103 comments found.
Hello, I want to go on the line when I write a title text in edge custom font. How ? can you help me please ? thank you !
HI,
Welcome and thanks for using our theme! 
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
Hi, is it possible to have the portfolio page category wise? If yes then how?
Thanks in advance
Hi,
Welcome and thanks for using our theme!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thank you.
Best, Edge
Non visualizzo più la mappa. mi dice questo:
Spiacenti, si è verificato un problema. Google Maps non è stata caricata correttamente. Per i dettagli tecnici, consulta la console JavaScript.
Hi.
Welcome and thanks for writing in!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Also, please write in English so we can clearly understand you because support only provide in English language.
Best, Edge
Hello, I’m curious. Where do the placeholder images come from used in the theme?
Hi,
Welcome and thanks for writing in!
We bought most of our images on Shutterstock. We purchased these images for our demos from Shutterstock service – so if you want to use them, you’ll have to purchase them from Shutterstock:
http://www.shutterstock.com/Best, Edge
I choose Designer Home. Where can i change the big word : This is Atmosphere…?
Hi,
Welcome and thanks for writing in!
We have located your ticket on our support forum. Support agent has been informed, and your ticket will be answered as soon as possible.
Best, Edge
Hi, – great theme !!! One question – my Wp interface won’t load the widgets in the widgets section…the page just keep loading?
Hi,
Welcome and thanks for writing in! Glad you like our theme!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
Hi guys,
Do i have to buy revolution slier additionally?
Hi,
Welcome and thanks for writing in!
When it comes to Slider Revolution plugin, we have bought extended licence for the included plugins such as SR. We will provide updates of the plugins with the theme updates, as we are not allowed to share extended license key we had to purchase in order to include plugin with the theme. Your plugin is legal and ready to be used as soon as your install/activate the plugin upon theme installation. You can ignore the messages for further activation you’ve got in your admin area.
You could find more about it here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
So, you are able to normally use this plugin and you don’t need to buy it separately.
If you have some additional question. please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks!
Best, Edge
Thank you! That was very helpful.
You are welcome! Glad we could help!
Hello guys, I have a question about mobile responsiveness of the split slider showcase. It is square on the laptop monitor, however, when you view it on the mobile screen, it looks like a rectangle and I am not a fan of the fact it fills in the whole screen. Is there any way to make split slider box maintain square when view it on the mobile screen? Thanks a million in advance!
Hi,
Welcome and thanks for writing in!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
Hi guys, is there a way to either:
a) Disable the function that automatically adds the featured image to the top of the single blog post.
or
b) Somehow individually select which image shows up at the top of the blog post and which image shows up as the preview image in a blog slider?
I’m not using a sidebar, so want a wide image at the top of the single post, but when I do, it doesn’t automatically adjust the slider preview to be square. When I change the featured image to square it doesn’t span the full width.
I’ve tried setting the blog list image, but it doesn’t help. Thanks
Sorry…and also, how to change the colour of the back-to-top button? Thanks again.
Hi,
Welcome and thanks for writing in!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
Hello, we’ve trying to import the demo data for several days and it always hangs at 60%. Is this common?
Hi,
Welcome and thanks for writing in!
Best, Edge
Hi, i already bought this beautiful theme. good job!!! in your demo (slider on fullscreen demo) you use a picture of a white bunny. i like to use it and want to know where i can purchase the item. rock on!
Hi,
We bought most of our images on Shutterstock. We purchased these images for our demos from Shutterstock service – so if you want to use them, you’ll have to purchase them from Shutterstock: http://www.shutterstock.com/Here is the link to rabbit image: https://www.shutterstock.com/image-photo/studio-photo-white-rabbit-on-background-274720301
Best, Edge
Hi, I like to change the logo in the footer. But no clue where to do that. It is not mentioned under ‘Logo’ or ‘Footer’ in ‘Edge Options’. Could you help out? Cheers!
Hello,
Just go to Appearance > Widgets and add your own image link https://www.screencast.com/t/UtSrnmOs
Edge
Hi – I am receiving a “Sorry, no posts matched your criteria.” on my home page – is there a way to remove this?
Hello,
Please, submit a ticket on our support forum at https://edge.ticksy.com and include your site URL with wp-admin access and our agents will help you.
Edge
Hello!
Do you offer an html version of this theme?
Thank you
Hi,
We are only selling WordPress themes, and in theme creation process we are not creating HTML version because development process starts directly on our WordPress options framework.
Edge
Hi there,
I have 3 questions this time.
1) How can I reduce the font size on the "slide in" or side menu?
2) How can I make the footer a bit less tall? Maybe 50px less tall?
3) On portfolio page, is there a way to turn off the Portfolio info? How can I centered the portfolio description?Thank you in advance
Hello,
This can be achieved with some custom css code, and our support can provide you with necessary code so please get in touch with them by submitting a ticket at https://edge.ticksy.com/ and provide all necessary info in your ticket along with a link to your site since they need to inspect elements on your installation in order to be able to provide you with working code.
Edge
ciao, non riesco ad inserire il footer. Potreste darmi qualche insizio?
ciao, non riesco ad inserire il footer. Potreste darmi qualche indizio?
Hi there,
Footer content can be added from Appearance > Widgets, and by adding content inside footer widget area. If you need additional assistance please contact our support by submitting a ticket at https://edge.ticksy.com . Note that support is only provided in English language.
Edge
hi there, i really like this theme. However, I am a bit of a beginner when it comes to web design. have you got a link to the documentation, so i can see how extensive/helpful it will be to me. thanks
Hi,
Welcome and thanks for taking interest in our theme!
Best, Edge
Hello! Great theme. I’d really like to try it out. Is there a money-back guarantee? Thanks a lot!
Hi,
Welcome and thanks for writing in! Glad you like our theme!
We can not guarantee refund since Envato has strict policy regarding refunds and it can only be approved if there is some theme related issue.
Best, Edge
Hi, I received an expiring mail, so I’d like to input the license but I don’t know where I write it.
Hi,
Thanks for writing in!
You can extend support, by login in to your profile here on Theme Forest, and go to Theme page, and you will see option for extending support there. Make sure that you are logged in with the account from which you have purchase the theme.
Best, Edge
Ah I meant I’d like to validate my purchase, but I’m not sure where I write the license. Here is received e-mail. https://drive.google.com/open?id=0ByrvbHpfSlXrUEtQcU02N0F0Qmc
HI,
This message is classic envato newsletter when some wordpress themes are on discount. Our themes are not included in it.
Best, Edge
Hi
2 quick questions: 1. Are video backgrounds with sound possible? (not gifs but mp4, mov or YouTube) 2. Is it possible to invert the colors? (background becomes black, text becomes white)
Hi,
Welcome and thanks for writing in!
1. Yes, it is. Once you add video background in Slider Revolution -> Slide editor https://www.screencast.com/t/uQe5fNq2 you should go to Source settings and disable “Mute Video” option. Take a look: https://www.screencast.com/t/DGwFtbpel
https://www.themepunch.com/revslider-doc/video-layers/2. We don’t know exactly what you want to invert, but you can change colors with custom CSS. In preparing css code, our support agents could help you.
Best, Edge
