120 comments found.
I just purchased this theme and download of theme and sample content leads to a big jumbled mess with multiple errors. I’ve tried to create an account on your website and no registration link is being mailed to me. If this can’t be fixed i’d like a refund. Thanks
Hi.,
Sorry for the inconvenience,
1 ) We have fixed the error , please have a look.
And it seems that you have imported the demo via our buddha panel , so some images are not imported , you have to import the demo via unyson plugin . So , you have to upload the portfolio and blog post featured image and image gallery images.
Refer : http://prntscr.com/kkmqdp , http://prntscr.com/kkmqhj Else you can reimport the demo via unyson plugin ,
Refer : http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
2 ) We have updated your password and sent to your email id. Please have a look at it.
Regards., DesignThemes Support.
Good afternoon i cant find the archive on theme .hml
Hi.,
Thank you for contacting us.
Please be more specific about your query with some screenshots or video, so that we can get a clear view then we will help you better.
Regards., DesignThemes Support.
Sorry was my mistake, i dont find on the folder call ( xml) it suposed to be toguether on the folder. i need it for complete the edition.
Hi,
Do you want to import the demo content ? then no need for xml files , you can use unyson plugin to import the demo content ,
Refer : http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Same Issues as well.. probably should be wise to simply update an updated version of this theme, being that you have know probably fixed the same install issues multiple times over the last 3-4 months.
but Why not help out here as well. demo content is all jacked up during the import.
please Help.
Hi.,
We are working on the theme updated , so we will update the theme ASAP!!
And demo installation issue : Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hello, I replied with the staging setup. please reply via Email
Hi.,
Thank you for the site credentials.
We have imported all the dummy data, install and activate the all the latest version of plugin files and make the required settings. Please have a look at your site.
http://hcca.staging.wpengine.com/ Note: The images which we have used in the demo are all licensed images. So, we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, here is the purchase links to purchase those images. https://www.dropbox.com/s/5gakojb8tge3h4u/Cleaning-Image-purchase-Links.txt?dl=0 If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 
We know you’re quite busy, but if you don’t mind, please be sure to rate our theme for us! If not don’t forget to rate our theme!! Please visit below video link for how to rate our theme:
Waiting to see your fantastic 5 stars rating.
Thanks in advance.
Regards., DesignThemes Support.
hello,
I purchased this theme but there is a problem. So i wanted to report the problem from the support site, but i didn’t get a password to login. Its like a hour after and there is still no email with a password to login. There is a problem with the current version of WooCommerce plugin and the current version of this theme. I hope for a fast response.
Furkan Goktas
Hi.,
Yes ,we are ready to help you. We have updated your password and sent to your email id furkan.goktas@icloud.com . Please have a look at it.
And also kindly send us your issue with some screenshot so that we will have a clear look from our end.
Regards., DesignThemes Support.
idk what the problem is, but i didnt get an email with a password. can you sent an email with a password to my other mail id -> furkan.goktas@hva.nl .
Hi.,
We have updated your password and sent to your email id furkan.goktas@hva.nl . Please have a look at it.
Regards., DesignThemes Support.
Hi – i’m web developer both (frontend + backend) – i have done lots of projects for themeforest. if you need a developer please mail me at tfdeveloper.mike@gmail.com
“i am sorry if this comment distrubs you”
ok thanks.
Regards., DesignThemes Support.
thank you for your response
hello why all pictures shows demo use only ksatrip.com
do you have vidio tutorial how to insall theme and make it ready)
Hi.,
Thank you for contacting us.
We have checked your site it seems that you have imported the demo correctly but you have imported the demo content more than one time. so that the header and footer menus shows like this.
http://prntscr.com/j84ecl http://prntscr.com/j84efqAfter Install and activate the theme. And install and activate all the required and recommended plugins and deactivate all the external plugins other than the theme recommended plugins.
Note: Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/For the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.
Note: We have used unyson plugin only for demo content import not for the other addons if you use them it will affect the core builder files and Visual Composer modules.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Video:
https://www.youtube.com/watch?v=Zt33ypi2uno https://www.youtube.com/playlist?list=PL6kpawNbFm9Wy8MsLTtrpfy2q4MiFHGAINote: The images which we have used in the demo are all licensed images. So, we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, here is the purchase links to purchase those images.
https://www.dropbox.com/s/1mvvbiv09ze12cu/Cleaning.txt?dl=0If you found any difficulties to import demo content, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
Regards., DesignThemes Support.
i want to instal not demo i want to instal package ?how i can delete demo and activate package? i sendedu my login and password please help me/
Hi.,
Thank you for the site credentials but we can’t login you dashboard it shows “ERROR: Invalid username. Lost your password?” Please send us the valid login details and FTP access login details ( FTP Host, FTP Username, FTP Password) to help you better.
And what you mean by “package” Please be more specific about this so that we can move forward.
http://prntscr.com/j85zhyNote : If you install and import the demo content you can get all the Plugin files, blog post, pages and other features of this theme.
Regards., DesignThemes Support.
Can you help me i resent my wp page instaled it again and it still doesnt works corect
Hi.,
Kindly, mail us your valid site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import the dummy data for you.
Regards., DesignThemes Support.
i already send it y via the right bottom form located @ http://themeforest.net/user/designthemes
Hi.,
Yes ,we have received your mail , but unfortunately the admin details, which you have provided does not work. Please resend us the exact admin details. So, that only we will check your issue.
Regards., DesignThemes Support.
HI, I recently purchased your template. I installed the demo and its showing all menus even after erasing all but one menu. It seems its not as simple to get all features working as the demo. I have sent you an email with login instructions hoping you can help us. Thank you
Hi.,
Thank you for contacting us.
We have checked you site it seems that the demo content not imported correctly. And also the login details does no have the full admin rights to do demo import and make the required settings.
http://recordit.co/GNk6EsuzMiPlease send us the login details with full admin rights to make the demo import like our demo content.
or
After Install and activate the theme. And install and activate all the required and recommended plugins and deactivate all the external plugins other than the theme recommended plugins.
For the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.
Note: Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/We have used unyson plugin only for demo content import not for the other addons if you use them it will affect the core builder files and Visual Composer modules.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Video:
https://www.youtube.com/watch?v=Zt33ypi2unoNote: The images which we have used in the demo are all licensed images. So, we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, we can send you the purchase links to purchase those images.
Regards., DesignThemes Support.
thank you for the response. I have added admin rights to your account. Thank you
Hi.,
We have imported all the dummy data, installed all the latest version of plugin files and make the required settings. Please have a look at your site.
http://www.jmhomecleaning.com/Note: The images which we have used in the demo are all licensed images. So, we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, here is the purchase links to purchase those images.
https://www.dropbox.com/s/1mvvbiv09ze12cu/Cleaning.txt?dl=0If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you are happy with our theme and support, Please help us by taking a few minutes to tell us about the service that you have received so far.
Please visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmIf you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us. Your rating plays a major role in our whole profile. Please rate our theme you really like our theme, happy with our support and the service that you have received.
Please don’t forget to place your worthy ratings Waiting to see your fantastic 5 star rating.
Thanks in advance.
Regards., DesignThemes Support.
Its not a great theme to buy and to work…need to change the editor…worst ever backend..please do not buy this theme..
Hi Appsbizz.,
Can you please be more specific about your query so that we can help you better.
Regards., DesignThemes Support.
Include visual composer and there are lot of margin work while adding any element..request you to get rid of that…
Hi Appsbizz.,
We have already included Visual Composer plugin with our theme package. Regarding the margin issue, please send us the page link and screenshot so that we can check and let you know.
Regards., DesignThemes Support.
hey these attachments are not being updated. Please help. http://prntscr.com/iwzdqh
Hi.,
Thank you for contacting us.
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes So that, we will send you the latest version of plugin files.
Note: The plugin files are note updated automatically and also you can update the plugin file directly because, We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.
Regards., DesignThemes Support.
Hello, I’m interested to buy your theme but I can’t preview it on ThemeForest. Please send me a link so I will be able to preview it.
Hi xristodelen.,
We have checked the demo site in themeforest and it is working fine. Please have a look at this direct link below. Please do let us know if you have any queries.
http://weclean.vedicthemes.com/Regards., DesignThemes Support.
I keep getting an error when trying to install Responsive Google Maps “Download failed. A valid URL was not provided.”
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
hey, theme update error :
Layer Slider güncellenirken bir hata oluştu: License activation is required to receive updates. Please read our online documentation to learn more.
Hi.,
Thank you for contacting us.
Your Plugins are already active. No need to enter the license key to activate the plugin files. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.
Regards., DesignThemes Support.
Hi there, Seen your nice cleaning wp theme and wanted to ask if it can have Gift Certificate feature so that clients can buy cleaning service gifts for their friends and family. members. Do you offer free installation assistance?
Thanks
Hi.,
Thank you for your interest on our theme.
As of now we don;t have that option, if you need you can manually integrate those function or you can use any third party plugin. But we cannot guarantee for that plugin to work with our theme.
If you are looking for basic installation and setup than Just purchase the theme then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
Regards., DesignThemes Support.
Thanks for your response.
Does your nice “We clean” wordpress theme support nembedding codes from third party online booking for cleaning services such as the following link>> https://skymoonlabs.ticksy.com/article/8637
Best reagrds
Hi Sam.,
Thank you for your interest on our theme. Sorry but we have not tested our theme with that third party booking system, so we cannot guarantee for our theme to work with it.
Regards., DesignThemes Support.
Hello. I sent you a request for help. You still have not answered me. The menus in the demo do not come. Demo menus look bad. help me.
.
Hi.,
1 ) Mega menu Issue: The issue has been resolved. Please have a look.
Refer : http://prntscr.com/i14gc2
2 ) In our previous reply itself we have informed that you have used “Header Type 3” which is called “splitted header menu” but you have assigned left menu location alone, so that only it displays the menu like that.
Now we have created the empty “Menu Right” menu and assigned to the “Header Right Menu” location which resolves the issue.
Refer : http://prntscr.com/i14hu1
You can assign your right side menu there.
Ratings
We have noticed that you have provided us 1 star rating. We have helped you resolve your issues and yet you have rated us low. Let us know what is the issue with us, so that we can resolve the problem.
Ratings play a major role in our profile, a bad rating affects the entire theme and our whole profile. Please revise the rating that you have done now. We are always ready to help you.
Regards., BuddhaThemes Support.
Hi.,
1 ) The issue has been resolved. Please have a look.
Refer : http://prntscr.com/i3uc8x
2 ) We have sent a mail with updated plugin files, please have a look.
Ratings
We have noticed that you have provided us 1 star rating. We have helped you resolve your issues and yet you have rated us low.
Ratings play a major role in our profile, a bad rating affects the entire theme and our whole profile. Can you please revise the rating that you have done now. We are always ready to help you.
Regards., DesignThemes Support.
Thanks for your help. The last two problems. I uploaded the update files you sent. But the slider looks too big at home. Can you solve this problem?
secondly, http://prntscr.com/i3urjj can not add butona link to this photo?
I will also raise my rating for the theme once it’s done.
Hi.,
1 ) We have made changes , please have a look.
Refer : http://prntscr.com/i3uvse
Fix : You can adjust the width and height under layer slider settings,
Refer : http://prntscr.com/i3uw6c
2 ) Kindly refer the below video link for how to link the button,
Refer : http://recordit.co/QBqPBeUdBU
Ratings
Thank you for your kind words, Please don’t forget to place your worthy ratings
Your 5 stars has a crucial part in our overall rating!
Regards., DesignThemes Support.
Hi.,
The issue has been resolved. Please have a look.
Refer : https://prnt.sc/i3v4x7
Regards., DesignThemes Support.
Hello guys, i have been trying to contact support from many days but your support site has some issue.
Today, i just sent a message/issue/problem i am facing but the ticket is not getting submitted.
I am going to copy paste the information here too…
1. i am getting the issue in the menu area where the menu is showing twice. menu 1 and menu 2 is showing at the same time. here is the screenshot for you —->http://prntscr.com/hw2bvj
and here too ->http://prntscr.com/hw2d6j
2. the footer area is also not good you can see here—> http://prntscr.com/hw2gnk
I tried this code -> .header3 #main-menu { width: 95%; } but it does not work at all. I have already tired changing the width. no luck.
i have tried to change other headers but the issue is still there…. i am pretty sure that you guys have created this issue so that people purchased your theme will always contact you to get the solution for this issue.
i can see that there are many people having the same issue i am facing.
This is the current screenshot for you to see my issue -> http://prntscr.com/hw2qxc
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Message sent. I have sent you my login detail for the dashboard area. Please help me out to fix this css issue.
If i tick the right side menu then i see this -> http://prntscr.com/hwvugf
and if i do not tick the right side of menu under appearance then i see this—> http://prntscr.com/hwwrd0
Please update me today. Thank you.
Guys, i need to show the website to the client tomorrow morning. So, please do the little fix for me.
Hi.,
We have fixed the issue. Kindly, check now!
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Rating!!
We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached url : http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end Thank you, we look forward to help you!!..
What the fuck? you guys fucking deleted every single from the website and uploaded the dummy content again….fuck you fuckers…i fucking completed the website and you fucking deleted everything…?
What the hack man. all the pages are deleted too…...fucking i am in trouble….client is coming to see the website….
Hi khalsa008.,
We checked the site and it had only demo contents and hence we updated it. We are extremely sorry for the thing happened.
Regards., DesignThemes Support.
I told to the client that the site is ready and just have to fix the menu area and images. You fucking deleted every single thing i created and importeted the dummy data again. what the hack…....are you stupid person? i need that website again…
Why did you do so? Did you not see that i completed the whole website? Are you blind or something?
The website vas 95% completed just the images and that stupid menu css issue was left to complete. What the hack man….i have to do all that again….?
all the images had that demo content written… but the whole website vas completed. i wrote everything on the site. You are a blind man….who will bring that data back?
OMG, I spent 4 days to write content for this client…..everything is gone…..
Now what? bring everything back…
Are you new in all this? I am mad on you. You fucking wasted my 4 days. Bring everything back. You can not say sorry because sorry is not going to help me. You have to bring everything back….
Hi khalsa008.,
Let us know the contents that needs to be updated in your site and we will update it for you.
Regards., DesignThemes Support.
The fucking issue is still there vath the fucking video here -> https://youtu.be/kR8GM_-0IrE
and this issue is from the last year. You fucking deleted everything. i have to wright everything again. what the fuck man….....a lot of work to do…...who is going to pay me for that time? I do not know why there are stupid people out there who has gifted by eyes but do not use….
Watch this video —> https://youtu.be/kR8GM_-0IrE
You can see that this stupid theme has this issue in defult. I know because last year this issue came too. and your support team sent me the code or something to solve this issue. Just fucking bring everything back and fix the menu issue by today.
Man you are not getting it…..i completed the whole website. The homepage, about us page faq page and there was 900 words on 6 services pages.
300 unique words were written on home page, about us page = 300+ words. each and every service had 900+ words written.
there were 6 services and each service had 900+ words written.
Please bring back everything…...otherwise i will be in trouble. Client will be here at my office any time from now. He is coming to check his site and going to pay me….Do you want me to show the default dummy text to him? You made a big problem for me….I have many other issues to fix. I spent 4 days to complete this site because the client need this site for immigration purpose and he wanted to add this domain to his documentations for visa purpose. You made a big big big mistake. You have to bring everything back again. I do not know how you are going to do so but you have to…...
Now tell me should i start working from the starting or do you have any option to bring my data back? I can not waste more time with you…
Update me so that i can see if there is any hope or not…...
Hi khalsa008.,
The only option to bring back the datas is that you need to contact your hosting team and ask them to upload the backup of yesterday. Your hosting team will be definitely having the backup. That is the only way to proceed further.
Regards., DesignThemes Support.
update me please….....do not waste my time…..i do not want to leave a negative review about your stupidity you have done.
Hi khalsa008.,
The only option to bring back the datas is that you need to contact your hosting team and ask them to upload the backup of yesterday. Your hosting team will be definitely having the backup. That is the only way to proceed further.
Regards., DesignThemes Support.
no, they do not have because i use vps server.
Screenshot—> http://prntscr.com/hxkfzr
One more screenshot for you —> http://prntscr.com/hxkh9n
One more here -> http://prntscr.com/hxkiov
Why the hack you did not check the website? Now what? Are you going to pay me for what i have lost?
Hi khalsa008.,
In your cpanel there may be no backups, but if you contact the hosting team they might have it by chance. If they do not have it, then the contents cannot be retrieved back and it needs to needs to be added again.
And if you send us the datas that needs to be added, we can add it for you. This is the only thing we can do it from our side.
Regards., DesignThemes Support.
You deleted everything and the issue is still there…...WHY THE HACK YOU DID NOT USE YOUR EYES? WHAT DO I SHOW TO THE CLIENT. WHO IS RESPONSIBLE FOR THIS? TELL ME?
If you can not do anything then i will give my genuine review to the theme and aware people about your eyes issue.
Hi khalsa008.,
The menu issue has been updated. We are ready to update you the contents if you provide us the same.
Brother, if i have the content then why the hack i will give you to upload. CAN I NOT DO IT FROM MY END? THE MAIN CONTENT IS THE TEXT FOR THOSE SERVICES.
i am facing other issue. I am seeing the slider very big.
i fixed it by deleting the layer slider plugin and installing it again.
Hi khalsa008.,
Ok please let us know if you need any help from our side regarding the content adding and we are ready to help you.
Regards., DesignThemes Support.
Hello . i went to register in forum . but unfortunately i placed wrong email . please allow me to re register and remove previous email .
Hi Joecrawford.,
Let us know what is the email that you have registered with? and let us know the email that you need to update with, so that we can update the email in our forum and let you know the login details.
Regards., DesignThemes Support.
I used texttile.zero@gmail.com like this . user used kamrul373
Hi Joecrawford.,
We have updated the email id and sent the forum login details to the same email. Please have a look at it. Let us know if you have any queries.
Regards., DesignThemes Support.
Hi . Why my account has been removed ? when i am going to login or reset password : its showing There is no user registered with that email address.. I mentioned my mail above previously .
Hi Joecrawford.,
Sorry for the inconvenience. We had some server issues in our forum and some new updates were lost. Now we had updated the email id and sent you the login details to textile.zero@gmail.com Please have a look
Regards., DesignThemes Support.
when someone goes to my website, (purecleanpros.com), the color and layout option pops up on the left side of screen. How do I get rid of that?
Hi.,
Thank you for contacting us.
You can remove it from Dashboard > Appearance > Cleaning Options > General > Style Picker > No > Save All. Please have a look.
Please refer the attached screenshot : https://prnt.sc/gxy1j5
Regards., DesignThemes Support.
Hi, i just bought the theme today and registered in your website. Still waiting my confirmation email (i also checked spam folder and nothing). I cannot install the demo content despite i followed your instructions.
I have to correct my previous message, i did install the demo content, however it doesn’t look like the demo. I contacted BlueHost to be sure the server meets requirements (based on specifications you gave in another message) and server meets and exceed those especifications.
Hi.,
Thank you for contacting us.
1) We have sent your forum login details to your mail. Please have a look.
2) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
or
Please send your details to us directly at this email support@wedesignthemes.com
Note : If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
HI THERE, I HAVE INSTALL THE THEME BUT HOW TO GET THE EXACT DEMO SITE ON MY SITE. IS THERE ANY GUIDE OR VIDEO TO FOLLOW?
THANKS
Hi.,
Thank you for contacting us.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/If you found any difficulties, kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import the dummy data for you.
Regards., DesignThemes Support.
thanks for your quick help. I will update once I successfully install the theme… Best Regards
I am failed to get it done …sending you now
hi there…did you receive my login details? please let me know thanks
Hi.,
Your server requirement is too low., Please contact your hosting team and increase server requirement.
Kindly refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Please check this issue and get back to us.
Thank you, we look forward to helping you!
HI There,
took refund from previous hosting company and set up new one. INstall the theme and it is perfect now. only thing is all images says demo purpose only so can you tell me where can i buy those images because i really liked those images and that is why i bought the theme.
please help me out…
thanks
check site if needed http://www.n1pro.com.au
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the theme for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/ Thank you, we look forward to helping you!
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
i have just sent you the details…
thanks
okay please send me the link of the images to buy…
thanks
Hi.,
We have sent the files to your mail. Please have a look.
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Thank you, we look forward to help you!!..
HI THANKS FOR YOUR HELP. I HAVE ONE ISSUE IN MENU. I WAS NOT IN NEED OF TOO MANY MENU OPTIONS SO I DELETED WHAT EVER I DID NOT NEED. THEN THE ISSUE WAS THAT THERE WAS A GAP BETWEEN RIGHT AND LEFT MENU SO I ADDED SOME MENU TO RIGHT AND NOW WANTED TO DELETE LEFT MENU BUT IN SERVICE SECTION I AM NOT ABLE TO GET THAT IMAGE TO DISPLAY. I CHECKED AND FOLLOWED ALL SETTING SAME WAY YOU HAVE BUT STILL I AM NOT GETTING THAT IMAGE SO CAN YOU PLEASE HELP ME…
THANKS
Hi shg..,
We have added the mega-menu image for the service section. Kindly take a look at your site.
http://www.n1pro.com.au/Regards., DesignThemes Support.
Dear Customers
We will be on Holiday for Next 3 Days! (25.08.2017 to 27.08.2017) . Thank you Very Much for Understanding…Team will be back on Monday
Regards., DesignThemes Support.
