186 comments found.
Hello Hello ! I allow myself to contact you because I can’t make responsive the “slider offer” of the homepage. Can you help me? Thanks in advance
Hi, please contact us on support@flytemplates.com with your website details and we will take a look at this issue.
Hi, suddenly I can’t edit any pages anymore. I know my support has expired, but can you still help?
Hi,
please contact us on: support@flytemplates.com with your dashboard details and I will help with this. I think the problem is that you need to make updates to Unyson and Unyson extensions.
Cheers
we can’t seem to embed any videos in the theme
purcahse code 5a7d01d2-9582-484b-b12e-3770e4e0edad
video link:
https://youtu.be/GFIYDLzNcR0just says there has been an error
Hi,
please try the youtube full link: https://www.youtube.com/watch?v=GFIYDLzNcR0
If the problem persist please contact us on: support@flytemplates.com
Cheers
Thank you that works on desktop, but on mobiles you just get a grey box
Please contact us on support@flytemplates.com with your website details and we will take a look at this.
will do, for now we have had to put an image on there, also on safari it doesnt work at all you just get a youtube screen shot that you can’t click
Please contact us on email with details and we will help with this.
Cheers
Hello I would like to know if it’s possible to block the links offers: I would like to post the offers as in your demo “Breakfast Menu Only”, “Happy hour 7pm …” but without referring to a page “Offer”. Likewise for the portfolio, display the images without them returning to a dedicated page of the image Do you think that’s possible? thank you in advance
Hi,
please contact us on: support@flytemplates.com with your website details and FTP and we will help with this.
Cheers
Hey guys, I really liked your design and wondered if you were selling it as open file PSD?
Hi, I answer in email.
My logo is too small – how do I make it bigger? I also have favicon issues – still showing beans instead of what I uploaded.
Hi,
please contact us on: support@flytemplates.com with your dashboard details and we will help with this.
Cheers
Hiya – just started to use this theme and love it – but cannot figure out how to remove the “fly-offers” from the URL. I tried adding the following to my child theme funtions.php file but no luck….
<?php function change_offers_slug() { return ‘Specials’; } add_filter( ‘fly_offers_rewrite’, ‘change_offers_slug’ ); ?>
Thanks!
Hi,
this function rename the offer slug, no delete the slug from URL. You have the child theme active? After you change this slug in URL you need to save permalinks. Let me know on our email: support@flytemplates.com if I can help anything else.
Cheers
Just have a quick question, but is there the ability to click on a menu item from this page http://demo.flytemplates.com/flycoffee-wp/menu/ and get a detail view of the item? We’d like to be able to click a menu item and open it in a page of it’s own to view details, larger image, price, ingredients, macros, or any other info we want to put in.
Thanks!
Hi,
no, this is not possible, this is a shortcode with Restaurant menu and has no details page. This is the concept of this page.
You can use a custom link in the description and create a page, especially for the menu details. (this is an alternative)
Cheers
Hello, are you aware of any known issues with WordPress 4.8.2 (latest at the time of this question)? My site seems broken, and I have not changed anything other than the auto-update on the WP version.
Thank you.
Apologies, the theme seems fine with 4.8.2 – the problems seem possibly to do with an update to the Unyson plugin.
Hi,
have you updated the Unyson plugin and Extensions?
Let me know if all works fine now.
You can send your dashboard details to support@flytemplates.com and I will take a look at this.
Cheers
Yes, all seems fine. I am not sure the exact sequence of events, but Unyson extensions (slider, page builder, etc) were somehow not downloaded when the plugin was updated. This left the raw javascript and tags from these elements showing up on page and a broken layout. I have begun to clean things up and replace the previous elements.
Thank you for following up!
Hi,
OK, let me know if I can help anything else.
Cheers
hi guys I bought this template but I cant find the demo content folder.
Hi,
you need to go in Tools -> Demo Content Install. Now the demo is downloaded from the server.
Please delete the code from the comment (this is public chat).
Cheers
Hi Flytemplates, Is it possible to change the Fly-Carousel (on the home page) background color from yellow (or what appears to be #e8e6bd)? Thanks for such amazing support =)
Hi, please add this CSS in : Theme Settings -> Styling -> Custom CSS area:
.fly-wrap-slider-special-offers .fly-slider-special-offers li .fly-wrap-offers .fly-content-offers-slider { background: red; }
instead of “red” use your color.
Let me know if I can help anything else.
Cheers
Amazing! Thank you =)
Hi,
Have a nice day!
Cheers
Hi,
after update your theme and unyson page builder, I have problem to load visual page builder and default editor ONLY ON PAGE, but not on posts. In this way I am not able to create or modify pages on my website http://www.wetcaffe.itCan you help me please?
Best regards Andrea
Hi,
can you send your dashboard details to: support@flytemplates.com and I will take a look at this.
Cheers
Solved!!! Thanks anyway
Hi, OK.
Let me know if I can help ahything else.
Cheers
Hello, on this website I’ve a problem with Theme Setting because the page doesn’t load.
I can provide data to access via PVT.
Thank you for your support.
I’m having display issues when using OpenTable wide widget code. Currently on mobile it displays (https://ibb.co/iLD9LQ) but would like it to display correctly (https://ibb.co/kJd4n5). Any help would be greatly appreciated =)
Hi,
please contact us on: support@flytemplates.com with your website and dashboard details and I will help with this.
Cheers
Is there a way to remove the .fly-slider-divider line from displaying? We would like to keep the spacing between slider-before and slider-after if possible. Thanks so much for your excellent support =)
Hi,
You can put this custom CSS in Theme Settings -> Styling -> Custom CSS:
.fly-slider-full .item .fly-wrap-text-slider .fly-slider-divider { display: none; }
Let me know if I can help anything else.
Cheers
Amazing! Thanks! Is there a preferred method for removing unused images (and resizes) from the media library or would this be done best thru FTP?
Hi,
You need to remove from media unused images and automatic is deleted and their resizes.
Cheers
Is it possible to use anchor submenus from the primary menu nav?
Example: ”/menu#tequila/”
Home Menu -Tequila -Beer News Reservation
Hi,
Yes it’s possible. You need to put in link the page URL + #section_id (for example: http://mysite.com/page_name/#section_id).
Cheers
Just saw this earlier post about the spinning icon. Is it possible to add your own spinning logo?
Hi,
Yes, you can upload your custom loading as gif image here: https://static.md/a8e8df8a67620902200f7eb216b1b307.png
Cheers
Hi,
I have to upload “Demo Content” on my server as i see in your documetation, but i cant find the “Demo Content” in the files i downloaded.
Many Thanks in advance
Hi,
please contact us on : support@flytemplates.com with your dashboard details and we will help with this.
Cheers
Hi there, just bought the theme, installed it, but there is no demo folder. is there a way to get it ? The way with your server doesn’t work either ,” tools -> Demo Content Install and install the demo”. In that way it says “Can’t move the zip file to destination directory”.
Cheers
Hi,
Please contact us on: support@flytemplates.com with your dashboard and FTP details and we will help with this.
Cheers
Hi there, just bought the theme, installed it, but there is no demo folder. is there a way to get it ?
Cheers
Hi,
we make an update and now demo is downloaded from our server, also you need to go to Tools -> Demo Content Install and install the demo.
Cheers
i tried that one indeed before, but then it says “Can’t move the zip file to destination directory”. haha
Hi,
Please contact us on: support@flytemplates.com with your dashboard and FTP details and we will help with this.
Cheers
