4037 comments found.
Hello, I have bought the theme yesterday and I have an issue: I am using theme version Technology and I try to replace the logo, but the .png images that I load loose their transparence and their background turns black. I can see the same issue for the Soledad logo from the footer. Do you know what the problem could be? Thank you, Ioana
Hi,
Please create a new ticket on our support forum with your site url and our support team will help you there.
Best Regards,
PenciDesign
hi Pensildesign .. how i can update theme without lose all of my job?
Hi,
To update this theme, please check this guide. We’ve said about that in the documentation for Soledad theme.
Best Regards,
PenciDesign
For example I want the logo to be like in that theme – on the top left or in the top menu. I checked the documentation but I did not see such information with descriptions for the defined demo previews and their sets.
Hi,
Please create a new ticket on our support forum and our support team will help you there.
Best Regards,
PenciDesign
OK, it is done. Thank you.
Hello, I love Soledad but I do not want to use Visual Composer. Can I use Beaver Builder plugin with your theme?
Hi,
Thank you for interested our theme.
Currently, this theme supports Visual Composer only for page builder. But, with this theme, you can config everything via Customizer ( don’t need to use any page builder ) – check this video for more
Best Regards,
PenciDesign
Hi,
thanks for the great theme. I have one question about the link colour. I’ve changed the colour in “Colors for Single”—> “Color for Links”. In the preview it works. The problem is that after publishing, the links still have the old colour. I also cleared the cache and it didn’t help.
I think there might be some other attribute, which overwrites my link colour settings.
Thanks!
BR, Riikka
Hi,
Thank you for loving our theme.
Seem you’re using old version of this theme, please try to update this theme to latest version by do following this guide and this issue will gone.
Best Regards,
PenciDesign
Thanks for the quick reply! I’ve now updated my version to Soledad 5.0, but the problem still exists. Any idea, what to try next?
BR, Riikka
Hi,
Please create a new ticket on our support forum and our support team will help you there.
Best Regards,
PenciDesign
Google Webmaster tool Error – User-authored JavaScript found on page
Hello, i have activate AMP, but google console show me errors. First (all site) User-authored Javascript found on page > how can i resolve this? And Major content mismatch. Know you that problems? Can you help me?
Hi,
Thank you for purchased Soledad theme.
Please create a new ticket on our support forum and give us the detail issues about that. Our support team will help you there.
Best Regards,
PenciDesign
HI, just wondered if your theme supports phpbb as id like to use that for my forum please?
Hi,
Thank you for interested our theme.
Currently, this theme supports BBPress plugin only to help you make forum – It’s most popular wordpress plugin for Wordpress.
Best Regards,
PenciDesign
Hi, I’m using Sahifa. I want to use your theme but I have some questions. I have 600+ posts and many pages. You can check: https://teniscimde.com How can I transport my website clearly? Thank you.
Hi,
Thank you for interested our theme.
Yeah, you can switch your site to Soledad theme easy. You just need to do Way 2 in this guide ( Way 2:Import Only customizer data ).
Best Regards,
PenciDesign
Hi PenciDesign,
I found issue with category mega menu. I have definied 2 languages PL and EN. On EN version some category display wrong way like below. On PL version everything works great. Do You have any idea why it’s happend? Link to this page: http://ola.konradraj.pl
Hi,
Seem you did something wrong.
Please create a new ticket on our support forum with your admin url & your admin account ( username and password ) and our support team will check it help you.
Best Regards,
PenciDesign
Hi, where is the visual composer option?
Can i make website default language to my own language ? When i post article to my own language does it break fonts?
Hi,
Thank you for interested our theme.
1/ Yeah, this theme supports with all languages – You can change all the text in this theme to your language in some minutes.
2/ This issue based on the font you will use. If that font supports your language, it will fine – If that font doesn’t support your language, it will can’t display good. Because some fonts supports for English only. But, this theme supports change the font by one click, you can pick one good font for your language and use it.
Best Regards,
PenciDesign
Hi,
I’m considering to get this theme.
However, I plan to have a tech-centered, personal blog. Do you have a demo for it?
What I currently see close to personal blog is fitness centered.
Thank you
Hello,
Is it possible to use a different font for the soledad about me widget heading text? I would like to use Sacramento. If it’s not possible how can I put it into the about me text?
Thank you
Hi,
Please go to our support forum and create a new ticket, our support team will help you there.
Best Regards,
PenciDesign
Hi,
can i have sidebars depending on which page/blog/posts i am ??
I mean can i select sidebars individually ??
Thanks. 
Hi,
Thank you for interested our theme.
Yeah, this theme supports this feature. You can select sidebar for display each posts/pages.
Best Regards,
PenciDesign
great, i will buy
Thanks.
Hello,
I’d like to know if popular posts could be added to home page created with visual composer.
Thank you.
Hi,
Thank you for purchased Soledad theme.
In the next update version of Soledad, we will add more this element for Visual Composer Please wait for it.
Best Regards,
PenciDesign
How to use the Standard or Classic layout?
Hi,
Please go to our support forum and create a new ticket, our support team will help you there.
Best Regards,
PenciDesign
Hello there, I have just bought theme today and already played a lot with it. My question is, I had another theme installed with demo content. I installed Soledad Travel Demo without delete previous one. My dashboard and site is extremely slow now. Is this reason of it? How can I make a clean install?
Hi,
Thank you for purchased Soledad theme.
Please go to our support forum and create a new ticket, our support team will help you there.
Best Regards,
PenciDesign
Hi – even though i don’t have Google Plus or a few other social media URL’s added in the customize area. It still shows these icons. How do i get rid of them?
Hi,
You can go to Customize > Social Media Options > Let blank any social media you don’t want to display. And If you mean Google Plus appears below each posts – It’s social sharing icon – not social media from you. This help your readers can sharing your posts/pages to their social media.
In next time, please go to our support forum and create a new ticket, our support team will help you there.
Best Regards,
PenciDesign
Hi, I love the theme! Can you tell me please how can I add this exact widget (https://imgur.com/quiAFmM) to my side bar?
Sorry for the wrong link, here is the right one: it is a widget for instagram https://imgur.com/a/XWOpD
Hi,
To do that, please go to Plugins > All Plugins and make sure you installed plugin Instagram Slider Widget first. If not, go to Appearance > Install Plugins > and install this plugin.
After that, go to Appearance > Widgets > drag & drop Instagram Widget to Main Sidebar > and config it like on this image.
In next time, please go to our support forum and create a new ticket, our support team will help you there.
Best Regards,
PenciDesign
Hi, before I renew support a quick question: Is Soledad theme able to show GIFs in the blog grid? When I use GIFs it only shows static photos in the grid and only in the single post the GIF works.
Hi,
Yeah, this theme supports gifs images from version 4
Best Regards,
PenciDesign
