1743 comments found.
Is it possible to use pages from different demos together without extra coding / CSS modifications? I’ve recently purchased your theme (looks awesome) and I would want to pick several page layout designs from different demos.
Hello infographer1!
Than you for choosing us!Yes, surely, you can install several demos on your site using WordPress Importer, more details you can find in this post:
http://nativewptheme.net/support/first-steps/demo-content
Could you please submit a ticket on our support center so our support team will be able to help you with demo import if our help is needed.
Best regards, DFD Support Team
The 4.9 WordPress update breaks page options with color picker. “Cannot read property ‘removeClass’ of undefined”. Please release the update asap to make this theme work with latest WordPress.
Hello mvpro!
We are currently working on new theme version with the compatibility with latest wordpress version. It will be released very soon.
Could you please submit a ticket on our support center so our support team will forward the new theme to help you.
Best regards, DFD Support Team
Hi Admin,
Pre purchase question? please answer
1. Is the theme options dashboard availble inside the wordpress dashboard like this: http://prnt.sc/dgokyj
2. Is that the Theme is Responsive?
3. Is the theme has Diffrent header styles?
4. Is that the Header has option to change the ,Header background, image in Wide Layout?
5. Is the Top bar Color options availble?
6. is that the theme has Logo size Options. where one can set big or small size logo?
Hello coast2coast1!
Thank you for your attention to us! Please find our replies below:
1.we have almost similar theme options section within wordpress dashboard, as shown on your screenshot.
2. The theme is responsive and has options for setting the displaying on mobiles, tablets etc.
3. We have 14 header styles available. Please check http://nativewptheme.net/support/ theme options > header options.
4. You can set custom image for wide header for each page/post/portfolio.
5. All color schemes are editable.
6. You can upload logos via theme options for various header styles.
Best regards, DFD Support Team
Hi, sorry to bug you, just need a quick answer. Is there a way to add my own sidebar? (in additions to the ones you have for the theme) Do I need a cutom sidebar plugin like this one https://en-ca.wordpress.org/plugins/custom-sidebars/ or is in corporated in the theme?
Found it – sidebar generator. It took me a while though. If my feedback counts – it would be much faster located in theme options then in wp admin submenus.
Hello mixalg!
Glad to know that you’ve found the solution and thank you for your suggestions.
Best regards, DFD Support Team
Hello.
How do you transfer the contact form designs that you have in contact form 7?
Hello Touma08!
Coudl you please submit a ticket in our support center so our support team will be able to provide you withe files to import contact form and short instructions to perform it.
Best regards, DFD Support Team
posted a ticket. thanks
We’ve received it, thank you!
We’ll check it and get back to yo shortly.
Best regards, DFD Support Team
When clicking “Save changes” in visual composer, it jumps down to the bottom of the page everytime. This is very annoying. I tried updating js_composer plugin, and updating theme.
Hello JhnsonDesignCo!
Could you please submit a ticket in our support centerhttp://nativewptheme.net/support/support-ticket so our support team will be able to help you.
Best regards, DFD Support Team
Hello. Do you have tables like this? Easy Tables – Table Manager for WPBakery Page Builder
Hello Touma08!
Unfortunately, the requested functionality is not available within our theme currently.
Best regards, DFD Support Team
Hi, becase I have only 11 days of support and my purchase code doesn’t work on your website. I will send you message here. I would like to let you know that WP Bakery Page Builder is not compatible with your template.
For example I added share us module to this template and as you can see there are no share buttons at the end of page https://www.insight.cz/kapesni-prirucka-pro-strategy/
Oh, sorry! I just found out, that I have to also update DFD Extensions and now it works! I’m so sorry! I didn’t got any notification.
Hello kryspin!
Glad to know that now the issue is solved. Please contact our support team in case any questions appear.
Best regads, DFD Support Team
Hi,
I’ve recently purchased the theme but unable to install. Following error from Wordpress.
Broken Themes >The following themes are installed but incomplete. >DFD Native Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
Hello ujjwalvarma!
Thank you for choosing our theme! Could you please submit a ticket in our support center:http://nativewptheme.net/support/support-ticket
Our support team will be able to help you with theme installation.
Best regards, DFD Support Team
Hello Giussani-Nicola!
Could you please submit a ticket in our support centerhttp://nativewptheme.net/support/support-ticket so our support team will be able to help you.
Best regards, DFD Support Team
hello i have a question here:
1. why my logo not responsive in mobile view, it not turn to my company logo, but native logo, for u know i have edit to my logo in mobile header setting.. only in pc my logo look okay..help me please
2. Ive used Ez calculator form, i make it integrade with woocommerce, but the problem is, when i want to chekout in mobile, in subtotal price the view have getting cut, i means i cannot see the tottal price..why ?
tqvm
Hello banktif!
Could you please submit a ticket in our support centerhttp://nativewptheme.net/support/support-ticket so our support team will be able to help you.
Best regards, DFD Support Team
anyone has issues with updating logo?
Hello Fspatan!
Please check Theme Options > General Options > Header Main Logotype image . This link can be helpful to you. Please check also Theme Options > Header Options > Header style(number of header style you use) options > Header logotype image. In case there are still issues with logo could you please submit a ticket on our support center so our support team will be able to check and help you.
Best regards, DFD Support Team
Hello, I’ve purchased three copies to use in different website, but I have a problem requesting a plugin update for the style , In addition to the disappearance of some important additions such as (Deprecated)
Is there a way to activate the theme on a particular Domain to take advantage of style features?
Thanks
Hello KhaledMamdouh!
Coudl you please submit a ticket in our support center so our support team will be able to check request and help you.
Best regards, DFD Support Team
I can’t figure how to set the blog category layout.
Hello pdaniel!
The category page is archive page and it inherits its settings from theme options > blog options > archive bog options section.
You may customize these pages there.
In case our help is needed, you may submit a ticket in our support center – http://nativewptheme.net/support/support-ticket and we’ll hep you.
Best regards, DFD Support Team
Hello, im trying to solve a problem with contact form visua composer on my website but we cant send mails. It appears the following linkg
Validation errors occurred. Please confirm the fields and submit it again.
ferreteriaoferta.com/rsd
Hello sophdesign!
Could you please submit a ticket in our support center so our support team will be able to help you with proper instructions.
Best regards, DFD Support Team
Hi,
In the child theme functions.php, I created a new function that adds a shortcode. However, when I add my new shortcode via the WSIWYG editor using Visual composer to the front end, it shows up as text instead of the shortcode working as expected. The shortcode works on a clean install of Wordpress, so I do need your assistance in resolving it for your theme asap
Hello dhawalshah!
Coudl you please submit a ticket in our support center so our support team will be able to check what can be done to help you.
Best regards, DFD Support Team
Hello.
How can we deactivate the super annoying notification at the backend?
This is the message that keeps appearing after every refresh and it’s super frustrating.
“Great news! We are offering the customization services now. Support center | Customization services”
Thanks
Hello Lightform!
Coudl you please submit a ticket in our support centerhttp://nativewptheme.net/support/support-ticket so our support team will be able to help you.
Best regards, DFD Support Team
Hi.
http://nativewptheme.net/home/society/standart-post-with-image/ On blog posts can one remove the big header image and just keep it on the front page?Also can you easily move the social share buttons from the current design and replace with different ones?
and can you change the blog post without sidebars width?
Thanks.
Hello noworkday!
You can remove custom header and change width of the post. As for social buttobs, we have onky one style currently, so you may hide them. If you are intersted, we can create test user for you to test our theme. For this please contact us via this form: https://themeforest.net/user/dfdevelopment#contactBest regards, DFD Support Team
Hello! Is it possible to display a button on the archive page in your template? Like “Read more”?
Hello alYaran!
Thank you for your attention to us! Within our theme, there is no read more bytton available, since the user can clicl on whole image or post title to go to its inner page and check it.
We can create test user for you to test our theme from inside before purchasing. Please let us know about it and contact us via this form.
Best regards, DFD Support Team
Thanks for the answer! But the customer asks me for such a button to be implemented. Is it possible to do this with your template? For example, if you edit the source code?
Please contact us via the firm from the previous comment, and we will be able to provide you with information what can ve done to help you.
Best regards, DFD Support Team
Hi,
I have recently added your theme to my website hosted on siteground.I am only looking to put together a very simple clean website, but I am unable to get this theme to load without crashing my browser each time I try to customize. I have not loaded any content into the theme and it freezes or crashes each time I try to navigate the customizer. I have checked that my hosting site meets the minimum requirements of the theme, however it seems the host is more than sufficient. When I switch to other default themes I do not seem to have the same problem. Could you please advise as to what my next steps are for this? Thank you.
Hello gutterbust!
Thank you for choosing us!
Coudl you please submit a ticket in our support center so our support team will be able to help you.
Best regards, DFD Support Team
