1428 comments found.
I cannot find where to edit or remove text under Article Title both on Post and Featureed post. Can you help please?
Hi chanwit,
Please submit a ticket at the Support Center and I’ll be happy to help you with this. Thanks!
Author 1) Incorrect. I said that the Twitter field you were seeing was from a separate plugin and that you would need to remove all of your plugins to find out which one is overriding the Twitter field from the theme. This was a very simple issue with a very simple solution.
Me 1) You are incorrect about the field I am using. I am using the offical wordpress user profile fields, which is the one your theme uses. The official wordpress twitter username field is not a url field, and your theme is using this OFFICIAL WORDDPRESS twitter USERNAME field to present a URL. This is a VERY good reason for a bad rating.
Author 2) You simply cannot generate different thumbnails for every size of image that appears in the site. This is another simple concept. Only a certain number of thumbnails are generated fro each image, and depending on the size of the image displayed, one of those thumbnails will be used, even if it is not the exact dimensions of what the image shows on the site. This is standard practice for WordPress.
Me 2) Most themes register different thumbnail sizes. The ones you have registered for different display than the full sizes are sometimes never displayed for as big as you have registered them to. Most themes actually store as many thumbnails as needed to ensure the smallest possible size appears. All SEO scans/scores/google scans will even give you warnings that your images are too big for any screen resolution. Do you want a real google webmasters warning that your theme uses images that are too big?
Author 3) Yes, the Logo uploaded via the Theme Options is stored in a database table that is separate from the media library. I am not sure why you would need it to appear in the media library, but I have been a theme developer for over 5 years now and you are the first person who has ever even mentioned this or cared about this function.
Me 3) The spirit of wordpress is RESTful content, content that links to each other in a database. You’re not only bypassing a native wordpress function to store theme images, logos etc, you’re making orphan anonymous uploads to the wordpress uploads folder. That is BAD, and is a fail point for passing themeforest quality check. Even when stored in another table, it needs to be deleted when it’s not being used anymore somehow. You are skipping a native wordpress function for theme image/attachments and making anonymous files/database tables.
Author: These are simply not “issues” that should cause such a poor rating for the theme.
Me: All of these reasons a perfect reason to give you a low rating, as a developer who can’t take constructive feedback, and takes it as insult to ability/understanding. I stated clear issues and you deny/don’t hear the issues. Your theme just over 2 months old and you’re not even willing to discover if I may be right, even about your themes mis-use of the wordpress user profile field, to get the twitter logo. Maybe you dont know that you’re using the same field name that wordpress does in author_meta? I am not using any other plugins to set any fields.
Hi chippymedia,
1) WordPress does not come with a Twitter field by default. You need a plugin to have one appear, and one of the plugins you are using is adding that field, not the default WordPress. So, essentially, you are using two plugins that are adding the same field, and another plugin is overriding the plugin from the theme. But the field from the theme is what is needed for the theme to work properly. If you deactivated all of your plugins as I suggested a week ago, this would be very clear to you. That way, you could install the MVP Social Buttons plugin so it will insert the correct field, and your theme will work properly.
2) There is a major downside to having too many thumbnails for each image size within the theme (and there are quite a few different image sizes, especially if you are considering all of the different devices) where your server will get slowed down if the theme generates 10, 20, 30 or more thumbnails every time you upload an image. If you have 200 posts, this theme will generate 1000 thumbnails (with up to 5 different thumbnails being created for each image uploaded). But if you have 20 or 30 thumbnails for each image uploaded, that number turns into 6000 images for 200 posts, which is obviously 6 times the size of what the theme generates. Yes, Google will issue warnings based on an image not being the exact size, but literally every news site on the net has these errors and it in no way detracts from the performance or load time for the site.
3) This has nothing to do with passing a Themeforest quality check. Every one of my themes has passed the checks, and believe me, there are quite a few checks that they are sticklers about that they have me correct every time I submit a theme. This is a non-issue, but it seems like you have a lot of experience with this, which makes me suggest that you are capable of correcting this “issue” on your own.
At this point there is nothing else I can say about any of these issues. Feel free to leave the 1-star rating. That is your right, but none of these issues changes the performance and delivery of your content for the theme. I have the exact same process for each of my 12 themes and have sold over 25,000 themes without anyone bringing up any of these things as an issue for them. Yes, if you look hard enough, you can find these types of “issues” with any theme. And even if they don’t have these “issues”, there are others that they may have that my themes do not. That’s the nature of web development.
I am more than open to constructive criticism and one of the reasons I have been as successful at this as I have is because I DO listen to my customers and very often include the changes and corrections they point out and suggest. But unfortunately, I am not able to simply include every suggestion, no matter how necessary customers may deem them. And the response should not be to simply rate the theme 1-stars because I make a decision not to include something. But that’s your prerogative as a customer and you do what you have to do. You seem to know what you’re talking about, so you should have no problem implementing these changes on your own, though. In fact, I would venture to say that you could have simply implemented the changes to the theme in the entire time we have been going back and forth about this and we could have both saved ourselves quite a bit of time and energy. But you insist on dragging this out for whatever reason. Feel free to continue, but I do not deem these changes as necessary to the theme and you are free to edit any of the files as you see fit.
Hi Xhera,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
hello, as you asked me I registered and a vouched ticket on your forum about two days ago. I know you are very busy and with a newly created theme you will have a lot to improve and fine-tune, but please do not forget about me 
Request #5247
Hi Xhera,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
It’s possible to disable the big leaderboard and use fixed menu?
Hi lyhhss,
Yes, the leaderboard ad is completely optional.
Hi there, thanks for the this theme. It is really good. Can you please help me to add the entries in the white area like your demo? I did it with using widgets but it appears at the bottom of the page. How can I do it like your demo?
Thanks.
www.tikclick.com (my website)
Hi mtotrakan,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Ok, I submit..Thanks.
Hi mtotrakan,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
When do you think we will get an update that includes an update to the Theia Post Slider? No rush just checking. My OCD kicks in and I see the #1 by that plugin and it drives me up the wall 
Hi john_wilbanks,
I’m looking to get an update out by the end of the month.
awesome! Thanks!
No problem!
Love the sticky floating video player that appears when scrolling down.
Is that a plugin or built-in? And does that automatically apply to all existing video embeds?
Hi mess,
That is a built-in feature of the theme, and can easily be disabled from within the Theme Options. It only applies to videos that are used as the Featured Video and not all video embeds within the post.
The blog theme template 1, repeats recommended posts / featured posts twice, have you issued a patch (this is using the most recent install)
Hi ThreadsNLaces,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi MVP themes, i have submitted request on Mvp themes support center! We have an issue with commenting button, and also with burger menu, and search opening form in chrome, mozzila and edge browser! In mobile view it works!
Hi Naj-naj-com,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Dear MVP themes developer, I am glad to buy this theme. It is amazing and clear view on eyes. However, we need an improvement on post view count for this theme. We expect it to be like FLEX Mag theme. We hope you can install that plug in on my theme to be more accurate. Thank you very much.
Hi amorpost,
The post view count feature from Flex Mag is not available with this theme, so that is something you would need to add on your own.
Hi Zaki [MVPThemes],
Just to tell you that I have just bought Newspaper 8 Theme from Tagdiv to install to my new website but when I saw your Zox-News I liked it immediately and I don’t feel like installing the Newspaper 8 theme that I have already bought anymore but I have a problem now.
Can you do me a favour?
can you give Zox News theme to me at a discount because I can’t afford to pay the $59 for now. Please Can I pay less than $59? if you can then send me a private mail or let me know how to buy at an affordable price for me.
Thanks in advance for your assistance and the good work you are doing for humanity.
Talk soon, Cyril.
Hi Cy4goldbank,
Unfortunately, discounts are not available for this theme right now.
where can I find a list or a showcase of websites using Zox News theme to see how they look like? Can you give a link?
Hi Cy4goldbank,
Unfortunately, I don’t have any showcase links other than the demo.
I need to know before I purchase—In demos. I didn’t see anything showing how many views a post(s) got. Is that part of the theme and I overlooked it?
Hi daboss704,
The post views are not actually displayed anywhere on the site.
Is there any highlight box features for CTA or anything like that? Thank you!
Also, can’t get my twitter link to work under my user – how is this done?
Hi yellowdart,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
what homepage widget is the one that ranks the trending stories…1.2.3. etc
Hi yellowdart,
Please include any questions you have in your ticket and I will answer your ticket in the order it was received. I appreciate your patience!
where do people get answers? lol this is comedy dude
Hi yellowdart,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Is there any highlight box features for CTA or anything like that? Thank you!
Hi yellowdart,
Please include any questions in your ticket and I will get back to you as soon as possible. Thanks!
great theme but no place to put in Google Analytics?
Hi yellowdart,
Envato discourages authors from including a space for Analytics within the theme since if you switch themes, you will lose that code. They encourage you to use a plugin for it so you won’t lose it if you switch themes.
The article template 1 seems to have a repeating article issue and we did install the new update and it still is having an issue
Hi ThreadsNLaces,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
I just bought theme but the settings aren’t saving and taking effect. Anything that I might have done wrong?
Just to give you heads up, I deleted all plugins to test out and find problem.
Hi pswebpros,
Please submit a ticket at the Support Center and I’ll look into this for you.
I did…3 days ago on Thursday and still haven’t heard anything. I need some assistance please and thanks!
Hi pswebpros,
I have been on vacation since Friday, so I apologize for the delayed response since I usually answer questions during business days, but I will respond to your ticket today. I appreciate your patience. Thanks!
Hi, Do you have any plan to relanse new update? Thank u
Hi EbHelloWorld,
The last update was only a month ago, so I’m not sure how frequently you expect updates. But yes, I certainly plan to release an update in the near future.
Thank you for replay. I have another question. Layout of home page, is easy customizable?
Hi EbHelloWorld,
The homepage is made up of a Featured Posts area at the top where you can display posts there by selecting a Tag of your choice. Then the sections below that are widgets, where you can display posts via a Category or Tag.
Was wondering why the social sharing to FB, Twitter, etc. doesn’t pull the image from the article? That should be something I would assume would work since you’ve included social sharing – please advise
Hi ajalili,
It does pull the image from the article, but what you are seeing is likely just the fact that Facebook needs to either crawl your site first, or it needs to be shared once (or run through the Facebook Debugger) before it knows what image to share.
Please submit a ticket at the Support Center if you have any questions about this. Thanks!
Hey guys,
Bars post pages, all the categories shown next to posts throughout site, don’t link to the actual category, any plan on a fix or is this intended?
Cheers.
Hi billiard83,
Please submit a ticket at the Support Center and I’ll look into this for you.
Wondering if you have any suggestions on a gallery plugin you know will work well with the template? Was hoping to get a portfolio/gallery feature set up for posts. Thanks!
Hi ajalili,
Unfortunately, I have not tested any gallery plugins with this theme, so I would not be able to recommend any.
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