213 comments found.
What are the possible theme widgets for the lesson sidebars? This is a great looking theme, and I love that it’s possible to register for a free course, but I’d likle to see a course progression widget in the sidebar. There is a “Legend” on the course page so I would expect there should be a course progression widget?
Hi bridieamelia,
Sorry, this theme doesn’t support progression widget in the sidebar now. We’ll try checking again. If it’s possible, we’ll update in next version.
Thanks for interesting our theme.
Thanks – I know from past experience with LMSs that this is a top priority! It would be great to see you make it happen
but for now it means a no from me
This theme is very buggy and limited. Do you offer a better theme with improved customization without the need for custom coding that uses the exact same courses functionality? Theme is very much overpriced for what it is in its current state. It also lacks compatibility with newer VC functionality which is aggravating.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
1. I’d rather keep it public. I can’t possibly be the only person with issues with this theme.
2. I don’t sign up for support forums. I’d have 100 different logins.
This is my list for tonight, I’ll pick this back up tomorrow…
1. VC equal heigh + middle positioning doesn’t work
2. VC columns gap doesn’t work
3. VC rows aren’t clearing, I had to force it in the CSS myself
4. No obvious settings to change between v1 & v2 of course details
5. First course in line up doesn’t display in VC widget
6. No way to choose or change contents of course sidebar and b/c sections don’t have classes defined, can’t easily eliminate with css
7. No way to disabled search in navigation without the use of css
8. No real theme customization options (ie fonts, header variations, footer variations, etc)
9. Button is missing to be able to sign-up & pay for course
Hi,
1, 2, 3. There are some conflict with our theme now, we’ll try to fix it soon.
4. You can choose less module to change between v1 and v2 courses https://www.awesomescreenshot.com/image/2744137/dead90a8bf8f3b037c42720972c8f4975. Please send us screenshot this problem.
6. Sorry, can’t change content sidebar of course.
7. Yes, it’s impossible now if not use css code, we’ll update it.
8. We have a plan to update it in next version.
9. You need to install Woocommerce.
1-3, 7, 8 WHEN will it be updated? I need to work on the site NOW not when you decide get the theme up to the times. What’s going to happen is I’m going to have to HACK this theme with CSS and then when you do decide to update I have to manually undo all the work.
4 That screenshot is not relevant to the problem. I said nothing about modules. I am talking about the course display. I don’t want the default display, I want v2 per your demo.
5 It’s pretty simple. I have 3 courses. I set the VC course widget to show 3 courses in 3 columns. It only shows 2 of 3 courses, the first one in the line-up is missing.
6 It needs to be changed. There is information I don’t need or want. You shouldn’t be deciding for your theme buyers what is important or needed to be shown. At the very least you should have classes defined so that via CSS it can be removed.
9 OBVIOUSLY. Woo is installed and configured for the courses and the buttons doesn’t show up.
Hi,
Please submit ticket here: https://oceanthemes.ticksy.com/
We’ll help you fix now. Then we can update in next version.
The whole point is I don’t want to have to css hack it to fix the errors. Furthermore, if you already have the fixes prepped, make it public so that people don’t have to dance to have it all working properly. When will the update be released?
Please try re-submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Where is the template for the module page?
http://www.jobcrusher.com/training/modules/module-2-finding-your-first-product/?course_id=13506It shows the Module name at the top, followed by the lessons below it.
I need a template because for some reason there is no sidebar showing on this page, but there is a sidebar on the lesson page:
http://www.jobcrusher.com/training/lesson/f-p-p-s-intro/and course page:
http://www.jobcrusher.com/training/course/plr/So, what template do I need to create to target this page?
Hi,
Default module page is without sidebar but we’ll check this problem and update it if it’s possible.
Thanks.
That’s fine – but where is the default module template page? I will do it myself. I just can’t find a way to over-ride it.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Your support system doesn’t work in Safari. I get a white screen when I try to open a ticket. Can you just reply to me here and not force me to jump through more hoops?
Hi, if you wanna do your self, you can edit file “themes/learn/sensei/single-course/modules.php”
If you are going to offer support, I would appreciate that you actually care enough to CHECK before you give support. That file does not control that page. I have already tried that. I tried it again and there was no change, as expected.
Hi, try with file: “themes/learn/sensei/loop-lesson.php”
ARE YOU TRYING THIS YOURSELF? That file is responsible for the LOOP of each lesson and doesn’t control the page. I need to control the PAGE to add a sidebar to it. This is handled by your theme files, not sensei. From Woocommerce, “I did some more digging on this, as it turns out the Sensei template are responsible for only outputting Sensei related content. The other content on the page for example Headers, Footers and sidebars are controlled by the theme you are using on your site.”
Hi,
Module isn’t a page. It’s an archive lesson and if you want to customize it, you need to edit sensei template in folder sensei.
I tried edit file loop-lesson.php and it changed on module template. This theme hasn’t supported sidebar on module, you should do it by your self.
Thanks.
I found an issue with the theme. If I put a video link in the Video Embed Code section of a lesson, it does not obey the embed_oembed_html filter so I can force the video to be responsive. But if I remove the video from that area and put it in the body of the lesson, it can be responsive, but now every lesson shows as “Text Reading” instead of “Video”. Please advise.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I found an issue with the theme. If I put a video link in the Video Embed Code section of a lesson, it does not obey the embed_oembed_html filter so I can force the video to be responsive. But if I remove the video from that area and put it in the body of the lesson, it can be responsive, but now every lesson shows as “Text Reading” instead of “Video”. Please advise.
Hi, you can put it in the body of the lesson then input “video” text in the Video Embed Code section of lesson to show “Video”.
https://www.awesomescreenshot.com/image/2735494/7aaa521b9b215eefa4aeae108cf5d430Hi I can use this template with learn dash or learn press?
Hi,
You can use this theme with learn dash or learn press but the inner pages of these plugins will not be styling (default style).
Thanks for interesting our theme.
this theme include sensei plugin? am i need to pay again for sensei plugin?
Hello,
Sensei is free download and use, but if you need support, customize php files when use this plugins then you need buy a license.
Free download: https://github.com/Automattic/sensei
Need support from plugin author, need buy a regular license: https://woocommerce.com/products/sensei/
Thank you
hey …does it support rtl?
Hello,
Unfortunately, our theme does not support RTL language.
Thank you
Hi,
I have encountered severe vulnerabilities in its theme: Learn – Education, eLearning Wordpress Theme.
I specialize in Cybersecurity, therefore, i want to offer my services, remember that if those vulnerabilities aren’t corrected, they would lose sales, precisely because of Evanto Policies:
https://themeforest.net/page/customer_refund_policyThe vulnerabilities of the clients, but it depends on what they respond to me, remember that you have clients and already have that theme in production.
I have experience in the field of cybersecurity, i can show them, even, i have reported vulnerabilities to large sites.
I sent a message to the support but they still do not answer me. I will be attentive to the answer.
Thank you.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
I have already written a message and go 3 days without answer:3 days ago on Friday at 4:10am. So? want to continue with the same vulnerabilities?
Hello, We’ll support for your issues in today, Thanks
Hello,
It’s not my problem, it’s your problem. Since you do not want to lend yourself to solve these vulnerabilities of the subject, I require that I be reimbursed the money please.
Okey, I’ll refund for you, please submit a ticket on Envato refund system and I’ll refund for you: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund, Thanks
I just sent the ticket for the refund, please check, thank you.
Okey
Good morning,
Your subject is causing me a series of errors and I can not update the pages correctly.
The error that it gives me is the following: Got error ‘PHP message: PHP Catchable fatal error: Object of class WP_Term could not be converted to string in myurl/www/wp-includes/taxonomy.php on line 2280 \ N ’, referer: https://myurl/wp-admin/post.php?post=685&action=edit
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hello, I am getting a display error when you go into take the quiz. The questions are overlapping each other.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi folks, can’t see the preview of your theme, e. g. Google Chrome. Landing is the error page of the provider. Is it possible to fix it? Thank you.
Hello,
Please re-check demo preview.
I have fixed issues with our hosting, all demo work fine now.
Thank you
i, loving the theme but i have a couple of questions: i also have installed members pro and affiliate pro, plus buddy press. Now what if a member joins should it not create the same profile for all? or do they manually have to change their profile pics , details, etc?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Another question? Why doesn’t the shopping cart icon appear anywhere on the site? SHouldn’t it be in the header somewhere?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Bought your theme. I thought there may be more options available. Very limited. I have a few questions at the moment though;
How can I remove the login/logout buttons from the top header? How can I remove the search button from the menu bar?
Thanks,
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hello! we have your theme on our site, airceh.com
Anytime we update WooCommerce it crashes the site.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
on the video home page(sales page), is it possible to NOT have a menu? As i only want a menu for the members? i can see it only supports ONE menu, but i dont want it to appear on certain pages
ps already submitted support ticket, yet no response
Hello, sorry for response delay, we’ll try to support for your problem as soon as possible, Thank you
I have a pre-sale question, I am building a question and answer using a word press theme can I integrate your E-learning theme with 0ne login from the Qand A site so it’s seamless and doesn’t look like two. different themes
Hello,
Please use a theme on a website only, not use both theme on same website.
Thank you
do we have to buy Visual Composer?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Also are there any tutorials to this theme? looking to create a video home page, etc
Hello, sorry for response delay, we’ll try to support for your problem as soon as possible, Thank you
Hi, this is a pre sale question, I really like your theme
now, concerning Sensei, I have it downloaded in a demo website, and I’d like to know if your theme includes some better possibility concerning the courses… with a basic theme, sensei, its like an article to create the content… have you added like a page builder or a similar tool for the course content? thanks,
Hi, thanks for interesting our theme.
If you use Sensei plugin, you will not add like a page builder or a similar tool for the course content. It’s impossible.