61 comments found.
Hello Julia, Sorry but nobody is answering my tickets. Can you help me how to add Iframe to my CloudMe template?
I need to have it ready today. I wrote Yesterday and no answer so far.
Can you please help me 
?
Thank you waiting for your quick reply. Tom
Hello Tom,
Sorry for any delay.
Your tickets were already replied on Friday.
Thank you for understanding.
Hi Julia, are you working today ? could you please help me with my new ticket? Thank you – PRIVATE TICKET #1517152
Hello Tom,
Have replied to your ticket.
Please check.
Thank you.
amigos sera posible que nos puedan crear la versión en html con gusto pagamos nuevamente el template
friends it will be possible that we can create the version in html with pleasure we paid again the template
Hello,
You are able to make HTML version if you have an experience. And there is no need to pay again.
If you need that we create such version for you, please submit a ticket https://ancorathemes.ticksy.com/ for more details.Thank you.
- I cant edit the Layout section with visual composer? - Can I upload custom icons in the services? Please help.
Hello,
Thank you for choosing our theme.
Please submit a private ticket https://ancorathemes.ticksy.com/, providing us with your website URL and login details to WordPress admin panel, so we’ll look into the issue with VC and provide and instruction on how to add custom icons.
Thank you in advance.
Hi, I have purchased the theme and am having issues with the theme options. The formatting is way off on the color select boxes throughout the theme settings (screenshot below). I’ve tried in both Google Chrome and Microsoft Edge browsers with the same results at 1920×1080 resolution. Is there any way to fix this issue?
Hello Brad,
Thank you for choosing our theme.
Please submit a private ticket https://ancorathemes.ticksy.com/, providing us with your website URL and admin panel access details, so we’ll look into the issue.
Thank you in advance.
I can’t created a ticket, I am getting the following error when I try to create the support ticket -
The purchase code provided was not properly validated. It could be an invalid purchase code, or the connection to Envato was lost. Double check your purchase code and try again.
I’ve double-checked my purchase code about ten times.
Disregard, I posted to the wrong CloudMe comments – DOH!
Hello Brad,
Not a problem
Best regards.
I have a question, can the login button be used as a link to a page instead of the login form?
Hello Jeff,
Thank you for your interest in our theme.
This button is implemented with Layouts:Login link shortcode and such logic of work of this shortcode.
You are able to remove this shortcode and add button shortcode linked to any page. But you’ll need installing third-party plugin that creates login page (for example: https://wordpress.org/plugins/theme-my-login/).
Best regards.
Is there a demo login so I can check the logged in features?
Hello,
Thank you for your interest in our theme!
Unfortunately, we don’t provide demo version of admin panel.
All features and backend screenshots are described in our documentation: http://cloudme.ancorathemes.com/doc/Thank you for understanding.
Hi would like to say great theme. before I buy I would like to know if i will be able to change the buttons on the theme from the default round and on the dropdown menu will this be possible please thank you and good luck.
Hello,
Thank you for your interest in our theme!
Do you mean that you would like to make buttons square without round borders?
Yes, it is possible to implement by adding custom CSS code.
Best regards.
Thank you for your reply and thats great is it possible to get the custom CSS code please
Hello,
Sure, once you purchase the theme you are able contact us in tickets, so we’ll assist you.
Thank you will be do that soon and good luck with the theme
Hello,
Thank you for choosing our theme and for your nice words.
Best regards.
Hi, I have a pre-sales question. Does your theme has different color skin or can we change the theme main color?
Hello,
Thank you for your interest in our theme.
There is Color settings in theme.
Settings of this group provide you control over the default color scheme and allow specifying color scheme (default/dark) for the site and its parts like sidebar, header, menu and footer. You can also use color scheme editor for more precious manipulations.
The Color Scheme Editor lets you customize color schemes of your website.
Select the color scheme you want to customize and choose one of 2 modes (editor types) – simple or advanced. In a simple mode, you can customize the main accent color (link color) of a theme. If you want to dig deeper, switch to the advanced mode. You can entirely change the theme colors.
http://cloudme.ancorathemes.com/doc/images/color_scheme_smpl_options.pngRegards.
hello, why the demo data are blank image?
Hello,
Please submit a private ticket https://ancorathemes.ticksy.com/, providing us with your website URL, admin panel access details and ftp-access details to your server, so we’ll look into the issue and assist you.
Thank you in advance.
at https://ancorathemes.ticksy.com/submit/ > there’s no CloudMe! I’m struggling to validade SSL, where I replace the title_bg.jpg? and I already change the <link rel=’dns-prefetch’ href=’//fonts.googleapis.com’... to: https://fonts.google.com/ at functions.php … no effect at all.
???
Hello,
Thank you for choosing our theme. And sorry for any inconveniences. We have added CloudMe category to the ticket system.
Please submit pre-sale private ticket, providing your website URL and access details to your admin panel, so we’ll look into the issue.
Thank for understanding.
is this just a template? Do I have to do extra scripting to make my website a cloud storage?
Hello,
Thank you for your interest in our theme.
The theme has standard WordPress functionality and was created for online presentation of cloud storage and file-sharing services. For more advance functionality you may need third-party plugins or additional customization.
Theme’s features and functionality are also described in theme’s documentation: http://cloudme.ancorathemes.com/doc/
Best regards.
Nice theme
Hello,
Thank you for your kind comment 
Nice work
Thank you
Great Work, Congratulations GLWS
Thanks a lot! GLWS too
Congratulations! Good Luck With Sale
Thank you for your comment! GLWS too
Congratulations, it looks very nice. Is compatible with wpm multilanguage plugin?
Hello,
Thank you for your comment. Yes, the theme is compatible with WPML plugin. It should be noted that it is not included in theme’s package and should be purchased separately.
Congratulations! Nice Work, Good Luck With Sale
Thanks a lot! GLWS too
Congratulations!
Amazing Work, Good Luck With Sale
Thank you for your nice words! GLWS too
Congratulations!
Amazing Work, Good Luck With Sale
Thank you! GLWS too
Congratulations for this excellent template! Good luck with sale
Thank you for your nice words! GLWS too
