39368 comments found.
Does the theme support any other menu option like if we wanted to add something like this one? https://codecanyon.net/item/hero-menu-responsive-wordpress-mega-menu-plugin/10324895
Trying to find other ways to make the mobile menu cleaner so we can add other features.
Hello @uppereast
We do have different header layouts that supports different styles of menus, however something exactly like this is not an option and will require 3rd party plugin, we however do have a mega menu that you can check here and it can have widgets assigned to it too => http://bit.ly/2dWsndU
If you need our further assistance please do open a new ticket using the link below and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi,
You have a great theme and I really like it, but I have a question.
I see that featured image is under page title, is there an easy way to move featured image for pages to be above title, full width (not limited to content wrapper)?
Thanks in advance!
Hello @anebi.
That is not a possibility to shift main page title bar however you can definitely shift the post title above or below featured image by changing it from Avada > Theme Options > Blog > Single Blog Posts
Screenshot => http://prntscr.com/gi9uaa
However if you have any other issues please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Thanks for your good support. I will create a ticket if I cannot find a good solution for my problems! 
Hello @anebi
You’re most welcome and we are always here to assist you with the tickets.
Thanks for choosing Avada.
-Ammar
Hi
Nice Theme
Hello @ybettschen
Thank you for your good words
-Ammar
I’m thinking to purchase Avada theme. I saw many demo, Avada Travel, construction, Science, etc. If I bought, do I get one theme for All or different theme for different purpose? If one theme for all, Where do I have to change setting for Travel, Construction, etc.. ? Thanks
Hello @RobinSg87
Yes, all the demos are actually free and comes bundled with our theme, they are actually offloaded and can be installed using 1 simple click and can be changed as well from one demo to another, however only 1 demo can be installed at a time and to change to another demo you will need to reset the settings of previous demo since each demo has its own set of theme options and will require for them to be removed / replaced.
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
Hi do you provide any protection against brute-force password attacks? Thank you
Hello @Samir29
You will have to use 3rd party plugins for this, there are many available out there that you can choose from actually such as WordFence that is a very famous one.
Thanks
-Ammar
Hey, LayerSlider needs update, how it works? requires a separate purchase?
Hello @ershad86
Yes, if you want to update it above the bundled version this will require a separate license and you can read more about it here please => http://bit.ly/1QLh9o2
If you need further assistance with this please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, I want to purchase Avada Theme and I’ve some questions:
1. How many sites can I use this theme on? I’ve a lot of websites and clients. I’m switching to a new design.
2. Is Fusion Builder plugin included in the theme only? Or is it a separate purchase?
3. Once the support period is over, will I get FREE updates from you?
Thanks, Pankaj
Hello @solankipankaj2010
We will love to assist you with the queries.
1. One license of Avada can only be used for 1 domain, you have to purchase a separate license for each of the site.
2. The Fusion Builder is included with theme and is FREE to use.
3. Yes, the Updates are FREE as far as we develop Avada no matter if you have support or not.
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
Very quick question… I have quite a few Avada licenses all updated to 5.2.2 and it looks like the latest Avada version of Slider Revolution is 5.4.5.1 and in the Avada Plugins page, it does not show any current update. But in the WP plugin page, Slider Revolution is showing an update available to 5.4.5.2. Since that update is not in the Avada plugin page, I have not been updating it on our Avada sites. However, I accidentally clicked “update” on one of the sites and it updated to 5.4.5.2. I do own one license for SR and I think it was on that site previous to switching over to Avada. But looking at the SR dashboard… it says “Not Activated”... I have not tried to update any other Avada/SR plugins just to be safe. Not a huge deal but if you know anything, would appreciate it. Thanks… Jeff
Hi there
Allow us to explain to you in detail how bundled plugins work, in regard to theme included plugins, it is not unique to Avada and applies to any theme that includes a plugin:
1 – Avada includes the Layer and Revolution Slider plugins, at no extra cost
2 – As of right now, Avada 5.2.2 the latest version of the Revolution Slider plugin is version 5.4.5.1 -> https://d.pr/i/pq8wuW – which is what you will have
3 – Because it is plugin territory, the respective plugin authors include a global update call for the plugins and it does not apply to theme included plugins
4 – The next release of Avada will version 5.3 which will in turn include the latest next version of the Layer and Revolution Slider plugins available at that time
5 – You can safely ignore/dismiss the plugin authors update notice and it will not affect your site in any way
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Hi guys!!
Awesome theme, congrats!
I have a question, the Woo Carousel module is showing a version of 200×200px images of products, and as the container size is bigger (285×285px) the images lose quality. There is a way to set up the size of the images used in the carousel? At the woocommerce settings the catalog images size is set to 500px…
Thanks in advance!
Hello @nino_ort
We are glad to hear that you like our product, regarding your query we will need to check this in details as it might be SrcSet in action, please open a support ticket and our team will check it out for you right away.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
HI A question, since i am new to web animation is it possible to embed interactive html 5 canvas made and published in adobe animate.
Hello @amircaspi
It should work for sure, please try and put it inside the Code Block element and see if that helps, if however not please do open a support ticket with our team and we will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
After upgrading the Avada Version to 5.2.2 I can´t make any changes in the Theme Options.
Pleas help!
Hello @Genctuerk
Please make sure that your cache is not causing an issue here so please clear all kinds of caches including our fusion cache from Avada > Theme Options > Advanced > Dynamic CSS & JS
However if the issue persist please do open a new ticket and our support team will assist you with it.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi Avada Team,
after trying to update RevSlider I got the following error: Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 1048576 bytes) in /homepages/42/d475142265/htdocs/clickandbuilds/roots/wp-includes/pomo/mo.php on line 289
Now, I have no access to my Dashboard.
Can you help, please?
Thank You.
Solved it. The problem was the php.-Version. Thanks anyway.
Hey @Genctuerk
Glad to hear that you have worked this out
Thanks
-Ammar
Hello,
I am trying to build my own JSON-LD breadcrumb structure, and I would need to de-activate the current pre-built markup in the Avada theme.
Obviously I need to do it through the child theme.
Can you give me any hint, please? Thank you.
Hello @Numbernine
You can find the breadcrumbs file named as class-avada-breadcrumb inside the includes folder of Avada so you can continue from there, however if you require any code customization assistance we suggest getting in touch with our customization partners here => http://bit.ly/1YBlnoP
If you need any further assistance do open a support ticket and our team will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Could you at least tell me how to overwrite class-avada-breadcrumb.php in the child theme? Thanks.
I just found out that if I set to null the value of the following variables…
$microdata_itemscope = ‘itemscope itemtype=”http://data-vocabulary.org/Breadcrumb”’; $microdata_url = ‘itemprop=”url”’; $microdata_title = ‘itemprop=”title”’;
...so that they become…
$microdata_itemscope = ’’; $microdata_url = ’’; $microdata_title = ’’;
... the schema.org markout is removed and Google Search Console no longer detects the theme breadcrumbs.
Now I am trying to change these variables in the child theme’s functions.php.
Any help would be greatly appreciated. Thanks.
Hello, I have seen that rich snippets can be disabled sitewide in theme options, so that Google Search Console no longer detects them. Still I would be much interested in implementing the above solution, too. Thank you.
Hi there
I am sorry, as much as we would love to we are not able to provide support or customisations via the Themeforest comments section as it is meant for pre-sale questions and generalities only. You can check our Avada Hooks help file, more specifically the ‘avada_breadcrumbs_defaults’ hook -> http://bit.ly/1l2r8gW
Thank you, MB
Hi, can i custom page using “usemap” on image like this link ?! : http://bit.ly/2xN0iAf . Please check the square link in the map image.
Hello @aftercries
This is not an option in our theme’s google map element right now, this will require you to either use a 3rd party plugin or custom code in this case.
Thanks
-Ammar
Every time I make a new page it becomes corrupt and non responsive. Any way you can take a look at the back end to fix my issue?
Hi there
Our team will log in and take a closer look at your installation to help you with this, please create a ticket using the link below
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Hello, I seem to be having an issue with the latest version of Avada. I was working on a website and changed a lot of stuff in Theme Options. Everything was working correctly, and all of a sudden today all the settings in Theme Options seem to have disappeared when loading the website. But the settings are all still there.
I tried clearing the cache on WPEngine, and under advanced -> dynamic CSS – but still no luck. I also cleared browser cache, tried different browsers and computers and still no luck.
Can someone help? This is getting very frustrating!
Hi there
The Theme Options cannot delete themselves, so something else is at play. Our team will take a closer look at your installation and provide some assistance
You have valid, Grandfathered support for Avada as explained here -> http://bit.ly/1SwDKpe – please create a support ticket so that our team can assist and guide you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
thank you – just created a ticket
Hi there
I am not seeing a new ticket created for this username, can you let us know what the ticket number is?
Thank you, MB
sorry looks like i forgot to hit submit – check again
Thank you, we see your ticket and a team member will be replying as soon as possible.
your theme support whmcs?
Hello there.
WHMCS is actually hosting content management system and has nothing to do with the theme itself, however if you are asking about any specific integration of this in our theme that is not available right now, tho you will find some plugins online available for this that you can check and read if they provide some sort of integration. We have not tested any particular plugin regarding this so can not provide you with a solid compatibility response here.
Thanks
-Ammar
hi, i saw after your last update to 5.2 that now is possible set portfolio’s sort by category or tag, i would like to ask you if is possible (maybe could be and advice for the next update) set both. i mean, you choose a category (or tag) and you can filter by tag (or category)
Hello @OTcom
We are always listening to our customer’s feedback and ideas and will really appreciate if you send us a feature request about this to support@theme-fusion.com please.
Thanks for choosing Avada.
-Ammar
Hi, When I create an portfolio page (page Y), use the portfolio element on a different page (page X), click on the portfolio image of page Y on Page X I get an 404 error ….
I think I miss some configuration but I cant find what….
Thnx!
ooops Browsercach wass the issue. sorry
Hey @epicwanderers
Glad to hear that you have figured this out
If you need anything else we are just a ticket away from you and you can open a ticket clicking on this link.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I see buddypress is listed as supported, are they any demo templates viewable online?
Hello @Blodeuwedd
BuddyPress is indeed compatible with our theme however the design integration is not being done for it right now, the design integration is only done for BBPress and you can check it out here in this demo => http://bit.ly/2lpAh4f
If you need any further assistance please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
