1154 comments found.
Theme is very good I have 1 question: I can to have maps in header or full map on page?
Hello,
And thanks for writing in.
Map is available on search pages, and on listing category pages only.
Elated
Hello,
I have an issue after a clean Wordpress install theme 1.9.1 and all demo content. When I add a or edit a Listing Item, everything is saved except Listing Type Specific Fields and Listing Type Feature List. Revising console I see error: Uncaught TypeError: Cannot read property ‘hasClass’ of undefined. How can I solve this?
Regards
Hello,
Console error has nothing to do with saving since this is handled by PHP. Usually this is related to server resources, so try to contact hosting service provider and ask them to increase them as below or as high as they can go:
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
If that doesn’t help then please get in touch with our support by submitting a ticket at https://elated.ticksy.com and provide WordPress admin access in your ticket.
Elated
Hello.
I want to buy this theme because it´s amazing but I have some doubts though.
- I need to know if is there any way to preview the date of an event - I also want to know if the theme has or is able to install a calendar, because we want to integrate an event listing and I want to filter by date.
Looking forward a response, thanks for your help.
Xabi.
Hi Xabi,
And thanks for writing in.
FindMe theme is listing theme and that functionality is achieved with WP Job Manager Plugin https://wpjobmanager.com/ so if you want to integrate events to existing functionality you need to check plugin extensions https://wpjobmanager.com/add-ons/ but I don’t think that they have such addon. In case that you want to integrate events separately then you can search for some stand alone 3rd party plugin in order to extend existing theme functionality in this way.
Elated
Pre-purchase question. Can I enter GPS coordinates for the location and does the advanced search use the Boolean OR or AND function when searching using the amenities? Thanks.
Hello there,
Thank you for interest in our theme.
You can only search by a Locations https://www.screencast.com/t/h7ZgBrsm and you can create those Listing locations in the WordPress back-end https://www.screencast.com/t/JXqacagNGog .However, for each listing you can set single address of it and that address will be applied on the map with search results. However, you can not search by GPS coordinates.
Filter by amenities is using Boolean AND function since it filters results that satisfies all selected amenities.
With theme purchase you will get 6 months free customer support and if you have any doubt you will get assistance from our support agents via support forum https://elated.ticksy.com/ .
Best regards, Elated
Thanks. I am not interested in searching by GPS coordinates, but only entering the location for the listing by GPS coordinates. My listings are off grid and located in locations only accessible by plane. There are no roads. I need to be able to enter them as GPS coordinates.
I really need to know if I can use the GPS coordinates for the location when adding a new listing.
Hi,
Unfortunately we have disabled addition of coordinates using Longitude/Latitude but as a solution to your issue you can manually move pin on the map to desired location https://www.screencast.com/t/RfU56OOD1r and Longitude/Latitude will populate according to the address that you have pinned.
Best regards, Elated
Hi, I am looking for a theme that has a lot of support for mixed “location-dependent” AND “online businesses”, or advertisers that provide both. See my example below, does your theme provide any solutions for these types of issues? Example of problem: If a reader in NYC is looking for a sleep consultant. They don’t care if it’s someone who has an office in Brooklyn or who is in Oklahoma and only does Skype sessions. They want to see all the sleep consultants available to them and their reviews. How do I get all the NYC-based AND the online professionals to all come up when she searches “Sleep Consultants” in “City”. Or is there another work around? Or, another example, if someone is really busy with their new baby and knows they won’t be able to get out of the house, can they do a search for all “online sleep consultants” no matter their location? Thanks.
Hello there,
Thank you for interest in our theme.
You can achieve something similar with our theme. This is what we suggest: All sleeping consultants will submit their Listings in your site in order to advertise their services. They can, while submitting a Listing, set their Location as well as Listing type, which can be for example if the consultant provides Skype sessions. Than each viewer of the site can search for services either by Location of consultant or by Category ( Listing Type which can be in our previous example whether consultant provides Skype sessions ) or both, and viewer of the site will get results according to his input. Also, for each Listing there are a lot of additional info that can be added like address, web site, phone number,... ( you can check all of that in our demo site http://searchandgo.elated-themes.com/ ) . Also, for each Listing Type you can add additional filters like these https://www.screencast.com/t/uSplSKzQh for additional filter of the search results inside one Listing Type.
With theme purchase you will get 6 months free customer support and for any doubt you can submit a ticket to our support forum and our support agents will gladly assist.
Best regards, Elated
I am having an issue with the listing indicators on the google map. for some reason the linea icons are not displaced. it just shows the image of the balloon/indicator but no icon inside. how does one activate this? or why is not showing. last month it was showing.
Hi,
It might be that for some reasons that iconic font is not rendered on your front end. Can you please check whether all iconic font are facing same issue and also please check whether there is issue on www and/or non-www domain.
Also, please check it with your server whether for some reasons iconic fonts are blocked on your server. Please make sure that you disable all third party plugins and test your site again.
If you still struggle with this please feel free to submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will check the issue for you.
Best regards, Elated
Hi before buy your theme, is possible a listing listed in two or more categories?
Hello,
Thank you for interest in our theme.
One Listing can be assigned to only one Listing Type but multiple Listing Categories. Also, keep in mind that search criteria “All Categories” https://www.screencast.com/t/o2eeBSxPra is actually search according to Listing Type .
Best regards, Elated
Hi, I found that suddenly there are two user menu come up on the top right side of the webpage. please let me know what happened with the user menu thanks
Hi,
Can you please submit a ticket to our support forum https://elated.ticksy.com/ and provide our support agents site url so they can inspect it closer.
Best regards, Elated
Hi, did you solve the google Map API issue or still not ?
Hello,
This issue is resolved with latest theme update, so you should update your theme and make sure you have pasted your Google Maps Api key in Elated Options > General > Google Api > Google Maps Api Key field https://www.screencast.com/t/yae81xEL .
Best regards, Elated
Hello, you asked me several months ago to wait for the latest update of the theme to become available to fix the issue I was having with listings being translated to another language successfully. Unfortunately because this was a while back my support on this theme has now ended without the issue being resolved. Please could you give me an update on the issue I was having and please could you let me know if you need any further details from me.
Hello,
Thank you for writing in.
Can you please contact us via support mail support@elated-themes.com and provide us there WordPress admin access so we can investigate the issue closer.
Best regards, Elated
Buenos días, Mi consulta es para saber cómo solucionar este aviso: Warning: A non-numeric value encountered in C:\xampp\htdocs\cumplevirtual\wp-content\themes\search-and-go\framework\modules\title\title-functions.php on line 460 Un saludo.
Hello there,
Thank you for choosing our theme.
This issue is related to PHP version you are using, precisely when PHP version is 7.1, so please use PHP 7, not 7.1.
Best regards, Elated
hi, do you have any tab to upload all the stores toghether? like a massive process
Hello,
Thank you for interest in our theme.
Can you please be more precise what you try to achieve and once we understand you a little better, we will try to provide you necessary info.
Best regards, Elated
Somehow I did not catch that the “yearly subscription” is not actually yearly as in auto renewal. This is just not correct as clients have no issues auto renew accounts but to have it die (go pending) then have to come and purchase another year is not normal whatsoever and causes the seller (me) to resell the idea again to continue the payment each year. With tons of listings this will be a nightmare 
There is much talk about this but I do not see any solution to actually setting up a client for yearly renewals.
- Is there some sort of work around to get yearly subscriptions that actually renew automatically? If not, then this theme will not work for this project.
- Also, the map issue remains as we await the theme update.
Hello,
Are you referring to the Availability of the Listing you can manage it using Listing Package by setting desired Availability of Listings in days https://www.screencast.com/t/BysuRTqRQ in back-end of the Listing Package. There you can set desired number of days, until which Listing will be in Pending status, after which they had to be manually published again, if user gets a new package so admin can approve it again.
Also, you can set huge number of days to be availability of the Listing in certain package so you can avoid re-publishing Listing again, since they will not expire.
Best regards, Elated
Thanks @jmviana2003 but that did not work for me as I can enter address now but does the same oops and does not find the address.
Hello,
Please note that Google Maps issue is only related to addition of Listing through back-end, so please just, until we release theme update, try adding Listing from the front-end. However, if you experience same issue on the front-end addition of Listing than you have not generated your Google Maps API Key. So please follow instructions from this article https://elated.ticksy.com/article/10835 and generate your Google Maps API key and paste it in Elated Options > General > Google API > Google Maps Api Key field https://www.screencast.com/t/El9MWwmmkx .
Best regards, Elated
Let’s try again.
1. Thanks for updating theme – completed. 2. Did not fix the issue see screen shot below. 3. I verified the map key is correct using my own. 4. When loading the listing to edit, it shows the map for 1 sec then shows oops!
https://snag.gy/bTAwhC.jpg5. Disabled cache, all plugins nothing helps.
Hello,
Can you please submit a private ticket to our support forum https://elated.ticksy.com/ and provide our support agents WordPress admin access so they can investigate the issue closer, since theme update should solve mentioned issue.
Best regards, Elated
Done.. by the way, to me the https://elated.ticksy.com/ website has broken images and when submitting ticket – select product the options are covering with text and not able read them very good. Just an FYI – using Chrome.
Hello,
We have located your ticket in our support forum and you can expect answer there very soon.
For the ticksy broken images, it is related to ticksy which is third party app that we use for providing our support services and we do not have control over it.
Best regards, Elated
Enter ftp and Edit api google maps in file /wp-content/themes/you-theme/framework/admin/skins/elated/skin.php
Hello,
Yes, that is a workaround, but full solution to the issue will be covered within next theme update with improved Google Map Api Key functionality, where such key will be automatically applied from Elated Options > General > Google Api Key field.
Best regards, Elated
Using my own Map API Key and inserted to the options. Get the same Oops! Error on admin edit listing and the actual listing itself. Please advise.
Hello,
There were some changes in Api key functionality, so this issue is present only in the back-end of the Listing. Also please note that rest of the site functionalities will not be affected. Theme update, with improved Api key functionality, will be released very soon, in next couple of days, and the issue in the back-end will be solved with it.
Best regards, Elated
Thanks for reply, but this is a new purchase as of yesterday. My hands are tied, even the demo data shows the errors on the listings themselves. Let’s not assume anything here, simply noticed I can not enter addresses on admin side.
Hello,
Can you please submit a private ticket to our support forum https://elated.ticksy.com/ and provide our support agents FTP access and WordPress admin access so our support agents can help you there.
Best regards, Elated
Thanks.. noticed you’ll update / fix within a couple of days. Being it’s a new site I simply wanted to advise it’s not allowing me to add addresses. I’m still setting up all the options, reviewing so I do not mind waiting for the theme update.
Theme is exactly what we want, I hope the support lives up to the themes excellent design. With such design, support is the only thing that can kill the 1st impression and I’m not in a huge hurry.
Standing by 
Hello,
Thanks for patience and understanding
We are please to hear that you are satisfied with theme. If you have any doubt please feel free to submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will give their best to assist.
Best regards, Elated
Pre sale question: I am in doubt to buy a theme for hotels and tourism: ‘Search and Go’ ‘or FindMe ”?
Hello there,
Thank you for interest in our themes.
It depends on design that suits you better and functionalities that you need. So we recommend you to check both of our live demos and check which one would look better for your intentions.
Best regards, Elated
I am facing a google map error. i created my own google map api but it still doesn’t work . https://prnt.sc/ghn944
Hello,
Can you please verify whether you have authorized you Google Maps API Key. If you still experience same issue please submit a ticket to our support forum https://elated.ticksy.com/ and our support agents can help you there.
Best regards, Elated
I have no idea about google map, can you tell me how to authorized google map api key?
in website its works fine but in my dashboard listing it’s showing error
Hello,
There were some changes in Api key functionality, so this issue is present only in the back-end of the Listing. Also please note that rest of the site functionalities will not be affected. Theme update, with improved Api key functionality, will be released very soon, in next couple of days, and the issue in the back-end will be solved with it.
Best regards, Elated
Hello, I want to buy this template, but have 2 questions: 1) How it’s possible to check the dashboard? (tried test test, but didn’t work) 2) Is it possibly to modify this template to add possibility of private messages between users? Best wishes
Hello there,
Thank you for interest in our theme.
1) You can view user dashboard and try creation of a new listing with following credentials (you can sign-in directly from front-end of http://searchandgo.elated-themes.com/ ) User: Test Password: Test
However this will not give you access to WP Admin, just User Dashboard.
2) It is possible, if author Enable Listing Item Enquiry in Elated Options > Listings. Then you would be able to send private messages to the listing author https://www.screencast.com/t/TyoEypOX . Also, you will include your mail so Listing author can reply to you privately as well via mail.
With theme purchase you will get 6 months free customer support and our support agents will gladly assist you with any doubt you have.
Best regards, Elated
I need to modify it for totally different topic – pets, to find out if it’s possible – would really help if you could give me test access. And for the messages – is it possible modify it to send direct messages just between users, simillar to facebook model?
Hi,
Unfortunately, we can not give you access to WordPress admin area, we can only provide you screenshots and detailed info how theme works. Also, with good idea, our theme can be customized to your needs.
Unfortunately, we have not integrated such functionality, they can only communicate via enquire form + mail, or using Reviews ( which are not private ) .
Best regards, Elated
Can you integrate such functionality for additional cost and how much will it be, if you can?
Hi,
Unfortunately, we do not provide such service since we primarily need to focus on proving support to all our customer, so we only offer built in functionalities. We hope you understand.
Best regards, Elated
Hello, I have already purchased this template. The Homepage search form customization ready? I want remove “Location” and “Map”. I mean I need only search field “Keywords” and “Categories”, because I will introduce people instead of location. Waiting your good news.
Regards
Oh, I forgot. How do I change the text in “Search Places” Button?
Hello there,
Thank you doe choosing our theme.
Search Form can be slightly customized. Can you please submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will gladly assist you with both of the issues.
Best regards, Elated
Please check,Public Ticket #1295498
Hi,
We have located your ticket in our support forum and it has been assigned by our support agent, so you can expect answer there soon.
Best regards, Elated
Doing some customisations for a client on Envato Studio.
Why does saving a page turn the page into a boxed layout? It doesn’t allow me to set it as full width.
Hi,
That happens because you have set your site to be in Boxed layout. To change it please navigate to Elated Options > General > Display Style and for the Boxed Layout set No as instructed in next screenshot https://www.screencast.com/t/483JJd8Vdpe .
If boxed layout is set to Yes there all your site will be “in box” and once you set a page to be Full Width template it will be full width, but in that box.
Best regards, Elated
