298 comments found.
Awesome theme Mikado.
Pre-purchase question – is it possible to set this theme up as a “one page” website? I have a client who will initially launch with one, but as the business and content grows, will swap it back to a “multi page” site.
Ideally we’d just use a homepage template and no subpages, but I assume visual composer should allow this? Along with changing nav page links to internal anchor links down the one page homepage to navigate sections?
Thanks!
Hello,
And tanks for the interest in our theme.
Theme supports anchoring – scroll to functionality to one page sections, but also links can be configured to scroll to sections on multi page websites if needed. Also, multiple pages can be added to site at any time in order to extend and convert one page site to multiple pages site.
If you need anything else just let us know.
Mikado
Hi the theme is awesome, works great and everything but I just have one question. How can I make the logo bigger? I tried adding a bigger image size, increasing the logo height on mikado options but nothing works the logo its the same size on the header. Do I need to add a CSS code?
Hi there,
Logo size is determined by header height because of responsiveness, so to have bigger logo, you need to increase header height. In case that you want to increase it with some css code, please contact our support at https://mikado.ticksy.com/ and share a link to your site so they can provide you with a code for the header type which you are currently using.
Mikado
I have used demo content to develop my website but revolution slider not responsive why?
Hi again,
Revolution slider can be configured to be responsive and also you can set content position for various devices from its options. We are just covering compatibility for included plugins so for everything related to plugin options and it setup please check plugin documentation https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Mikado
I received the notification like update the revolution slider but when i try to update revolution slider its please activate the plugin ?
Hi again,
We already explained that you cannot activate bundled plugins, and that they will be updated trough theme update, so after updating the theme you need to uninstall plugins and to install them again in order to install latest included version of that plugin. This is explained in Envato article https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.126298381.12024323.1505112735-1238405550.1496215125 so please read it again.
Mikado
How to activate both revolution slider and Visual Composer
Hi there,
That is normal. Bundled plugins are included with extended license which cannot be given to end users according to Envato rules. This is explained in details in following Envato article https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.245886596.1068361229.1494855372-1438803025.1429707923
Mikado
how can i activate my theme ?
Hi there,
We do not require theme activation and it is just important to use one license for one domain, since one regular license covers one installation, but in case that you want to use auto updates, you can use Envato market plugin https://forums.envato.com/t/envato-market-wordpress-plugin-beta/21639
Mikado
Hi Mikado Team! I have this theme already done to update my website client. After I export with plugin (all in one migration) to clientserver we found to erros:
1 – the processos of migration doesn’t work good 2 – this message is availble after import: Parse error: syntax error, unexpected T_STRING, expecting ‘)’ in D:\web\localuser\markatextil\www\wp-content\plugins\mkdf-core\main.php on line 11
Hello,
T_STRING is PHP related error, so try to contact host and ask them to increase PHP version according to WordPress requirements – at least PHP 5.6 which is minimum for WooCommerce. If you continue to have problems afterwards please submit a ticket for all support related questions at https://mikado.ticksy.com/ and our team will gladly assist.
Mikado
Hi,
Mikado Eliptical Slider time transition do not work. I change value 0 or 10000, the slider speed (Animation speed between each slide) is the same… Can u help me or fix please ?
Hello,
Please contact our support by submitting a ticket at https://mikado.ticksy.com/ so they can check this, and they will propose a fix if needed.
Mikado
Done
Thank you.
Hi Probably there is a bug on the mobile menu. Looking your demo site, if I resize the width of browser and I push on the menu icon, I can see only the home voice and nothing else. can you check please? and fix it if there is a bug? all other voices are hidden
thanks bye
Hi found another bug: the thickbox popup is not completely responsive, in fact it doesn’t resize its sizes if I resize the browser size, you should use a thickbox like fancybox
bye
on the other theme “medigroup” there is not this bug
Hi there,
You need to test trough emulation and to refresh page https://www.screencast.com/t/2qL75pan and not to just resize browser, since theme us built on fixed css framework, and some script needs to be initialized on page load. Again you need to test trough emulation which will emulate actual device. Resizing browser window is not good representation of responsiveness, and in case that some elements needs to be adjusted a bit for some smaller screens, our support can provide you with a css adjustment fix in case that you need it, and if you decide to use our theme.
Mikado
Hi yes now using “responsive design mode” option with a mobile selection it works. with your other theme it is not necessary. another question: The appointment blocks are not on this theme as in medigroup? thanks
Hi again,
In MediClinic theme, booking option is available from doctor page, e.g. http://mediclinic.mikado-themes.com/team-member/jordan-kelley/ since it is more natural to know which doctor is assigned to patient, or patient want to book appointment to a certain doctor, and on this page, all information are available.
Mikado
You’re welcome.
Hi,
how to disable all function about Woocommerce OR make to catalog mode only ?
Thanks for help.
Hello,
If you don’t want to display prices, simply do not set prices for the items you are selling, and users won’t be able to purchase items. Catalog mode option isn’t available in WooCommerce, and if you are interested in such functionality then check if they maybe offer extension for that.
Mikado
Hi the theme comes only with english language? for a second language like italian the translation should be done by myself for example using loco translate or WPML?
thanks
Hi,
And thanks for writing in.
Yes, theme comes in English language, and additional translations needs to be done by end users according to their needs. Poedit software https://poedit.net/ is native way when creating translations, and its free version is capable for doing this, but users finds it hard, and in that case WPML can be used with its string translations extension, and our theme is fully compatible with this plugin. Also, you can try other plugins like popular loco translate.
Mikado
Hi i can’t save any change made in pages or post and in the console it says `new ZeroClipboard(elements, options)` is deprecated. See docs for more info: https://github.com/zeroclipboard/zeroclipboard/blob/master/docs/instructions.md#deprecations And by the way when i edit a page or post is very slow, i’m working in a local environment, some hours ago it worked just fine, now i’m about 4 hours trying to edit a single pages with no luck… any help?
Hello,
zeroclipboard is used by timetable plugin, and because it is maybe deprecated it shouldn’t cause any issues. Author of this plugin released updated recently, so we can see if this will be fixed with never versions so try to get in touch with our support by submitting a ticket at https://mikado.ticksy.com/ so they can send you a link to download never version so you can test this again.
Mikado
I did but still no answer…Everything worked just fine and i cannot edit any post or page, i can’t even change the status (publised/unpublished) of my content
It also shows this message: [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
By the way I created a second ticket and I have’t got any answer, not even they have read any if my messages… 
Hello,
And sorry for the delay. There were some issues with Ticksy and now finally everything is running smoothly. We just informed support team, and they will reply to your tickets asap.
Mikado
i want to buy this item but i have some questions : can i make this template as one page website? does the search supporting location ?
Hi there,
Yes, there is possibility to add anchors to sections on one page website and to link to them from different menu items in order to trigger scroll to functionality on click. Regarding search, it is default WordPress search functionality so all post types on your installation will be included in the search.
Mikado
Hi !
Before buying your nice theme, I was wondering a few things :
° Does he work well with the plugin WPML ?
° I see that you can have a client account. Is it possible to make the shop only visible by people who have an account ?
° Finally, I actually don’t really need a e-commerce, what I’m looking for is an ordering module. Is it possible to change the e-commerce with a trick like setting the payment method as paying later and change the name of the payment method ?
Thanks !! 
Laura
Hi Laura,
And thanks for the interest in our theme.
1. Yes WPML plugin is supported by the theme and it will work well
2. Shop functionality is achieved by WooCommerce plugin, and this plugin don’t have option for hiding shop to users only.
3. This isn’t possible with WooCommerce plugin but you can search for some extension which they offer, or you can contact them regarding that.
Mikado
Hello, first excellent job with this theme and we really love it. But i have 2 pre-purchase questions. 1. Can i add multiple maps on the section 2. Can i add more buttons on the header section?
Hello?
HI there,
And sorry for the weekend delay.
1. Map element can be added multiple time to any page but if you are referring to some particular page, please share a link to it so we can answer more precisely.
2. It is possible to add additional info to header area, but note that available space is much smaller on touch devices like smartphones so too much information may be too much an or to look ugly and it is best to plan only really needed info inside header top area.
Mikado
Hello, and thank you for the answer. We really love this theme and we going to buy it. I hope if we got some problems or questions you will support us.
Hi,
We’re glad our theme suites your needs. Of course, you get 6 months of free support included. To access your support service, please open support ticket at https://mikado.ticksy.com/ and our agents will assist you on any problem.
Mikado
Hi, does this package include the license for visual composer? because when I installed it, there is a support message that says I need to purchase a Visual Composer License.
Hi,
That is perfectly normal and according to Envato rules. All bundled plugins are included over extended license and plugins will be updated trough theme update as explained in following Envato article https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.245886596.1068361229.1494855372-1438803025.1429707923
Mikado
Ok, it still shows “No license found” and I want to know when will this be ready? I have the receipts and everything do you need something from me?
Hi again,
Yes it will still show “No license found” but you are perfectly fine to use bundled plugins since they are included over extended license as previously explained.
Mikado
Thanks, great job with the theme btw I have another question. When I import the xml file it has almost all the icons and information but somethings are missing like the positions or measurements shown on your demo (for main home) and some others, how can I import the same page as you show on you demo?
Hi again,
Please submit a ticket to our support and share a link to your site so they can see what is missing and also provide WordPress admin access so they can place missing content or to be able to import demo again if needed. You can submit a ticket at https://mikado.ticksy.com
Mikado
Hi, where can I find mockup PSD like this in your demo url http://mediclinic.mikado-themes.com/medicine-store/ (box, background ?)
Thanks for help.
Hello,
Unfortunately we are not selling PSD files separately, but if you purchase the theme, our support can provide you with some PSD-s. You can contact support ream over support forum at https://mikado.ticksy.com
Mikado
Hi,
I would like to remove the Doctor’s work day section from the Doctor Showcase page. How do I do that?
Hello,
When you edit team member and leave work days boxes empty, they won’t be rendered on front end https://www.screencast.com/t/Nclpd0EFaZfb and if you want to hide this part entirely for all team pages, you should be able to do so by adding custom css code below from Mikado Options > General > Custom CSS field:
.mkdf-team-single-holder .mkdf-ts-info-row:last-child {
display: none;
}Mikado
How do you install the demo content? I’ve tried and waited for hours.
Hello,
Try increasing some PHP directives, and repeat demo import few times like explained in this article https://mikado.ticksy.com/article/10511/ , and if you continue to have problems please contact our support with login information as suggested there.
Mikado
Hello again Mikado, Can i ask how can i make the header to look like all the pages ? Like the “main-demo” ?? Because i managed it on the main page, but on any other new page i make the header is not showing correctly, it’s going on the middle and the menu is not staying on the same place….
Hello,
Header options can be set from global options (Mikado options > Header), and also per page options (when you edit page) and all local – per page options will override global ones, so if you want same look, best approach would be not to touch local options, and to set header options globally. If you need additional assistance you can contact our support by submitting a ticket at https://mikado.ticksy.com
Mikado
Thank you Mikado, i have found it. What i don’t find now is the option to change the 404 page, and to have the same global header options to the default wordpress “archive pages”
Hi,
Option is available from Mikado Options > 404 page, and you can set header and background from there. If you need to change something else which is not covered with options, you can contact our support by submitting a ticket at https://mikado.ticksy.com
Mikado
Thanks for the great theme. Is there a way to fix on mobile slider doesn’t go under the top menu?
Hello,
We are glad to hear that you like it.
Slider on mobile deceives is positioned below header, it is not behind it, and it is showing like that on our demo https://www.screencast.com/t/KFQrwN7eCB7l . Header on our demo is set like on provided screenshot https://www.screencast.com/t/90rZbW0nQ
If you cannot configure header like on our demo, please contact our support by submitting a ticket at https://mikado.ticksy.com and provide WordPress admin access and a login link in your ticket, and one of our supporters will investigate your settings, and he will try to help you out.
Mikado
Interesting. It only shows me two header options in header section.
Hi again,
Maybe you configured something differently. We cannot tell you much more unless we see your back end. If you continue to have issues with this, please submit a ticket to our support as suggested previously.
Mikado
Sorry toke screenshot with my phone. https://ibb.co/nDnPua
We understand that there is something configured differently on your installation, but we cannot know what may be causing this until we inspect your back end so please provide WP admin access in a ticket over https://mikado.ticksy.com
Thanks, Mikado
Hi, whether it is possible under our doctors create directories by selecting the specialization? Is there a possibility of such sorts after expertise. I wish not to display all the items at once.
Is it possible to click in the tab of the doctor led to a different subpage instead of to book a visit?
Hi,
And thanks for the interest in our theme.
There is no separate field for specialization, but you can add it instead of Doctor position or within description below, and since field is using visual editor you can also style that text according to your needs. Sorting functionality isn’t possible right now, but we will suggest this to our team, and they will consider it for some future theme updates.
Button is for appointment only, but it won’t be displayed if email isn’t specified, so some other button and a link can be added with Visual Composer within content body.
Mikado
