284 comments found.
Hi,
Could you check my site: https://www.omniindonesia.com/contact/ their menu is not like the demo (http://wordpress.templaza.net/interiart/contact/)? And what should I do to make it same like your demo?
Thanks.
Hello,
Could you pls create a ticket and send us your admin account?
We will help you to check it.
Best Regards,
It’s just miss configuration from my team. Thanks.
Glad to hear that you and your team figured it out.
Feel free to contact us again if you need any further assistance.
Best Regards,
Hi, in this home: http://wordpress.templaza.net/interiart/home-version-3/?footer-type=type1
when I click in view more in project section a popup appear. Is possible to link to a standard page without popup?
Hello,
Thanks so much for your feedback. We will check our theme again and may update in new updates.
Thanks and Best Regards,
Hello,
Noi matter what do I do I cant make the blog work correctly, for some reason only displays the articles on one column, can you help me to fix this? here is the site http://www.esenciamadera.com.mx/blog/ and here the configuration https://cl.ly/nsk4
Hello,
I see that your articles are displayed in 2 columns. Seem that you figured it out.
If you need any further assistance, pls create a ticket and send us your login information.
We can help you to check quickly.
Best Regards,
Hello. Are you going to update TZ Gallery for your theme?
Hello,
The current version of TZ Plus Gallery is still working well on our theme. If you encounter any issues related to this plugin, please create a new ticket, send us your admin account. Then we can help you check first.
Best regards, Bao Bui
hi, how can I change “view map” and “close map”
Hello,
Can you please let us know that which section or which page you meant “view map” and “close map” ? Then we can give you a possible direction.
Best regards, Bao Bui
in page builder google maps section
Hello,
Please create a new ticket, and send us your admin account. Then we can help you to change “view map” and “close map”. Because these words need changing in code file.
Best regards, Bao Bui
Hi,
it’s great theme, but I need to ask. Is it possible to put more photos to portfolio item?
Thanks
Hello,
It’s absolutely possible. You can go to Portfolio articles > Post type > select Slideshow > Then you can add more photos as you want.
Best regards, Bao Bui
hi, how can I translate view more and thanks for watching as turkish. with loco translate I couldn’t find these words.
Hello,
To translate “View more”, you can follow this path: \wp-content\themes\interiart\template-portfolio.php
To translate “Thanks for watching”, please follow this one: \wp-content\themes\interiart\single-portfolio.php You’re supposed to find “View more” and “Thanks for watching” , then replace your own language.
Best regards, Bao Bui
thanks for your directions, its worked 
You’re welcome 
Regards, Bao Bui
hi there! How can I change portfolio url, for example; mystite/portfolio instead of mysite/urunler
Hello,
Please create a new ticket, and send us your site, as well admin account. Then we can give you a specific direction.
Best regards, Bao Bui
Hi, could you help me to upgrade visual composer? I was using 2.3 and I want to upgrade the theme too. Thanks.
Hello,
This theme has been updated to version 2.6. You can download this latest version and get Visual Composer upgraded to version 5.4.1.
Best regards, Bao Bui
Since we are in development stage, reinstall using your latest version is the best for us. Thanks.
Hi, I am unable to activate TZ PlusGallery Pro plugin. I tried several times.. I tried to uninstall and install once again, but no luck. Please help.
Hello,
Please create a new ticket, and send us your admin account. Then we can help you check this plugin.
Best regards, Bao Bui
Hi there! How to show Language Dropdown Menu on Header Type 3?
Hello,
To show Language Drop-down on Menu, you need to use plugin: WPML. https://wpml.org/ Our theme doesn’t include option to this function.Best regards, Bao Bui
I already have it installed! How to show Language Dropdown Menu on Header Type 3? Only the dropdown above the logo on top left with transparent background Thx
Hi,
You can open a ticket on WPML support forum to get the best support. https://wpml.org/forums/forum/english-support/ Or please create a new ticket on theme forest, then post some threads including your site and admin account. Maybe we can help.Best regards, Bao Bui
Hi, can you tell me how to use the view post visual composer’s element? Because the only way to view something seems to flag manually a post as featured. Even if I chhose a certain category and other filters in “view posts settings” window.
Hello,
Please send an email to support@templaza.com, or create a new ticket, then provide us a screenshot explaining what you meant. So we can help you to figure it out.
Best regards, Bao Bui
Hello,
we are considering buying your theme.
But, we have concerns about your demo: there are some bugs, and we’re not sure if they were fixed in the last theme versions.
Bugs:
- Home version #2: when we click on a portfolio item, we get a new page. But, the page has no styles. Screenshot here.
- all home versions: when we click on a portfolio category (e.g. Bathroom), we get a new page with all portfolio items. But, items are not filtered by “bathroom”. Screenshot here.
Are these issues already fixed?
Thanks in advance,
Dragan.
Hello,
Thanks for your interest in our theme! About home version 2: please check our demo again, when you click on a portfolio item, there is a article popup appearing Screenshot-> (https://imgur.com/a/kiEWc)
About portfolio category: you see “items are not filtered by “bathroom” because when you click on that Bathroom link which redirects you to a proper page named “Bathroom”. This page named “Bathroom” is configured to display different categories. So that’s why redirected link showed all categories.
If you have any other questions, we’re so willing to answer them.
Best regards, Bao Bui
Hello again,
and thank you for a quick answer!
About the issue #1 (”...Home version #2: when we click on a portfolio item, we get a new page…”):
I wasn’t precise, sorry. The problem becomes visible if the portfolio item link is opened in a new tab.
For example, if we open this page in a separate tab, we get the incorrect “no styles” page:
http://wordpress.templaza.net/interiart/portfolio/palmer-pointe-road/
This is a big potential problem, because we need a way to open a single portfolio item, using a direct URI. This is very important functionality for us.
But maybe there is another way to directly access individual portfolio items, and get normal, “complete styles” page?
Thank you,
Dragan.
Hello,
Currently, portfolio items are supported with detailed article light-box, so only you can only click on the same tab . We will update the next version soon.
Best regards, Bao Bui
I see, thank you for the prompt answer.
~ Dragan
hi, i have a issue for regarding footer size how to i can change the widget footer size(height)? Thank you
Hello,
About the width of widget footers, you can easily set in theme options >> Footer options But the height of widget footers relatively depends on your footer’s content. The longer your content is, the higher your footer increases.
Best regards, Bao Bui
Hi there!
I am having an issue with your theme in combination with the Visual Composer. I may not save my changes any more 
Please help!
Hi,
Thanks for your contact! Regarding to your issue, please make sure that you’re using the latest version 2.3 of this theme. In case, you got the latest one, please send an email including your site and admin account to support@templaza.com, or create a new ticket. Then we’ll help you to figure out.
Best regards, Bao Bui
Hi,
I saw your demo: http://wordpress.templaza.net/interiart/
I want my site: http://www.omniindonesia.com/ as same as your demo.
My point: 1. My Home Menu cannot transparent like your demo. How could I do that? 2. My Footer is not like your demo. I want footer type 2 as default footer. How could I do that?
Thanks.
Hello,
For those issues that you mentioned before: 1. Please send an email to support@templaza.com, or create ticket, including your site and admin account, we’ll help you to check. 2. To set Footer type 2 as default, you can go to dashboard >> Appearance >> Theme options >> footer options >> select Footer type 2.
Best regards, Bao Bui
Thanks. I suggest you update your documentation.
Hello Friend!
Thanks for your suggestion!
We will update our document
Thanks and Best Regards!
Hi, i am interested in your template.
There are few questions on Home #1 before purchasing.
1) TZ PLUS GALLERY – can we add filter to sort by category? 2) Can we remove the text on the Projects > Portfolios > View More pop ups? 3) If we add more than 1 brands at the Our Partners. Will it become slider? 4) Does this theme able to adjust/change font size or fonts family?
Thanks, Joseph
Dear Joseph,
Thanks for your interest on our theme! Answer your questions: 1. TZ PLUS GALLERY – can we add filter to sort by category? >> This extension allows you to show your photos on your different social networks like: Facebook, Instagram, Flicker, Google+, you’re able to sort photos by albums, instead of category. 2. Can we remove the text on the Projects > Portfolios > View More pop ups? >> Yes, you absolutely can. 3. If we add more than 1 brands at the Our Partners. Will it become slider? >> it can become slider by choosing image carousel to display slider. 4. Does this theme able to adjust/change font size or fonts family? >> Of course, you can change font size or fonts family from back-end.
Thanks and best regards, Bao Bui
Hi,
Thanks for the reply.
For this TZ PLUS GALLERY, do you have any example to show for sorting of albums? At the moment I don’t need to show to different social networks.
Thanks, Joseph
Hello,
About TZ Plus Gallery, at once time, you’re able to display photos either from your Facebook, Flicker, Instagram, or Google + accounts. Sorting albums here means you can include those you want to display or exclude those you don’t want to display. You can take a look here: http://wordpress.templaza.net/plugins/tzplusgallery/document/Best regards, Bao Bui
Hi,
Thanks for the reply.
Ok. I think I don’t want to use TZ Plus Gallery since it does not have the filter function.
Can we have 2 portfolios in a single theme? Coz we need a gallery with filter category. And does the portfolios box size be adjustable?
Thanks, Joseph
Hi,
It’s possible for you to create 2 portfolios in a single theme. About portfolios box size, you can select column options to display them, but the option to adjust the box size is not available now.
Best regards, Bao Bui
Hi,
Is there any other plugin alternatives which like the Gallery with filter like Portfolios? Appreciate if there’s a solution as we liked your theme.
Thank you, Joseph
Hello,
At this time, there is no plugin fitting your need like that. Probably, our developers will improve more various functions for gallery in the future.
Thanks a lot & best regards, Bao Bui
Hi,
Can we add this plugin to your template gallery page? https://wordpress.org/plugins/portfolio-filter-gallery/Is it workable?
Dear Joseph,
Yup, it’s possible. But this plugin doesn’t belong to us, so it can cause a little mess in theme style, as well as we won’t support for any related issues arising from it. As a result, please consider if you decide to use this one.
Best regards, Bao Bui
I got some issus with visual composer. The visual editor doesn’t work with the theme. I got the last version of Wordpress and version of theme is 2.2. I tried to uninstall and reinstall, and I tired to deactivate all plugins. but nothing. can you help me ?
Hello Friend!
Thanks for contacting us!
Please send me your admin account via support@templaza.com
Email Subject: Interiart with Visual Composer problem
I will check for you
Thanks and Best Regards!
Is this theme compatible with variant page builder?
thanks a lot
Hello Friend!
Thanks for contacting us!
Now, our theme supports Visual Composer
Thanks and Best Regards!
problem with breadcrumb. In the Appearance->theme option->breadcrumb options-> i hide the breadcrumb but it is not working.Please check.
Hello Friend!
Thanks for contacting us!
Please send me your admin account via support@templaza.com
Email subject: PRoblem Breadcrumb
I will check for you
Thanks and Best Regards!
