128 comments found.
Hi, how can i edit the header to have the logo in the middle and the menu options on the left and right?
Hi,
Sorry for the late reply but i have been out of the office these days. Please post your question on the support page, https://treekode.ticksy.com/ i will be happy to help.
Best Regards
How can i remove the light logos and keep the darks only? I do not need light logos and the theme does not give me the option to remove it. Having extra 2 images is just extra request to the server which slows down the site. Thanks
Same like your other post, you need to renew the support for that i can help you. Best Regards
Hi, It is just one simple question, can’t you help me with this one time? I dont want to buy a license for just one single question. 
All I need to know is how to remove those extra logos since the theme itself does not provide an option to remove them.
I would really appreciate if you could help me as a one-time courtesy.
Thank you
by courtesy support i check the theme to see if it’s possible to do what you want, and unfortunately is not. The system works with the two different logos, to making it work with only one, i will need to change, structurally, the code, and that will evolve a lot of changes. I will try to implement this feature in a future update. Best Regards
Hi, thank you for checking. Yes please, it would be great to have that in the future update because it’s just extra request to the server if someone is using just one color logo.
Does this theme have an option for a lightbox video? Like this theme does http://themenectar.com/demo/salient-startup/ you can see the Play button on the right side of the banner, once clicked it opens a video in a lightbox.
Hi,
No the theme doesn’t have this option, but you can set it via Revolution Slider plugin, like i have on my other theme (http://treekode.com/quercus/demo4/).
Post your question on the support page and i will provide you this slider example for that you can import it to your website.
Best Regards
Hi, support ticket did not work, i was not able to open a ticket, what is you email address? I will contact you via email. Thanks
Hi, as i see on your profile your 6 months of free support has expired. If you want access to the support site and get more support you will need to renew the support. After that go to your account on ticksy and you will have access again. Best Regards
Hi,
Is there any plans for a major version 2 update with new features?
Thanks
Hi,
Yes i have plans for the version 2, new demos, news menus and other cool stuff.
Best Regards
Hello,
before i purchase your theme i have a question:
is it possible when i use the Mutli page boxed, to have a video (fullscreen if possible, otherwise boxed) at the ‘Home’?
So what i’d like is the ‘Home’ of ‘One page demo 5 (Wow Factor) and the rest like the ‘Mutli page boxed!’
Please let me know if this is possible.
Regards, Quint.
Hi Quint,
Thanks for your interest on my work
Yes it’s possible, the only thing we need to do is load the slider directly on the theme files. I can do it for you, just post your question on the support site. I setup an example for you, please check http://dev.treekode.com/maple/
Best Regards
Thanks for your reply. Yes, But then with the Mutli page boxed menu styles… Last question: I mainly use video for portfolio, is video included as an option within the portfolio, and perhaps others sections of the website? Regards, Quint.
Yes it’s possible too have boxed menu style, please check the link now. Regarding the videos, yes you can add videos on the project, and project singles, and on the pages/sections you can use the video page builder elements to add videos too. Best Regards
Yes, so, Multi page! Example is one page… I’d like to choose the layout for example from ‘about us’ , from the Multi page boxed. http://treekode.com/maple/boxed-layout/about-version-1/
What a confusion i make here sorry! So basically what you just want is have the slider of the one page on the multi page boxed version correct? Yes all contents are inside the package (all demos with all contents, sliders etc), after install the theme, you just need to import the multi page boxed demo and then import the slider of the one page, nice and easy. Here the example http://treekode.com/maple/boxed-layout/ Note if you want a wide slider at the homepage, like the one i show in the above link, i can manage to add it too. Hope this time i understood your request
No worries
Yes! That is exactly what i mean!
One more thing: on my iPhone 6s-plus, the homepage of the ‘multi page boxed’ is not at all centered. It falls off on the left side, and open white space on the left for several items within the home scroll down..
open white space on the RIGHT. Sorry…
Yes i have a wrong code here that’s pushing the content to left, fixed now
Hi there, i am trying to add video’s to the Cube portfolio plugin. But for some reason i can’t figure out how this is done 
There are many tutorial video’s for the plugin, but not on how to add video’s. Can you tell me how this is done?
Regards, Quint.
Hi, please post your question on the support page, i will try to help from there. Best Regards
Hi
Please check my ticket #1274339
Cheers Marc
Hi Marc,
Like i have announced i have been on vacation the past week. I’m back now, i will put all emails and support tickets in order now.
Best Regards
Hi guys,
I’m out for vacations until August 21, 2017. All support for my themes is closed until that day. Thanks for your understanding.
Best Regards
Hi
I really need a support for my ticket #1264188 asap
Cheers
I answered all your questions, please take a look at the support page. Best Regards
Hi
Thank you so much for the very responsive support
I have a few questions about the Preview & Flipbox
Please check my ticket #1268729
Cheers Marc
Answered
How do you edit the footer?
Hi, sorry i have been out these last 4 days. You can edit the footer on Appearance -> Widgets.
If you need more help, please post your questions on the support page https://treekode.ticksy.com/
Best regards
I’m about to purchase this theme. But I’m concerned about the slow loading time. Is it because of the demo site? Can I make the page load faster?
I love everything about this theme. It’s just too slow. If you have links to webpages using this theme to check the loading time, it would help.
Hi,
Thanks for your interest on my work.
Currently the main demo (multipage) is taking 4.5sec to load the all page. I think is a good loading speed.
Send me a email to treekode@gmail.com, i can send some examples for you from other buyers that are using Maple theme.
Best Regards
Hi, After to import in wordpress tool the options.xml file of OnePage4, i recevied this message : Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number
Somebody could to help me please ?
Hi,
Thanks for your purchase, truly appreciated! 
Please post your questions on the support page https://treekode.ticksy.com/, i will glad to help you.
Best Regards
You Should know your support site login with Envato doesnt work again. The contact 7 form doesn’t work with your theme just reloads the page and doesn’t send an email can you advise.
Hi,
Thanks for your purchase, truly appreciated!
Maybe envato API was down, please try to register again and give me feedback.
Best Regards
Hi guys I am trying to login to you support system through Envato and it isn’t working.. I am trying to edit the Homepage Template but the only thing that shows up in the editor is the revolution slider..nothing else.. When I try to use the onepage template the same thing happens but then when I go to look at the live page it is blank.. How can I edit these templates with the visual composer?
Hi,
Many thanks for your purchase, truly appreciated!
Maybe the envato api is temporarily down so you can’t login. Please try again in a few hours.
Regarding your question, if you are using a one page template, you should know that each section of the onepage is a separated page (same like multipage) and the system will organize the sections on the frontpage by the position of items on the main menu. So, to edit the content of each section, you just need to go to wp menu -> Pages, and there you have all the pages to edit, about, service, etc.
Best Regards
Hi, can you just give me the html code for the contact form to have the same look as your demo ? Thanks
Hi,
Many thanks for your purchase!
All support requests are conducted to the support page, please post your questions here https://treekode.ticksy.com/
Best regards
Hi,
How could you appear top bar fixed?
Hi,
Many thanks for your purchase, truly appreciated!
All support for my themes are conducted to the support page. Please post your question here https://treekode.ticksy.com/, i will be happy to help you
Best Regards
Perfect!
Hi
I bought and use this theme it nice. But I wonder how I can get the same contact form style as a demo?
Hi,
Many thanks for your purchase, truly appreciated!
All support for my themes are conducted to the support page. Please post your question here https://treekode.ticksy.com/, i will be happy to help you
Best Regards
your support website .. the login with envato function isn’t work
Hi,
Please try now, maybe you tried when envato api was down or the guys at ticksy are changing something on the site. I think it’s working now.
Best Regards
Yes, it work now. Thank you.
Hey!
Awesome theme!
Just had a few questions:
1) Is it possible to have SVG support for the logos? 2) Can the font-awesome icons in the footer be updated to latest version (for example, the Instagram icon is still the old version)? I tried downloading the latest files from their official site and replacing the ones in the fonts folder but it still displays the old ones. Am I doing something wrong?
Thank you in advance for your help!
Hi,
Thanks for your purchase, truly appreciated!
Unfortunately the theme doesn’t support SVG logos. In relation to font awesome, i will make an update in the next days and include the new version of font awesome.
Best Regards
The weird part is, the footer logo I set as an SVG file, and it displays correctly. But the header doesn’t display it.
Yes that’s weird :/ please post your question on the support page https://treekode.ticksy.com/, i will take a look at it. Best regards
For some reason, when I try to change the permalink on a page (I’ve edited the demo content you provided) – it does not allow me to change it. For example, I try to change the permalink url of /about-version-1 to simply ‘about’ and it doesn’t work. I’ve tried changing it to a bunch of different names and it doesn’t work. No matter what I change it to, it reverts back to /about-version-1 for the permalink.
This is the same for ALL the pages included in your demo content. They always revert back to the original permalink. Please help!
Hi,
Many thanks for your purchase, truly appreciated!
This is strange, i’m testing it here right now, and i’m able to change the permalinks. Have you some extra plugin installed that may be causing this issue?
Please post your question on my support page https://treekode.ticksy.com/, i will take a look at your site.
Best regards
i can´t put the logo. How can i put the logo? Thanks
Hi,
Many thanks for your purchase, truly appreciated!
You can change the logo on Maple Options -> Header Layout -> Logotype.
If you need more help please post your questions on the support page https://treekode.ticksy.com/
Best Regards
Perfect! thanks!
Does most recent theme version(1.4) include updated version of Cube Portfolio (1.16.0)?
Hi,
The version of cubeportfolio that comes with Maple theme is a customized version, i made a lot of changes on it specifically for the theme. The current version are stable, i don’t have plans to update this plugin to the new version.
Best Regards
