Discussion on Retine - A WordPress Theme for Photographers and Creatives

Discussion on Retine - A WordPress Theme for Photographers and Creatives

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Good morning! I’m interested in buying this theme for a project. I’d like to know: 1. Is it fully customised regarding color, fonts and reorganising the elements? 2. I’d need to have it in 2 languages, is it possible to ad a language choice? 3. Can I integrate Instagram Shop? Thank you! Stucky

Hi Stucky,

First of all, thank you for the interest in our theme.

  1. The demo content is built with WP Bakery page builder and bring to the theme all the power of this popular page builder in the matter of customizability.
  2. The theme works well with WPML plugin.
  3. Unfortunately, we didn’t have the chance to work with this plugin. The theme is compatible with all the plugins mentioned in the project description.

Let me know if have other questions as well.

Thanks for now! Cheers.

Pre-sale questions: can you give me some more informations about the shop feature please? I need to sell photos online (digital files), which clients can download:
1 – does this theme require woocommerce or has it a shop made by you?
2 – Is it integrated with paypal?
3 – plugin such as visual composer or revolution slider are included or should I buy them separately?
thank you

Hey there,

1. Yes the theme requires WooCoomerce for the shop 2. WooCommerce supports Paypal payments. 3. Plugins are included and free. https://wolfthemes.ticksy.com/article/12629/

I hope it will help!


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Hello! I am considering purchasing this theme but also see a problem with opening photos and tags in new tabs using the keyboard shortcut (Cmd + click, as described in the previous comment). The images on the live preview pages will not open in new browser tabs. Trying it out on this page: https://demos.wolfthemes.com/retine/home/recent-photos/ I am using macOS High Sierra and see the problem in both Chrome and Safari. I wonder if that can be fixed because this feature is vital for stock photo theme. Thank you!

Hey there,

Thanks for letting me know. I’m working on debugging and fixing this.

All the best.

Thanks. Any updates on this?

Hi,

Sorry for the delay. I found the fix for this issue. It will be available in the next update.

Thanks for pointing this out!


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Hello there! My support term just ended this week but maybe you can help with this two questions?

1 – Each stock photo has two URLs: a – https://demos.wolfthemes.com/retine/photo/zachary-staines-43216 b – https://demos.wolfthemes.com/retine/zachary-staines-43216

Why is it like that and can this ’/photo/’ part be removed?

2 – Cmd + click (to open link in a new tab) doesn’t work in Chrome and Safari for the links in the menu and the footer. But it works fine when I disable JavaScript. Do you know if this can be fixed?

Thanks!

Hi and thanks for the reply! Regarding the Cmd + click: does it even work on this page? https://demos.wolfthemes.com/retine/home/recent-photos/

Can you open in this way stock photos and the tags under the search bar in a new tab? It doesn’t work on different machines.

thank you again

Hi,

There is nothing in the theme interfering with the right click mouse event.

For more help, please post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.


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I see other people have pointed that out.

I’m checking this at the moment.

Hello! There are some an issues:

1 – If you click on “View all posts by… ” (or the avatar) on a single post page then you go to a page with photos, not with blog posts. So if a writer hasn’t published any stock photos, you come to an empty page. Can you please check it?

2 – Stock photo header has alignment issues when opened on mobile. Search field has more space on the left. Check this page.

3 – Tags in media don’t work :(

Thank you!

Hey there,

1 – As the theme is designed for stock photo websites, the author page is redirected to the author’s uploaded photos. This behavior can be removed by using the child theme included in your theme package and pasting this code in the child theme functions.php file

remove_filter( 'template_include', 'retine_redirect_author_page' );

2 – Thanks for letting me know. I will fix this ASAP. In the meaning time, you can paste this code in the customizer CSS tab to fix it

.is-photos .post-title-container{
    padding-right:44px!important;
}

3 – Not sure to understand. Could you elaborate?

All the best!

Hey, thanks! Regarding the last question – categories and tags for media now work for me fine, strange… :)

Hey there,

Glad to hear that!

All the best.


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Tags in Media are not counting any solution for that.

Hi, great theme. However we have a massive issue on performance. We run a good server with 2 cpu and 4gb memory however (already upgraded to the performance issue) but still getting the server to 100% with just viewing the page. PHP 7 and MySQL 5.7. Please run some tests again and try to fix it.

Thank you.

Hi,

There is a known issue with the automatic watermark feature on some server when it is set to “repeat”.

For more help, please post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.

Hello Wolves,

I really like the look and many features. Before I buy:

My purpose is displaying my clients photos+ VimeoTube links of Homes/Rooms Some of that content is only advertised to their prospect buyers and will not have a title, name, address etc. Just the name of the real estate agency.

Likely only a reference number is needed and if my site gets many (hundreds i hope) of posts…I don’t even want to display thumbnails. Just the links. You know, just…. text. (like a phonebook).

1) Is it possible to turn off thumbnails and just display a list? 2) or only display a search box where you must enter a reference nr the agent gave to his prospect?

I have already seen and tried your search function and it works nicely. Also seen your protected portfolio function. I am impressed so far!

Thanks for your time and help.

hey there,

Sorry for the delay. I would say you would need some customization to modify the theme to suit your needs. This theme is made to showcase photos in the first place so it would require some modifications unless you simply want to use the blog for this purpose.

In this case, simple posts with the standard blog layout without featured image should do the job.

All the best!

Thanks, I thought of another solution for separating my clients content; password protected pages. I already see password client portfolios in your demo: https://demos.wolfthemes.com/retine/client-gallery/proof-gallery/

So before I buy Retine 2 more questions:

1 Can I display videos instead of photos in the client gallery? (youtube etc) 2 Does Retine allow me to put passwords on other pages or albums besides the client gallery?

Q1 is my deal breaker, am standing by to buy. Thanks in advance,

Ruben PS Future plans to add sign-in/register and member-only functions?

Hey,

1/ No, you can only upload an image gallery in the client gallery.

2/ You can password protect any page or post.

I hope it will help!

For the stock photo theme, is it possible to create multiple authors and sort by authors? I’m trying to click on the author at the bottom of the image and it goes to a blank page. I’m hoping to create individual pages for each author that has their images. Hoping this is a possibility or something we can implement. Absolutely beautiful theme and something that looks like it’ll fit our needs if we can have multiple authors/author pages that have their images.

Hi,

I’m glad you like the theme! Thanks for letting me know. It will be fixed in the next update very soon.

All the best.

The issue is fixed. The update will be available very soon. Thanks for pointing this out.

I’m not going to lie. I bought your theme by mistake. I’m now trying to make the best out of it but there is no good documentation on how to get your stock photo site up and running like a pro. I’ve been fighting with this theme for hours

Hey there,

You can either create an empty page and use the “Stock Photos” template (at the right of your text editor) or use the “Stock photos” page builder element. https://docs.wolfthemes.com/documentation/theme/retine/#photos For more help, please post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.

You can also import the demo content to help you to get started. https://wolfthemes.ticksy.com/article/11656/

Kind regards.

Hello,

I’d like ask some things before I purchase this beautiful template.My questions refer to the Stock Photos theme of the site.

- Is it possible to see the number of downloads of certain images as an icon on the image (such as the like)?

- Is it possible to see the number of downloads of certain images in my WP account?

- When I click on the magnifier icon and open the full size image in lightbox the image starts flickering.It’s like endlessly reloading itself or something like that.I tried Firefox, Chrome on multiple computers.

- Is it possible to turn off lightbox and remove the magnifier icon from the photos when you hover on them? Instead I would direct users to the single photo page without the lightbox option.I’d like to keep the Like heart only and if there is a way I would display the number of downloads.

- Looks like to me that this page use an infinite scroll feature.Is it correct? - Is there a way to limit the number of loaded images and use a “Load More” kind of button in infinite scroll?

- Is it possible to use it with pages instead of infinite scroll?

- Is it possible to split up displayed images and add sections between them? For example: use a counter or advertisement tab after 25 images / or after every 25th image then display images again

- Is it possible to display like counter or heart only? Can I see the number of likes in my WP account?

- Is it possible to set ie.15 header images and get them changed randomly on every load?

- I tried using the Search bar (with woman, man, sea) but only a white page came up, but when I click on the text below the search bar it works fine.Is it because of the demo or is it a bug?The proper search functionality would be an important part to me.

Thank You

Hey,

-I can’t recommend any plugin like this as I didn’t try any plugin like this with Retine.
-Yes. You can add this CSS snippet in the customizer CSS tab, or in your child theme style.css file.

.photo-item-meta .download-icon{
    display:none;
}

-Yes. You can use the “offset” option to set the number of posts that should be skipped in the beginning of the query.

I hope it will help

Ok.Thank You.

Last question before I make the decision.

- Because it’s not possible to track downloads in the theme I might use Google Analytics for this instead.Is there an option in the theme where I can insert the GA tracking code? (through the settings or costumization or something like that)

- Is GA Events tracking supported by this theme?

- If it’s not possible, then is there a GA tracking code plugin (supporting GA Events) that works with this theme?

I browsed around the web for themes like this and there are some using Easy Digital Download that has the tracking downloads feature but I like your theme the most by far and I really like to build my content on this one but tracking the number of downloads in some way is essential and without that I cannot use it.

Thanks a lot

Hi,

This is not a theme related feature and this kind of feature belongs to the plugin territory. I have a light plugin on my website, though, made to output your google analytics code very easily by just entering you GA code in the admin. But this plugin doesn’t track specific events. https://wolfthemes.com/plugin/wolf-analytics/

I hope it will help

hello Wolf theme i am waiting for next update , we talk about in GAIA Theme Discussion . i have 3 or 4 suggestions for this theme , can i send on mail ? Thanks .

Hey there,

Sure you can send me an email to help@wolfthemes.com

Cheers

Plz check your mail … thanks

Hi do you have any kind of scrolling or carousel element? I would like to create a scrollable sponsors section using several team member elements in a row and would like visitors to scroll left or right (instead of stacking multiple rows.

Hi is there anyway to make the countdown text (numbers and text) bigger and bolder? I tried using inspector to find the relevant classes but since the content changes every second it won’t allow to narrow in. I would have submitted a support ticket but you portal is closed.

Hey there,

You can add this CSS snippet in the customizer CSS tab, or in your child theme style.css file.

.wvc-countdown-container .countdown-amount{
  font-size:48px; // number size
}

.wvc-countdown-container .countdown-period{
  font-size:24px; // text size
}

I hope it will help!

Perfect. Thanks again!

Hello there! Great theme! I have some pre-sales questions:

1 – I want to make a photo stock website, can I have my homepage featuring recent images plus recent or featured blog posts and maybe a sidebar for widgets? Is it possible? 2 – Is “stock photos” a custom post type and can I convert already published Image-type posts to “Stock” posts? 3 – Did I get it right that different blog category pages can have different layouts? 4 – Is it possible to have a custom sidebar for some posts/categories? 5 – Can I combine “sale” and “free” options for one image? Depending on a size or license, for example.

Thank you in advance!

Hey there,

Yes, you can build any type of section on your home page.

The stock photo feature uses the media library and add category, tags and other options for each photo. You can also link a photo to a WooCommerce product.

Yes, you can create different pages with a different layout for each category if you want.

You can only choose between free download and purchase, sorry.

I hope it will help

Thanks! Sounds promising :)

Just bought your this theme. Very excited to have your theme for my project(s). | Two items:

1. Child theme screenshot says Tune theme (you might want to update)

2. Child theme versions is 1.0.1 – I keep getting a message saying “There is a new version of Retine Child available. You have version 1.0.1 installed.” I have the envato updater plugin installed and connected through API but still can’t update or get this message to disappear. Please advise?

Loving the theme so far! Two things:

1. Team Members elements seems to be blank on demo and demo import: https://demos.wolfthemes.com/retine/elements/team-members/

2. I tried to submit a support request today but got the page that said you’re closed. I get that it’s the weekend and I don’t expect an answer during off hours but we should be able to submit a ticket into the queue whenever.

I’m glad you like the theme!

1. Thx for letting me know! It’s fixed now. And on your side, simply upload an image for each team member to fix this.

2. We got a lot of tickets to deal with and we’re only two to handle the forum (mostly one because I’m very busy developing new themes :)). Closing the form on week ends allow us to contain the amount of ticket a bit. Sorry for the inconvenience.

All the best!

Thank you for the response and updating the team members element. This is great for my needs for creating a sponsor section for my event site.

The problem with not allowing for 24/7 ticket submission is that I need to note down the issue, set a reminder and then submit the ticket later (possibly loosing my place in the actual order of discovering the problem / question).

We are considering this theme for a customer, but there are a few questions: 1. Do you intend on providing a default ‘free download’ setting? 2. As we intend to implement a front-end photo editor (add some text to existing photos or upload a photo and save it) how are photos treated (posts, custom posts, or media items). We need to know that to make sure the front-end photo edit plugin of our choice is compatible with the theme (or doesn’t require too much work to make it work). Thanks.

Hey, the theme respects all standards about translatable strings. It should be all good.

I hope it will help

We are already implementing the theme and as far as we can tell, the ‘favorites’ functionality does not keep tabs of which user has favorited what. We are only seeing that for every image there is a count of the ‘likes’. Are we missing something or do we need an extra plugin for true favorites functionality, where a user can save and see his or her favorites?

Hey there,

Yes, these are not favorites like a wishlist. Thes are simple likes and are made to order the photo by popularity. Popular images are ordered by views and likes.

Anyway, this is a good suggestion and this is something I may add later.

Cheers

Hi, I cannot access support, no email with password is received and neither facebook login seems to work. I wanted to point that many of the pages related to stock photos do not load/work in demo content.

Hey there,

Please send me an email to help@wolfthemes.com so we can work this out.

Talk to you soon.

Pre sales question – does this theme have a ‘dark’ setup with black bacgkround, or is this easy to achieve with theme options?

Perfect – thank you for the swift reply. Apart from the demo being very slow it’s really impressive and just what I’m looking for. Any progress on making it faster likely?

The demo landing page is a bit overloaded. I will probably remove one or two sections.

But a regular home page like the “Albums Masonry” one, for example, has a pretty decent loading speed. See the last GT Metrix report. https://gtmetrix.com/reports/demos.wolfthemes.com/pyXfQIm5

Anyway, I’m always working on improving my themes performances. So if any progress is made regarding this matter, be sure that it will be available in a future update.

Additionally, here is a post I wrote about the best plugins to improve the loading speed. https://wolfthemes.com/2017/01/3-essential-free-plugins-to-speed-up-your-wordpress-site/

I hope it will help

Thank you – great responses.

I bought the theme but when I try to activate it I see a white page. In the log I see this error

PHP Parse error: syntax error, unexpected T_FUNCTION in wp-content/themes/retine/inc/theme-functions.php on line 704

Can you help me?

Hey there,

Be sure that your server fulfills the minimum server requirements: https://docs.wolfthemes.com/document/server-requirements/

Is your PHP version superior to 5.4?

Issues you may encounter, such as demo content fails when importing and similar issues, are generally related to excessively low PHP configuration limit settings.

For further help, please post a ticket on the forum https://help.wolfthemes.com/submit/

Please provide your login info in private reply if needed.

How to post a private comment http://help.wolfthemes.com/faq/how-to-post-a-private-reply/

Kind regards.

Congratulations!

Amazing Work, Good Luck With Sale :grin:

Thank you!

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