114 comments found.
hey, i love the design of your theme so much and would like to buy it. but before, one little question. is it possible to add a “new” or “sale”-button with an dicounted price?
Hi mate,
Thanks for your interested in our products 
Your request is perfectly possible, we always support our customers promptly and accurately. Please describe in more detail your request with some pictures.
It really is a very wonderful theme. Hope you will buy Noren Theme and become a our dear client
We believe you will be satisfied
Kind regards!
Hi,
How would we contact your support to submit images and detailed issues? We don’t seem to find a way to send such items.
Thank you,
Hi mate,
Thanks for using our theme
Please aggregate the issues you need us support and send to us by email: engotheme@gmail.com
We will support you quickly
Kind regards!
Hi, Can you please let us know how to reduce header size. It seems its taking a lot of the landing page area. Thank you.
Hi Mate,
Can you send to us some images and note clearly about your problem?
Kind regards!
Hello I have sent you an email with subject line SHOPIFY THEME PURCHASE #264d8adc-dddf-4ada-ba61-c506507adfd3
Please check, this is URGENT. Thank you.
Hi Mate,
We have sent an email for your question, please check your email!
Kind regards!
Thank you for the reply, we have just sent you a follow up email and are ready to work with you as soon as you reply.
Thank you for the reply, we have just sent you a follow up email and are ready to work with you as soon as you reply.
Hi Mate,
We have sent an email for your question, please check your email!
Kind regards!
Hello, I have just sent you an email to engotheme@gmail.com and await your timely response. Thank you.
Hi Mate,
We have sent an email for your question, please check your email!
Kind regards!
Hello
I found a bug in your template when you go to the payment format from a category sends you a 404 error.
In the url appears https://noren-demo.myshopify.com/collections/checkout
The error is in the mini-cart of the url is checkout and should be /checkout.
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hi, we installed the Noren template in our shopify site http://coolcapital.myshopify.com I have color variants in some products, and i have configured an image for the variant. I need that in the detail of the product when it changes the color the bullet is changed to the corresponding image of the variant.
How much would it cost me to implement this functionality?
Hi Mate,
We have sent an email for your question, please check your email
Kind regards!
Hi, we installed the Noren template in our shopify site http://coolcapital.myshopify.com I have color variants in some products, and i have configured an image for the variant, in the quick view the image change when i select a color variant but in the product page doesn’t.
How can i make the image change in the product page?
Hi Mate,
Currently, Noren doesn’t yet support the functionality you describe.
We can do it for you if you agree to pay a small fee.
We are happy and willing to make your request. Please send your requirements, then we will inform implementation costs for you
Kind regards!
Hi there. I downloaded this yesterday and have had nothing but issues. How can I receive a refund and cancel?
Hi Mate,
We are really sorry. We believe that our Noren Theme still works well. A lot of our customers already use and they are satisfied with Noren Theme.
You can tell us what are problem you’re having and give us the admin account, we will check for you!
Kinds regards!
Hello,
IS there a way to add instagram to the social links? Is there are particular reason why it was omitted from the social lists? i mean its 2017.
Help!
Thank you!
Hi mate,
Thank you for using our theme.
You need some understanding of HTML code to do it. You have to add it in position like the image below: http://prntscr.com/ff0xfzKind regards!
Hi,
I am just setting up our website using your amazing theme. I might have found a small bug. I am not able to change the icon on the “featureds section 2” page. In the guide there is no info on filetype to be used, and I have tried with jpeg, ico and svg. But the icon does not change. Also please inform the format of url in the same page, because the image is not clickable.
Thanks
Simon Larsen
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hi,
I’m having trouble with uploading “feature image” to a blog post. No matter what size it makes it very pixilated when on a big screen.
is there a fix for this?
Hi Mate,
Can you send to us some images and note clearly about your problem?
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hello, I would like to buy this theme but the only thing stopping me is the “add to cart” button, in your other theme UNO it has the feature that I need, where the screen shifts to the left and the cart opens up, can that feature be added to this theme?
thank you for your time!
Hi mate,
Thanks for your interested in our products.
Currently this function isn’t available for Noren. If you need it we will develop own for you
It really is a very wonderful theme. Hope you will buy Noren Theme and become a our dear client
We believe you will be satisfied
Kind regards!
Is there anyone available for the support from Noren? I was thinking about buying the template because I like the layout, but these comments are not encouraging so I’m hesitant. I can’t have a client waiting days and days before I respond with answers. Is this product ready for true ecommerce volume??
Hi mate,
Thanks for your interested in our products
You rest assured, you absolutely can use our theme for your business store. Our theme is designed to fit every customer’s needs.
We usually have an answer in the period from 24h – 48h after receiving questions from customers.
It really is a very wonderful theme. Hope you will buy Noren Theme and become a our dear client
We believe you will be satisfied
Kind regards!
I can’t get the SVG logo in the header of the template to work.
Works fine in the footer. I have also tried using the same svg code from the footer – but no luck.
Any ideas??
It seems a bit weird there is no option to upload an SVG…
Hi mate,
Please aggregate the issues you need us support and send to us by email: engotheme@gmail.com
We will support you better
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Someone needs to contact us back!! This theme has major glitches and your support is piss poor! As a designer, I have to deal with clients everyday and support is key! Why are no maintenance updates occurring for the flaws with this theme? I need someone to contact me back ASAP!
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hi mate,
Please aggregate the issues you need us support and send to us by email: engotheme@gmail.com
We will support you better
Kind regards!
I’m having issues with the “Account” opt in on mobile. As soon as a person tries to register an account by typing in there name the screen disappears? Thats a major problem. My customers will need to be able to register whether on mobile or desktop.
Hi Mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Kind regards!
Hi mate,
Please aggregate the issues you need us support and send to us by email: engotheme@gmail.com
We will support you better
Kind regards!
Hello,
I’m just wondering how i can change the colour of the fonts and social icons when i hover over them with the mouse?
At the minute it’s set as the standard brown colour that came with the theme but i would like the colour to match the branding of my store.
If you could let me know asap as this is the last edit i need to make before setting my site live.
Thanks
Hi mate,
Thanks for using our theme
Setting color for store:
1. From your Shopify admin, click Online Store, and then click Customize theme.
2. Click General, and then config COLOR
Kind regards!
Hi,
Yes i have already changed these colours but changing them has no effect on the icon hover.
Thanks,
Hi mate,
Please see the image below and change the color code you want: http://prntscr.com/fg28ypKind regards!
Hello,
I am trying to create my about us, wishlist and lookbook pages.
In the pages i am only seeing an option to select a contact us page template. All of the other page templates are in the CSS but don’t appear in the drop down box selection.
I’d appreciate your help.
No worries, i figured out it’s because the theme is not published yet.
Loved the template, everything working great so far. Is there any way to change the collections header to a slider or a static image, rather than just the dots pattern and the name of the collection?
Hi mate,
Can you take screenshots of the part you are telling us to understand more about your issue?
Kind regards!
