433 comments found.
How do I change the blog layout on mobile view so that it shows one blog post at a time? At the moment I have three blogs in a column on the home page, but the text from the individual blogs are overlapping each other. How do I amend the blow settings?
Hello,
Please, submit a ticket on our forum at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly assist you with anything that could be done within our theme.best,
Mikado
Hello, we have a question about the events-page. This works with The events Calendar plugin, but when i go to the website of this plugin there are screenshots of an events calendar which looks completely different than in the Wellspring template. When we purchase the theme, do we get the design of The Events Calendar as we see here: http://wellspring.mikado-themes.com/events/ ?
Hello,
Thank you for taking interest in our Wellspring theme.
Yes, you’ll get Events Calendar styling like you see on our demo site.
Best regards,
Mikado
Thank you very much for your reply!
You are welcome!
Hi there, I am trying to modify the layout of blog list for each category slug. When I looked at archive.php , I can see wellspring_mikado_get_blog(wellspring_mikado_get_default_blog_list());
May I know which file should I modify? Thanks
Hello,
Please, reach our support team at https://mikado.ticksy.com and our trained support agent will provide you tips how to achieve anything that could be done using our theme.
Best,
Mikado
Hello again, quick question im having problem with some of the element for example the element button i cant open it just stay loading the little gray ball just appear and i cant use the element and also happend with other like icon text its a way to fix it?
Hello, I have the license with the new update. But I need to delete the visual composer plugin to install the new one…. My question will be the website pretty much is done.. if I delete the plugin all the work I did it will also be delete?
Hi there,
You do not need to worry about this as your pages and customization will not be lost. Once you install the new version of the plugin everything will be at its place.
Best, Mikado
okay thanks my only fear is that its say are you sure you want to delete this plugin and lost their data
Hello,
If you delete the plugin permanently the data will not be usable, meaning you will not have the visual editor to your help, but once you install the latest version and activate it everything will be as it was. No need to worry that you will loose your data.
Best, Mikado
Thanks you, Thanks you so MUCH IT WORK 
Thanks Again
You are welcome! Glad to hear this 
Hello guy, I love love love your theme so much, I have a question when I create the website but I look in a Mac computer the big one, so part look different size for example the slide slide it get cut kinda like haft but in a regular laptop it look normal its normal that happens or its a way to put everything in all platform?
Hello,
Thank you for your honest words. Glad to hear you like our theme. Responsive design is mage on that way so it will fit any screen size, and it depends on stage size actually. You cannot see 5 images in a row on mobile, like you can see on big resolutions, for example, which is why on mobile, images are stacked one below the other. If you want to share with us anything specific like it is slider on biggr screens, please, reach us at support@mikado-themes.com with some screenshot and we will investigate. Thanks
Best regards,
MIkado
Hey sorry for not respond early, I fix the problem and the problem was I have some of the content the row content width full so when I put the site in a big screen the content move to full version so what I did was change it to Grid so everything will be in a Grid
Thanks you guys
Hello,
Great. Thank you for the update. Glad to hear you’ve sorted this out.
Mikado
Hi, there seems to be a problem on mobile-devices. Items on the mobile-menu don’t show up half the time. I thought it was a lokal problem but then I visited your theme directly to make sure and the same problem there. It seems to be related to the Slider Revolution. When I disable it the menu works fine again. Have you noticed this problem as well? You can see a screenshot from my iPhone 7 on Chrome here http://mediyoga.se/IMG_5544.jpg Thank you! Love your theme!
Hello,
This appeared after latest IOS update. Please, try to add this part of code in MIkado options > general > Custom Code > Custom Css in order to fix it:
.mkdf-mobile-header .mkdf-mobile-nav li {
position: static;
}
.mkdf-mobile-header .mkdf-mobile-nav h4 {
display: inline-block;
width: 80%;
position: static;
}
nav.mkdf-mobile-nav ul>li.has_sub>span.mobile_arrow {
display: inline-block;
position:relative;
width: 10%;
}Best,
Mikado
Hi again, Thank you for the quick response! I kind of worked but now my menu is kind of off. Please se screenshot here – http://mediyoga.se/image-menu.png Do I need to edit some of the % or something else? Thanks!
Hello,
Please, send us here your site URL so we could take a closer look. Thanks
Mikado
www.balansinstitutet.se Thank you!
Hello,
Thanks. Please, instead of this part of code:
.mkdf-mobile-header .mkdf-mobile-nav h4 {
display: inline-block;
width: 80%;
position: static;
}add this:
.mkdf-mobile-header .mkdf-mobile-nav h4,
.mkdf-mobile-header .mkdf-mobile-nav a {
display: inline-block;
width: 80%;
position: static;
}Mikado
Thank you!
You are welcome
its possible to animate the logo ?
Hello,
There is no predefined option for that. You could add some css with animation to achieve that behavior.
MIkado
its possible to animate the logo ?
Hello,
There is no predefined option for that. You could add some css with animation to achieve that behavior.
MIkado
Hey there, I just purchased and downloaded this theme. I am unable to upload it because it says the stylesheet is missing? What do I need to do?
Disregard, I was able to successfully upload by going directly through my cpanel rather than wordpress.
Great. Thank you for the update!
Hi and congrats for the awesome theme. I want to be sure that the The Events Calendar included is the PRO one.
Thanks, Lionel
Hi there,
Thanks for the kind words!
I must say that the Regular version of the Events Calendar is included and not the Pro one, if you have any additional questions feel free to ask anytime.
Best, Mikado
Hello, hello…..... When I upload the theme my page are white but just in this theme, with the others theme it work fine, and all the page from the theme are also upload but i cant see cuz the page is white.. I can use mikato in the other theme too and also i can edit the page on wellspring but the only problem is i cant see the page cuz it turn white… any reason why?
and i turn off all the pluging and still white
and i turn off all the pluging and still white
Hello,
Please, check this article in order to solve the issue that appears when you are activating the theme https://mikado.ticksy.com/article/10611 If the issue persist, please, submit a ticket on our support forum at https://mikado.ticksy.com and include your site URL With wp-admin access so our support team could investigate and help you.
Best,
Mikado
Thanks you so much it work
Thanks you so much it work
Thanks you so much it work
You are welcome. Thank you for the update
Can you please update the theme, so we can get the latest version of Visual Composer? It’s not functioning completely. ALSO, it doesn’t appear to be functioning well with Wordpress 4.9. Updates are not taking.
Hi there,
Could you kindly submit a ticket to our support forum https://mikado.ticksy.com and you will be provided with the latest Visual Composer plugin that will as well be included with the new theme updated.
Thanks, Mikado
Hi, love this theme. Just a few small issues:
Others have asked how to display the top bar on mobile. You kindly provided this CSS snippet, which works but does need more styling to display properly:
@media only screen and (max-width: 1024px) { .mkdf-top-bar { display: block!important; } }
How would you further modify the CSS to display the top bar contents as shown in the theme demo: hours of operation, phone number, address, and social icons? Thanks in advance.
Hello,
Thank you for your kind words. When you add this part of code in Custom Css field, you’ll get something like here https://www.screencast.com/t/5Ex1VESl So, all content like on desktop just one below other.
Best,
Mikado
Hi, thanks for your prompt reply!
Our mobile header doesn’t look like that, and I can’t figure out why. We have the social icons on the left, and the contact information on the right, as shown in the Dropbox screenshot: https://www.dropbox.com/s/829yhvny3bcwcrx/wellspring-mobile-top-bar.png?dl=0
Could that be why? We tried reducing the height of all of the relevant div tags, but nothing works to close the big vertical gaps.
Or is there another style that conflicts with the top bar height on mobile? I don’t believe we customized any settings that might have created such large vertical gaps. Thanks again!
Hello,
Please, submit a ticket on our support forum at https://mikado.ticksy.com/ and include your site URL with wp-admin access so our support agent could take a closer look and provide you solution.
MIkado
How do I add a sidebar to the portfolios page that contains portfolio categories?
Hello,
There is no standard Sidebar on portfolio pages. But there are templates, that contains sidebar with portfolio details, like Small Slider http://wellspring.mikado-themes.com/portfolio-item/making-fruit-your-desert/ or Small Images http://wellspring.mikado-themes.com/portfolio-item/habits-to-help-you-live-longer/ If you need further help, our support team is on your service at https://mikado.ticksy.com/
Best,
Mikado
Hi, I would have a problem with the main menu. The last item in the menu goes down to a second line, as well as duplicating the menu item’s first menu item.
I also noticed that returning to the main menu is as if it was duplicated over it
Hello,
Please, check this article in order to fix issue that appeared after latest Google Chrome update https://mikado.ticksy.com/article/11648best regards,
Mikado
Thank you so much for your support.
You’re welcome
I would like to change the Instagram account on my website, but it is not allowing me to do so. Please help.
HI,
Please, submit a ticket on our support forum at https://mikado.ticksy.com and include your site URL with wp-admin access and they will assist you.
Mikado
Theme no longer allows me to edit pages unless I change permalinks back to the default settings. Each edit page goes directly to a 404 Not Found Page. Once I change the permalinks to default, this message is shown “Elements within this list are deprecated and are no longer supported in newer versions of Visual Composer.”
Hi,
Please, submit a ticket on our support forum at https://mikado.ticksy.com/ and include your site URL with wp-admin access so our support team could take a closer look. Thanks
MIkado
No. I expect the theme to provide me with the latest Visual Composer and at this point in time there has been no updates since September and my site is currently broken.
I do not feel this is a support issue however, this should be due diligence on the part of the developers to provide updated work.
Hi there,
We have kindly asked you and will do that again to submit a ticket to our support forum so they can check this on your end as well as provide you with the latest version of the Visual Composer plugin. So please do that here https://mikado.ticksy.com or send us a mail to support@mikado-themes.com and our team will be glad to help, as well as the latest version will be included in the next theme update.
Best, Mikado
Hi, I am getting the following message when trying to set up my Wellspring Theme . “Your theme (Wellspring) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”
And on the system status page, these are the files that are being reported as “Out of Date ”.
wellspring/woocommerce/cart/cart-shipping.php version 3.1.0 is out of date. The core version is 3.2.0, wellspring/woocommerce/cart/cart-totals.php, wellspring/woocommerce/cart/cart.php, wellspring/woocommerce/cart/shipping-calculator.php version 2.0.8 is out of date. The core version is 3.2.0, wellspring/woocommerce/content-product.php, wellspring/woocommerce/content-single-product.php, wellspring/woocommerce/content-widget-product.php, wellspring/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 3.2.0, wellspring/woocommerce/product-searchform.php, wellspring/woocommerce/single-product/add-to-cart/external.php, wellspring/woocommerce/single-product/add-to-cart/grouped.php, wellspring/woocommerce/single-product/add-to-cart/simple.php, wellspring/woocommerce/single-product/product-image.php, wellspring/woocommerce/single-product/tabs/tabs.php
How can I resolve this problem? Am I waiting for a theme update or do I update the files manually? If so, how do I update the files manually?
Please help.
Hello,
You shouldn’t update WooCommerce to the latest version before we added compatibility for it in our theme update. But we tested latest WooCommerce with our theme and it should be working well even with outdated files, so you could continue using it.
Best,
Mikado
I am unable to make payment through Paypal. What should I do ? I do not understand the reason why it is happening.
Hi,
Could you, please, explain which payment cannot be made through Paypal? If you refer to purchasing of our theme, then please, contact Envato Market directly so they can inspect this closer.
thanks,
Mikado
Hello, so where is the demo content? I went to Mikado Import, and it only shows “Wellspring”... I would like to download “Tranquil”
Hello,
When you download Wellspring, you’ll get all pages imported, including that one.
Best,
Mikado
Ok, the pages imported. Where are the Revolution Sliders? “Tranquil-home not found”.
Please, follow this article to see how to import Rev Slider https://mikado.ticksy.com/article/10811
Mikado
