439 comments found.
Hello! Beautiful theme! have got an issue right after installation : when i go to Appearance => click demo import , i get only 3 pages, may i know how to receive all of them? Thank you
Hi,
Thanks for purchasing!
That is weird and we don’t have any similar report so there must be something wrong with that install. Anyway, for support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!
Hi, thanks for answering, I have opened it https://support.pirenko.com/ticket/1106/
Ok, thanks!
Team Member -> Social Network Link
vk.com is absent 
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble please open a support ticket here https://support.pirenko.com/ and send us the WP login details so that we can analyze this situation.
Cheers!
See Top 7 Most Popular Social Networking Sites | July 2017
http://www.ebizmba.com/articles/social-networking-websites
http://www.makeuseof.com/tag/10-incredible-vk-facts-you-should-know-aka-russias-facebook
The listing of supported social networks is strictly limited. It is a feature of the theme or do I want something unusual?
I need to wait for theme update or to pay for support?
I will add that option on the next theme update, but it would be great if you can renew support in the meantime. Thanks!
Hello, There is a many options to disable some blog parts but How can I disable comment section under the post? Is there any option for that?
Hi,
Thanks for purchasing!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!
I don’t have active support. Thank you!
Please consider renewing support then. Anyway, I have an article about that https://www.pirenko.com/blog/2012/10/08/disabling-wordpress-comments/
Cheers!
Hi There, I just added a drop down arrow to the “theme slider” row and it made the whole slider disappear ? This has happened once before, but then i had to install a backed up version of the site, is this some sort of glitch and how do i get it back ? Also the instagram feed isn’t working and breaks the site ? iam all up to date with the theme and Plugins ?
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble please open a support ticket here https://www.pirenko.com/support and send us the WP login details so that we can analyze this situation.
Cheers!
Hey there hope everything is good with you. I wonder if you could take a look at my site and advise me how I can make it look better on mobile smartphone?
Particularly if I can remove the site header title on scroll or set it so that it doesn’t track down the page.
Have the titles of my portfolio items displayed across the thumbnail images on my home page. They are there on desktop version but not on mobile
The website is www.mattbowenphotography.co.uk
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble please open a support ticket here https://www.pirenko.com/support/ and send us the WP login details so that we can analyze this situation.
Cheers!
I just noticed that you already sent me a private message. I’ll comment very soon. Thanks!
Hi There,
How to i turn on the preloader arrow ?
Hi, on the General tab of the Theme Options you can manage the preloader. Thanks!
Hi Thanks, im referring to the arrow that is placed on the slider. When you click the arrow it goes down to the first section ? Its not in General Options..
Oh, ok… That depends on how you have the page content set up. Probably it is the row option “Append scroll down arrow”.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi There,
How to do i edit the sub title “All the work completed.” on the page listed below ?
http://specialistespresso.com/skills/slayer/Hi, thanks for purchasing! You can manage all that on the Translations tab of the Theme Options. Cheers!
awesome !!!! cheers
You are always welcome here 
Hello! I can’t installer Pulse Framework : PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature Or WPBakery Visual Composer PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of WPBakery Visual Composer is needed for this theme. Please update the plugin.
I’m looking for the plugin into the folder called “external_plugins” but i find just the “envato-wordpress-toolkit” plugin
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi pirenko, it is possibile to delete the indicator of the time you will spend reading a post? I mean, under each article i see ” 1 MIN READ” “4 MIN READ” ... i would like to do not have this…. thanks !
Hi,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!
Greetings, I’m enjoying my Pulse Business theme. I need to change the font color of one item and can’t find where it is to change it. It is the following text that is displayed after a visitor fills sends a message: “Thank you for contacting us. We will reply soon!”
Thanks for your help!
Hi,
Thank you for purchasing!
That color is coming from the theme option “Text headings color” located on the General tab of the theme options.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hi! I really love your template. I’m having an issue with product image and gallery on woocommerce: the image is not magnified on hover, and the gallery is not showing correctly (all the thumbnails are showed and they are opened as media with the mouse click). The featured image is 900×900px, as in your demo. Maybe I have some corrupt file? What I should reinstall/update? Thank you in advance! Melania
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hi!
We would like to increase the amount of text show on mouseover @ the team members. When you mouseover it wil show the name of the teammember and the text you enter in de wysiwyg editor in the wp dashboard.
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Please consider also renewing support, because it has expired.
Cheers!
Hi there!
Is there anyway to have the same header area on the single blog page that you see on the blog archive page?
So here: Archive: https://www.pirenko-themes.com/pulse/main-blog-classic/ Want that same header area on the Single post page: https://www.pirenko-themes.com/pulse/2014/10/08/stay-focused/Cheers and thanks! John
Hi John,
Thanks for purchasing! That is currently not an option. It requires editing the single.php file. If you need help with that please renew support and send me a private message (contact form on this page https://themeforest.net/user/pirenko ).
Cheers!
All of a sudden my site is no longer responsive in mobile devices..
Hi,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!
Hi, I need to remove the license key from a test site. Where can I do this?
Cheers, Claire
Hi Pirenko, I’m really disappointed. Having researched your other themes for similar issues, it appears you don’t provide an option for a designer to activate and deactivate the license keys on themes or don’t provide a transparent process.
Whilst I really like your designs I’m afraid this has made me reluctant to use your themes. Can I suggest you make this an openly accessible process by allowing the purchaser to do this themselves saving both parties time and money.
I have emailed you separately to request the current test site’s key removal. Sad to be doing this but this has been a bad experience and the first time I’ve encountered it. Thanks for your consideration in advance. Claire
Hi,
Thank you for purchasing!
I just replied to your private message. About your suggestion: I had that option in the past, but I noticed that some people took advantage of it. Basically they register and deregister the theme every time an update was released (and they were using a single license for multiple websites).
I usually reply almost instantly and change the license URL when I’m asked to do that so I hope that this is really not an issue. Cheers!
HI, on the default form it has the following fields; name, email and message. This is fine however I would like to change the wording on the message field. Currently it says ‘Your Message’ Where can I change this? is it in the site files or database? Thanks
Hi,
Thank you for purchasing!
You can change that on the Translations Tab of the Theme Options. Please consider also renewing support, because it has expired.
Cheers!
Hi,
I have a problem using my site because Visual composer has updated its version these days but we can’t update our. It is intent for you to update the pulse pack included the new visual composer version ?
Thank you for your answer regards
Hi,
Thank you for purchasing!
Visual Composer will always be updated on the next theme version if an update is available.
By the way, at this moment the version provided with the theme is 5.2.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ).
Cheers!
Hello, when I try to activate the visual composer templates I get this message : Sorry, you are not allowed to access this page.
Hi, some features of Visual Composer were switched OFF for better overall performance. If you want to activate some of them please send me a private message. Thanks!
Hello, The visual composer is not working, It loads endlessly. Thank you for the assistance.
Hi, Thanks for purchasing! Please make sure that you are using the latest theme and bundled plugins versions. If you still need help please send me a private message with the WP login details for a quick check. Cheers!
I keep getting this error after I uploaded the update and do the one-click-install and I cannot get the menus to show up either.
here is the error message . . .A1A Warning: Cannot modify header information – headers already sent by (output started at /home4/orthoca2/public_html/wp-content/plugins/pulse_framework/inc/core.php:230) in /home4/orthoca2/public_html/wp-includes/pluggable.php on line 1210
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions (it seems that you did not update the Pulse Framework yet). If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
