again, you need to remove var/*, remove pub/static/frontend/Mgs and run command: php bin/magento setup:static-content:deploy
Hi,
Sorry my friend it is my fault. it is working now.
Thanks
Hi,
Can you please tell us what are the future developments
Thanks
Hi,
Please check below screenshot and help me to remove mentioned image from product page.
https://prnt.sc/gd6yyqThanks
Please go to admin > MGS > [MGS Theme] Theme Setting. Add this code: .page-title-wrapper{background:none !important} to Custom Style.
https://www.awesomescreenshot.com/image/2765218/7cdcb4e94227098f245030bd7deec7bcIt worked but need to remove entire block
https://prnt.sc/gdapm0If you want to remove block, please change from background: none to display: none
is it MGS > Theme Settings > Background?
Change custom style that you have added before from .page-title-wrapper{background:none !important} to .page-title-wrapper{display:none !important}
Superb it is working Thanks. Perfect
If you happy with our theme and our support, don’t forget rate 5-star for us. We will be very grateful for this.
Hi,
Just Rated, and one more thing Mageplaza Magento 2 Social Login Extension not working with your theme and they are willing to support regarding. is there a away to provide access to any development server with the theme and extension.
Thanks
Hi,
But any way you should have social login feature because you have mentioned in the feature list.
Thanks
Hi, thank for your rate, today we will update theme for Mageplaze social login and delay newsletter popup setting.
Appreciate that
Ok, got it.
Hi, we have updated theme to version 1.3.4 for newsletter popup delay and mageplaza social login, please download latest version and follow our document to update your site.
Appreciate that I’ll download and check
Hi
We have two issues with your theme.
1.Checkout page breaks after installing Amasty One step Checkout please find the screenshot:https://www.screencast.com/t/c3AdU4DuiA9T Please help us to resolve this issue.
2.The builder throws the error in Home Page if I edit any tab section: Ref Screenshot http://nimb.ws/bFJs28 http://nimb.ws/URe4VDPlease help us resolve this issue ASAP
Thanks
Hi,
Please provide your site information (ssh account, admin account) to our email (themeforest@arrowhitech.com) with your issue comment. Our developer will check and fix for you.
Best regards
Info shared to the respective email id
Hi, we will check and reply to you soon as possible.
Any update since this is a checkout issue we are in the mid to proceed further
Hi, what is your email address ?
Please send us the update ASAP
Got it, we will check and reply to you soon
Shared the customer account details via email to you.
Hi
We found that some of the custom design are added to fix the checkout issue
.checkout-index-index .opc-wrapper { display: block; } .checkout-index-index .opc-wrapper.layout-2-columns .checkout-column { width: 100%; } .checkout-index-index .checkout-block:hover, .checkout-index-index .checkout-block { box-shadow: none; margin: 0; }
I think we don’t require this now and we managed to fix the issue correctly this is for your reference:http://nimb.ws/RGz59e
The only issue that we are worrying is not able to edit the frontend builder tabs in the home page I have shared the video on how to reproduce. https://drive.google.com/file/d/0BwhugLZOCf2taFVqbEVnbXBCcUU/viewIt seems some index problem in the msg panel please fix this ASAP.
Hi, we have fixed this issue for you, please check.
Yes the issue is fixed,But now we are not able to configure Besteller and new products can you please configure for us. It is always showing no products found or please share the guide on how to do that in product tab.
Please send email to our developer with your issue comment, he will guide or help you.
When I click on Active Builder Icon on bottom right of page, I get the following error…. currently unable to handle this request. HTTP ERROR 500
Hi,
Please provide your site information (ssh account, admin account) to our email (themeforest@arrowhitech.com) with your issue comment. Our developer will check and fix for you.
Best regards
I sent earlier this morning the admin login, waiting on reply
We will check and reply to you soon as possible
Forgot to say thank you for the prompt reply, issue fixed.
Ok, if you have any problems with our theme please send email to us.
Hi,
I need to disable sidebar “mini cart” and need to enable magento 2 standard cart popup (right side top corner) pleas help me to do it.
Thanks
Hi,
Currently, our theme just have an option for mini cart. But we will update other option for standard cart dropdown in the next version.
Best regards
Hi,
Thanks for the reply when you are going to release next version with the feature. mini cart is not nice. cant you add it fast to the theme.
Same time please let me know the easiest way to customize home page without using front end editor.
Thanks & Regards,
Hi, We will update it tomorrow. For hompage layout, if you don’t want to use front-end builder, please use default cms page and widgets function to make your content.
Thanks
Hi ArroeHiTech,
You are really supportive keep it up and your theme also really good.
Thanks
Hi,
Need to know another thing how can I remove image just sitting down the main menu.
https://prnt.sc/gcjz41Thanks
Hi, for breadcrumb image, you can go to admin > MGS > [MGS Theme] General Setting, open “Breadcrumbs and Page Title” to change background image.
Hello ArrowHiTech, i´ve just purchased your theme, i have ultimo installed in the production website here: https://www.fitex.mx/ and want to change it for your theme, i am testing in my qa enviromnent here: http://104.197.149.39/fitex/magento2/ but after instalation, i am not able to see any products or categories, or product configurations. This is meant to be a configurable product: http://104.197.149.39/fitex/magento2/running-short-hombre.html This is the live version: https://www.fitex.mx/running-short-hombre.html
Any idea of what am i doing wrong? Thanks!
Hi,
Thank for your purchased. For your problem, I think you are missing something in our install steps. Did you upload patch for magento 2.1.6+ ?. If possible, please provide your site information to our email (themeforest@arrowhitech.com) with your issue comnent, our developer will check for you.
Best regards
Hi, I saw in your wordpress version you have a Shop Standard layout, how can I do I build/activate that on the Magento 2 version?
Hi, Shop Standard layout that you have to mention is category page 1 column. You can go to admin > MGS > [MGS Theme] General Setting and change “Default Page Layout For Category Page” to “1 Column” at Catalog section.
Hi, thanks for your reply, but how do i build something like that? I mean the products with the second navigation and all?
You mean same that: http://claue.magesolution.com/m2/men.html ?
No like this: http://janstudio.net/claue/demo/shop/
Currently, claue theme for magento have not this function, but we will try to make it and update for our theme.
Iseee.. thanks
Hi,
I can make Claue for OpenCart. 40% for you. Are you interested?
Kind Regards.
Hi, please contact with @JanStudio: https://themeforest.net/user/janstudio/portfolio
hello, Is there anyone that had a 404 error if trying to place an order using the M2 version?
Hi, please provide your site information to our email (themeforest@arrowhitech.com) with your issue comment, maybe our developer can help you to fix this issue.
hello, the data are already sent, the issue was described informed about.., I hope to get an answer because it is very strange…
Hi, I have tested on your site and i see it working normal. After the place order I was brought to the successful page. Can you test again ?
Ok, so you still do not belive me.., please check the video below I just made especially for you https://youtu.be/Z4xbbePz7kY and see how the 404 error page appears at the end!
Hi, we will test again and reply your email soon as possible
Hello, if you need any other info just tell me I will reply very fast!
Ok, we will.
Hi, We have fixed this issue for you, please check.
Hi,
Personally I don’t like Ajax Cart. If i disabled how cart will work. is there a way to show demo. before purchase I need to verify everything.
Thanks
Hi,
If you disabled Ajax Cart extension, default add to cart function will be use, you can check default add to cart function here: http://m2.magesolution.com/demo/
Best regards
Thanks
Hi there, still having issues with the theme on my site, not sure if you have replied but can you please forward to the email kade@bedroomathletics.com as requested in my latest email – thanks!
Hi, we have received your email, checking for you now. We will email to you when we done.
Thank you very much! Since it is the weekend, please forward to kade@rkade.uk.com please 
if i buy, can install to me? and in version 1.9.3.4 is the swacth color work?
or if not, how much is?
Hi,
Thank for your comment. Policy of Themeforest does not allow us to install free for you. Please send email to us (themeforest@arrowhitech.com) we will disscus for this task. And sure, swatch color function work with magento 1.9.3.4
Best regards
i send a e-mail, waiting