120 comments found.
Are you planning to update the theme files for WooCommerce 3.4.X ???
Hello, this theme support WooCommerce 3.4.x and all files already up to date. Just ignore messages from WooCommerce, this just about files versions changes, not about code changes.
That’s great, thanks!
Heyy
The category links above the project pages are redirected to the main page, how to fix it
Hello, project categories does not have separate pages.
Hello! The password recovery at support is not working
Hello, you can access support at http://support.magniumthemes.com/ . You can create new ticket and ask support to check reply in your old ticket if you can’t get access to it. Or just reply to old ticket by email (you will get answer by email and does not need to recover any password).
I tried to see the on-line documentation of Barrel. But, the link is TheBuilt “http://cdn.magniumthemes.com/thebuilt-wp/Documentation/index.htm”.... Please could you offer me the correct link. Thank you.
Thank you for your reply.
Hello, Is it possible to put pricing tables in tabs?
Hello, yes, you can put any elements inside tabs.
Thanks! And do you know or the plugin https://codecanyon.net/item/virtual-phone-number-selling-form-wordpress-plugin/19936185 is compatible with youre theme?
All well coded plugins compatible with our theme. You can ask plugin developer about this question.
hi, how can I put 3 pricing tables in one tab? it seems that i can only place 1 column within a tab. and I want to have multiple columns because I have 3 pricing tables
Try to add VC Row to your tab, and then select few columns inside.
I cannot submit a ticket in your HELP CENTER. Please have support email me at angelique@freshpixel.ca and please don’t tell me to submit a ticket. I just wasted 20 minutes and I cannot!!
Hello, I am sorry that you get this issues. You can send your questions to special support email – support@magniumthemes.zendesk.com , this will automatically create support ticket for you and you can continue conversation by email, without using support website.
Hey, great theme!
Is there plain HTML-based only files (HTML, CSS, JS)? I mean, everything same, but without wordpress and its plugins.
Thanks for answer 
Hello, no.
hello, where can I add related portfolios in the portfolio details page? I see at the bottom of some of the portfolio details page has “More projects”, but i can not find where to add it in a new created portfolio page.
thanks K
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hi i have problem with mobile view, http://upcleaning.sk/upratovanie-bytov-a-domov/, in the middle are 3 photos who normal rotade, but on mobile nothing, no rotate. Do you have some idea why? before maeby 1 year ago it was working, thank you
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hey, I would like to make a parent menu item remain active (rollover colour), when on one of its child pages. How can I do this please?
Hello, this theme highlight active menu element in main menu. Unfortunately you can’t highlight root item when you on a parent page in menu. This items does not have any relations between each other in menu CSS classes hierarchy.
Hmm, okay. Is it possible to have a menu item activate the right-slide out menu?
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hello,the purchase code key is not working after purchasing the theme?How do you go about it?
Hello, if you have problems with purchase codes you need to contact Envato Support at http://support.envato.com/ . We does not generate purchase codes, this works from Envato (Themeforest) website API.
Hello, as I see this is some issue with Envato API. Please try to register theme now, it should work. Let me know if it is not.
Hey! “Single image” on VC does not output an image ready for “retina screens”. Even if you insert a double size image. Any workaround?
Hello, you need to use Retina 2x or similar third party plugins to add retina support to WordPress.
Thanks!
How do I create a table (like so: http://themes.magnium-themes.com/?theme=blwp)? Thanks
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Is it possible tu use own icon set? And how if so? There is no info about icons, so I think that there is a small collection of icons included.
I Have another question. Is it possible to make header-left transparent?
http://wp.magnium-themes.com/barrel/barrel-2/ I mean an orange square on which you can place any logo.
Hello, you can made this changes with Custom CSS code.
We have a licence for Barrel now. One problem. It is impossible to install Barrel Theme Addons 1.5.3. After update we see 1.5.2 every time. Some add-ons need 1.5.3 update.
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
We have a licence for Barrel now. One problem. It is impossible to install Barrel Theme Addons 1.5.3. After update we see 1.5.2 every time. Some add-ons need 1.5.3 update.
Hello, you already have 1.5.3 version, just ignore this message (this is updated plugin small bug, it show wrong version, you actually have 1.5.3).
I want to test in another server. Can I change url(domain) later.
Hello, yes of course you can move theme to another website. If you will use theme on several sites in the same time you need to purchase additional regular theme licenses for each domain.
Hi Dedalx, I use a background video at the top of my homepage but we can see the Youtube play button and Youtube logo on the bottom right depending on the screen size. Can you please help? The developer I am working with added the code “&modestbranding=1&showinfo=0” to the Youtube URL video in the interface but when the theme gnerates the URL of the iframe that displays the video, it does not apply the parameter. Website: delumia.apps-1and1.net Many thanks for your support! Stephanie
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hello, does the BARREL Company demo (Left Header Menu) have any One Page versions?
Hello, Onepage menu available only in main menu located inside top header. Left menu is a simple menu (not mega menu) for minimalistic site, and does not support onepage feature.
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
hello I have installed the template and it does not save the changes in the pages, I see that the plugin that goes with the template WPBakery Page Builder needs to update you can pass me the update of this plugin if you are so kind or where I can download it
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hello, in “slider revolution” text animations are not displayed correctly on mobile devices when they are in the vertical position. For example, if they are written in white, they are black on the smartphone. How can they be fixed?
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hi Support!
How can I assign to a category the “regular layout” and another “Grid Layout”?
The url is mypage.com/category/post-name/
Try the url variable mypage.com/category/post-name/?blog_layout=regular But it does not work
Any suggestion?
Best regards!
Hello, unfortunately you can’t do this. Blog layout settings works for all WordPress blog pages (blog, archives, categories, search). You can’t change this option for different pages separately. ”?blog_layout=regular” – is a demo variable to show possible blog layouts, this is not a option and will not work on your real site.
In what way can I force different layouts?
You can use only one layout for all blog related pages on site.
