1743 comments found.
Hello
i’m buy Native dfd style,
can i take advantage of the theme in more than one site , how can active this style.
and i have 5 website how can i do , or i need buy 5 items 
Hello KhaledMamdouh!
Thank you for choosing us! As for licenses, you need to get a new license for each new website. Please check more here:https://themeforest.net/licenses/standard
Best regards, DFD Support Team
I filled the form and asked for support over a week ago and got no response back. Do you have a ticket system? Your mail form just sends messages nowhere and I get no status nor updates. Very bad customer experience.
Hello mvpro!
First of all, we are sorry for the inconveniences!The ticket system we are using is working as Zendesk system. Our team has replied the last ticketreceived from you on October,30th. Please check your email, including spam folder. If it is not received, could you please get in touch via this form and we will help you.
Best regards, DFD Support Team
Thanks. Found it in spam. I wish there was a support ticket that I could track online. Email is so unreliable and hard to track.
Thank you for letting us know and for your suggestions. We will add them to our wish-list.
Best regards, DFD Support Team
Hi dfd team. In our installation doesn’t work any of created forms. Always we have one message: “Validation errors occurred. Please confirm the fields and submit it again.” Everything is set ok. Checked 100 times. Any solution for this?
Hello pancho!
Please make sure that the email sending function is enabled on server and if yes, please let our team check the issue for you.
For this please submit a ticket in our support center and our support team will be able to help you.
Best regards, DFD Support Team
Hi, i have sent an email to You “forms problem”
Thank you! Your request is placed into queue and is waiting for its turn to be fixed.
We’ll get back to you asap
Best regards, DFD Support Team
hello, pre-sale question..
can this template using gravity form for 3rd plugin for contact form ? and if can, how bout styling for fields,button etc like ur contact form from visual composer
thanks
Hello auzanlazuardi!
Thank you for your attention to our theme!
We’ve not tested the gravity from plugin with our theme, but we’ve not received any complaints from our customers regarding their compatibility.
As for styling, most probably they will have default plugin’s styling, but you can always contact our support team and we’ll check what can be done to help you to get the desired displaying.
Best regards, DFD Support Team
Hello, can you recommend some cms plugin to install on the site with your theme?
Hello arco_comunicacao!
Could you please submit a ticket in our support center and we’ll be able to help you with proper recommendations.
Best regards, DFD Support Team
Hi there,
I am currently building a site using your Native theme, I have quite a few problems & questions that I am hoping you will be able to help with.
1 – The editing of the woocommerce shop page seems extremely limited. I cannot change the header area to the gold colour my client wants, or change the page title text from white to black. I have changed the font colour in the main site settings, as well as the page settings and it makes no difference.
2 – I have a weird ‘best options’ and ‘featured products’ that show up on my shop page, and there doesn’t seem to be any way of getting rid of them?
3 – There is now way for me to disable the add to cart button. I can see there are options within the theme to disable it, but yet again if I select an option it makes no difference whatsoever. I have even purchased a further plugin, which works on another site I run and still that doesn’t even let me disable it.
Please email me back on eloiserolfemedia@gmail.com with some help!!!
Hello msharron!
Please forward all the questions to our email via this form: https://themeforest.net/user/dfdevelopment#contact or submit a ticket in our support center.
Our team will check it and help you with proper instructions.
Please enclose your access details with the link to your site and your purchase code as well.
Thank you, looking forward to your message.
Best regards, DFD Support Team
How to change the width of my site? Such as 1280px, 1600px
Hello Wings_Li!
Could you please submit a ticket in our support center and we’ll be able to help you.
Best regards, DFD Support Team
Hello. I am using the Portfolio carousel. How would I go about overlaying the caption text from the image on top of the main carousel image? In the templates/portfolio/gallery-carousel.php file it only shows ”$main_images” so I’m not sure where I’d put it.
Hello JohnsonDesignCo!
Please submit a ticket in our support center.
Our team will check it and help you with proper instructions.
Best regards, DFD Support Team
Hello I am interested in your theme, but I am wondering how flexible the demos are? I’d like to use elements from Sixteenth and from Fortieth. Is it possible to do this with your theme?
Hello rgbadmin!
Thank you for your attention to our theme!
You may install any demos on your site and combine them as well.
You may contact us via dynamicframeworks@gmail.com email and we’ll create test user for you to test our theme from inside before purchasing.
Best regards, DFD Support Team
i my name is David from Spain.
How can I fold the sidebar of the mobile menu when I click on a menu item?
Thanks for your help. Regards.
David Martin
Hello David!
Coudl you please submit a ticket in our support center so our support team will be able to help you with proper instructions.
Best regards, DFD Support Team
Ok, thanks for your attention.
No problem, David!
Looking forward to your ticket.
Best regards, DFD Support Team
hi when I disabled the sticky header, the header still goes down when scrolling the page. I fixed by adding #header-container { position: absolute;} but I think this should be fixed by next update. also how I can make the background transparent for the header on mobile view like pc view to show the background of the first row, I activate the transparent background on mobile header options but the background changed to be white, not transparent.
Hello bassel85!
As for header on desktop and mobiles, please submit a ticket in our support center an our support team could check it and help you with proper instructions.
Best regards, DFD Support Team
Hi Can I use Visual Composer with woocommerce like when adding a new product or use Visual Composer for pages & posts only?
Hello anas6666!
Thank you for your attention to our theme!
You can use VC elements for the single product pages as well.
Best regards, DFD Support Team
tried installing your theme on localhost but the problem was the shopping cart is not full width like in your demo shop3. the cart button re links to the main site and not to the cart page. the wishlist is also missing. when you save the blog options it remains the same. this is not like the ronneby theme that you had. may i know how to fix it before i set it up live? thanks
Hello Touma08!
As for wishlist, please make sure that you’ve got YITH Woocommerce Wishlist WordPress plugin installed and activated. as for other questions, please submit a ticket in our support center and we’ll check it for you.
Best regards, DFD Support Team
Hi, i have a mistake with the “theme options panel”, It doesnt load any option, this is appearing white… can you help me please?
Hello oscarbel !
Please submit a ticket in our support center.
We’ll be able to check the issue and help you.
Best regards, DFD Support Team
Could you please help
Hello derossistudioi!
Please mail us your wp and ftp access details so we’ll be able to check the issue and help you.
Best regards, DFD Support Team
sure.. Email adress?
Could you please get in touch via this form and we will help you.
Best regards, DFD Support Team
Done yesterday. Will you respond by email or here?
Hello derossistudioi!
We’ve received the email and already sent the reply to you.
The issue was caused by the crop set to to OFF for the images inside the gallery white the size for the image was set..
We enabled it for you and the issue is solved.
Please check the site now.
Best regards, DFD Support Team
Ok, thank you
Thank you for reply, glad to be helpful to you, Andrea.
Have a nice day and weekend ahead
Best regards, DFD Support Team
Hi, how turn off blog comments?
Hello Gglatus!
Please submit a ticket in our support center an our support team could check it and help you.
Please specify the type of the page (blog page template or blog posts module, or archive page) or enclose the link to the page so we’ll be able to provide you with proper instructions asap.
Best regards, DFD Support Team
This is the blog post, below the content has a comment field.
http://implantemaster.com.br/exitonovo/novas-tecnologias-na-odontologia-cirurgia-guiada/Please try to go to single post backend editor > Discussion > Allow comments and remove the check-box mark, please check this screenshot for more details:
https://prnt.sc/h2a2qm
Best regards, DFD Support Team
But this option will only remove the comment from that post. Can not get away from all of them? It does not have to be an option in the theme panel, can you tell me where the code line is responsible for the comments?
.dfd-content-wrap.dfd-post_single + #respond {
display: none;
}
Please, do not forget to clear cache before checking the site.
Best regards, DFD Support Team
Now it worked, thank very much!
You are welcome, glad to be helpful to you.
Best regards, DFD Support Team
I currently own Ronneby, would there be a massive difference / is there a big difference between the two?
Hello MatthewMurdoch!
Thank you for choosing our themes!
As for your question, the theme are quite similar, but Native has additional VC module available and more options for blog/portfolio customization.
Also, it has header builder feature.
We can create test user for you to test our theme from inside before purchasing. Please let us know about it and contact us via this form.
Best regards, DFD Support Team
Hi there.
I am trying to create a child theme but am receiving the following fatal error message:
Do Not Activate “DFD Native”! A PHP FATAL ERROR has been detected.
Please assist. I am using local host – Mamp
Hello clickrepubliclauren!
Coudl you please submit a ticket in our support center so our support team will be able to help you with proper instructions.
Please specify what theme version, VC plugin and WordPress versions are you running for your site.
We can also make Team Viewer session to check the issue for you.
Best regards, DFD Support Team
Your support team told me that the template supports woocommerce 3.2.1. But after updating woocommerce to the latest version of the site and the admin panel stopped working.
Hello ozonpromo!
Please submit a ticket in our support center an our support team could check it and help you.
Best regards, DFD Support Team
Hi,
we have purchsed your theme in july, but when i try to sign up in your support center it seems my purchased code is invalid; Please can you help me?
