743 comments found.
can it make package hours? example avanza car if in daily rent $ 1000 if he hired 12 hours to $ 500?
Hi ,
No. Our hourly pricing works like this https://redq.gitbooks.io/rnb-faqs/content/how-does-hourly-pricing-work.html .
Thanks
what I mean can be customized ??
Hi,
Please check the reply from our support forum.
Thanks
hey please reply my ticket
Hi, Thank you for your patience
hello i want to ask you a few things to help me and to be sure to buy the theme.. where i can send you an email please?
Hi, You can ask your questions here. Regards RedQ Team
Hello,
Is it possible to set different prices for differents hours within the same day ?
For example:
Case 1: A car is rented for 3 hours: from 13pm to 16pm. Total Price is 100 €
Case 2: The same car is rented the same day and the same number of hours, but this time from 18pm to 21pm. Total price in thise case is 150€
Would be possible configure it?
Thanks!
Right now this feature is not available in rental plugin. You have to customize the rental plugin for this type of pricing plan.
thanks
Is it possible to use another valuta? Not just USD.
Hi,
Sure you can use any currency. Woo-commerce by default provide this options
Hello, Please check PRIVATE TICKET #1374686 Regards
replied and problem solved
Is it make any difference that Child Theme in latest update (2.0.6) has version 2.0.4?
Hi slowsilva ,
No.
Hello, I am unable to edit the search bar please guide. Ticket already submitted. PRIVATE TICKET #1367282
Please check our replies from our support forum
Quick Question we are looking into buying the template – we want to add services other products to a rental car is that possible. Use Case: a) select a car, periodtr … attached to that you have the option to select 3 different products -> select one the system offers another 3 products i can add another one or skip and go to payment. Thx for your feedback.
Hi,
sorry, add services or extra features is possible but ’ select one the system offers another 3 products’- but this feature is not possible in our plugin
Regards
RedQ Team
I think I made a mistake when buying this template. It really has very attractive rental options, but the design leaves a lot to be desired.
Why use visual composer? I have used many templates with this plugin, and in all the templates it allows me to modify the template with this great complement to my liking … but with your template it is impossible to design something to my liking. The shortcode of the search engine is relamente bad its design … if you add it to a double column in visual composer, the search engine breaks the design, since it does not become narrower.
I just needed to be with your staff 30 minutes to see what is really complicated, few design options and the somewhat strange shortcode.
I’m not going to ask for the money back … I’ll use the plugins, which is the only thing that’s really worth it.
Hi,
Thanks for your purchase. We’re improving the design and will update regularly with new module , new design.
Can you please open a ticket in our support forum and let us know which component need to be updated. We’re really eager to hear from our customer and improve our theme.
Thanks
Ticket #1367072
Thank you
Hi Guys
I opened a ticket 3 days ago and I’m still waiting for an answer from you
Thanks
Please check our reply from our support forum
Thanks
Hello
Does your theme support multiple partners?
If it does I have a few questions: have a few questions:
1. The admin can create new car types and tags? 2. It’s possible to add extra equipment like GPS or child car seat? The price of the equipment is multiplied by the number of rental days? 3. Who creates the new locations? 4. The cars are available for Pick-up and Drop-off only in the selected locations? (By this I mean only in the selected child location and not in all the child locations of the parent location.) 5. In the search bar, the locations are displayed in alphabetical order? 6. What kind of payment systems are available? 7. The bookings and the payments are visible in the partner’s and admin’s dashboard? 8. At each booking, the partner and the admin receive the email with the booking details? 9. The forms like emails, are customisable without coding? 10. The admin has the possibility to set the percentage separately for each partner? 11. The partner has the option to set sales and discounts by date or number of rental days? 12. The partner and/or the admin can add coupons?
Looking forward to your reply.
Thank you
Hi,
It works like booking.com, where rental companies can register and submit their cars for rent.
1)Yes.
2)Yes.
3)admin.
4)Yes.
5)Yes
6)Any kind of payment system that Woocommerce supports.
7) partner option is not available. Admin can see the payments.
8)partner option is not available.admin and customer will receive emails.
9)Yes.
10)No.
11)No.
12)No
Reagrds
RedQ Team
Hi, Thank you for your detailed reply! Regards
You are most welcomed
Hi guys,
I have one more question please, is there a possibility to add specific fees depending on the pickup location and the return location?
Regards : )
Hi ,
Yes, you can add per location price. Our theme provide this option.
Thanks
Hello,
Does your theme support multiple partners feature?
Thank you
Hi,
Thank you for your questions.
Can you please tell me details about multiple partners feature??
Regards
RedQ Team
Hi,
By multiple partners I mean that car rentals can register as partners and submit their cars for rent on our website. It works like booking .com
Thank you
Hi ,
You can add person as shop owner. It’s wooCommerce default feature. You can read details from here https://docs.woocommerce.com/document/roles-capabilities/ .
Hi Team,
I’ve created a ticket to get response from you guys, but nobody is answering anything.
The reactive pro key for search result is not producing any result after wordpress update. Can you please have a look at the bug.
Best regards, Edmx
How do I update the Reactive Pro?
Please check the reply from our support forum
Hey! Do you plan to update WooCommerce template files? I get notice about two outdated files “turbo/woocommerce/myaccount/form-login.php” version 2.6.0. when most recent is 3.2.0 and “turbo/woocommerce/single-product-reviews.php” version 2.3.2 when the newest is 3.2.0. Maybe I shouldn’t worry about it but difference in versions is quite significant.
Hi,
Thank you for mentioning.
Regards
RedQ Team
hallo we want to ask your appointment u said it will be updated this week about what day? thx
Hi,
Yes. we’ve fixed single day select issue on calendar. We’ll push the update today. and will contact you via our support forum
thanks
I checked yesterday there is no update and until now also does not exist ??
Hi,
There are some css issues on listing page date input field. We just back from weekend. Update will be pushed today
thanks
hallo how to update it. I’ve been waiting from last week but your promise always misses.
Please check the replies from our support forum
hi, does this themes support “woocommerce zoom magnifier” featured?
Hi,
Our theme is standard wooCommerce theme. it should work fine with all wooCommerce supported plugins. For image magnifier we didn’t test it with any plugin. and we have changed our wooCommerce single page template
Hello I am interested in your theme. I am testing your demo but the website bugs at the last step, so I’m unable to see what the payment page looks like. Thank you for your help Regards
Hi,
Thank you for your interest.
This is not a theme specific problem. Please remove the Envato iframe http://prntscr.com/h1aqa1 and then the checkout will work.
Regards
RedQ Team
Thank you the problem is solved.
One last question before buying the theme. Can customers be allowed to make a booking without creating an account? I mean can we disable account creation and make the reservation only by filling out the form?
Thanks
Hi Yes,
User can checkout without creating the account. there is a setting in wooCommerce setting panel for this. and checkout system totally handled by wooCommerce checkout process.
thanks
Thanks 
You are most welcomed.
please answer and give solution to my problem, the ticket has until 2 days until day. but not yet you take action
Hi,
Our support guy will reach you today.
Thanks
oke i”ll wait today
hello, I’ve been waiting for you from yesterday, but until now you have not got a response about my ticket. not as you promised
Hi,
We’ve checked your ticket and saw that we have to push the update for your fixing. We’re preparing our update and hope update will be ready by next week.
Thanks
long enough to wait until next week because our system is running. what can not be helped in this week?
Hi ,
Sorry to say that we’re at the very end of deadline one of our product. We will push the update on next week
thanks
Hi, my country does not support paypal. Can your theme work with payment express https://woocommerce.com/products/payment-express/
Hi,
Our theme is a standard WooCommerce Extension. So, it supports payments same as WooCommerce plugin.
Regards
RedQ team