72 comments found.
Hai i register for the Support but not receiving any mails with passwords >>
Clarification : Hai, i love the theme and it is perfectly fit for my company, but have a small question, is it possible to make the footer to center as normal. not to a side ??
Did you mean this http://prntscr.com/l4stmv ? Yes – It’s possible with some custom css code
i want gap in both side of the footer as well as footer as a static one.
is it possible
Yes, just check the solution on the forum
are you disabling the visual composer frontend editor somewhere in code? I don’t see the frontend editor options…
Yes, just delete this code to fix: http://prntscr.com/l4qw2r
Thank you.
Hey cth,
I tried to reach you on your support site but I don’t get the register mail for a first-time login (maybe check if everything’s still good);
I’ve got a error on Google Maps (on this theme and monolit too (the second is online so a snipet-based solution would be best); The error I get on the console (on both sites) says:
Google Maps JavaScript API error: DeletedApiProjectMapError https://developers.google.com/maps/documentation/javascript/error-messages#deleted-api-project-map-errorAs it is on both sites, one online (monolit) and the other (local AND online) I hope you can help me with this.
Buon’ inizio settimana, Max
Hi, please create and add your google map api key to the field option on Balkon Options -> General tab.
Thank you.
Dumbass question, was a long summer x) Thanks mate!
every time i tried to upload logo it’s not appear good always appear small size than my original size ?
Hi, please submit a ticket to our support forum then we will help: http://support.cththemes.com/?page_id=16090 Thank you.
i already post topic with all issues please try to resolve it ASAP
Please check the answer. Thanks.
I made a request on the unanswered forum support:
Hi,
I have a problem with Balkon Portfolios, impossible to make changes with WPBakery everything is in code on the page:
vc_row cth_layout = “balkon_homefullheight_sec” is_fullwidth = “yes” balkon_image_carousel slideimages = “889,907,895,901,888,894,904” [/ vc_row] [vc_row cth_layout = “balkon_page_sec” use_particle = “yes” particle_count = “120” …
When I click on a picture of the portfolio-fullwidth-4, I arrive on a slide with the Project details and date, client, status, location … It’s impossible to change that. Can you help me and tell me what to do, thanks
Hi, you have to enable WPBakerry Page Builder for portfolio post type: http://documentation.cththemes.com/balkon/assets/images/image_5_7_1.png
Read more details at: http://documentation.cththemes.com/balkon/#portfolio-settings
Thank you.
Hi, I activated visual composer (free) for portefolio post and it still does not work there is code. Can not make changes to the portfolio. Should we choose visual composer free or premium?
Thank you for your help
Hi, please submit a ticket to our support forum then we will help: http://support.cththemes.com/?page_id=16090
I made a request on the unanswered forum support
Send us your wp-admin account here: http://support.cththemes.com/?topic=portefolio-fullwidth-4-for-wpbakery with Set as private reply option checked.
Hi, impossible to uncompressed “balkon-child.zip” error 22 invalid parameter? it is possible to receive the decompressed file balkon-child? Thanks
Hi, please submit a ticket to our support forum for help. Thanks.
Hi there, is the theme compatible with weglot plugin FR/EN ?
I’ve checked and it work fine with weglot.
hi, could you please send me anyone tutorial for edit the template or how change the footer of this page
Hi, you can change it from Balkon Options -> Footer tab If you have any question please submit a ticket to our support forum for help. http://support.cththemes.com/?page_id=16090 Thanks.
hey ! hello, who make this theme responsive for cellphone and tablets !!! i bought this theme and i dont know make that, help me pls
Hi, the theme is fully responsive. If you have any problem please submit a ticket for help. Thank you.
what ticket? of the theme ?
Here it the guide: http://support.cththemes.com/?page_id=16090
Hi, i have an issue with redux framework or something else. this is the error:
“There was a problem with your action. Please try again or reload the page.”
i tryed to find it before post here, the problem is with the ajax save, and in admin-ajax.php.
:c
Hi, please submit a ticket to our support forum for help. Thanks.
Hi there, is the theme compatible with Revolution Slider?
Hi, you can use the plugin with Balkon theme.
Could you please send me the screen shot of the font page in the balkon options? Thanks.
Hi, please submit ticket to our support forum for help: http://support.cththemes.com/?page_id=16090
Thanks.
Hi ! Very beautiful theme. I tried to configure onepage version and i have a blank page ! May be i did something wrong. Could you explain why ? Thanks
Hi, please submit your ticket to our support forum for help: http://support.cththemes.com/?page_id=16090
Done ! thanks
Hi, please delete your browser cache then check if the problem was fixed?
Thank you.
hi ! Everything is ok now thanks. Something else is wrong on member page. Have a look : http://demowp.cththemes.com/balkon/member/david-gray/
Oh, we are sorry. There is no text on the member page. You can use Visual Composer builder to create your own layout.
Thanks.
Hi, Can we uptade to WP 4.9 or not ? Thanks
Yes, you can.
Thanks !
Hello, How can i bought recently this theme and I want to know how to download the hosted video. Thank you
Hi, here is the vimeo video version https://vimeo.com/97871257 You can ask video’s creator or just use it as in Vimeo background demo.
Hello, just a couple of questions about the theme. We are really interested in the $49 version, does it come with the geometric patterns in the background in both the light skin and dark skin version? As we cannot see a black background on the dark skin one in this version. Also are those patterns customisable so we can add our own? Thanks
I don’t understand your question well. Would you give me more info about it?
Thanks.
Hey. The theme seems to have a background of moving geometric patterns, that align to the mouse pointer when hovered over it; is this also included in the dark skin version as the live previews only seem to incorporate these geometric shapes in the light skin previews? Also, are these geometric shapes customisable or preset? Sorry, not too clued up with the jargon but hope I’ve explained it better?
Hi, it’s JParticles effect and allow you change its color – number of particles. About the dark skin, it’s configurable from theme options panel.
How do I apply the JParticles effect to the dark skin??
Hi, please submit your question to our support forum then we will help: http://support.cththemes.com/?page_id=16090
Thank you.
I like the way the developer provided default values for the theme like colour, font, size, type, etc very useful if one does changes and want to revert back to default, its only a click away.
Thank you 
Hi, It’s a very nice theme. Do you have an HTML version?
Yes, it will be available soon.
Hi, I have e a pre-sale question.Can i make custom layout on portfolio single pages?,And whether this theme is compatible with WPML?
Yes, you can use Visual Composer layout to build. And the theme will be compatible with WPML in the next update.
Thanks.
Hi, Where can i find documentation about installing your child theme? If I need to add a booking plugin, please recommend a plugin compatible with your theme. Thanks
Hi, you just need upload child theme zip file to WordPress to install ( like its parent theme ). And you can try this booking plugin: https://wordpress.org/plugins/booking/
Thank you.
Thanks
Are the psd files included?
Hi, the theme doesn’t include psd file. Thank you.
