737 comments found.
Hello, I am unable to edit the search bar please guide. Ticket already submitted. PRIVATE TICKET #1367282
Please check our replies from our support forum
Quick Question we are looking into buying the template – we want to add services other products to a rental car is that possible. Use Case: a) select a car, periodtr … attached to that you have the option to select 3 different products -> select one the system offers another 3 products i can add another one or skip and go to payment. Thx for your feedback.
Hi,
sorry, add services or extra features is possible but ’ select one the system offers another 3 products’- but this feature is not possible in our plugin
Regards
RedQ Team
I think I made a mistake when buying this template. It really has very attractive rental options, but the design leaves a lot to be desired.
Why use visual composer? I have used many templates with this plugin, and in all the templates it allows me to modify the template with this great complement to my liking … but with your template it is impossible to design something to my liking. The shortcode of the search engine is relamente bad its design … if you add it to a double column in visual composer, the search engine breaks the design, since it does not become narrower.
I just needed to be with your staff 30 minutes to see what is really complicated, few design options and the somewhat strange shortcode.
I’m not going to ask for the money back … I’ll use the plugins, which is the only thing that’s really worth it.
Hi,
Thanks for your purchase. We’re improving the design and will update regularly with new module , new design.
Can you please open a ticket in our support forum and let us know which component need to be updated. We’re really eager to hear from our customer and improve our theme.
Thanks
Ticket #1367072
Thank you
Hi Guys
I opened a ticket 3 days ago and I’m still waiting for an answer from you
Thanks
Please check our reply from our support forum
Thanks
Hello
Does your theme support multiple partners?
If it does I have a few questions: have a few questions:
1. The admin can create new car types and tags? 2. It’s possible to add extra equipment like GPS or child car seat? The price of the equipment is multiplied by the number of rental days? 3. Who creates the new locations? 4. The cars are available for Pick-up and Drop-off only in the selected locations? (By this I mean only in the selected child location and not in all the child locations of the parent location.) 5. In the search bar, the locations are displayed in alphabetical order? 6. What kind of payment systems are available? 7. The bookings and the payments are visible in the partner’s and admin’s dashboard? 8. At each booking, the partner and the admin receive the email with the booking details? 9. The forms like emails, are customisable without coding? 10. The admin has the possibility to set the percentage separately for each partner? 11. The partner has the option to set sales and discounts by date or number of rental days? 12. The partner and/or the admin can add coupons?
Looking forward to your reply.
Thank you
Hi,
It works like booking.com, where rental companies can register and submit their cars for rent.
1)Yes.
2)Yes.
3)admin.
4)Yes.
5)Yes
6)Any kind of payment system that Woocommerce supports.
7) partner option is not available. Admin can see the payments.
8)partner option is not available.admin and customer will receive emails.
9)Yes.
10)No.
11)No.
12)No
Reagrds
RedQ Team
Hi, Thank you for your detailed reply! Regards
You are most welcomed
Hi guys,
I have one more question please, is there a possibility to add specific fees depending on the pickup location and the return location?
Regards : )
Hi ,
Yes, you can add per location price. Our theme provide this option.
Thanks
Hello,
Does your theme support multiple partners feature?
Thank you
Hi,
Thank you for your questions.
Can you please tell me details about multiple partners feature??
Regards
RedQ Team
Hi,
By multiple partners I mean that car rentals can register as partners and submit their cars for rent on our website. It works like booking .com
Thank you
Hi ,
You can add person as shop owner. It’s wooCommerce default feature. You can read details from here https://docs.woocommerce.com/document/roles-capabilities/ .
Hi Team,
I’ve created a ticket to get response from you guys, but nobody is answering anything.
The reactive pro key for search result is not producing any result after wordpress update. Can you please have a look at the bug.
Best regards, Edmx
How do I update the Reactive Pro?
Please check the reply from our support forum
Hey! Do you plan to update WooCommerce template files? I get notice about two outdated files “turbo/woocommerce/myaccount/form-login.php” version 2.6.0. when most recent is 3.2.0 and “turbo/woocommerce/single-product-reviews.php” version 2.3.2 when the newest is 3.2.0. Maybe I shouldn’t worry about it but difference in versions is quite significant.
Hi,
Thank you for mentioning.
Regards
RedQ Team
hallo we want to ask your appointment u said it will be updated this week about what day? thx
Hi,
Yes. we’ve fixed single day select issue on calendar. We’ll push the update today. and will contact you via our support forum
thanks
I checked yesterday there is no update and until now also does not exist ??
Hi,
There are some css issues on listing page date input field. We just back from weekend. Update will be pushed today
thanks
hallo how to update it. I’ve been waiting from last week but your promise always misses.
Please check the replies from our support forum
hi, does this themes support “woocommerce zoom magnifier” featured?
Hi,
Our theme is standard wooCommerce theme. it should work fine with all wooCommerce supported plugins. For image magnifier we didn’t test it with any plugin. and we have changed our wooCommerce single page template
Hello I am interested in your theme. I am testing your demo but the website bugs at the last step, so I’m unable to see what the payment page looks like. Thank you for your help Regards
Hi,
Thank you for your interest.
This is not a theme specific problem. Please remove the Envato iframe http://prntscr.com/h1aqa1 and then the checkout will work.
Regards
RedQ Team
Thank you the problem is solved.
One last question before buying the theme. Can customers be allowed to make a booking without creating an account? I mean can we disable account creation and make the reservation only by filling out the form?
Thanks
Hi Yes,
User can checkout without creating the account. there is a setting in wooCommerce setting panel for this. and checkout system totally handled by wooCommerce checkout process.
thanks
Thanks 
You are most welcomed.
please answer and give solution to my problem, the ticket has until 2 days until day. but not yet you take action
Hi,
Our support guy will reach you today.
Thanks
oke i”ll wait today
hello, I’ve been waiting for you from yesterday, but until now you have not got a response about my ticket. not as you promised
Hi,
We’ve checked your ticket and saw that we have to push the update for your fixing. We’re preparing our update and hope update will be ready by next week.
Thanks
long enough to wait until next week because our system is running. what can not be helped in this week?
Hi ,
Sorry to say that we’re at the very end of deadline one of our product. We will push the update on next week
thanks
Hi, my country does not support paypal. Can your theme work with payment express https://woocommerce.com/products/payment-express/
Hi,
Our theme is a standard WooCommerce Extension. So, it supports payments same as WooCommerce plugin.
Regards
RedQ team
please cek my tiket
Hi,
please have patience and be with us on the support forum.
Regards
RedQ Team
I am very interested in buying this Theme, i have a question. Can I booking cars according to seasons?
for example, the car Model VERSA in October has a cost of $ 40 dollars, but in December it has a cost of $ 100 dollars.
If today 18 October a person reserves the VERSA car for December, will the payment show at the time of payment be $ 100 dollars?
Hi willy100fuegos,
Thank your very much for your interest. Yes, our theme provides monthly based pricing plan. You can get your pricing with our theme
thanks
Hi Would this booking system work with something else or is specif for cars only?
Hi Flexartgroup ,
Our theme actually work with any date based booking system. You can use it with any of your booking purpose.
thanks
Great. Would it be possible to set a discount when more than 7 days are selected? Would it be possible to set Deposit compulsory?
Hi Flexartgroup,
Yes, you can set discount based on no. of days.
Thanks
Please cek my tiket any trouble when i user ur template
Checking now
please cek ticket again..PRIVATE TICKET #1335723.. your answer is not enough to help me solve this problem
I tried to reinstall with the first ticket. then I re-install themes, plugins and woocomerce.
but after I install and I update the importer demo, I check when create or edit product parts of the product there are errors. do not want to group all the finished products one (http://prntscr.com/gy1z2m)
and my view product on the front page he also eror just loading it (http://prntscr.com/gy203o)
please help my problem
Hi J325 ,
This is not the problem of the theme . This is caching problem. Just give a hard refresh and then check. or you can check in window incognito mode.
Or provide me your login and FTP credentials via our support forum. I will fix your caching issues.
Thanks
thank you for the answer. and indeed it turns out the cache problem. then I want to put on how to run the function curency and translator. and does the translator support Indonesian language ?? please give the tutorial because in the manual there is no discussion about trNslator and curency fumction
I have a problem again 1. why in the home page can not get a reservation on the same date to return date http://prntscr.com/gz0a2p
2. why when booking from home -> car listing -> page booking always have eror max rental day padhal no booking wrong where
3. my previous question yes not yet been answered whether the translator is suport for Indonesian language and how to use the translator. because in the manual book is not explained
We’re checking your issues from our support forum.
Thanks
I’ve sent to the ticket also to your forum but there has been no response
Hi,
please have patience and be with us on the support forum.
Regards
RedQ Team
There is no support. I have submit a ticket 3 days ago on Monday at 11:23am and still didn’t get any answer from them.
Hi,
We’ve reviewed your ticket and analysis it. You’ll get replied within 1hour
Thanks