570 comments found.
Hi are you have 1 week demo ?
Product list v2 Can I add extra categories? Dog food Cat food Rodent Food Bird Food
is it possible? Thank you and good day.
Hi, you can choose product categories to display. Thanks!
Hi, I updated the theme just a couple of days ago. I can not hide the phone number that appears in a mobile version. I read the answer given to another user who is just leaving the “Mobile phone title” field empty, but leaving it blank the default phone number will appear to me. How can I do? Thank you
@media (max-width: 767px) {
body a.callus {
display: none !important;
}
}
https://www.screencast.com/t/JccI011DPp
Thanks!
Hello! I contacted you through your gmail about how to display 4 items or products in single row in shop page? can you please tell me? thank you
Hi Ikramullah,
We don’t recived your email. Please send your admin account of your website to email: hello.mtheme@gmail.com. We will check it for you.
Thanks!
I sent you email to the one you mentioned no answer yet! can you please check it? thank you
Hello, We responded to you via email. Please check your email.
Thanks!
I switched my testimonials on the home page to testimonial v2 and it stopped working. then I changed it back to the original one and it doesn’t work know either.
Please advise.
Hi, We have answed you in email. Please check your email.
Thanks!
When adding blog posts via your theme options. It prevents items floating to the side of them…
http://blog.doglost.co.uk/The sidebar is being pulled in under all the posts but should float to the right…
Hi,
Please send admin account of your website to email: hello.mtheme@gmail.com. We will fix it for you.
Thanks!
This getting looked into at all?
Hello,
We have fixed problems on your website.
Demo link: http://blog.doglost.co.uk/test-page/
Please check it.
Thanks!
The Mthemes Products widget for featured products on the home page will not show any of my product images I entered in. Please advise.
Hi laurelmtgirl,
The Mthemes Products widget will show some featured products of selected categories. So you need set some product of selected category is featured.
https://www.screencast.com/t/3p4ZCWJrkIf still not working. Please send for us your admin account of your web to email: hello.mtheme@gmail.com. We will check and fix it for you.
Thanks!
I emailed you. Additionally, the Theme loop widget isn’t working on the right column at the top of the home page under the revolution slider. I tried adding another element to that column, nothing seems to work in the column at all? Please take a look when you are logged in when you check out the issue above. That you kindly.
I fixed the fixed the first issue regarding the product widget but the latest issue still remains.
Hello,
Since the last update of the theme we have this number displayed on mobile.
Could you please tell me how i can change this number, the color of the button and how to disable it, if necessary.
Many thanks
Regard
JM
Hi JMsequNat,
You can change title, phone by go to Theme Options -> General, or leave empty field “Mobile phone title” to hide it.
Thanks!
Hi,
The theme sais “This theme requires the following plugins: Kreme Plugin, Revolution Slider and WPBakery Visual Composer.”
Where can I download these Plugins?
Thank you Gabriella
Hi Gabriella, You can read more: http://www.mthemes.org/documentation/how-to-update-kreme-theme-and-other-plugins/
Thanks!
The zip file I downloaded says 1.5.1 ? What version should I have?
Hi, Current version of theme is 1.1.2
Hi, I upgraded kreme plugin to 1.0.8 and theme to 1.1.2 but can’t upgrade WPBakery Visual Composer to the latest version.
WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?
Hi, You can read more: http://www.mthemes.org/documentation/how-to-update-kreme-theme-and-other-plugins/
Thanks!
Hey there,
Event though I am pretty sure I’ve made all the right steps to integrate the Instagram widget correctly on my website, this doesn’t display any of the photos from the linked Instagram account. Could you please help me with this?
Thanks
Thank you for purchasing our theme!
Please send for us your admin account and ftp account of your web to email: hello.mtheme@gmail.com. We will check and fix it for you.
Thanks!
Hi. How do I customize checkout fields?
Please describe what you want to customize checkout fields?
Yes, Customize and remove some unnecessary fields at Woocommerce Checkout page.
What is unnecessary fields?
All I want is to customize checkout fields
You can customize it by follow link:
https://docs.woocommerce.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/Thanks!
the site version is not update. the download is still 1.0.9 I have installed this version and on the home page the product images in the “Our Product” line are not visible but remain white. How can I do?
Hello, you can update kreme theme and other plugin by follow below link:
http://www.mthemes.org/documentation/how-to-update-kreme-theme-and-other-plugins/Thanks!
I have a problem with update. I send an email to hello.mtheme@gmail.com Thank you
There’s not any products under “OUR PRODUCTS” section. Please help. Thank you.
Hello,
Please update theme and plugin to latest version ( Kreme Theme is 1.1.1 and Kreme Plugin is 1.0.7). Then set some product of selected category is featured.
https://www.screencast.com/t/3p4ZCWJrkIf still not working. Please send for us your admin account and ftp account of your web to email: hello.mtheme@gmail.com. We will check and fix it for you.
Thanks!
Hi, I have emailed you twice now about major issues. My site is having major issues within respect to CSS breaking and other issues.
Hello, We are checking your problem. I will notice you when it completed via email.
Thanks!
Hi I need to be able to show images in the mthemes products widget on the home page – I can’t find any setting that will update those images – at the moment they are blank, even though the correct featured images have been selected in the mtheme products widget settings.
Hello,
Please update theme and plugin to latest version ( Kreme Theme is 1.1.1 and Kreme Plugin is 1.0.7). Then set some product of selected category is featured.
https://www.screencast.com/t/3p4ZCWJrkIf still not working. Please send for us your admin account and ftp account of your web to email: hello.mtheme@gmail.com. We will fix it for you.
Thanks!
Hi the mthemes Products widget on the home page won’t show any product images. How do I get it to show those images???
Hello,
Please update theme and plugin to latest version ( Kreme Theme is 1.1.1 and Kreme Plugin is 1.0.7). Then set some product of selected category is featured.
https://www.screencast.com/t/3p4ZCWJrkIf still not working. Please send for us your admin account and ftp account of your web to email: hello.mtheme@gmail.com. We will fix it for you.
Thanks!
Hi, at shop page, were it says “show me” there is a dog as an image. were or how can I change that image?
Hi,
You can change it by custom css. Go to Visual Composer -> Custom Css, then paste below code
.complex-filter .filter-title {
background: url(../imgs/icon/icon-category.png) no-repeat 39px 0px;
}
Change ”../imgs/icon/icon-category.png” with your image url.
https://www.screencast.com/t/zi98UJkVThanks!
Does this author actually answer any support questions any more?
Please see the last comment. We answered it. Thanks!
yes they do! please excuse my impatience, I was having a frustrated site build moment – thank you for your help in fixing this..in case anyone was wondering, it was because I just didn’t know how to manage one of the settings and the guys helped me fix it no problem when i asked them. good support!
Thank you. If you can, please reviews for theme. We are Thankfull for that.
The Mthemes Products widget for featured products on the home page will not show any of my product images.
Please see the last comment. We answered it. Thanks!
