4763 comments found.
I’m trying to set up an account so I can see your support forum. However every time I try and put in my details and my purchase code it tells me my purchase code is registered to another account?
Hi,
That probably means that you have already used the purchase key to create a forum account when you activated the theme. Please send us an email at contact@tagdiv.com and provide your item purchase key, so we can verify it.
Thank you! Simion C.
Ahh I see. I’ve taken the website over from someone else so they must have already created one. Thank you!
I have the following issue: The instagram-link inside the social widget on my homepage links to http not to https, which destroys my SSL. Where can I change the link? https://golf1.de
Hi,
Try to edit the Social Counter code here – https://www.screencast.com/t/jzYoy1N2W I will also add this to our list and we will investigate this for the next update.
Let us know if you need further assistance via email at contact@tagdiv.com and also paste a link to this ticket so we can identify you.
Thanks! Alin V.
Hi! How do I translate the date displayed in the header (upper left, enabled through theme panel), and the post dates (the one beside author name in posts)?
Hi,
The date format displayed in the Top menu can be customized in the theme panel
- https://www.screencast.com/t/IPF84MdgJBR
The date format displayed on posts is dependent of the WordPress general settings
- https://www.screencast.com/t/IZtE7Vzb6
The language of the date is also dependent on the WordPress general language set.
Thank you! Simion C.
When i want to share an article on facebook, the image and title do not show up https://www.about-technology.com/wp-content/uploads/2017/10/photo_2017-10-07_20-57-08.jpg
Hi,
The theme doesn’t add the og meta automatically, you need to use a plugin for this. We recommend Yoast Seo – https://forum.tagdiv.com/facebook-share/
If you have other questions or issues related to the theme please open a new topic on our forum – https://forum.tagdiv.com/
Thanks! Alin V.
Where do i found the scroll to next articule funtion like in vice and other magazines? Do you have a theme like that?
Hi,
If you mean infinite scrolling for the post page, that feature is not implemented in the themes. Please take a look the live theme demo for most of the theme features at the moment (check the Features menu)
- https://demo.tagdiv.com/newspaper/
Thank you! Simion C.
Hello, can you please tell me where can I download latest (Newsmag 4.1 ) version that you are talking about. I keep getting blocked from my hosting provider because they say that my theme is getting hacked and some random files uploadet on my hosting account.
Thank you for your answer.
Hi,
You can download the latest theme version from your themeforest account. Please check Downloads section and find Newsmag theme. Here you can find the update procedure – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Don’t forget to backup – https://codex.wordpress.org/WordPress_Backups Please make sure you clean any malware from your site.
Like you update wordpress or any other plugin, also the theme must be updated. We don’t test old theme versions and they may be vulnerable. We strongly recommend to keep your theme up to date.
Thanks! Alin V.
Thank you for your answer. The thing is that I have downloaded latest version from themeforest account and there is only version 4.0 not 4.1. And I have made everything as you described and problem continues.
Sorry if I’m wrong. Gonna try one more time and see if malware problem continues.
Hi,
Newsmag version 4.0 is the latest theme version. Please update the theme using the provide guide. Install only the plugins provided in the official theme package, deactivate all other plugins. Do not enter any code in the theme files and check custom codes you might have entered in the theme panel. Might try installing a security plugin and scan the website and database for malware.
Maybe your hosting provider can specify what exactly is getting uploaded on the server, so you could identify the cause of the issue. These are some useful general instructions and recommendations for WordPress security
- https://codex.wordpress.org/Hardening_WordPress - http://www.wpbeginner.com/wordpress-security/
Thank you! Simion C.
Thank you very much.
Hi, i am using the mega menu. Below the 5 related Articles with images there are shown 15 sub-categories as menu points. How could i insert more than 15 categories? I need 22. Thanks Patrick
Hi,
If you use mega menu features like it is specified here – https://forum.tagdiv.com/newsmag-mega-menu/ please note that the subcategories limit is set to 5 items and not 15.
Please send an email at contact@tagdiv.com and provide your site url so we can take a look and provide you an accurate answer. Also paste a link to this ticket.
Thanks! Alin V.
Hi, how can I align my logo to be to the left instead leaving some empty space in front of it? so it can be aligned with the menu bar. Thanks!
Hi,
Please send an email at contact@tagdiv.com and provide your site url so we can inspect this. Also paste a link to this ticket so we can identify you.
Thanks! Alin V.
hi admins, can u help me with this please. if i ad facebook video then i have lot of space between video and description and the frame is not the same size as (youtube/vimeo) videos. where can i change this? check printscreen—> https://imgur.com/a/yFSfP – thanks for your help
Hello dude,
Please ensure that you are using the latest theme version which is Newsmag 4.1 and if you do not have it, please update your theme via FTP way because this is the surest theme method. I have tested on my site and the FB video seems to be right fit on the page, without any white spaces. Also, if you are using some untested plugins, try to disable all of these and use only the plugins that come bundled with the theme core files and rule out any conflicting plugins.
Hope this helps!
Thanks for your understanding!
Catalin L.
hi catalin, yes if i ad a video just in the post its working fine, but when i use the “featured video” field and put the link there i got to much space under the video.. please recheck this option in your demo.. i have no other plugis active.. thanks anyway for your help 
Hello dude,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, you should provide there the item purchase code so we can identify you.
Thanks for your understanding!
Catalin L.
Nice themes! Is the News8 an updated version of the New4? What are the differences in these two packages? Which would you choose?
Hi,
Do you refer to the differences between Newspaper and Newsmag? They are 2 different themes and you can find more details here – https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/
Thanks for your interest! Alin V.
hello
how can i change password protection? i will put google recaptcha insteat of password protection in post/content
in here https://ibb.co/ccFkAb
thank you
Hello,
Our theme does not have any password protection so there is no official solution for password protecting content from the theme side. You can from WP though: https://codex.wordpress.org/Using_Password_Protection
Thank you! Bogdan B
thank you
Hello there, your support forum seems to be down. I need some support My click add (background image) are not working. It does not work on the hoe page, or in post view, but does work in category view? I have a development version of the site also and have disabled all plugins and it still exhibits the same problem? Link: http://www.mcnews.com.au/ Thnks
Hello,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
Is there any known reason why “Category Template Style 1” wouldn’t always load the Category links in the Category Header (td-category-header)? Sometimes they show, sometimes it loads a drop down.
Showing → https://i.imgur.com/FQcS4qD.png Not showing → https://i.imgur.com/IELWuRJ.png
Link to category https://cool-webs.com/tutorials/
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you! Bogdan B
Can I have this result with css and your help?
tnx
Hello,
Sorry but the modification is not simple to make as it’s a very complex part of the the theme that handles the moving of the elements to the dropdown. This seems like a simple modification to make but it will take a lot of work to do as the theme loads the minified version of the js and it has to be minified again as the theme now loads the minified version of the js file. You cannot make the modification directly to the js file.
Thank you for your understanding.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newsmag/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello, Does this theme support slider(static images not posts) on the header? If yes, do I need a third party plugin or is the functionality in-built?
Hello,
If you need an image slider, maybe this is what you are looking for: https://forum.tagdiv.com/gallery-2/ But this cannot be placed in the header. The header was not designed to accommodate site content. The header in our theme only allows a logo, ad and main menu.Thank you! Bogdan B
Hello, I am looking at 2 of your themes, NewsMag and Newspaper. I see you support the latest 4.8.x but not the latest WooCommerce though you state in the credits it is WooCommerce compatible. Will this in fact work with version 3.1.x ? And can you confirm if Revolution Slider that it would work as well?
Hello,
Our themes both are 100% compatible with the latest version of Woocommerce and revolution slider which is included free of charge in the theme package.
Thank you! Bogdan B
Check out what our customers feel about using Newsmag!
Hi guy nice theme quick question i can’t find well detailed instructions how do i set like sports demo page. I see in the theme you have it i do not want to upload the content i try without the content not even close. Any ideas.
Hello,
The easiest way to make an exact copy of the demo page is to install the demo with content. After that, make a copy of the homepage and then reinstall the demo without content so you are left only with the copy (as the dummy data gets removed when uninstalling a demo)
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
I’ve see that I can download a 4.0 version of your theme. But in my site I’ve 3.4 version and I read there that are not updates available… why and how can I fix it?
Hello,
Please use this guide to properly update your theme: http://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you! Bogdan B
it seems you do not understand my questions here. maybe because my English … I did NOT ask how to upgrade … I know how to do it from ftp.
I asked:
- why I don’t see any updates to your theme in my wordpress, while others themes i see it?
- How can I fix the problem? and I’m talking about the problem that I do not see updates of your theme!
tnx
Hello,
Premium themes cannot be updated through WordPress as you would standard WP themes.You can only see such notifications if you install the envato market plugin.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
how can I center the logo in footer area? I’ve set “style 4” but I would logo centered and text left alligned. Now is all left alligned… Tnx
Hello,
The footer style 4 logo is already centered: https://www.screencast.com/t/L6PCM38g
As for the text alignment, you can add this code ion the theme panle-> custom css box:
.td-footer-template-4 .footer-text-wrap{
text-align:left;
}
Thank you! Bogdan B
sorry but it’s not that I see in my theme panel. Please see image attach: http://www.screencast.com/t/Z30evFtCHyvj I see that and it’s ok for me but I would only logo centered Tnx
Hi,
Sorry but for the newsmag theme you will have to use footer style 5 in order to have a centered logo. Other footer styles will not allow you to center the logo as they are split into multiple columns.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newsmag/ The comments section here is destined for presale questions.
Thank you! Bogdan B
wow !!! You may not be able to center logo using css ???
Hi,
You can center it in the middle of the column using this css code.
.footer-logo-wrap img {
margin-left: auto;
margin-right: auto;
}
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newsmag/ The comments section here is destined for presale questions.
Thank you! Bogdan B
with ”!important” work… tnx
