279 comments found.
Hi
I bought this theme, But Visual Composer not working ( Back-end ) I contact support panel they tried but not working yet
They not reply me.
This template when we install demo package differ from their demo ( front end specially video popup not working ) Please fix this issue or cash back please
Thanks
Hi, I have just replied here: http://support.g5plus.net/forums/topic/visual-composer-backend-editor-does-not-work/#post-54492. Before, TuyetNhung supporter have replied to you. Please re-check and reply on our help desk.Thanks!
Hi, i’m really interested in purchasing this theme, is this theme going to be continuously updated?
I’m a little worried of purchasing this if it’s going to be end of life soon.
Don’t worry, please. The theme have many options to customize and we will update if customers request to update functions in the theme
Hello,
I would like to use the homepage portfolio 1, but I cannot find the code for setting up this homepage in your documentation. Kindly advice on how I should go about setting this up.
Hi, to use the homepage portfolio 1: first you should install demo data with guide here: http://document.g5plus.net/megatron/#auto-setting-up then setting a static page as home with guide here: http://document.g5plus.net/megatron/#home-page.Thanks!
Hello,
From your documentation, you have provided some shortcode sets for creating some of the example homepages, but there is non for homepage portfolio 1.
Do you mind providing me with the shortcode set for this homepage.
I have followed your advise and I have not been able to get the said homepage. Also, how does one work with the portfolio menu?
Hi, Please go to my helpdesk at http://support.g5plus.net/,create topic & give me your account wordpress, i will check and guide detail for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
Hello, there is nothing to check. Just give me the directions I have requested. I believe this is possible from the information I have provided so far. If you require more information please ask, otherwise I am not able to provide you with the account details you are requesting for.
Hi, don’t worry, please. You can add my skype: nhungthai11. i will guide details and send shortcode for you. Thank you very much!
Well, why did i bother adding you on skype?? no support, just treating me like I do not know what I am asking about and providing me with directions for things I already know how to setup. Failing to answer my questions or provide what I request for. I wish I knew before I made the purchase how crappy your support would have been.
Advice to anyone else intending to purchase this theme. First ensure you have all the information and the theme works as you expect before making the purchase. The demos seem to be configured differently and there might be some missing files or code once you make the purchase.
Hi mkagwe, We always endeavor to provide the best support to our customers. I would like you to add my skype to get fastest support. Your case I have guided details and send shortcode for you here: http://support.g5plus.net/forums/topic/homepage-portfolio-1/#post-54009 .Please re-check. Thanks!
Hello, i have problem with logo, no matter what size is uploaded the logo is still small. how can i change the value?
Please create topic in our support forum to be supported fastest. Or you can send us your link website
Hello. I have a minor issue but required by client. Need the fixed menu to be fixed earlier. I’ve already changed the main.js and also the minified file that I guess its the one that website is loading, but it’s still not working.
Do you know something about it or if it changed in some updates or something?
Regards, las plantas
Hi, i don’t update anything on main.js file. You can create topic on my help desk http://support.g5plus.net and leave your account WordPress, Ftp(if can), website. Our support team will check & find problem for you. Thanks
Hello.
I am having some issues with masonry media grid. Every layout is working but the layout I want to use. I am using 3 columns layout but it shows like 2 columns and everything looks untidy. I am using the current theme version and it’s visual composer version.
Hi, Please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there for further support, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Or you can add my skype account : roi.sequa. I will support via skype. Thanks!
done
Hi, I have just replied here: http://support.g5plus.net/forums/topic/issues-with-masonry-media-grid/#post-50103 . Please re-check and let me know on out helpdesk. Thanks!
Hi. Is there a way to change the amount of the pixels you need to scroll before the sticky menu appears ? I’d like it to appear as soon as you scroll or way before the default setting. many thanks
Hi, Your mean is that you want to decrease the time to appear the sticky header? If correct, please go to main.js file with path: your folder\wp-content\themes\megatron\assets\js\main.js and edit code here: http://prntscr.com/guze3x After you have changed, go to Theme Options ==> click Save & Generate CSS button. Back to fontend, click ctrl + F5 (or Deactivate / Clear Cache if you have use cache) to check result. Thanks!
Hello.
I would like to decrease the time to appear the sticky header. I made some changes on js theme but nothing worked properly.
May you help me with that or give me some steps?
Regards
Hi, To decrease the time to appear the sticky header, go to main.js file with path: your folder\wp-content\themes\megatron\assets\js\main.js and edit code here: http://prntscr.com/guze3x After you have changed, go to Theme Options ==> click Save & Generate CSS button. Back to fontend, click ctrl + F5 (or Deactivate / Clear Cache if you have use cache) to check result. Thanks!
Hi, It is possible to desactivate the link in icon boxes ?
Hi, It is possible. To remove / deactivate the link in icon-boxes shortcode, please edit file icon-box.php on path: “your folder\wp-content\plugins\megatron-framework\includes\shortcodes\icon-box” then do follow: http://prntscr.com/9rlh65 After delete: – add to 1 – add to 2 Back to frontend then Ctr+F5(or remove cache) to check Thanks!
HI there ! There’s an issue with visual composer text editor dropdown. Any update of Megatron with last release of VC please ? Thanks Sebastien
Hi, Please go to here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/ to update visual composer. After update VC to latest version, if still there is issue, please let me know. Thanks!
HI ! Thanks for answer.. but the link didn’t work :/
Hi, Sorry but to open link download VC you must go to my helpdesk at http://support.g5plus.net/, register account, after you can see link is working. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Thanks!
Hi there! I’m having a hard time figuring out how to set the title in blog posts. I don’t want the title to be displayed as in demo, so I turned it off on “archive settings” now there’s no gap between the header and the post itself as you can see here
http://androsrecife.com.br/traicao-on-line/How can I fix this?
Thanks!
Hi, Please go to Theme Options—> Custom CSS tab, add css code below: .site-content-archive{ padding-top: 100px !important; } click “Save All Changes”, then click “Generate Less to CSS” button. Back to frontend then Ctr+F5(or remove cache) to check. Thanks!
Hi! That didn’t work out 
Hi, I have tried on my webite and it worked. Your case please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress to check. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Or you can add my skype account : roi.sequa. I will support via skype. Thanks
Hi,
I was wondering how I can show more than 2 posts on the blog page without having to click on “load more” button.
Thanks, Doug
To show more than 2 posts on the blog page without having to click on “load more” button, please go to Blog Page and setting in Blog shortcode as here : http://prntscr.com/ger8jt
hello there, I found a problem in activating the slider and visual composer, it needs codes!!
Related with Revolution Slider & Visual Composer keys, please read http://support.g5plus.net/knowledge-base/where-do-i-find-visual-composer-license-key/ to know more. Any questions, feel free let me know. Thanks
Hi There, we bought this theme and have installed on www.tasmedlab.com but Not able to configure the ninja forms as per the tutorials for same available on www, Though every single thing actually is configured but still not able to send emails thru ninja forms whereas mail function is working properly as in the JOBS section whenever a form is filled it reach the respective email id.
Also, not been able to remove dribble and use instagram on social icon buttons on top bar please help
any updates pls ?
Hi, I haven’t yet test my theme with NinjaForm and don’t say my theme compatible with it. But i will try to check for you, in case i can fix my theme => i will do it. Please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
please check, and its a deep humble request if it can be solved on priority
I will try to check it. Thanks
Hello, i requested for support yesterday but no reply yet, please can anybody help with translation, i installed .mo and .po files but nothing ??
Pls leave your link topic here to check right now. Thanks
And also big in BLOG page, can not change the header, i try everything
Hi, because you posted topic wrong place, here: http://prntscr.com/g48ks1 Correct is: http://prntscr.com/g48l5s but seems i saw you created to, right? If true, pls wait a bit, we will answer to you. Thanks
Yes i find a solution, i need to add define (‘WPLANG’, ‘sq_AL’); into wp-config.ph , this is my language.
Glad to hear that, any questions, feel free let me know. Thanks
My blog page is not changed yet, i can not customize, i try to customize in theme option, even in the page edit but no, here its look http://cpmadministration.com/?page_id=3525
Please help because i worked this page for a client and now we are online
Any help with BLOG page, on megatron theme??
Is it Intolerable, i have been asking for help since a week in row, and nobody help, i will ask for refund , and not good feedback for this theme.
Sorry for reply too late, i’m just back a short vacation. Unfortunately, my theme doesn’t support Customize functions, sorry for that. Can you tell me what you want on BLOG? i will find a solutions for you. Thanks
I deleted the phrase and the photo in theme options but they still show up.
Please follow here to change it: http://prntscr.com/g3pb7n Thanks
Gotcha! Thanks a lot!
Glad to hear that. Any questions, feel free let me know. Thanks
Hello G5, I have a question about the portfolio-4 page. I would like to purchase your theme but I want to know if its possible to align the carousel of images displayed when you load the page can be screen filling instead of starting half way. It this easy to adjust or not possible at all?
Many thanks in advance.
Regards,
Hi, thanks for your interested in my theme & let me know. That is my bugs, it have to fill full screen as your required. You can buy it then create request support, i will fix it for you, that is fastest. IN CASE I CAN’T FIX => I will refund no questions. Thanks
Hi, Thanks for the quick reply, sorry about the other comments, the page didnt load my comment and I couldnt delete them anymore afterwards. When ill get to the point that it needs to be fixed ill send out the request to you. Many thanks!
No problem bro, hope you will buy it, any questions feel free let me know. Thanks
Hello G5, I have a question about the portfolio-4 page. I would like to purchase your theme but I want to know if its possible to align the carousel of images displayed when you load the page can be screen filling instead of starting half way. It this easy to adjust or not possible at all?
Many thanks in advance.
Regards,
I replied in one of your comments, pls check. Don’t spam comment here, thanks
Hello G5, I have a question about the portfolio-4 page. I would like to purchase your theme but I want to know if its possible to align the carousel of images displayed when you load the page can be screen filling instead of starting half way. It this easy to adjust or not possible at all?
Many thanks in advance.
Regards,
I replied in one of your comments, pls check. Don’t spam comment here, thanks
