4623 comments found.
Are you planning to provide an actual ”events” calendar option by chance? Where instead of products or offers, people can use the directory to list their upcoing events ? thnks
Hello,
As far as I know, we don’t have a plan to add another event options. Adding products, offers is more for event features. we don’t have the plan for it.
If you have more questions, please post it on our support site? Our support team will assist you (mostly within 24 hrs).
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Pre-sale question
Does it supports RTL?
Hello,
Unfortunately, RTL is not supported.
Best regards,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Pre-sale:
1. Javo only supports WooCommerce Bookings or any other booking plugin? (WooCommerce plugins are too expensive).
2. I did not understand how a woocommerce product type interacts with Javo. Need any example for better explanation. New listing becomes a product type? Is booking a product type?
Hello,
1. It works only Woocommerce official plugin. We will keep searching a better one and add in the future.
2. Woocommerce handles packages only. if you create different packages (payment options ), they handles listings. Please have a look at this page and doc. http://lava-code.com/directory/product/payment/Best regards,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
hi there, some pre-sales questions:
1) can we have both free and paid listings at the same time (for different categories)?
2) can both free and paid listings have “pending” status until the admin approved them? (and does the admin get notified)?
3) can we enable/disable reviews?
4) can we choose whether users are allowed to edit their own listings or not? And when they are allowed, can we have all changes “pending”, going live only after an admin approves them?
5) can we set up paypal recurrent payments, and can we choose different durations? (e.g 1 month, 6 months, 1 year)
Please let me know
Thank you
Andrea
Hello,
1. You can setup free and paid both. But not for only specific categories.
2. When you use paid options, new listing will be published. pending option will be added in the future.
3. Yes, it’s from a review addon. you can deactivate them if you don’t need. Please have a look at the addon link (at bottom of this comment )
4. Unfortunately, it’s not supported.
5. You need to have subscription plugin from Woocommerce. We use woocommerce and it works fine with subscription addon.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
I installed the theme and downloaded the Demo1 pages. I don’t see where a user can sign up/sign in to review a business. None of the demo businesses have any reviews. How can I fix that?
Hello,
For reviews, you need to have a review addon. Please have a look at v3 addons link at the bottom of this comment.
If you have more questions, please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Is it possible to have the logo of the company prominently in the ad page
Thank you
Hello,
I am not sure what you mean. Can you please give us the details?
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
I’m not sure what’s going on last week the website was working fine and today I can’t click on (page/post) media and it doesn’t load, as well as other buttons. Also VC is active but doesn’t show on the pages and post? Please help.
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
You need to check your plugins or anything have added or changed since it didn’t work properly. You might have done something it caused.
If it’s not still working or more help, please post it on our support site? Our support team will assist you (mostly within 24 hrs).
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Thanks, I logged on today and everything was working. Not sure what happened as nothing was changed.
Can I bulk upload the listing from the excel sheet/CSV?
Hello,
http://directory-docs.wpjavo.com/bulk-data-import/
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hello, after updating i am getting a 404 Error on the listing detail page and the category pages as well. Can you tell me where i can change the configuration to get the correct listing page shown instead of the 404 error page?
Thank you
replied via email.
Thank you!
How can set-up 2 different kind of users ordinary (users looking for) and business (vendors offering)? With different privileges and sign-up/login pages?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
As far as I understood, you need to have user roles. We don’t have user roles for that option.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Please help me here to decide which directory website to purchase during the sale period as there are many and all with same price
1. Can you please share a list of current live websites using your theme to check them more before I make the purchase 2. Can your theme allow users to sign in and then add location. With map and everything required then to allow the owner of the website approve the new addition 3. Does it support RTL if yes can you share and example website 4. Does it have simple version to display the directly as text only, something Ike dmoz 5. Can I upload a CSV file to the theme with thousands of locations to add in bulk a directory listing with categories and google maps lat and long with full addresss and images 6. Can it run from time to time to collect the business listing new images from the Google places pages.
Why you guys are replying to the purchased question after me and ignoring my question. This is not a good indication
Hello,
Sorry for the confusing. I had to check with support team about some of your questions.
I will get you back when I confirm with them.
Thank you,
Rob
Hello,
1. I have talked our support team and told me that we are not allowed to share other clients url without theirs permission.
2. Yes, your users can sign in and add locations. Please have some test on our test site. However, we don’t have an option to approve new addition.
3. Unfortunately, RTL is not supported.
4. I am not sure how you want to display.
5. Please have a look at this doc ( http://directory-docs.wpjavo.com/bulk-data-import/ )
6. Unfortunately, it seems not possible with our theme.
If you have more questions, please let me know.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
5. Please have a look at this doc ( http://directory-docs.wpjavo.com/bulk-data-import/ ) This URL is not working, can you share a working URL. 6. Do you have geolocation, and can you show me a demo for the geolocation for near by/me locations? 7. Can I see working demo for your website 8. Do you have backend running demo to test 9. Do you control the website after activating the purchase code, which means if I remove the purchase code, will the website function? 10. How flexible is your refund policy if I do not like your theme and your support? do you just follow the Envato refund policy or you are nice company that treat clients nice and can refund if they theme is not satisfying the buyer?
Hello,
5. That’s an old URL. please have a look at this doc. https://docs.wpjavo.com/theme/bulk-data-import-csv/?no_frame=16. Yes, we have a geolocation. https://jd-4.wpjavo.com/theme/style1-list-map/
But currently, we need to renew our Google API key, then it will be working.
7. We only provide the demo we send you.
8. Unfortunately, we don’t provide a backend account for demo.
9. We will add that function soon.
10. We follow Envato refund policy. Once you download, it’s hard to give you a refund without any problems. Unfortunately, we can’t give you a refund if you are not just satisfied.
Thank you,
Rob
hello, i update to v3 and want to use the flowflow-plugin, but there seems to be .js loading conflicts.
the plugin-author says: “Hi, you need to disable “async” and “defer” attributes for Flow-Flow scripts (requre-utils.js). You can do it in theme settings or sources.”
but i don’t know how to do this.
i try the”Async JavaScript” plugin to solve, but when the flowflow-plugin (stream) displays, than the images and “the grid” -shortcodes don’t display.
could you please help?
Hello,
How are you?
You may know it’s hard to assist the 3rd part plugins which we didn’t work on compatibility. They do updates often and some of them might be conflicted. Our developers need to see the details. But I am not sure if they can assist the 3rd part plugins. It seems also implement to other plugins.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs).
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
hi, is it possible to change arrangement of entries in listing and to add some new fields at registration form?
Hello,
Unfortunately, we don’t have that option to add fields in registration form.
If you have more questions, please contact our support team. Please ensure that our support team is not working on weekends.
Thank you,
Pre-Sale question:
1. Is it possible for user to send an email enquiry to the listing owner using the contact form plugin on listing detail page without creating contact form for every single listing?
2. Can custom field like price range can be integrate to search filter and display on the result page?
Hello,
1. You can setup your contact form to what you want. as long as contact form 7 and ninja form support. But the contact form goes to the listing owner (who posted) as a default. if you want to set it up to admin only, you need an addon for it. Please have a look at addon link.
2. We don’t have price field.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
1. Let say I am the admin who import the first batch of listings, so I will be the listing owner before the “Real owner” comes to claim the listing. But I want the user will be able to contact the real owner with the contact information provided (without showing the email address in public).
2. Is the addon (custom field) able to provide a price field?
1. Your users will be contacting to the owner of listings. It can be you (admin) and the real owner (when they claimed). Do you mean even if you (admin) posted listings, your user should contact the real owner to theirs email address?
2. Unfortunately, it’s not.
Hey there, I just bought the theme and I am looking for the “free” advanced single listing plugin but can’t get it on the theme.
I just found out that you charge a 100 USD extra just for this basic list functionality addon which I find hard to understand. It’s a listing theme right? So this should definitely be included in the theme.
Anyway, please let me know how I can get this addon as a buyer with the promoted “free” plugin.
Many thanks Chris
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Please have a look at this notice. ( http://dir-single.wpjavo.com/how-to-get-a-free-coupon/ ). It’s clearly written how to get.
This product is extremely cheap at this moment and have most of features. Addons are only for advanced features. Please also have a look at the addon link on this comments. It’s also placed many places to have a look at the details. We have also included the most and popular premium plugins.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi , mmm being looking for a theme like this for a while now , how I missed this one I dunno . Please let me know if there is a way to a youtube video ect in the listing . maybe under gallery ect .Thank you
Hello,
Do you mean you need to add a video? You can have a look at our single listing page details. ( http://dir-single.wpjavo.com/listing/javo-traditional-shoes/ ) , Then you can find video session. On that page, you can see a video button.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi , my apologies for the late reply – I got hi jacked on Friday and my laptop was stolen , yes I see that video function , however not all my clients will probably see that ( not all that comp savy ect ) , so i would like to know if there is an addon or plugin that i can add a video under gallery or somewhere on the listing page . thank you. Otherwise your theme is exactly what i am looking for and i love the fact you have added so many optional extra plugins – great stuff ( will probably purchase them all . Thank you
Hello,
Oh, I am sorry to hear that and glad that you are safe!
We don’t have the option in this product.
But I can show you something else, can you please send us your email address via our email?
javothemes@gmail.comThank you,
Done , thank you
I am having problem with multilanguage, it keeps posting both languages in the same map, some listings do not appear, really is a mess the map page. Can you please help? this is a disaster
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekend, holidays).
We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Everything ok, thanks Javo team for good support
Pre Purchase Question: This theme looks great and LOOKS like it does what I need it to but we aren’t 100% sure. Is there a demo version we can download to look around or do you offer money back within 24 hours etc if it doesn’t work how we need it to (I would only need a couple of hours with the theme to see if it works how our client needs!)? Thanks.
Hello,
Unfortunately, we don’t have money back offer. You need to have a look at our demo and see if it’s fit to your project. You can also ask some presale questions. Please also have a look at V3 addon links. It’s also in each comment.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Ok thanks.
in your latest update of theme you have publish, you said you have included the LATEST VERSIONS of the plugins, but this is WRONG!!!
The versions you have included are very old versions, you did NOT give us the latests versions!
(1) Visual Composer – you gave us version 5.1.1 with date 04-04-2017 but the LATEST VERSION is 5.4.2 published at 12.10.2017!
(2) Revslider – you gave us version 5.4.3.1 with date 25-04-2017 but the LATEST VERSION is 5.4.6.2 published at 13-10-2017!
(3) The Grid – you gave us version 2.4.0 from 25-05-2017 but the LATEST VERSION IS Version 2.5.0 published at 10-08-2017!
(4) Ultimate_VC_Addons – you gave us version 3.16.12 with date 04-05-2017 but LATEST VERSION is 3.16.19 published at 06-11-2017
The latest version i mention are versions published from creators BEFORE the date of your update!
You must fix this mistake!
Hello,
We apologize for confusing you. We updated the newest version (at the time) plugins. You can go to backend plugins list ( backend >> plugins ) update them. And the grid plugin needs to do delete and install again.
You have seen download plugin folder which we forgot to add the newest version. We will do as soon as possible.
Thank you for your report.
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi , i Have a question about wpml language switcher,Everything seams ok but the switcher does not appear in my mobile menu.why?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site with your site information ( URL, a temp admin account)? Our support team will assist you (mostly within 24 hrs except weekends or holidays).
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
